Prioritizing Privacy
A reset of the FlashRouter should only be performed in the following instances:
Asus FlashRouters:
Linksys and Netgear FlashRouters:
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “dd-wrt” and will likely not require a password to join. If it does require a password to join the password will be the default wireless password found on the bottom of the router.
2. Open your web browser and enter 192.168.1.1 in the URL.
3. Delete the dots and enter the new administration login in the Router Username, Router Password, and Re-enter to confirm fields.
TYPE CAREFULLY when setting the administration login as a typo will result in needing to reset the router again.
Navigate to Setup > Basic Setup
1. Set the Local IP Address to 192.168.11.1
2. Set the Static DNS 1 to 8.8.8.8
3. Set the Static DNS 2 to 8.8.4.4
4. Set the Static DNS 3 to 208.67.220.220
CLICK SAVE
Navigate to Wireless > Basic Settings
Find your FlashRouter model in the WiFi Setup section and replicate the wireless settings on this page.
CLICK APPLY SETTINGS
REBOOT ROUTER
You will be able to connect to the newly setup wireless network using the details you set. The router will now be accessible at 192.168.11.1
A reset of the FlashRouter should only be performed in the following instances:
Asus FlashRouters:
Aircove, Linksys and Netgear FlashRouters:
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Click Get Started on the ExpressVPN page that is displayed.
4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.
4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.
Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.
5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.
6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.
7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.
8. Your ExpressVPN FlashRouter is now fully setup!
We do NOT offer phone support here at FlashRouters. You will not receive a phone call to begin your session. Please read the information below for how to get connected during your session time.
A Teamviewer session is the most hands on method of receiving support from FlashRouters.
A support agent will connect directly to your computer and proceed to configure or troubleshoot your FlashRouter with you present.
We use Teamviewer sessions to troubleshoot any issue an eligible customer may have with a FlashRouter that was purchased from us or to configure a compatible router that your purchased independently along with a FlashRouters Support Plan.
In the session a chat window will appear so we can communicate directly with you in real time.
If you follow the information below prior to your session and all goes smoothly a Teamviewer session typically takes anywhere from 15 to 45 minutes.
When purchasing a FlashRouter you are able to select a Quarterly or Yearly Bronze, Silver or Gold subscription plan.
Silver Yearly plan comes with one Teamviewer remote support session a year.
Gold Quarterly and Yearly plans come with one session per quarter.
If you support plan has expired or you are signed up for Bronze and you’d like to receive Teamviewer remote support assistance please email support@flashrouters.com
We are available for scheduled Teamviewer sessions from 10AM – 6:00PM ET Monday through Saturday.
To schedule a session with us open a support ticket or contact us via our live chat. We do not perform sessions that are not scheduled.
If we are available off hours we do our best to accommodate off hours session times with at least 24 hours notification.
Teamviewer sessions can not be performed on phones or tablets at this time. We require a Windows or Mac computer to successfully connect and configure your FlashRouter.
Below are the different scenarios from most ideal to least ideal.
If you have an available wireless network NOT coming from the FlashRouter and have a computer that has wireless AND Ethernet capabilities you should be setup as follows:
If you have an available wireless network NOT coming from the FlashRouter and have a computer that has wireless only you should be setup as follows:
Session disconnects may occur with no backup Internet connection.
If the FlashRouter is your only wireless network and your computer has wireless and Ethernet capabilities you should be setup as follows:
If the FlashRouter if your only wireless network and your computer is wireless only you should be setup as follows:
Session disconnects may occur with no backup Internet connection.
About 15 minutes before your scheduled session time update your support ticket e-mail the User ID and Password to your existing email thread, or send via our live chat.
Support GuidesSelect your router type
Privacy Hero, Privacy Hero 2
Flint 2 GL-MT6000, Flint GL-AX1800, Slate GL-AXT1800, Beryl GL-MT3000, Marble GL-B3000
Roqos Core Router, Roqos SASE Appliance
AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500
RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300
WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM
ExpressVPN Aircove, Aircove Go
R6300 V2, R6400 V2, R6700 V3, R7000, R7000P
RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U
EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM
If your Privacy Hero VPN connection shows Failed, you can use the new Reset button to clear the saved third-party VPN settings and return the router to its available default connection. This is useful when a VPN setup is stuck or you want to start again without manually removing the existing third-party VPN configuration.
Important: A VPN reset removes all saved third-party VPN settings from Privacy Hero. You will need to configure that provider again if you want to use it later. The connection Privacy Hero uses after resetting depends on your subscription plan.
Use Reset when the current VPN connection is in a Failed state and you want to remove the third-party VPN setup and restore a working default connection. It is a more complete action than simply retrying the same VPN server.
The Reset action addresses the VPN configuration. It does not repair a disconnected WAN cable, an ISP outage, or a router that cannot reach the Privacy Hero cloud.
Dashboard access during a Kill Switch block: Privacy Hero permits access to app.privacyhero.com over its WiFi or LAN even when the VPN Kill Switch blocks ordinary internet traffic, as long as the router maintains its upstream/cloud connection. You can also manage the router from cellular data or another working internet connection.
| Privacy Premium Active subscription | Privacy Core |
|---|---|
| Third-party VPN settingsRemoved | Third-party VPN settingsRemoved |
| Connection after resetBuilt-in Privacy Hero VPN | Connection after resetNormal ISP internet |
| VPN protection afterwardYes, when the built-in VPN is connected | VPN protection afterwardNo router VPN is active |
Privacy Core users: After resetting, your normal internet access is not VPN-protected by Privacy Hero. If you want a third-party VPN again, you must configure it again in Privacy Hero.
Privacy Premium users: Check that the built-in Privacy Hero VPN shows Connected before assuming your traffic is going through the VPN. A working upstream internet connection and active Premium subscription are still required.
The VPN Reset button clears the third-party VPN configuration stored in Privacy Hero. This means any saved third-party provider details will need to be entered or imported again before that provider can be used.
Depending on the provider and protocol you had configured, this may include the saved VPN provider selection, server details, credentials or tokens, and custom OpenVPN or WireGuard settings. Have your provider login or configuration materials available if you plan to set up that VPN again.
This is a VPN configuration reset, not a request to cancel your third-party VPN subscription. It should not be confused with a full router factory reset.
If you have Streaming Relocation enabled, some streaming services may use their separately selected location; that is not necessarily the same location shown by a general public IP check.
For Kill Switch behavior and restoring internet, see Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting. To learn when to enable the feature, see Privacy Hero VPN Kill Switch Setup.
Be sure to first try the preset details to access your FlashRouter’s settings.
In order to access the FlashRouter’s settings you need to be connected to the FlashRouter’s network via ethernet or WiFi.
It is possible that if you are connected to the FlashRouter’s network you device might have static IP settings from a previous connection preventing it from being read correctly. Check your device’s static IP settings before proceeding.
Your FlashRouter should be wired as detailed in our Connect FlashRouter to the Internet setup.
A common mistake is to connect from your modem or other router to a LAN/numbered port of the FlashRouter instead of the WAN/Internet port of the FlashRouter as it should be. Doing so results in no access to the FlashRouter’s settings.
It is possible that your Local IP Address was changed at some point. Your Local IP Address is the address that you can access the FlashRouter’s settings with. We recommend finding the Local IP Address of the FlashRouter.
