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FlashRouters Support Portal

Prioritizing Privacy

  • SETUP GUIDES
    • Privacy Hero Router Setup Guide
    • ASUS-WRT Router Setup Guide
    • AsusWRT-Merlin Router Setup Guide
    • DD-WRT Router Setup Guide
    • ExpressVPN Router Setup Guide
    • GL.iNet Router Setup Guide
    • Roqos Core Router Setup Guide
  • TROUBLESHOOTING
    • Router Access
    • WiFi Connectivity
    • Internet Connection Issues
    • General VPN Issues
    • DD-WRT Firmware
    • TeamViewer Remote Support
  • FAQs
    • Router FAQs
    • VPN FAQs
    • Warranty and Returns FAQs
    • Sales FAQs
    • Shipping FAQs
    • Service Plan FAQs
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Search Results for: custom flashrouters setup guide

Cudy Router Setup Guide

Quick Start Guide for Cudy FlashRouters

Find setup guides, FAQs and troubleshooting tips for Cudy configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

WR3000, M1800, M3000

Internet Setup

  • Cudy Access Router Settings
  • Cudy Internet Setup

WiFi Setup

  • Cudy Change Wi-Fi name and password

VPN Setup

  • PrivateInternetAccess (PIA) Cudy OpenVPN Setup
  • IPVanish Cudy OpenVPN Setup
  • ExpressVPN Cudy OpenVPN Setup
  • NordVPN Cudy OpenVPN Setup

Cudy Features

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Troubleshooting

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GL.iNet Router Setup Guide

Quick Start Guide for GL.iNet FlashRouters

Find setup guides, FAQs and troubleshooting tips for GL.iNet FlashRouters.

VIEW SUPPORTED ROUTER MODELS

  • Slate: GL-AX1800, GL-AXT1800, GL-BE3600
  • Flint: GL-MT6000
  • Other: Beryl GL-MT3000, Velica GL-B2200, Marble GL-B3000
Flint GLinet Router Support

Internet Setup

  • How to Access Your GL.iNet FlashRouter Settings
  • Flint/Slate GL.iNet Repeater Setup
  • Flint/Slate GL.iNet Internet Setup

WiFi Setup

  • Flint/Slate GL.iNet Guest Network Setup
  • Flint/Slate GL.iNet Disable Wi-Fi
  • Flint/Slate GL.iNet Change Wi-Fi name and password

VPN Setup

  • Flint/Slate GL.iNet PureVPN WireGuard Setup
  • ProtonVPN Setup for GL.iNet Routers
  • NordVPN Setup for GL.iNet Routers
  • Flint/Slate GL.iNet ExpressVPN OpenVPN Setup

GL.iNet Features

  • Flint/Slate GL.iNet Repeater Setup
  • GL.iNet Access Router Settings and Firmware Upgrade

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Troubleshooting

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TP-Link Router Setup Guide

TP-Link Router Support Guides

Quick Start Guide for TP-Link FlashRouters

Find setup guides, FAQs and troubleshooting tips for TP-Link configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro
Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90
Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95
Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90

Internet Setup

  • TP-Link Internet Setup
  • TP-Link Access Router Settings

WiFi Setup

  • TP-Link Merge or Separate 2.4GHz and 5GHz Wi-Fi
  • TP-Link Change Wireless Channel
  • TP-Link Change Wi-Fi name and password

VPN Setup

  • ProtonVPN TP-Link WireGuard Setup
  • Surfshark TP-Link OpenVPN Setup
  • Surfshark TP-Link WireGuard Setup
  • IPVanish TP-Link OpenVPN Setup
  • PrivateInternetAccess (PIA) TP-Link OpenVPN Setup
  • NordVPN TP-Link OpenVPN Setup
  • ExpressVPN TP-Link OpenVPN Setup

TP-Link Features

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Troubleshooting

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ASUS-WRT Router Setup Guide

ASUSWRT Routers

Quick Start Guide for ASUS-WRT FlashRouters

Find setup guides, FAQs and troubleshooting tips for ASUSWRT configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Asus Logo
  • ROG series: GT-BE98 Pro
  • GT series: GT6, GT-AXE16000, GT-AX11000 Pro, GT-AXE11000, GT-AX6000, GT-AX11000, GS-AX5400, GS-AX3000
  • ZenWiFi: ZenWiFi Pro XT12, ZenWiFi Pro ET12, ZenWiFi XT9, ZenWiFi AX (XT8), ZenWiFi ET8, ZenWiFi XD6, ZenWiFi XD5
  • RT series: RT-BE96U, RT-BE88U, RT-BE58U, RT-AXE7800, RT-AX88U Pro, RT-AX88U, RT-AX86U Pro, RT-AX86U, RT-AX86S, RT-AX68U, RT-AX82U, RT-AX58U, RT-AX3000, RT-AX59U, RT-AX92U
  • TUF series: TUF-AX5400, TUF-AX3000_V2, TUF-AX3000, TUF Gaming AX6000, TUF Gaming AX4200

