If your ASUS FlashRouter broadcasts WiFi but has no internet, or you cannot reach its local router settings, start with the physical connection. A cable plugged into the wrong port, an incorrect WAN configuration, or a device connected to the wrong network can all cause confusion. Do not factory reset or flash a preconfigured FlashRouter […]
ASUS FlashRouter Initial Setup: Main Router or Secondary Router
Welcome to your ASUS FlashRouter. This guide explains how to connect your router for the first time, whether you want it to be your main home router or a separate router connected behind your existing modem/router. First get a normal internet connection working; VPN setup comes afterward. FlashRouters-ready equipment: If your router was shipped configured […]
ASUS AiMesh Setup for FlashRouters: Main Router, Nodes & Backhaul
This guide explains how to set up and manage an ASUS AiMesh system purchased through FlashRouters. AiMesh connects a main ASUS router with one or more compatible ASUS mesh nodes, helping extend wireless coverage throughout your home. Use this guide for a preconfigured mesh kit or when adding another AiMesh-capable ASUS router. Important for preconfigured […]
ASUS Guest WiFi With or Without VPN: Setup Guide
On supported ASUS routers, you can create separate WiFi networks (SSIDs) for different internet connections. For example, one WiFi network can use an existing VPN client connection, while another uses your regular ISP internet connection. Devices simply connect to the WiFi network that matches the route they need. This guide covers ASUS Guest Network Pro […]
How to Use ASUS VPN Fusion: Assign Devices and Multiple VPNs
ASUS VPN Fusion lets supported AsusWRT routers run VPN client profiles and decide which connected devices use each VPN connection. You can send the entire network through one VPN, use separate VPN profiles for selected devices, or leave certain devices on the regular ISP connection. This guide covers how to use ASUS VPN Fusion to […]
How to Reset a Failed VPN Connection on Privacy Hero
If your Privacy Hero VPN connection shows Failed, you can use the new Reset button to clear the saved third-party VPN settings and return the router to its available default connection. This is useful when a VPN setup is stuck or you want to start again without manually removing the existing third-party VPN configuration. Important: […]
Privacy Hero Dashboard Not Updating or Showing Old Information
If the Privacy Hero dashboard is showing old information, a VPN status does not appear to update, settings you changed are not displaying correctly, or the dashboard behaves unexpectedly, your browser may be displaying cached Privacy Hero website data. Before changing your router or VPN configuration again, open a fresh browser session and confirm that […]
Privacy Hero VPN Kill Switch Troubleshooting: No Internet or WiFi
If your Privacy Hero router suddenly loses internet access, devices report that WiFi has no internet, or devices will not stay connected after a VPN failure, the VPN Kill Switch may be blocking normal internet traffic. The VPN Kill Switch is designed to prevent traffic from passing through Privacy Hero without VPN protection. If the […]
Device Settings That Can Interfere With Your Router VPN
If your router VPN is connected and working on other devices but one phone, tablet, computer, or streaming device shows the wrong IP address, wrong location, cannot access certain websites, or behaves differently, check the affected device before changing the router. VPN applications, privacy features, custom DNS settings, antivirus software, firewalls, browser settings, and corporate […]
Privacy Hero NordVPN Not Connecting or Showing Timeout Errors
If NordVPN will not connect on Privacy Hero, shows a timeout error, remains stuck on Connecting, or displays Failed, the Privacy Hero router itself may still be working normally. NordVPN connections can occasionally stop working when servers are placed into maintenance, removed or cycled out of service, account credentials change, or a previously saved NordVPN […]
Select devices for VPN on Roqos
Select specific devices that you want to pass through the Roqos Core's VPN tunnel. This is a great solution in instances of streaming services blocking incoming VPN connections or other VPN related service interruptions. Login to Roqos Core UI web app in a browser on any computer or smart device. 1. Click the navigation menu and [...]
VPN Kill Switch on Roqos
The VPN Kill Switch disables the Internet connection on your Roqos Core in the even that your VPN disconnects. Internet access of all your devices will be blocked when the kill switch is enabled - except for the ones you have excluded from VPN Out. Login to Roqos Core UI web app in a browser on [...]
Managing User Profiles on Roqos
User Profiles allow you to organize your devices connected to the Roqos Core. This allow you to see a user profile's usage history, set a schedule when devices are allowed to connect to the Internet, and filter out specific content such as explicit websites and games. Login to Roqos Core UI web app in a browser [...]
Cybersecurity and Intrusion Prevention on Roqos
Intrusion Prevention analyzes your network traffic against the latest security threats and automatically blocks any suspicious activity. Login to Roqos Core UI web app in a browser on any computer or smart device. 1. Click the navigation menu and select Cybersecurity > Intrusion Prevention. 2. Set Intrusion Prevention to Enabled.