If your FlashRouter is showing a local IP Address of 192.168.1.1 and you are seeing ‘dd-wrt’ as an available network in your wireless networks, your FlashRouter was reset. Reconfigure your FlashRouter.
Keep in mind that seeing a Local IP Address of 192.168.1.1 can also mean your are wired incorrectly and the router has not been reset. Be sure to check your wireless networks for ‘dd-wrt’. If the FlashRouter’s wireless network name appears as it was set then your FlashRouter was not reset and you should see the above section.
When performing a firmware upgrade there is a dropdown that has Don’t Reset or Reset to Default settings as options.
If you accidentally selected Reset to Default settings you will need to reconfigure your FlashRouter.
If you had Don’t Reset selected and are still unable to connect to the FlashRouter’s network after a firmware upgrade, first make sure you are connected to the FlashRouter’s network as WiFi can disconnect during an upgrade, and then Reboot the FlashRouter.
Static network settings set on a device from a previous connection will interfere with the FlashRouter’s network. Typically the FlashRouter’s network performs best when connected devices are set to automatically use the FlashRouter’s IP Address and DNS.
Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.
1. Open the Window search box, and search “Network Status”
2. Select “Change adapter optons”
3. Right click on the WiFi and/or ethernet adapter and select Properties.
4. Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Delete the values entered for IP address, Subnet mask, Default gateway, Preferred DNS server, and Alternate DNS server.
6. Select Obtain an IP address automatically and Obtain DNS server address automatically.
7. Click OK.
1. Open System Preferences, and select Network.
2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.
3. Select Advanced.
4. Select the TCP/IP tab.
5. Set Configure IPv4 to Automatically.
6. Select the DNS field and highlight any DNS servers you see there. If they can be removed you should click the minus symbol below.
7. Click OK.
8. Click Apply.
1. Open Settings 
2. Select WiFi, and select the blue icon next to your current connection.
3. Make sure Configure IP is set to Automatically.
1. From the top of the screen, swipe down to display settings.
2. Select WiFi.
3. Select your current network.
4. Select Advanced.
5. Make sure that IP settings is set to DHCP.
Privacy Hero supports Surfshark through WireGuard and OpenVPN using the Custom VPN provider option.
WireGuard is recommended for most users. It requires a Surfshark WireGuard key pair and a downloaded server configuration file. OpenVPN uses a downloaded .ovpn file and Surfshark’s separate Manual Setup credentials, not your usual Surfshark login email and password.
Privacy Hero is cloud-managed. You can change these settings from any computer, smartphone, or tablet with an internet connection; you do not need to be on the Privacy Hero WiFi to configure the VPN.
WireGuard uses a key pair for authentication. A separate Surfshark username and password is not needed for the WireGuard configuration.
Important: Your WireGuard private key is sensitive. Do not publish or send it in a support ticket. Surfshark notes that you may not be able to view the generated keys again after leaving that screen.
Do not download the WireGuard configuration before setting up the key pair. Surfshark warns that a file downloaded too early can be missing the required key information. For more detail, see Surfshark’s manual WireGuard router instructions.
OpenVPN is an alternative to WireGuard. It requires a Surfshark Manual Setup username and password and a downloaded OpenVPN configuration (.ovpn) file.
Important: These are not your regular Surfshark website email and password. Keep the service credentials private.
Download a new .ovpn file whenever you want to switch to a different Surfshark server location. See Surfshark’s manual server selection instructions.
Privacy Hero showing Connected confirms the router connection status. Test a device on the Privacy Hero network to confirm it is using Surfshark.
You can change Privacy Hero settings while using another WiFi network or cellular data, but the device performing this VPN IP test must be connected to Privacy Hero. Avoid running a separate VPN app on the same testing device, as that creates a double-VPN connection.
When Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation region instead of the Surfshark VPN server region. See Privacy Hero Streaming Relocation.
If Privacy Hero displays Failed, remains on Connecting, or reports a timeout, try these steps:
The VPN Kill Switch may intentionally block normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.
If other Privacy Hero devices display the expected Surfshark VPN IP, review the affected device for VPN apps, iCloud Private Relay, Private DNS, proxy settings, antivirus filtering, or other security software. See Device Settings That Can Interfere With Your Router VPN.
If you are not already a CyberGhost user Sign Up Now.
1. Log in to your account on the CyberGhost website.
2. Select VPN.
3. Click Configure New Device.
4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.
5. Press View configuration.
6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.
Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.
Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.
1. Navigate to the VPN tab.
2. Navigate to the VPN Fusion tab.
3. Click Add profile.
4. In the Connection Name field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in USA so I have entered in CyberGhost USA.
5. In the VPN Type dropdown select OpenVPN.
6. Click Import .ovpn file and select the openvpn.ovpn file from the folder you downloaded earlier. Then click Upload.
7. In the Username and Password fields enter in the CyberGhost assigned username and password that you obtained earlier.
8. After uploading the openvpn.ovpn file you will get a message that says “Complete, Lack of Client Key!, Lack of Client Certificate, Lack of Certificate Authority”. For CyberGhost you need to enter in these details manually. Click Import the CA file or edit the .ovpn file manually and then click the edit icon next to Content modification of Keys and Certificate.
9. In the Certificate Authority field paste in the entire content of the ca.crt file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
10. In the Client Certificate field paste in the entire content of the client.crt file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
11. In the Client Key field paste in the entire content of the client.key file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
Then click OK.
8. Click Apply and Enable at the bottom of the page.
If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network click into the profile and disable Apply to all devices. Then click Devices and select the devices that you want to connect to VPN.
9. At the top of the page set the Service State toggle to ON to activate the VPN connection.
In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to CyberGhost.
ASUS VPN Fusion lets supported AsusWRT routers run VPN client profiles and decide which connected devices use each VPN connection. You can send the entire network through one VPN, use separate VPN profiles for selected devices, or leave certain devices on the regular ISP connection.
This guide covers how to use ASUS VPN Fusion to assign devices to specific VPN connections, manage multiple VPN profiles simultaneously, and choose which devices use a VPN or connect directly through your ISP. These features work with supported VPN providers and protocols, including WireGuard and OpenVPN.
Use this option when you want the selected VPN profile to be your router’s default connection.
Important: A device being connected to ASUS WiFi does not guarantee that it is assigned to the desired VPN. Check the assigned profile and the actual public IP.
On supported models, VPN Fusion can keep several VPN connections active and route different devices through different providers at the same time. For example:
You may be able to run one WireGuard profile and multiple OpenVPN profiles concurrently, but connection limits and supported combinations vary by ASUS router model and firmware. Adding many saved OpenVPN profiles is not the same as having all of them connected at once.
ASUS reference: How VPN Fusion handles multiple tunnels and devices.
Rather than selecting devices one at a time, supported ASUS routers offer Guest Network Pro or Network > VPN Network features that can associate a WiFi SSID with VPN routing. See ASUS Guest WiFi With or Without VPN: Setup Guide.
On routers with only the traditional Guest Network feature, available VPN-by-SSID behavior may differ; do not assume the standard guest SSID bypasses a network-wide VPN default.
Upgrade your ASUS router
Looking for a newer ASUS router? Browse WiFi 7 models available from FlashRouters and compare features to find the right fit for your home or office. VPN Fusion and other features vary by router model and firmware.