Internet Setup

  • How to Access Your AsusWRT FlashRouter Settings

WiFi Setup

  • Change WiFi name and password on Asus

VPN Setup

  • CyberGhost AsusWRT OpenVPN Setup
  • Surfshark AsusWRT WireGuard Setup
  • NordVPN Setup for AsusWRT Firmware Routers
  • IPVanish AsusWRT OpenVPN Setup
  • PrivateInternetAccess (PIA) AsusWRT OpenVPN Setup
  • ExpressVPN AsusWRT OpenVPN Setup
  • PrivateInternetAccess (PIA) Asus AX1800S OpenVPN Setup
  • IPVanish Asus AX1800S OpenVPN Setup
  • ExpressVPN Asus AX1800S OpenVPN Setup
  • NordVPN Asus AX1800S OpenVPN Setup

Asus-WRT Features

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Troubleshooting

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DD-WRT Router Setup Guide

DD-WRT Router Setup Guide

Quick Start Guide for DD-WRT FlashRouters

Find setup guides, FAQs and troubleshooting tips for DD-WRT configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

Asus Logo

RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

Internet Setup

  • Connect FlashRouter to Internet
  • Access FlashRouter DD-WRT firmware settings
  • What are some extra steps I can take to secure my network?
  • IPv6 Internet Setup
  • PPPoE Internet Setup

WiFi Setup

VPN Setup

DD-WRT Features

  • How do I set a Static IP for my device in DD-WRT?
  • How do I upgrade the DD-WRT firmware of my FlashRouter?
  • How do I save and load a backup file?
  • How do I schedule a reboot of my FlashRouter?
  • How do I change the DHCP range of my FlashRouter?

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Troubleshooting

  • Why can’t I send emails while connected to VPN?
  • What is a DNS leak and how can I prevent a DNS leak in my router?
  • My VPN stopped working on my FlashRouter.
  • Why is my connection speed slower?
  • Why are streaming services blocked while connected to VPN?
  • How do I find my router local IP address?
  • How do I reset and reconfigure my FlashRouter?
  • How do I check for static network settings on my devices?
  • Why is my router not connecting to internet?
  • How to fix an Unidentified Network or Limited Connection.
  • Why are some of my devices not connecting to the internet?
  • Why is the internet LED red on my router?
  • Why is the power light on my FlashRouter blinking?
  • My 2.4GHz network is not showing up
  • My 5.0GHz network is not showing up
  • My WiFi password is not working
  • Why did my WiFi SSID change to ‘dd-wrt’?
  • Why are devices disconnecting from Wireless?
  • Why is my WiFi signal weak?

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ExpressVPN Router Setup Guide

Quick Start Guide for ExpressVPN FlashRouters

Find setup guides, FAQs and troubleshooting tips for ExpressVPN configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Aircove

R6300 V2, R6400 V2, R6700 V3, R7000, R7000P

Asus Logo

RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U

EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

Internet Setup

  • ExpressVPN Asus Quick Start Guide
  • ExpressVPN Netgear Quick Start Guide
  • ExpressVPN Linksys Quick Start Guide
  • ExpressVPN/Aircove FlashRouter Internet Setup and Activation
  • How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?

WiFi Setup

  • Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware
  • Change Wireless Channels on ExpressVPN/Aircove firmware

VPN Setup

  • Change server locations on ExpressVPN/Aircove firmware
  • Using Device Groups to connect to multiple VPN locations on ExpressVPN/Aircove firmware
  • Using Device Groups to bypass VPN on ExpressVPN/Aircove firmware
  • Change VPN Protocols on ExpressVPN/Aircove firmware
  • ExpressVPN TP-Link OpenVPN Setup
  • ExpressVPN Cudy OpenVPN Setup
  • ExpressVPN Asus AX1800S OpenVPN Setup
  • Flint/Slate GL.iNet ExpressVPN OpenVPN Setup
  • ExpressVPN Merlin OpenVPN Setup

ExpressVPN Features

  • ExpressVPN MediaStreamer SmartDNS Setup
  • ExpressVPN Router App Support

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Troubleshooting

  • Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware
  • Change Wireless Channels on ExpressVPN/Aircove firmware
  • How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?

