UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

For certain providers in the FlashRouters Privacy App you will see two options for each server: UDP and TCP. Learn more about the difference between UDP and TCP. Feel free to try either option and see what works best for you. If your VPN provider does not include both options then it is using UDP [...]

The FlashRouters Privacy App features a Global Kill Switch checkbox. When checked, your FlashRouter's Internet connection will be disconnect if the VPN connection is dropped. This will ensure that no Internet data passes through the FlashRouter that is not encrypted by VPN. If this setting is unchecked your Internet connection will resume in the event [...]

An Authentication error message appears when the VPN account login information is incorrect. Review the VPN provider's Setup guide for the correct VPN username and password to enter.

A Server is down message may appear in the FlashRouters Privacy App when trying to connect to VPN. This may happen if: The connection did not complete. Try pressing Connect once again. Your country is blocking OpenVPN connections. Try changing UDP or TCP protocol if applicable. The server is actually down. Try selecting a different [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

We recommend using the FlashRouters Privacy App with Google Chrome or Mozilla Firefox. Alternate browsers such as Internet Explorer could cause the FlashRouters Privacy App to not fully load. Use a fresh Incognito or Private browsing window to make changes. Make sure you are pressing Apply at the bottom of the page after making any [...]

Follow these steps if your device is not appearing in the device list on the Options page. Connect your device to the FlashRouter's network if the device is not appearing in the device list. Click the Update button above the Device List when connecting new devices to the FlashRouter. Closing the browser entirely and opening [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

Depending on the device you may notice '?'s appearing as the device name. If the device does not have an internal name assigned to it this '?' mark will appear. Use the MAC address/Hdwr address to identify the device. Typically the MAC address is written physically on the device. Click the '?' and then rename [...]

With the VPN connected the VPN off and on box are grayed out therefore you must disconnect from VPN to edit those fields. Navigate to the Connect page and click Disconnect. Return to Options and make the changes to the VPN off and on fields as desired. Click Apply. Navigate to the Connect page and click [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]

UPDATE: The FlashRouters DD-WRT Privacy App is being officially discontinued for sale as of Nov 2023. While it will continue to exist in its legacy form, no new server updates or software repairs will be made. Devices will still be able to connect to VPN via manual setup methods. If you would like to upgrade [...]