Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Each Privacy Hero router comes with a year free of Privacy Hero WireGuard VPN and can be setup for NordVPN and Surfshark users as well. Use these steps to change between the VPN providers to find the best connection for your needs.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the VPN symbol.
4. Click the Change button and select the VPN provider that you want to use.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