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Privacy Hero Router Setup Guide

Privacy Hero Routers

Quick Start Guide for Privacy Hero FlashRouters

Find setup guides, FAQs and troubleshooting tips for Privacy Hero FlashRouters.

Privacy Hero 2

Internet Setup

  • Privacy Hero Activation and Setup
  • Privacy Hero Access Router Settings
  • Privacy Hero Creating User Profiles and Adding Devices to Profiles

WiFi Setup

  • Privacy Hero Activation and Setup
  • Privacy Hero Change Wi-Fi Name and Password
  • Privacy Hero Change Wireless Channel
  • Privacy Hero Disable Wi-Fi

VPN Setup

  • NordVPN Setup Guide for Privacy Hero
  • Surfshark VPN Setup Guide for Privacy Hero
  • IPVanish VPN Setup Guide for Privacy Hero
  • ProtonVPN Setup Guide for Privacy Hero
  • ExpressVPN Setup Guide for Privacy Hero
  • Private Internet Access VPN Setup Guide for Privacy Hero
  • Privacy Hero VPN Setup Guide for Privacy Hero
  • Privacy Hero VPN Kill Switch Setup

Privacy Hero Features

  • Privacy Hero Activation and Setup
  • Privacy Hero VPN Kill Switch Setup
  • Privacy Hero Bypass certain devices from VPN
  • Privacy Hero Streaming Relocation
  • Privacy Hero Adblocking Malware and Phishing Prevention Setup
  • Privacy Hero Creating User Profiles and Adding Devices to Profiles
  • Privacy Hero Safe Surf
  • Privacy Hero Bedtime Settings (Internet Scheduler)

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Troubleshooting

  • Privacy Hero Change VPN Providers

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Sales FAQs

admin · Jan 29, 2019 ·

Sales FAQs

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes you can!

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

 

To have your router VPN preconfigured:

  1. Check the “Connect To VPN For Me” box under VPN – Preconfiguration on the Product Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. You’ll receive an email after purchase with detailed instructions. If you have any questions our team is happy to help!
Please note:  If you do give a server location, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

 

Privacy Hero 2 Only:

While our team isn’t able to pre-configure the Privacy Hero 2 VPN Router before shipping it out since you’ll have to make a Privacy Hero user account and register your router, we can assist you with the VPN set up process once you receive the router and create your Privacy Hero user account via 1-on-1 remote session, email, or live chat on our site.

You can also use our step-by-step Privacy Hero VPN Router Setup Guide to complete the process.

Can I Use My Dedicated IP Address With A FlashRouter?

Dedicated IP Addresses from NordVPN, SurfShark, & TorGuard are supported on almost all of our FlashRouter options.

Check out our Dedicated IP Addresses Blog Post for more details!

Can I Use A FlashRouter With My Current Mesh System?

Yes!

You will be able to connect the FlashRouter of your choosing to your current mesh router via ethernet port as shown below:

ISP Modem/Router —- FlashRouter (VPN) —- Main Mesh Router (VPN from FlashRouter) 

This setup will allow you to keep your mesh network with added VPN protection, as well as add the FlashRouter wireless network for your devices.

You can disable the wifi on the FlashRouter also if you only wanted to use the mesh network for wifi.

Can You Flash My Router and Connect me to VPN?

At FlashRouters, we offer expert router flashing and VPN configuration services through our Flash My Router plans. Whether your router needs custom firmware flashing or just a VPN configuration, we ensure it’s set up for maximum security, privacy, and streaming performance with your chosen VPN provider.

The appointment will take place via remote software. During the appointment, our team will also answer any questions you may have about using the VPN on the router. Flashing is done out of the East Coast of the United States – we will do our best to accommodate your time zone difference if you are located in another part of the United States or another country.

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans


🔹 How It Works

✅ Flashing vs. Configuration: Some routers require custom firmware (flashing) to enable VPN, while others can be configured without flashing.
✅ Fully Optimized: Our team ensures your router is ready to securely connect to your VPN, block ISP tracking, and enhance your streaming experience.
✅ Remote Assistance Available: Get expert help setting up your VPN connection remotely if needed.