Block Websites by Country on Roqos
Country Block allows you to select countries that you identify to be an unsafe and block internet traffic between your network and those countries. Login to Roqos Core UI web app in a browser on any computer or smart device. 1. Click the navigation menu and select Cybersecurity > Country Block. 2. Toggle the Country Block [...]
Ad blocking on Roqos
Enable Ad blocking on your Roqos Core so you are not inundated with ads across the internet. Login to Roqos Core UI web app in a browser on any computer or smart device. 1. Click the navigation menu and select Cybersecurity > Ad blocker. 2. Toggle the Enable slider and select if you want to apply [...]
Parental Controls on Roqos
The Roqos Core includes a suite of user access settings which can be used as Parental Controls. You can create individual user profiles and assign specific devices. Using these profiles you can restrict access, block certain content, or even monitor internet usage if you choose to do so. Create User Profiles Using the navigation pane [...]
Wireless Repeater – WiFi as WAN on Roqos
WiFi as WAN is a feature of the Roqos software which allows you to use an existing WiFi network as the Internet source for the Roqos router instead of an ethernet cable connection. This is a great solution for travelling users who do not have access to the modem/router in their hotel or AirBnB. Login [...]
ExpressVPN Setup on Roqos
Preparing for ExpressVPN SetupObtain your ExpressVPN login information If you are not already an ExpressVPN user Sign Up Now. 1. Visit ExpressVPN's website login page. 2. Successfully log in with your account information. Select More. 3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen. Connecting to ExpressVPN in the [...]
Roqos Core Quick Start Guide
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Why can’t I access router settings?
Be sure to first try the preset details to access your FlashRouter's settings. First time setupAre you connected to the FlashRouter's network? In order to access the FlashRouter's settings you need to be connected to the FlashRouter's network via ethernet or WiFi. It is possible that if you are connected to the FlashRouter's network you [...]
How do I find my router local IP address?
The Local IP Address is the address that you can use to access a router's firmware settings. Use the below instructions to find the local IP Address of the router you are connected to. Make sure you are connected to the FlashRouter's network via ethernet or WiFi. Keep in mind these instructions may vary based [...]
How do I reset and reconfigure my FlashRouter?
When is a router reset needed? A reset of the FlashRouter should only be performed in the following instances: You have exhausted all other troubleshooting methods and cannot access your router settings. A backup file was saved of your previously working settings. Username and password to access the FlashRouter's settings are not working. Power light [...]
Why is my router not connecting to internet?
Router not connecting to the internet? Follow these simple steps! Make sure that you are not setting a WAN IP of 0.0.0.0 in the top right corner of your FlashRouter DD-WRT settings. If you do, then make sure your FlashRouter is wired correctly for Internet. Try power cycling your ISP modem, FlashRouter and any other [...]
How to fix an Unidentified Network or Limited Connection.
There are several common reasons that an Unidentified Network or Limited connection message may appear in your device's network adapter. Wire the FlashRouter correctly for Internet access. Incorrect wiring is the most common cause of this issue. Make sure you are not wired into the FlashRouter WAN port for access, and make sure the FlashRouter [...]
Why are some of my devices not connecting to the internet?
Make sure you are not using any device VPN device application or proxy on devices that are connected to the FlashRouter's network as this can cause a conflict. Make sure the FlashRouter's VPN connection is the only active VPN connection in your network. Check that static settings are not configured on your device. Certain devices require [...]
Why is the internet LED red on my router?
Upon flashing the router from stock manufacturer firmware to DD-WRT firmware many buttons and lights on the router may have altered functionality. With DD-WRT firmware on certain devices a red internet/WAN light means a successful connection. While in factory firmware a red light denotes an issue with your internet connection. For anyone with DD-WRT firmware, [...]
Why is the power light on my FlashRouter blinking?
A slowly blinking power light means that the FlashRouter was somehow put into Rescue/Restore/Recovery Mode. This usually happens if the reset button was held down for too long. This may also happen if you have incorrectly tried to update the firmware on your FlashRouter. The first thing to try is a simple reboot of the [...]
How do I change my Wireless Password?
Change the FlashRouter's wireless network password to any password you like. Navigate to Wireless > Wireless Security Click Unmask next to the Shared Key field to see what you are typing and enter in the new wireless password you would like to use. Click Apply Settings. Reconnect to the wireless network using your new password.
My WiFi password is not working
Keep in mind that passwords are case sensitive. The preset DD-WRT FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C Verify wireless password Connect an ethernet cable from [...]