Privacy Hero supports IPVanish VPN through WireGuard (recommended) and OpenVPN. Both are configured in Privacy Hero using the Custom VPN provider option. You will need an active IPVanish VPN subscription and the configuration file for the protocol and server location you select.
Choose your method: WireGuard uses a generated .conf file and generally provides better performance. OpenVPN uses a downloaded .ovpn file plus your IPVanish VPN username and password.
Privacy Hero is cloud-managed. You can sign in and adjust VPN settings from a computer, phone, or tablet connected to any internet connection. You do not need to be on the Privacy Hero WiFi network to configure the router.
Use the WireGuard configuration generator in your IPVanish account to create a server file for your router. A generated WireGuard file contains the connection keys and server details, so keep it private.
Important: Do not publicly share your WireGuard configuration file. To switch server locations later, generate and upload a new configuration.
WireGuard authentication is contained in the generated configuration file; there is no separate OpenVPN username/password step in this method.
OpenVPN is a good alternative if WireGuard is unavailable or fails to connect on your network. It requires an IPVanish .ovpn configuration file and VPN login credentials.
If the linked server directory has changed, check the latest manual OpenVPN configuration downloads offered by IPVanish before selecting a file.
Tip: If OpenVPN UDP times out or cannot connect, try an available IPVanish OpenVPN TCP configuration or another server location.
After Privacy Hero displays Connected, verify that a device on the router is actually using IPVanish.
Note: Privacy Hero settings can be managed remotely, but the device used for this IP test must be on the Privacy Hero network.
If Streaming Relocation is enabled for a supported streaming service, that service may use the configured Streaming Relocation location instead of the IPVanish server location. See Privacy Hero Streaming Relocation.
If Privacy Hero remains on Connecting, displays Failed, or reports a timeout, check the following:
The VPN Kill Switch can intentionally block internet access when the VPN disconnects. Review Privacy Hero VPN Kill Switch Setup.
If only one device shows an unexpected IP address, look for another VPN app, iCloud Private Relay, Private DNS, browser proxy/DNS settings, or security software on that device. See Device Settings That Can Interfere With Your Router VPN.
On supported ASUS routers, you can create a separate WiFi network (SSID) that routes connected devices through a VPN profile, while another network uses the regular ISP connection. This is useful for streaming TVs, guests, work devices, and family members who need different VPN behavior.
The available controls depend on your ASUS model and firmware. Newer routers may call the feature Guest Network Pro or simply Network; older routers may only have Guest Network, which does not offer the same VPN-by-SSID options.
Preferred route for supported ASUS models: create a VPN Network SSID so all devices joining that SSID use the chosen VPN without individual device assignments.
ASUS official walkthrough: Guest Network Pro / VPN Network Setup.
ASUS also documents this path: Assign a VPN to Guest Network Pro.
Use a guest/secondary network routed through the regular ISP internet connection for devices that should not use the VPN.
Your router may use older firmware or lack this feature. Traditional Guest Network creates a separate WiFi SSID, but the VPN routing option may not exist. Use VPN Fusion device assignments as an alternative rather than assuming the guest network automatically bypasses or uses the VPN.
Check whether Apply to all devices is enabled in VPN Fusion. If it is, verify that the guest profile actually overrides the default route on your firmware. You may need an explicit per-network or per-device ISP rule.
Temporarily disable device-level VPN apps, iCloud Private Relay / Limit IP Address Tracking, browser proxy, or Private DNS settings, then reconnect. See Device Settings That Interfere With Router VPN.
Check the guest network’s intranet access / network isolation settings. Changing isolation affects LAN access, not necessarily VPN selection. Keep guests isolated unless LAN access is actually needed.
Upgrade your ASUS router
Looking for a newer ASUS router? Browse WiFi 7 models available from FlashRouters and compare features to find the right fit for your home or office. VPN Fusion and other features vary by router model and firmware.
If you are not already a CyberGhost user Sign Up Now.
1. Log in to your account on the CyberGhost website.
2. Select VPN.
3. Click Configure New Device.
4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.
5. Press View configuration.
6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.
Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.
Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.
1. Navigate to the VPN tab.
2. Navigate to the VPN Client tab.
3. Click Choose file and select the .ovpn file from the folder you downloaded earlier. Then click Upload.
4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.
5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in USA so I have entered in CyberGhost USA.
6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.
If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.
7. Enter your CyberGhost OpenVPN username and password that you obtained earlier. Do not enter your account login.
8. Click the Edit button in the Keys and Certificates area.
9. In the Certificate Authority field paste in the entire content of the ca.crt file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
10. In the Client Certificate field paste in the entire content of the client.crt file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
11. In the Client Key field paste in the entire content of the client.key file.
—– BEGIN xxx —– / —– END xxx —– block (including those two lines).
12. Click Save at the bottom of that window.
13. Click Apply at the bottom of the page.
14. At the top of the page set the Service State toggle to ON to activate the VPN connection.
Aircove
R6300 V2, R6400 V2, R6700 V3, R7000, R7000P
RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U
EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM
A slowly blinking power light means that the FlashRouter was somehow put into Rescue/Restore/Recovery Mode. This usually happens if the reset button was held down for too long.
This may also happen if you have incorrectly tried to update the firmware on your FlashRouter. The first thing to try is a simple reboot of the router to see if it exits restore mode.
If a reboot does not clear up the issue then try to reset and reconfigure your FlashRouter.
Privacy Hero supports Private Internet Access (PIA) with WireGuard (recommended) and OpenVPN. You need an active PIA subscription and your PIA VPN username and password.
Important difference: PIA WireGuard has a built-in provider integration in Privacy Hero. Choose Private Internet Access from the VPN provider list—not Custom WireGuard. No WireGuard configuration file or key generation is needed.
By default, Privacy Hero can automatically select an optimal available PIA server based on your location and server conditions. Alternatively, use Advanced Options to enter a specific PIA server hostname from the regional list below.
Privacy Hero is cloud-managed. You can configure your router from any device with an internet connection, whether or not you are on the Privacy Hero WiFi network.
Unlike most other providers, PIA WireGuard does not use Custom VPN file uploads in Privacy Hero. The built-in PIA integration connects using your PIA account credentials and handles the WireGuard configuration for you.
Privacy Hero offers two ways to select the PIA WireGuard server:
us-newyorkcity.privacy.network or uk-london.privacy.network.
Use these hostnames in PIA > Advanced Options when you prefer a specific location. Expand a region below and copy the complete hostname, including .privacy.network. This list is retained from the existing FlashRouters guide.