Flashing vs. Configuration: Router Compatibility

At FlashRouters, we handle VPN setup differently based on your router brand and model. Some routers require flashing custom firmware (like DD-WRT or AsusWRT-Merlin), while others can be configured without flashing.

🛠 Router Setup Types by Brand

🔹 Flashing Required (Custom Firmware Installation)

These routers require firmware flashing (DD-WRT or AsusWRT-Merlin) to enable VPN compatibility.

  • Asus – Flashed with AsusWRT-Merlin or updated to the latest AsusWRT build. Some models only require configuration.
  • Linksys – Flashed with DD-WRT firmware.
  • Netgear – Flashed with DD-WRT firmware.

🔹 Configuration Only (No Flashing Required)

These routers have built-in VPN support and only require proper setup.

  • TP-Link – Configured without flashing.
  • GL.iNet – Configured without flashing.
  • Cudy – Configured without flashing.

📌 Other brands are not supported at this time. If you have a different router, we recommend checking out our pre-flashed router options.


✅ Supported VPN Providers

We work with a wide range of VPN providers, including:

  • NordVPN
  • ExpressVPN
  • Surfshark
  • CyberGhost
  • IPVanish
  • Private Internet Access (PIA)
  • VyprVPN
  • ProtonVPN
  • PureVPN
  • Windscribe
  • IVPN
  • Mullvad
  • StrongVPN
  • AzireVPN
  • AstrillVPN
  • HotspotShield VPN

(If your provider isn’t listed, reach out – we may still be able to support it!)


🔗 Get Started Today!

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans

🔹 Need help selecting the right option? Contact our support team! We’re happy to assist.

How Can I Add The 1 Year NordVPN Service From My FlashRouters.com Order To My Current NordVPN Account?

You can easily combine the free 1 year of NordVPN included with your FlashRouter purchase once you receive the NordVPN Activation Code Email from FlashRouters.com. The email is typically received within 24 hours of order completion and will contain a link as well as an activation code.

This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

 

Privacy Hero 2 Only:

You can easily combine the free 1 year of NordVPN included with the Privacy Hero 2 VPN Router during the router activation process.

After activating the router, you’ll receive a NordVPN activation code within your privacy hero account dashboard. This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

What Are the Differences Between New, Recertified, And Open Box FlashRouters?

New

  • Direct from manufacturer, in new box.
  • Custom flashed on demand at time of the order.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Recertified (RM)

  • Direct from manufacturer/reseller, may be reboxed.
  • Custom flashed on demand at time of the order.
  • Specialists tested to guarantee same functionality as NEW routers.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Open Box

  • Limited quantity, discount items reboxed that may have cosmetic imperfections.
  • Same testing and functionality level and New and RM.
  • 30 Day Satisfaction Guarantee / No Warranty.

Will a FlashRouter Work With My Internet Service Provider?

US Customers (Single Router Solution):

Almost all Internet Service Providers(ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

US Customers (Dual Router Solution): 

Yes, FlashRouters are compatible with your ISP in what is called a Dual Router Set Up.

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

 

International Customers (Single Router Solution):

Almost all Internet Service Providers (ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

International Customers (Dual Router Solution):

ISPs should all be compatible. Some providers require VLAN tagging/VID settings when wiring directly from modem to FlashRouter. 

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

What Stock Firmware Features Will I Lose If I Flash My Router

Open Source firmware like DD-WRT or Assu Merlin has many features equivalent to what stock firmware has, in addition to adding new features to a router. However, some features are lost from the stock firmware when a router is flashed.

These are typically features that are put into the stock firmware by the manufacturers themselves. Things like the Linksys App and the NetGear Genie are examples of what would not be available or compatible on the router after flashing.

Most routers also have a WPS button. By default, the WPS button’s functionality is disabled when a router is flashed as it can be vulnerable and a security risk. It can be re-enabled by following this guide but we do not recommend it.

Does a FlashRouter or Service Plan Purchase Include a VPN Subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during checkout.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Can I Use A FlashRouter To Work From Home?

Yes! A large number of our customers use their FlashRouters to “work from home” no matter where your travels take you. Check out our Working Remotely Blog Post for more details.

What is the Difference Between Business VPNs and VPN Services?

Location: VPN Services offer many server locations to encrypt your traffic through. They are located in several countries worldwide for creating a private VPN tunnel for your online activities. A business VPN connects to specific central servers for data or directly to your office, creating a direct tunnel for accessing sensitive work documents and information.

