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Internet Connection Issues

How do I reset and reconfigure my ExpressVPN FlashRouter?

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When is a router reset needed? A reset of the FlashRouter should only be performed in the following instances: You have exhausted all other troubleshooting methods and cannot access your router settings. Password to access the FlashRouter's settings are not working. Power light on the router is blinking steadily. Router is not accessible after upgrading [...]

Why is my router not connecting to internet?

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Router not connecting to the internet? Follow these simple steps! Make sure that you are not setting a WAN IP of 0.0.0.0 in the top right corner of your FlashRouter DD-WRT settings. If you do, then make sure your FlashRouter is wired correctly for Internet. Try power cycling your ISP modem, FlashRouter and any other [...]

How to fix an Unidentified Network or Limited Connection.

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There are several common reasons that an Unidentified Network or Limited connection message may appear in your device's network adapter. Wire the FlashRouter correctly for Internet access. Incorrect wiring is the most common cause of this issue. Make sure you are not wired into the FlashRouter WAN port for access, and make sure the FlashRouter [...]

Why are some of my devices not connecting to the internet?

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Make sure you are not using any device VPN device application or proxy on devices that are connected to the FlashRouter's network as this can cause a conflict. Make sure the FlashRouter's VPN connection is the only active VPN connection in your network. Check that static settings are not configured on your device. Certain devices require [...]

What do the lights on my Roqos Core mean?

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White (looks blueish white on Teal colored Roqos Cores): System startup Solid Red: System is up, but there is no internet connection. Roqos Core cannot detect a network link either. Flashing Red: System is up and there is an ethernet cable connected to Internet port, however Roqos Core is unable to reach the internet. Usually [...]

Why is the internet LED red on my router?

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Upon flashing the router from stock manufacturer firmware to DD-WRT firmware many buttons and lights on the router may have altered functionality. With DD-WRT firmware on certain devices a red internet/WAN light means a successful connection. While in factory firmware a red light denotes an issue with your internet connection. For anyone with DD-WRT firmware, [...]

Why is the power light on my FlashRouter blinking?

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A slowly blinking power light means that the FlashRouter was somehow put into Rescue/Restore/Recovery Mode. This usually happens if the reset button was held down for too long. This may also happen if you have incorrectly tried to update the firmware on your FlashRouter. The first thing to try is a simple reboot of the [...]