Server availability can change. Some hostnames, particularly those ending in -pf or marked for streaming, are specialized locations and may not be available for every connection. If a hostname no longer works, use automatic selection or check PIA’s current location list for available locations. PIA’s location list names regions; it does not necessarily provide matching hostnames.
bahamas.privacy.networkca-ontario.privacy.networkca-toronto.privacy.networkca-vancouver.privacy.networkca-montreal.privacy.networkgreenland.privacy.networkgt-guatemala-pf.privacy.networkmexico.privacy.networkpanama.privacy.networksanjose.privacy.networkus-alabama-pf.privacy.networkus-alaska-pf.privacy.networkus-arkansas-pf.privacy.networkus-atlanta.privacy.networkus-california.privacy.networkus-chicago.privacy.networkus-connecticut-pf.privacy.networkus-denver.privacy.networkus-florida.privacy.networkus-houston.privacy.networkus-idaho-pf.privacy.networkus-indiana-pf.privacy.networkus-iowa-pf.privacy.networkus-kansas-pf.privacy.networkus-kentucky-pf.privacy.networkus-lasvegas.privacy.networkus-louisiana-pf.privacy.networkus-maine-pf.privacy.networkus-massachusetts-pf.privacy.networkus-michigan-pf.privacy.networkus-minnesota-pf.privacy.networkus-mississippi-pf.privacy.networkus-missouri-pf.privacy.networkus-montana-pf.privacy.networkus-nebraska-pf.privacy.networkus-new-hampshire-pf.privacy.networkus-new-mexico-pf.privacy.networkus-newyorkcity.privacy.networkus-north-carolina-pf.privacy.networkus-north-dakota-pf.privacy.networkus-ohio-pf.privacy.networkus-oklahoma-pf.privacy.networkus-oregon-pf.privacy.networkus-pennsylvania-pf.privacy.networkus-rhode-island-pf.privacy.networkus-seattle.privacy.networkus-siliconvalley.privacy.networkus-south-carolina-pf.privacy.networkus-south-dakota-pf.privacy.networkus-texas.privacy.networkus-tennessee-pf.privacy.networkus-vermont-pf.privacy.networkus-virginia-pf.privacy.networkus-washingtondc.privacy.networkus-west-virginia-pf.privacy.networkus-wisconsin-pf.privacy.networkus-wyoming-pf.privacy.networkus3.privacy.networkus-baltimore.privacy.networkus-honolulu.privacy.networkus-newjersey.privacy.networkus-saltlakecity.privacy.networkus-streaming-2.privacy.networkus-streaming.privacy.networkus-wilmington.privacy.networkar.privacy.networkbo-bolivia-pf.privacy.networkbogota.privacy.networkbr.privacy.networkec-ecuador-pf.privacy.networkpe-peru-pf.privacy.networksantiago.privacy.networkuy-uruguay-pf.privacy.networkvenezuela.privacy.networkal.privacy.networkad.privacy.networkaustria.privacy.networkbrussels.privacy.networkba.privacy.networksofia.privacy.networkzagreb.privacy.networkczech.privacy.networkde-berlin.privacy.networkde-frankfurt.privacy.networkdenmark.privacy.networkdenmark-2.privacy.networkspain.privacy.networkes-valencia.privacy.networkee.privacy.networkfi.privacy.networkfi-2.privacy.networkfrance.privacy.networkgr.privacy.networkhungary.privacy.networkitaly.privacy.networkitaly-2.privacy.networkis.privacy.networkireland.privacy.networkman.privacy.networklv.privacy.networkliechtenstein.privacy.networklt.privacy.networklu.privacy.networkmalta.privacy.networkmd.privacy.networkmonaco.privacy.networkmontenegro.privacy.networknl-amsterdam.privacy.networkmk.privacy.networkno.privacy.networkpoland.privacy.networkpt.privacy.networkro.privacy.networksweden.privacy.networksweden-2.privacy.networkrs.privacy.networksk.privacy.networkslovenia.privacy.networkswiss.privacy.networktr.privacy.networkuk-london.privacy.networkuk-manchester.privacy.networkuk-southampton.privacy.networkuk-2.privacy.networkua.privacy.networkae.privacy.networkbangladesh.privacy.networkcambodia.privacy.networkchina.privacy.networkcyprus.privacy.networkgeorgia.privacy.networkhk.privacy.networkin.privacy.networkisrael.privacy.networkjakarta.privacy.networkjapan.privacy.networkjapan-2.privacy.networkkazakhstan.privacy.networkkr-south-korea-pf.privacy.networkkualalumpur.privacy.networkmacau.privacy.networkmongolia.privacy.networknp-nepal-pf.privacy.networkphilippines.privacy.networkqatar.privacy.networksaudiarabia.privacy.networksg.privacy.networksrilanka.privacy.networktaiwan.privacy.networkvietnam.privacy.networkyerevan.privacy.networkau-adelaide-pf.privacy.networkau-australia-so.privacy.networkau-brisbane-pf.privacy.networkaus-melbourne.privacy.networkaus-perth.privacy.networkau-sydney.privacy.networknz.privacy.networkdz.privacy.networkegypt.privacy.networkmorocco.privacy.networknigeria.privacy.networkza.privacy.networkOpenVPN is the alternative when you need a manually uploaded connection or if the built-in PIA WireGuard method does not work on your network. OpenVPN uses Custom in Privacy Hero, unlike the built-in PIA WireGuard setup.
PIA also provides pre-made OpenVPN configuration bundles; see PIA’s OpenVPN file instructions.
Note: If OpenVPN UDP cannot connect, try a TCP profile from PIA or another server. When switching protocols, make sure you upload a matching PIA configuration file.
Privacy Hero VPN settings can be changed remotely, but the device used to verify the VPN IP must be connected to the Privacy Hero network.
If Streaming Relocation is enabled for a supported service, that service may use the Streaming Relocation location instead of your PIA VPN server location. See Privacy Hero Streaming Relocation.
If Privacy Hero reports Failed, stays on Connecting, or connected devices lose internet access, try these checks:
The Privacy Hero VPN Kill Switch may intentionally block internet access if the VPN goes down. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.
If other devices show the expected VPN address, review device VPN apps, iCloud Private Relay, Private DNS, and security settings.
Sales FAQsPlug and Play VPN Support
Yes you can!
To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.
To have your router VPN preconfigured:
Privacy Hero 2 Only:
While our team isn’t able to pre-configure the Privacy Hero 2 VPN Router before shipping it out since you’ll have to make a Privacy Hero user account and register your router, we can assist you with the VPN set up process once you receive the router and create your Privacy Hero user account via 1-on-1 remote session, email, or live chat on our site.
You can also use our step-by-step Privacy Hero VPN Router Setup Guide to complete the process.
Dedicated IP Addresses from NordVPN, SurfShark, & TorGuard are supported on almost all of our FlashRouter options.
Check out our Dedicated IP Addresses Blog Post for more details!
Yes!
You will be able to connect the FlashRouter of your choosing to your current mesh router via ethernet port as shown below:
ISP Modem/Router —- FlashRouter (VPN) —- Main Mesh Router (VPN from FlashRouter)
This setup will allow you to keep your mesh network with added VPN protection, as well as add the FlashRouter wireless network for your devices.
You can disable the wifi on the FlashRouter also if you only wanted to use the mesh network for wifi.
At FlashRouters, we offer expert router flashing and VPN configuration services through our Flash My Router plans. Whether your router needs custom firmware flashing or just a VPN configuration, we ensure it’s set up for maximum security, privacy, and streaming performance with your chosen VPN provider.
The appointment will take place via remote software. During the appointment, our team will also answer any questions you may have about using the VPN on the router. Flashing is done out of the East Coast of the United States – we will do our best to accommodate your time zone difference if you are located in another part of the United States or another country.
👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans
✅ Flashing vs. Configuration: Some routers require custom firmware (flashing) to enable VPN, while others can be configured without flashing.
✅ Fully Optimized: Our team ensures your router is ready to securely connect to your VPN, block ISP tracking, and enhance your streaming experience.