Logging: Most VPN services offer log-free connections for total anonymity and security when connected (it is important to check out their terms of service and privacy policy for full details). A business VPN is monitored and maintained by employers such as corporations, hospitals or universities.

Protection: VPN services secure your family’s personal data while using computers, SmartTVs and various Internet of Things devices. Business VPNs protect the data of the company while you are tunneling into work.

Are There VPN Service Providers That Offer VPN for Business?

There are in fact several trusted VPN providers that have services specially tailored for business use. NordVPN Teams and VyprVPN for Business offer a full suite of solutions like user management tools, dedicated IPs, personal product managers, global server access, business pricing, and more.

These solutions allow you to quickly deploy a safe and secure corporate network without building and maintaining your own servers. If you are a small business looking to quickly secure remote workers as they shift to work from home, and you do not have an in-house IT expert, then you should consider NordVPN Teams or VyprVPN for Business.

Even better, when choosing a business VPN provider like NordVPN or VyprVPN, employees can use routers with direct NordVPN and VyprVPN integration already included through the FR Privacy App. Meaning that a full network kill switch, routing by device, automatic connections, and more are all included as features with your business VPN connection.

Can I use a VPN on a FlashRouter With My Work/Corporate VPN?

Many of our customers have found that they can connect to both their corporate and personal VPN, however due to the variables beyond our control, we cannot guarantee this for every unique situation.

Using two VPNs at once can lead to unpredictable results. Bouncing your network traffic to multiple servers before finally arriving at it’s intended destination can sometimes introduce speed and connection issues.

Please consider that some employers and agencies are more vigilant regarding third party VPN use than others. There are tools readily available that detect the use of VPN services.

While these tools cannot decrypt and view your network traffic, they can tell your employer that you are potentially using a VPN, which can be against company policy.

If your corporate and personal VPN do not work together, then you can always set the computer using your work VPN to bypass the FlashRouter’s VPN tunnel by accessing the router admin panel for your device.

This way, your computer would only use the work VPN. Keep in mind however, your location would appear as your actual location to your work.

Every FlashRouter also comes with a 30 Day Satisfaction Guarantee.

If in the event you determine the FlashRouter is not working out for you, you can return the device within the first 30 Days. A $25 restocking fee does apply.

Can I Use a FlashRouter to Connect to a Dedicated Business VPN Network?

Of course! If you have an OpenVPN server running on a local machine or hosted on a cloud provider like Amazon Web Services (AWS), FlashRouters can create a custom router client configuration to connect the entire router and all connected devices to your OpenVPN server. Instead of employees connecting device-by-device, a router-based VPN connection allows for always-on secure VPN tunneling.

Our service team is here to work with you to test and ensure compatibility before purchasing. Interested in a router based custom client VPN solution for your remote workers? Please do not hesitate to contact us.

And, if you’re looking for a specific router, take a look at some of our most popular options!

How can I Reset the Password for My FlashRouters.com Customer Account?

To reset your password, you’ll want to click the “Account” icon in the upper right hand corner on our main website (Flashrouters.com). Once clicked, a menu will open where you can enter your login information, or select the “Forgot Password” button to trigger a reset email.

If you’re still having issues accessing your FlashRouters.com customer account after attempting a password reset, please reach out to us at support@flashrouters.com for further assistance.

What Payment Methods does FlashRouters Accept?

We accept Apple Pay, Google Pay, and all major cred/debit card providers on our payment method options page during checkout.

 

If you’d like to complete a purchase using PayPal as a payment method, please contact our team at support@flashrouters.com to request an invoice.

Can I Make Change/Update/Cancel My Order?

We strive to process and ship all orders within one business day. If you wish to make changes or cancellations, please contact us within 24 hours of placing your order at support@flashrouters.com with your order number and the changes you’d like to make.

While we will do our best to accommodate your request, please note that we cannot guarantee changes or cancellations.

Please note that if you need to update the shipping address, the order will require reapproval through our fraud prevention system with the new address.

Trouble Checking Out

Some customers have found that trying the methods below have helped solve any checkout errors they may have encountered:

⚡️Clearing cache
⚡️Refreshing web page
⚡️Switching web browsers
⚡️Using an incognito/private window
⚡️Confirming all billing information is accurate
⚡️Disable VPN if one is enabled
⚡️Disable Ad & Script Blockers if enabled
⚡️If you’re using a mobile device, switching to a computer or laptop would be ideal.

AsusWRT-Merlin Router Setup Guide

Asus-Merlin Router Setup

Quick Start Guide for AsusWRT-Merlin FlashRouters

Find setup guides, FAQs and troubleshooting tips for Asus-Merlin configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Asus Logo
  • RT-BE88U (BE7200), RT-AC68U, RT-AC88U, RT-AC3100, RT-AC5300, RT-AC86U, RT-AX56U, RT-AX58U, RT-AX68U, RT-AX86U. RT-AX86U-PRO, RT-AX88U, RT-AX88U-PRO
  • GT-AC2900, GT-AX6000, GT-AX11000, GT-AXE11000,GT-AXE11000-PRO,  GT-AXE16000
  • ZenWiFi Pro XT12

Internet Setup

  • Internet and Wifi Setup on Asus Merlin Firmware
  • DNS Setup for Asus Merlin

WiFi Setup

  • Change WiFi name and password on Merlin
  • Separate your WiFi 2.4GHz and 5GHz Merlin networks

VPN Setup

  • Connecting to OpenVPN on Asus Merlin Firmware
  • PureVPN Merlin WireGuard Setup
  • Surfshark Merlin WireGuard Setup
  • ProtonVPN Merlin WireGuard Setup
  • IPVanish Merlin OpenVPN Setup
  • PrivateInternetAccess (PIA) Merlin OpenVPN Setup
  • NordVPN Merlin OpenVPN Setup
  • ExpressVPN Merlin OpenVPN Setup
  • CyberGhost Merlin OpenVPN Setup

AsusWRT-Merlin Features

  • VPN Director for Asus Merlin
  • VPN Killswitch for Asus Merlin

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Troubleshooting

  • How do I find my router local IP address?

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BROWSE FAQs

OpenWRT Setup Guide

Quick Start Guide for OpenWRT Routers

Find setup guides, FAQs and troubleshooting tips for the FlashRouters OpenWRT Routers.

VIEW SUPPORTED ROUTER MODELS

Flint WiFi 6 AX1800 VPN Router

Internet Setup

WiFi Setup

VPN Setup

OpenWRT Features

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Troubleshooting

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Roqos Core Router Setup Guide

Roqos Core Router Setup Guide

Quick Start Guide for Roqos Core Routers

Find setup guides, FAQs and troubleshooting tips for the FlashRouters Roqos Core Router.

Internet Setup

  • Roqos Core Quick Start Guide
  • How do I access my Roqos device settings?
  • Roqos Core Internet Setup and Activation

WiFi Setup

  • Setting up a Guest WiFi Network on Roqos
  • Change WiFi name and password on Roqos

VPN Setup

  • NordVPN Setup on Roqos
  • PrivateInternetAccess (PIA) Setup on Roqos
  • ExpressVPN Setup on Roqos
  • Roqos VPN Connected, but my device IP is unchanged

Roqos Core Features

  • Set a Static IP for your connected devices on Roqos
  • VPN Kill Switch on Roqos
  • Managing User Profiles on Roqos
  • Cybersecurity and Intrusion Prevention on Roqos
  • Block Websites by Country on Roqos
  • Ad blocking on Roqos
  • Parental Controls on Roqos
  • Wireless Repeater – WiFi as WAN on Roqos
  • What do the lights on my Roqos Core mean?

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Troubleshooting

  • Roqos VPN Connected, but my device IP is unchanged
  • How do I access my Roqos device settings?
  • What do the lights on my Roqos Core mean?

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VPN Router Setup Guides & FAQs | FlashRouters Help Center

Support Guides

Select your router type

Privacy hero Routers

Router Models

Privacy Hero, Privacy Hero 2

PRIVACY HERO SETUP GUIDE
Asus Merlin Router Support Guides

Router Models

ASUS
  • RT Series: RT-AC68U, RT-AC88U, RT-AC3100, RT-AC5300, RT-AC86U, RT-AX56U, RT-AX58U, RT-AX68U, RT-AX86U. RT-AX86U-PRO, RT-AX88U, RT-AX88U-PRO, RT-BE86U, RT-BE88U, RT-BE92U, RT-BE96U
  • GT Series: GT-AC2900, GT-AX6000, GT-AX11000, GT-AXE11000,GT-AXE11000-PRO,  GT-AXE16000, GT-BE98_PRO
  • ZenWiFi Pro XT12
MERLIN SETUP GUIDE