✅ Remote Assistance Available: Get expert help setting up your VPN connection remotely if needed.
At FlashRouters, we handle VPN setup differently based on your router brand and model. Some routers require flashing custom firmware (like DD-WRT or AsusWRT-Merlin), while others can be configured without flashing.
These routers require firmware flashing (DD-WRT or AsusWRT-Merlin) to enable VPN compatibility.
These routers have built-in VPN support and only require proper setup.
📌 Other brands are not supported at this time. If you have a different router, we recommend checking out our pre-flashed router options.
We work with a wide range of VPN providers, including:
(If your provider isn’t listed, reach out – we may still be able to support it!)
👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans
🔹 Need help selecting the right option? Contact our support team! We’re happy to assist.
You can easily combine the free 1 year of NordVPN included with your FlashRouter purchase once you receive the NordVPN Activation Code Email from FlashRouters.com. The email is typically received within 24 hours of order completion and will contain a link as well as an activation code.
This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.
Privacy Hero 2 Only:
You can easily combine the free 1 year of NordVPN included with the Privacy Hero 2 VPN Router during the router activation process.
After activating the router, you’ll receive a NordVPN activation code within your privacy hero account dashboard. This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.
New
Recertified (RM)
Open Box
US Customers (Single Router Solution):
Almost all Internet Service Providers(ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port.
US Customers (Dual Router Solution):
Yes, FlashRouters are compatible with your ISP in what is called a Dual Router Set Up.
For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.
This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service.
For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable.
International Customers (Single Router Solution):
Almost all Internet Service Providers (ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port.
International Customers (Dual Router Solution):
ISPs should all be compatible. Some providers require VLAN tagging/VID settings when wiring directly from modem to FlashRouter.
For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.
This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service.
For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable.
Open Source firmware like DD-WRT or Assu Merlin has many features equivalent to what stock firmware has, in addition to adding new features to a router. However, some features are lost from the stock firmware when a router is flashed.
These are typically features that are put into the stock firmware by the manufacturers themselves. Things like the Linksys App and the NetGear Genie are examples of what would not be available or compatible on the router after flashing.
Most routers also have a WPS button. By default, the WPS button’s functionality is disabled when a router is flashed as it can be vulnerable and a security risk. It can be re-enabled by following this guide but we do not recommend it.
A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.
Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.
Plug and Play VPN Support
Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.
To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.
To have your router VPN pre-configured:
Please note: If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.
Yes! A large number of our customers use their FlashRouters to “work from home” no matter where your travels take you. Check out our Working Remotely Blog Post for more details.
Location: VPN Services offer many server locations to encrypt your traffic through. They are located in several countries worldwide for creating a private VPN tunnel for your online activities. A business VPN connects to specific central servers for data or directly to your office, creating a direct tunnel for accessing sensitive work documents and information.
Logging: Most VPN services offer log-free connections for total anonymity and security when connected (it is important to check out their terms of service and privacy policy for full details). A business VPN is monitored and maintained by employers such as corporations, hospitals or universities.
Protection: VPN services secure your family’s personal data while using computers, SmartTVs and various Internet of Things devices. Business VPNs protect the data of the company while you are tunneling into work.
There are in fact several trusted VPN providers that have services specially tailored for business use. NordVPN Teams and VyprVPN for Business offer a full suite of solutions like user management tools, dedicated IPs, personal product managers, global server access, business pricing, and more.
These solutions allow you to quickly deploy a safe and secure corporate network without building and maintaining your own servers. If you are a small business looking to quickly secure remote workers as they shift to work from home, and you do not have an in-house IT expert, then you should consider NordVPN Teams or VyprVPN for Business.
Even better, when choosing a business VPN provider like NordVPN or VyprVPN, employees can use routers with direct NordVPN and VyprVPN integration already included through the FR Privacy App. Meaning that a full network kill switch, routing by device, automatic connections, and more are all included as features with your business VPN connection.
Many of our customers have found that they can connect to both their corporate and personal VPN, however due to the variables beyond our control, we cannot guarantee this for every unique situation.
Using two VPNs at once can lead to unpredictable results. Bouncing your network traffic to multiple servers before finally arriving at it’s intended destination can sometimes introduce speed and connection issues.
Please consider that some employers and agencies are more vigilant regarding third party VPN use than others. There are tools readily available that detect the use of VPN services.
While these tools cannot decrypt and view your network traffic, they can tell your employer that you are potentially using a VPN, which can be against company policy.
If your corporate and personal VPN do not work together, then you can always set the computer using your work VPN to bypass the FlashRouter’s VPN tunnel by accessing the router admin panel for your device.
This way, your computer would only use the work VPN. Keep in mind however, your location would appear as your actual location to your work.
Every FlashRouter also comes with a 30 Day Satisfaction Guarantee.
If in the event you determine the FlashRouter is not working out for you, you can return the device within the first 30 Days. A $25 restocking fee does apply.
Of course! If you have an OpenVPN server running on a local machine or hosted on a cloud provider like Amazon Web Services (AWS), FlashRouters can create a custom router client configuration to connect the entire router and all connected devices to your OpenVPN server. Instead of employees connecting device-by-device, a router-based VPN connection allows for always-on secure VPN tunneling.
Our service team is here to work with you to test and ensure compatibility before purchasing. Interested in a router based custom client VPN solution for your remote workers? Please do not hesitate to contact us.
And, if you’re looking for a specific router, take a look at some of our most popular options!
To reset your password, you’ll want to click the “Account” icon in the upper right hand corner on our main website (Flashrouters.com). Once clicked, a menu will open where you can enter your login information, or select the “Forgot Password” button to trigger a reset email.
If you’re still having issues accessing your FlashRouters.com customer account after attempting a password reset, please reach out to us at support@flashrouters.com for further assistance.
We accept Apple Pay, Google Pay, and all major cred/debit card providers on our payment method options page during checkout.
If you’d like to complete a purchase using PayPal as a payment method, please contact our team at support@flashrouters.com to request an invoice.
We strive to process and ship all orders within one business day. If you wish to make changes or cancellations, please contact us within 24 hours of placing your order at support@flashrouters.com with your order number and the changes you’d like to make.
While we will do our best to accommodate your request, please note that we cannot guarantee changes or cancellations.
Please note that if you need to update the shipping address, the order will require reapproval through our fraud prevention system with the new address.
Some customers have found that trying the methods below have helped solve any checkout errors they may have encountered:
⚡️Clearing cache
⚡️Refreshing web page
⚡️Switching web browsers
⚡️Using an incognito/private window
⚡️Confirming all billing information is accurate
⚡️Disable VPN if one is enabled
⚡️Disable Ad & Script Blockers if enabled
⚡️If you’re using a mobile device, switching to a computer or laptop would be ideal.
Shipping FAQsFor domestic shipping, we offer United State Postal Service (USPS), and a FedEx Expedited 2-3 Day delivery option.
For International shipments, we offer USPS and FedEx.
We ship all packages from our New Jersey warehouse.
Domestic Customers:
International Customers:
We aim to ship your purchase within 1-2 business days from the original order date.
There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind our support team will be available to assist if you have any setup issues once you receive your router.
Domestic customers can choose Free standard shipping. Customers pay shipping costs including customs, duties, processing fees, and taxes (if applicable) for all other options.
We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as Aramex, MyUS, or Shipito.
Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely for you via our Flash My Router plan. A full list of compatible routers are listed there.
We will not be able to ship on the dates below. Your package will be shipped the following business day.
2025 Holiday Shipping Deadlines
In order to ensure timely delivery of your packages for the holiday season, please refer to the following shipping deadline dates for the following types of mail.
PLEASE NOTE: All deadlines are at 1PM EST of the designated.
US
International
International dates are for estimated delivery dates. However, customs can cause issues and may take longer.
Regardless of your carrier or country, we recommend that you place your holiday orders as soon as possible to ensure timely delivery.
There may be additional customs fees incurred based on the local importation laws of your country. You (the recipient) are responsible for all customs fees charged by your country’s customs agency.
Customs charges are NOT factored into the FlashRouters shipping cost.
All customs fees will be a separate charge and must be paid for by the recipient of the package.
We do our best to inform you of possible customs fees to the best of our ability, however we will not accept returns because of refusal to pay these fees.
If we receive a return due to failure to pay customs fees, you will be refunded but ONLY for the price of the FlashRouter. Original Shipping charges will NOT be refunded.
We do our best to make FlashRouters’ shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees.
We will charge sales tax in any state where we are required to do so. Currently that is within New Jersey, due to the fact that this is the physical location of our business and New York but that is subject to change as law dictates.
Any taxes or customs fees that are incurred to your country’s current policies are out of our hands. We do our best to make the router and the shipping quick and affordable.
If you are not already a CyberGhost user Sign Up Now.
1. Log in to your account on the CyberGhost website.
2. Select My Devices.
3. Select Other and then Configure New Device.
4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.
5. Press View configuration.
6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.
Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You only need the ca.crt, client.crt, and client.key files. All CyberGhost servers have different keys and certificates.
Navigate to Services > VPN
Start OpenVPN Client
If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.
Server IP/Name
Copy and paste the server you selected in your account. Be sure there are no extra spaces or characters.
Port
443
Tunnel Device
TUN
Tunnel Protocol
UDP
Encryption cipher
AES-256-CBC
Hash Algorithm
SHA256
User Pass Authentication
Enable
Username
Enter the Username you obtained in your CyberGhost account.
Password
Enter the Password you obtained in your CyberGhost account.
Advanced Options
Enable
TLS Cipher
None
LZO Compression
Adaptive
NAT
Enable
Firewall Protection
Enable
Additional Config
tun-mtu 1500
fragment 1300
mssfix 1300
Policy Based Routing
This field can be used for split VPN and Dual Gateway routing.
CA Cert
—–BEGIN CERTIFICATE—–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==
—–END CERTIFICATE—–
Public Client Cert
Copy and paste all contents of the client.crt file starting and ending with:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–
Private Client Key
Copy and paste all contents of the client.key file starting and ending with:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–
CLICK APPLY SETTINGS
Leave all settings not mentioned above as their default setting.
Navigate to Status > OpenVPN
In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to CyberGhost.
Navigate to Administration > Backup
AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500
RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300
WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM
Warranty and Returns FAQsAt FlashRouters, we are confident that every router sold will function as advertised. We open, inspect, upgrade, configure, and then test all FlashRouters before they get shipped out. That is why we guarantee you will receive a working unit and offer our own 1-Year Hardware Warranty included with all New and Refurbished routers purchased from the FlashRouters website.
If you would like to extend the warranty coverage period to 2 years, the option is available during the FlashRouters checkout process.
Since we are so certain you will be happy with your upgraded and super secure network, all routers purchased from FlashRouters.com also come with a 30-day satisfaction guarantee.
Please read the warranty and return section in detail before placing an order or requesting an RMA. Our goal is to make the return process as smooth and transparent as possible for all customers. If the router you purchased does not work out for your needs we still want you to be satisfied with your purchasing experience.
Automated Return Merchant Authorization (RMA) requests are available from within your customer account panel. If you are eligible for a return then your RMA request will be approved. If your RMA request is not valid then it will be denied and you must e-mail FlashRouters Support for any additional information or actions. RMAs are valid for 7 days from the day they are issued.
The following are the available options when submitting an RMA request. Continue reading for more information on all available RMA options and conditions.
Please note we can only provide prepaid labels for approved Hardware Warranty returns within the USA. Prepaid labels are not available for international customers. All return shipping for 30 Day Satisfaction refunds is paid for by the customer.
In the rare case you receive a faulty router, you can open a ticket to contact FlashRouter Support for an RMA or request an RMA in your customer account panel and we will work to rectify the situation immediately. If it is determined that the power supply you received was faulty, and not the router itself, our team will immediately ship you out a tested power supply at no additional cost.
Rest assured that we individually test and inspect every FlashRouter with great detail before shipment. BUT… if router gremlins (yes they do exist) snuck into your router during the shipping process and it no longer powers on, our team will supply you with a prepaid shipping label to return the unit back to our offices. As soon as we receive verified tracking on your return shipment we will ship out another thoroughly tested unit to you at no additional cost.
You must contact us within 7 days from when you received your FlashRouter to be eligible for a Hardware Guarantee prepaid shipping label from FlashRouters.
If you are not satisfied with the performance of your router after trying it out for up to 30 days, you can open a ticket to contact FlashRouter Support for an RMA or request an RMA in your customer account panel. Once the RMA is approved, you will then have the option to ship the unit back to FlashRouters.
Once we receive the return, our team inspects and refunds accordingly based on the original purchase price of your FlashRouter. Please note there is a $25 restocking fee and refunds do not include any initial shipping costs associated with your order. All restocking fees are returned as Store Credit. This means if you make another purchase at FlashRouters then your fee is refunded.
The item must also be fully functional and have no signs of cosmetic damage for you to receive the maximum refund. If you do not include the original boxing, or any router accessories you may also be charged an additional fee as indicated.
Ethernet Cable: $5
Power Source: $10
Antennas: $5 per antenna
Router Stand: $10
Box: $10
Cosmetic Damage: Up to $25
What is covered under the 30-Day Satisfaction Guarantee?
If the VPN speeds or WiFi network speeds are not what you had hoped, if the setup is too complicated, or you just decided on another solution; these are all covered under the 30-Day Satisfaction Guarantee.
We will not accept any returns of working routers after 30 days from the date you received your router. After 30 days, router returns/replacements will only be processed under the Hardware Warranty.
Can I get the restocking fee waived?
If you place a new order for a different FlashRouter unit before returning your initial purchase, then we will waive the restocking fee. Otherwise the $25 restocking fee will be applied to your customer account as a store credit. You can then use this $25 store credit on any future FlashRouter purchase.
Rewards Points refunds
If you return your FlashRouter under the 30 day satisfaction guarantee then you will lose any reward points received for your initial purchase.
A 1-year Hardware Warranty is included with the purchase of all New and Refurbished FlashRouters. If your router suffers hardware failure within 365 days from the date you received the unit then we will replace your router with another fully tested unit. You must pay for return shipping of the faulty unit back to our offices located in New Jersey, USA and our team will ship out your replacement at no additional cost.
You must contact the FlashRouter support team for an RMA number or request an RMA from your customer account panel before returning a router for warranty replacement. If you do not receive approval for a return then you will not be eligible for a replacement unit.