Router Models

WR3000, M1800, M3000
CUDY SETUP GUIDE
Asus WRT Router Support Guides

Router Models

GT series: GT6, GT-AXE16000, GT-AX11000 Pro, GT-AXE11000, GT-AX6000, GT-AX11000, GS-AX5400, GS-AX3000
ZenWiFi: ZenWiFi Pro XT12, ZenWiFi Pro ET12, ZenWiFi XT9, ZenWiFi AX (XT8), ZenWiFi ET8, ZenWiFi XD6, ZenWiFi XD5
RT series: RT-AXE7800, RT-AX88U Pro, RT-AX88U, RT-AX86U Pro, RT-AX86U, RT-AX86S, RT-AX68U, RT-AX82U, RT-AX58U, RT-AX3000, RT-AX59U, RT-AX92U
TUF series: TUF-AX5400, TUF-AX3000_V2, TUF-AX3000, TUF Gaming AX6000, TUF Gaming AX4200
ASUS-WRT SETUP GUIDE
TP-Link Router Support Guides

Router Models

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro
Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90
Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95
Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90
TP-LINK SETUP GUIDE
gl.iNet Router Setup Guides

Router Models

Flint 2 GL-MT6000, Flint GL-AX1800, Slate GL-AXT1800, Beryl GL-MT3000, Marble GL-B3000

GL.iNet SETUP GUIDE
Roqos Router Support Guides

Router Models

Roqos Core Router, Roqos SASE Appliance

ROQOS SETUP GUIDE
DD-wrt Router Support Guides

Router Models

NETGEAR

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

ASUS

RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

LINKSYS

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

DD-WRT SETUP GUIDE
ExpressVPN Routers

Router Models

ExpressVPN Aircove, Aircove Go

NETGEAR

R6300 V2, R6400 V2, R6700 V3, R7000, R7000P

ASUS

RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U

LINKSYS

EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

EXPRESSVPN SETUP GUIDE

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Top Router Questions

  • How do I upgrade the DD-WRT firmware of my FlashRouter?
  • Roqos VPN Connected, but my device IP is unchanged
  • How do I access my Roqos device settings?
  • Why can’t I access router settings?
  • How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?
  • How do I reset and reconfigure my FlashRouter?
  • How do I change my Wireless Password?
  • My 2.4GHz network is not showing up
  • My 5.0GHz network is not showing up
  • My WiFi password is not working
  • Why can’t I connect to WiFi using the WPS button feature?
  • Access FlashRouter DD-WRT firmware settings

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Connect FlashRouter to Internet

TeamFlashRouters · Mar 21, 2019 ·

All FlashRouters are compatible with all ISP service types such as fiber, cable, DSL, and satellite. As long as you have a modem, modem/router, or router capable of an ethernet connection your FlashRouter will have no problems connecting to the internet.

Internet Service Providers (ISP) include a modem or modem/router combo to connect your network devices to the internet. In some instances your ISP will provide a separate router as well as the modem. You can replace this router with a FlashRouter or use both in a dual router setup.

Single router setup

If you would like to replace your outdated router or avoid paying to rent a router from your ISP then you should use a FlashRouter as the only WiFi device in your network.

In a single router setup the FlashRouter will be wired directly to your modem via ethernet cable and will be the only router in the setup.

Connect to your ISP modem

Wire an ethernet cable from an open ethernet port on your modem to the WAN/internet port of the FlashRouter.

FlashRouters Single Router Setup

On Asus FlashRouters the WAN/internet port will be blue.

Asus Wifi Setup - back panel

On Linksys FlashRouters the WAN/internet port will be yellow.

Linksys Wifi Setup - back panel

On Netgear FlashRouters the WAN/internet port will be yellow.

Netgear Wifi Setup - back panel

Power cycle modem and router

Once you have properly connected an ethernet cable from your modem into the FlashRouter internet port you must power cycle your network devices to establish an internet connection.

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Dual router setup

If you would like to keep your existing WiFi network in place, and simply want to add in a VPN WiFi network with a FlashRouter then you can do so using a dual router setup. No settings in your existing network router need to change to add a FlashRouter in a dual router setup. Since we preset all FlashRouters to a unique Local IP Address, there won’t be a conflict with your existing router.

In a dual router setup the FlashRouter is wired to your existing router via ethernet cable and you will have two completely segmented WiFi networks available.

Connect to your existing router

Remember if your existing router is connecting to the internet without issue already, make sure to keep the ethernet cable between your modem and existing router internet port in place.

Now connect another ethernet cable from a LAN/numbered port on your existing router to the WAN/internet port of the FlashRouter.

Reference the images above to see your WAN/internet port color.

FlashRouters Dual Router Setup

Power cycle all network devices

Once you have properly connected an ethernet cable from your existing router into the FlashRouter internet port you must power cycle your network devices to establish an internet connection.

  1. Power off your ISP modem, existing router, and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the existing router and wait for it to fully boot up.
  4. Power on the FlashRouter.

Verify a successful internet connection

Once the power cycling steps are complete and the FlashRouter is powered up, start connecting your internet capable devices via ethernet or WiFi. Visit any website and make sure the page fully loads.

If you want to check your internet IP address that is visible to websites and services that you visit over the internet check out WhatIsMyIPAddress.com.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Which DD-WRT wireless extender setup should I be using?

TeamFlashRouters · Jun 11, 2019 ·

FlashRouters supports four unique DD-WRT wireless extender setups – options similar to an open source Mesh network. Each different wireless extender configuration serves a different purpose. Read below to see which guide fits your configuration requirements!

Wireless Repeater

Why should I choose Wireless Repeater Setup?

  1. If you have a MiFi wireless only internet connection or other type of WiFi internet where there is no access to any ethernet port for a wired internet connection, then you can setup a wireless repeater network to both extend WiFi and add wired connection capabilities.
  2. If you have a large home or office area that requires additional WiFi coverage can use a wireless repeater setup to extend the existing network.
  3. If you want to create a separate VPN WiFi network in your home without placing the FlashRouter in the same room as your primary router you can use wireless repeater to establish a WiFi internet connection and then connect to VPN on your WiFi repeater network.
  4. If you want a wireless Dual Router setup option where you can have local ISP IP address through your main router WiFi network and your VPN IP address through your FlashRouter Wireless Repeater WiFi network, both available for you to connect at all times. Each network is on a unique subnet.

View the FlashRouter Wireless Repeater Setup Guide.

Wireless Repeater Bridge

Use Cases

Wireless Repeater Bridge Setup

  1. Anyone that needs all their devices connected to the same local network.
  2. Anyone with a MiFi internet connection that does not have an ethernet port and has no need for VPN.
  3. Anyone with a large wireless area that requires additional coverage.

Wireless Client Bridge

Use Cases

Wireless Client Bridge Setup

  1. Anyone with a MiFi internet connection that needs wired access.
  2. Anyone that needs additional wired ports instead of using a switch.
  3. Anyone with wired only devices in their home that are too far from your main router.

Wireless Access Point DHCP Forwarder

Use Cases

Wireless Access Point DHCP Forwarder Setup

  1. Anyone that needs their devices connected to the same local network and wants lossless LAN to LAN speeds via wireless and ethernet connection.
  2. Anyone that wants to use their main router to provide DHCP to their router instead of having an additional DHCP server.

Service Plan FAQs

admin · May 25, 2021 ·

Service Plan FAQs

Is the service plan a one time purchase or does it renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

What is included with a FlashRouter?

  • On-demand Installation of enhanced firmware and our exclusive FlashRouters VPN Privacy App.
  • Custom setup guide.
  • Power cord and an ethernet cable.
  • Individual VPN Account Setup/Pre-configuration (On Request)
  • 1 year open source hardware warranty.
  • 30 day satisfaction guarantee.
  • Initial basic setup assistance via e-mail. For any advanced setups/configurations, live chat or remote assistance, a service plan purchase is required.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Do I have to buy a service plan?

Our routers are priced for the custom upgrades performed at our warehouse, testing expenses and keeping the FlashRouter App update to date.

Our service plan has three levels as an optional add-on with your purchase to get continued direct assistance from our team. This is especially useful to customers who are less tech savvy and want direct access to our support team to make sure their network is running exactly how they desire. Here is how these plans differ

Bronze – Basic E-mail Support
Silver – E-mail and Live Chat Support.
Gold – E-mail, Live Chat, and Remote One-on-One Sessions

Each situation and user has different needs and expertise. Our team of US-based support agents are highly trained specialists in VPN and DD-WRT router setup. From firmware updates to networking configuration/troubleshooting,solutions, the purpose of our Service Plans is to help our customers in whatever level they deem necessary.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner. However, with a purchase of a Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Can I purchase a router without a service plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

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