There are 2 options for receiving a Hardware Warranty replacement unit:
Option #1: Process another order for immediate shipping and as soon as we receive the returned device back in our offices we will issue you a refund for the initial purchase.
Option #2: Ship your faulty router back to our office, and as soon as we receive the unit our returns department will have a replacement unit shipped out to you at no extra cost.
How long do I have before my RMA expires?
RMA’s are good for 7 days from the date they are issued.
What if I upgraded to a 2 year Hardware Warranty at checkout?
All refund, replacement, RMA details, and options covered by the 1-year Warranty apply in the exact same manner for 2 year warranties over each respective warranty coverage period.
If for any reason the router you purchased is no longer in stock or discontinued then you have the option to replace your router with one of equal value or receive a refund. Hardware warranties are only eligible for refunds if we are unable to provide a replacement unit for you.
What should I do if my router is out of warranty coverage?
If your FlashRouter is out of the warranty coverage period, we are first and foremost apologetic for the passing of your router. Be sure to contact our sales team though and you can receive a special coupon as a return customer for a shiny new wireless networking centerpiece.
What is not covered with a FlashRouter Warranty?
Items that have been clearly damaged either by the customer or during the return process are not eligible for a full refund. This includes routers that have visible dents, scratches, or moving parts inside the router.
Can I upgrade to a 2 year warranty after my FlashRouter purchase?
2 year warranty upgrades are only available at the time of your FlashRouter purchase. Upgrades are not available once a FlashRouter order has been shipped.
Can I get a Warranty on my router if I purchased a “Flash My Router” plan from FlashRouters?
Routers that have been “flashed” and configured by our support specialists for anyone who has purchased a Flash My Router Plan are not eligible for warranty coverage from FlashRouters. Only routers purchased through the FlashRouters.com website are eligible for warranty replacements or refunds.
FlashRouters is proud to offer a free repair and upgrade service for anyone with an active Silver or Gold Service Plan subscription. Any and all shipment costs associated with FlashRouter repairs or upgrade requests are the burden of the customer and will not be paid for by FlashRouters. However, the repair and upgrade service itself is FREE.
If you do choose to ship your router back to our office for repair, then you should include a prepaid shipping label in your package back to your home or office, so our team can send the router back to you whether we are able to repair the unit or not. Router accessories like power supplies, ethernet cable, or antennas do not need to be included when shipping back a unit for repair.
If our team is not able to resurrect your router from a power failure, faulty firmware upgrade, or any other reason then we can return the faulty unit back to you using the return shipping label included with your return package. Alternatively, we can destroy the unit and refund the return shipping costs if that is your preference.
What is an Open Box Router?
Open Box routers are fully functional units that have cosmetic flaws and are sold at heavy discounts. These units come with the same Support Plan options as New or RM units, which means you get the same support service with extremely discounted hardware.
Open Box routers are covered under the FlashRouter 30-Day Satisfaction Guarantee BUT come with no Hardware Warranty. We take every measure possible to ensure complete functionality and our team fully load tests these devices before shipment, but you should be very aware that you buy these discounted “open box” devices at your own risk without any Hardware Warranty.
What is the Open Box Router return policy?
Open Box Routers can only be returned within 30 days from the date you received your router. Returns will not be accepted on open box routers after 30-Day Satisfaction Guarantee window has expired. Please note that Open Box Router return shipping costs are not covered by FlashRouters and initial shipping costs are not included in any refunds.
All Accessories come with manufacturer warranties as listed on the respective product pages.
FlashRouters will accept returns for refund or replacement of accessories only within 30 days from the date you received your order. After 30 days you must contact the manufacturer for any warranty replacements.
Accessories must be returned with all original packaging and with no cosmetic damage to receive a full refund. A missing box or damage to an item will result in a restocking fee per our discretion.
The “Flash My Router” product offered by FlashRouters is a virtual service provided by the FlashRouters support team. This product includes a remote support session where our support team will flash your router and then complete your internet, WiFi, and VPN setup, and in certain cases support additional router features.
Once your remote support session is completed there are absolutely no refunds on “Flash My Router” purchases. In the case we are unable to successfully flash your router we will offer a full refund for your “Flash My Router” purchase. “Flash My Router” purchases are fully refundable if you decide you would no longer like to use the service after your purchase is completed.
All FlashRouter router purchases include a recurring FlashRouters Service Plan subscription. There are 3 levels of support to choose from as either a quarterly or yearly recurring billing plan.
If you choose to return your FlashRouter under the 30-Day Satisfaction Guarantee, then you are eligible for a full refund on any Service Plan purchased with your FlashRouter.
You may cancel your recurring billing at any time and you will not be charged again. Please note you will not be refunded for unused time from the initial billing/service period of your support plan subscription.
If you choose to cancel your 3 month FlashRouter support plan then you will retain support until the end of the 3 month period. If you choose to cancel your 1 year FlashRouter support plan then you will retain support until the end of the 1 year period. You will not lose time from your existing service plan if you cancel when a plan is active.
There is a 7-day grace period after Service Plan renewals have been charged, where you may request an immediate cancellation and full refund.
How do I Upgrade my Service Plan?
You can upgrade a Service Plan at any time during a billing cycle. You must e-mail or live chat our support team and request an upgrade. Our team will then issue you store credit for any unused time on your existing Service Plan, which will then be immediately applied to your new upgraded Service Plan purchase. Your recurring billing will then continue at the new Service Plan level. Your 3 months or 1 year of upgrade service will start again from the date of the upgrade purchase.
How do I switch from a Quarterly to a Yearly Service Plan?
If you would like to switch to a Yearly plan from a Quarterly plan of the same service level, then you must e-mail or live chat our support team and request an upgrade. Our team will then issue you store credit for any unused time on your existing Quarterly Service Plan, which will then be immediately applied to your new Yearly Service Plan purchase. Your recurring billing will then continue at the Yearly Service Plan level. Your 1 year of service will start again from the date of the upgrade purchase.
How do I Downgrade my Service Plan?
If you are subscribed a Service Plan, but would like to switch to a lower level Service Plan then you can request that our support team cancel your recurring billing at any time. As soon your existing Service Plan is expired you can make a new purchase for the new Service Plan of your choice.
How do I switch from a Yearly to a Quarterly Service Plan?
If you would like to change the billing cycle from yearly to quarterly, you may cancel your existing subscription plan and then once your year of service has expired, you may purchase a Quarterly Service Plan instead.
If you just purchased a FlashRouter, there is a 7-day grace period from when you receive your unit if you would like an immediate change from Yearly to a Quarterly Service Plan.
You may request a Service Plan subscription cancellation by e-mailing support@flashrouters.com or from within your customer account panel at any time. You will be notified of a successful cancellation and your payment method will not be billed again.
Please note there are no refunds when cancelling your subscription. Cancellation means you will not be billed again for your Service Plan, there are no partial refunds for cancelled Service Plans.
Privacy Hero supports ExpressVPN using OpenVPN. To connect, you need your ExpressVPN Manual Configuration username and password and an OpenVPN (.ovpn) configuration file for your preferred server location.
Important: In Privacy Hero, choose Custom as the VPN provider. Upload the ExpressVPN .ovpn file and enter your separate Manual Configuration credentials, not your regular ExpressVPN website login.
Privacy Hero is cloud-managed, so you can complete setup from any computer, smartphone, or tablet with an internet connection. You do not need to be connected to Privacy Hero WiFi while changing the settings.
ExpressVPN provides separate credentials for manual OpenVPN connections. These are different from your normal ExpressVPN website email and password.
Important: Do not use your regular ExpressVPN account password, and do not share your manual configuration credentials publicly.
Each available ExpressVPN location has its own OpenVPN configuration file. The file determines the server location used by Privacy Hero.
Only locations offered on your ExpressVPN Manual Configuration page can be used for this setup. To change locations later, download the corresponding .ovpn file and upload it to Privacy Hero.
ExpressVPN uses Privacy Hero’s Custom VPN configuration rather than a dedicated ExpressVPN provider option.
proto udp. If the directive is missing, add proto udp at the beginning of the configuration. Do not add a conflicting second protocol directive.
After Privacy Hero reports Connected, check that devices on the Privacy Hero network are actually using the VPN.
Important: You can manage Privacy Hero’s VPN settings from another network or cellular data. However, to verify the router’s VPN IP, the testing device must be connected to the Privacy Hero network. Running another VPN app on the device can produce double-VPN results.
If Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation region instead of the location defined in the ExpressVPN configuration file. See Privacy Hero Streaming Relocation.
If Privacy Hero shows Failed, stays on Connecting, or displays a timeout error, try these checks:
proto udp without conflicting protocol directives.The Privacy Hero VPN Kill Switch may intentionally block normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.
If other devices show the correct VPN IP, check the affected device’s VPN apps, iCloud Private Relay, Private DNS, antivirus filtering, browser proxy/DNS settings, or other security software. See Device Settings That Can Interfere With Your Router VPN.
Privacy Hero supports Proton VPN through WireGuard and OpenVPN using the Custom VPN provider option.
WireGuard is recommended for most users. It uses a downloadable .conf configuration file. OpenVPN uses a downloadable .ovpn file and a separate Proton VPN OpenVPN username and password (not your regular Proton Account login).
Privacy Hero is cloud-managed. You can configure the VPN from a computer, smartphone, or tablet connected to any internet network; you do not need to be on the Privacy Hero WiFi to change settings.
WireGuard uses a configuration file generated by Proton VPN. You do not need an OpenVPN username and password for this method.
Important: A WireGuard configuration contains a private key. Keep the downloaded file private; do not paste its contents into public posts or unprotected support messages. For detailed Proton account instructions, see Proton VPN: Download WireGuard Configuration Files.
OpenVPN is an alternative to WireGuard. You need a Proton VPN OpenVPN-specific username and password and a server .ovpn configuration file.
For help locating these credentials, see Proton VPN: How to Sign In / OpenVPN Credentials.
For additional details about the file download options, see Proton VPN: Download OpenVPN Configuration Files.
After Privacy Hero reports Connected, confirm that a device on the router network is using your Proton VPN connection.
Important: You can manage Privacy Hero from another WiFi network or cellular data. However, the device performing the VPN IP test must be connected to the Privacy Hero network.
If Privacy Hero Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation location rather than the country selected in your Proton VPN configuration. See Privacy Hero Streaming Relocation.
If Privacy Hero displays Failed, remains on Connecting, or reports a timeout, work through these checks:
The VPN Kill Switch may be intentionally blocking normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.
Check the affected device for a second VPN app, iCloud Private Relay, Private DNS, browser proxy settings, or filtering software. See Device Settings That Can Interfere With Your Router VPN.
If you are seeing ‘dd-wrt’ in your available wireless networks instead of your regular FlashRouter24 and FlashRouter50 wireless network names (SSID) this means the router has been reset to default DD-WRT firmware settings.
Follow our instructions for Resetting and Reconfiguring your FlashRouter to get setup again.
Do not confuse your SSID being replaced by ‘dd-wrt’ with ‘dd-wrt vap’ appearing alongside your regular wireless network names.
If you are seeing ‘dd-wrt vap’ it likely means you did not rename your network when attempting to setup a guest network.
If you need to extend your wireless and wired connection capabilities, you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to your main router via WiFi and then creates a completely separate network segment for you. This new “repeater” network then transmits your internet signal via FlashRouter LAN ports for wired internet access while also creating a new Wireless Extender network that will expand your wireless network range throughout your home or office just like a mesh network.
To connect your FlashRouter wirelessly to your existing wireless network you will need the Wireless Network Name (SSID) and Wireless Password of the existing wireless network that you will repeat. Verify and note this information.
We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.
Navigate to Security > Firewall
Navigate to Wireless > Basic Settings
Select Add in the Virtual Interface area.
In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater.
FlashRouters with a Broadcom chipset will have Repeater as an option in the dropdown but FlashRouters with an Atheroes chipset will not. Select Client or Client (Routed) if Repeater is not listed for your FlashRouter.
Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will repeat.
In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.
CLICK SAVE
Navigate to Wireless > Wireless Security
In the top right hand corner of the DD-WRT you should see the WAN IP change from 0.0.0.0 to an actual IP Address. Once this changes navigate to any website to test your Internet connection.
Navigate to the Administration > Backup page.
If you need to extend your connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Repeater Bridge. In Wireless Repeater Bridge mode the FlashRouter connects to your main router on the same subnet via WiFi, and then transmits your internet signal via the FlashRouter for internet access anywhere in your home or office.
In order to setup your FlashRouter as a Wireless Repeater Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.
We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.
Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.
Navigate to Security > Firewall
Navigate to Services > Services
Navigate to Wireless > Basic Settings
Select Add in the Virtual Interface area.
In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater Bridge.
Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.
In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.
CLICK SAVE
Navigate to Wireless > Wireless Security
Navigate to Setup > Basic Setup
Navigate to Setup > Advanced Routing
Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.
Navigate to Administration > Backup
SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.
SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.
SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.
If you are not already a SmartDNSProxy user Sign Up Now.
Click on Sign Up and fill in the requested information.
Access the e-mail you entered and Verify your new account.
Your account will now be verified.
Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.
Navigate to Setup > Basic Setup
Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.
ExpressVPN offers a SmartDNS service known as MediaStreamer for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.
SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.
SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.
If you are not already a ExpressVPN user Sign Up Now.
Visit ExpressVPN website login page and successfully login.
Navigate to the DNS Settings tab on top right of the ExpressVPN Dashboard.
Click on Register my IP address.
Navigate to the ExpressVPN Dashboard.
Click on Set Up on More Devices.
Scroll down and click on MediaStreamer and note the DNS servers that appear on the right side of the page.
Navigate to Setup > Basic Setup
Once the FlashRouter has fully rebooted, you can now access your desired regional content on any device that connects to the FlashRouter’s network.
If you need to extend your wired connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Client Bridge. In Wireless Client Bridge mode the FlashRouter connects to your main router via WiFi, and then transmits your internet signal via the FlashRouter LAN ports for wired internet access anywhere in your home or office.
In order to setup your FlashRouter as a Wireless Client Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.
We recommend using a 2.4GHz network to repeat as this network will have more range.
Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.
Navigate to Security > Firewall
Navigate to Services > Services
Navigate to Wireless > Basic Settings
Navigate to Wireless > Wireless Security
Navigate to Setup > Basic Setup
Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.
Your FlashRouter is now providing wired connection access to your main router network. Wireless connections to the FlashRouter are disabled in this setup.
Navigate to Administration > Backup