• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

FlashRouters Support Portal

Prioritizing Privacy

  • SETUP GUIDES
    • Privacy Hero Router Setup Guide
    • ASUS-WRT Router Setup Guide
    • AsusWRT-Merlin Router Setup Guide
    • DD-WRT Router Setup Guide
    • ExpressVPN Router Setup Guide
    • GL.iNet Router Setup Guide
    • Roqos Core Router Setup Guide
  • TROUBLESHOOTING
    • Router Access
    • WiFi Connectivity
    • Internet Connection Issues
    • General VPN Issues
    • DD-WRT Firmware
    • TeamViewer Remote Support
  • FAQs
    • Router FAQs
    • VPN FAQs
    • Warranty and Returns FAQs
    • Sales FAQs
    • Shipping FAQs
    • Service Plan FAQs
  • Show Search
Hide Search

Search Results for: settings

TP-Link Change Wireless Channel

TeamFlashRouters · Apr 16, 2024 ·

Follow this guide to change the Wireless channel on your TP-Link FlashRouter.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.

TP-Link URL Access

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

4. Click Wireless.

TP-Link Wireless tab

5. Change the Channel setting to the number that you want to use. Click Save.

TP-Link Change Wireless Channel

6. Connect your devices to the wireless network again as they may have been disconnected when making this change.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

TP-Link Merge or Separate 2.4GHz and 5GHz Wi-Fi

TeamFlashRouters · Apr 17, 2024 ·

Your TP-Link router broadcasts a 2.4GHz and a 5GHz Wi-Fi network. These can be separated to allow you to assign your devices to the network that best suits them or merged into a single network so your devices automatically select the best band to use. Follow this guide to separate or merge your Wi-Fi bands.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.

TP-Link URL Access

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

4. Click Wireless.

TP-Link Wireless tab

5. Check the Smart Connect checkbox to merge the two Wi-Fi bands. Uncheck the Smart Connect checkbox to separate the two Wi-Fi bands. If you have the two Wi-Fi bands separated make sure the Network Name (SSID) fields have different names for 2.4GHz and 5GHz bands. Click Save.

TP-Link Merge Wifi
TP-Link Separate Wifi

6. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Bypass certain devices from VPN

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

If you have certain devices in your network that you do NOT want connecting to VPN you can follow these steps to bypass these devices from the Privacy Hero’s VPN connection.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Devices symbol.

Privacy Hero Devices

4. Click the name of the Device you want to bypass from VPN.

Privacy Hero Select Device

5. Set the VPN toggle to Off. You can also do the same for Adblocking and Device Protection as needed.

Privacy Hero VPN off by device

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for ExpressVPN Merlin Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

ExpressVPN Download .ovpn file

Merlin Router Setup for ExpressVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Merlin VPN Client Tab

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

Merlin Choose File Upload

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

Merlin Automatic Start at boot time

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in New York so I have entered in ExpressVPN New York.

Merlin ExpressVPN Description

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

Merlin VPN Username and Password

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Merlin Service State

Verify a successful ExpressVPN connection

  1. You should now see a CONNECTED message.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ExpressVPN.

How to change the ExpressVPN server

  1. Copy the new ExpressVPN server address from the below server list.
  2. Paste the server into the Server Address field.
  3. Click Apply at the bottom of the page.

ExpressVPN Server Addresses

Americas

usa-atlanta-ca-version-2.expressnetw.com
usa-boston-ca-version-2.expressnetw.com
usa-chicago-ca-version-2.expressnetw.com
usa-dallas-ca-version-2.expressnetw.com
usa-dallas-2-ca-version-2.expressnetw.com
usa-denver-ca-version-2.expressnetw.com
usa-kansascity-ca-version-2.expressnetw.com
usa-losangeles-ca-version-2.expressnetw.com
usa-losangeles-1-ca-version-2.expressnetw.com
usa-losangeles-2-ca-version-2.expressnetw.com
usa-losangeles-3-ca-version-2.expressnetw.com
usa-los-angeles-4-ca-version-2.expressnetw.com
usa-miami-ca-version-2.expressnetw.com
usa-miami-2-ca-version-2.expressnetw.com
usa-minneapolis-ca-version-2.expressnetw.com
usa-newjersey-1-ca-version-2.expressnetw.com
usa-newjersey-3-ca-version-2.expressnetw.com
usa-newyork-ca-version-2.expressnetw.com
us-new-york-2-ca-version-2.expressnetw.com
usa-phoenix-ca-version-2.expressnetw.com
usa-saltlakecity-ca-version-2.expressnetw.com
usa-sanfrancisco-ca-version-2.expressnetw.com
usa-sanjose-ca-version-2.expressnetw.com
usa-seattle-ca-version-2.expressnetw.com
usa-tampa-1-ca-version-2.expressnetw.com
usa-virginia-ca-version-2.expressnetw.com
usa-washingtondc-ca-version-2.expressnetw.com
usa-washingtondc-2-ca-version-2.expressnetw.com
canada-montreal-ca-version-2.expressnetw.com
canada-toronto-ca-version-2.expressnetw.com
canada-toronto-2-ca-version-2.expressnetw.com
canada-vancouver-ca-version-2.expressnetw.com
mexico-ca-version-2.expressnetw.com
argentina-ca-version-2.expressnetw.com
brazil-ca-version-2.expressnetw.com
brazil-2-ca-version-2.expressnetw.com
chile-ca-version-2.expressnetw.com
colombia-ca-version-2.expressnetw.com
costarica-ca-version-2.expressnetw.com
ecuador-ca-version-2.expressnetw.com
guatemala-ca-version-2.expressnetw.com
panama-ca-version-2.expressnetw.com
peru-ca-version-2.expressnetw.com
uruguay-ca-version-2.expressnetw.com
venezuela-ca-version-2.expressnetw.com

Europe

uk-berkshire-ca-version-2.expressnetw.com
uk-berkshire-2-ca-version-2.expressnetw.com
uk-docklands-ca-version-2.expressnetw.com
uk-east-london-ca-version-2.expressnetw.com
uk-kent-ca-version-2.expressnetw.com
uk-london-ca-version-2.expressnetw.com
france-paris-1-ca-version-2.expressnetw.com
france-paris-2-ca-version-2.expressnetw.com
france-strasbourg-ca-version-2.expressnetw.com
germany-darmstadt-ca-version-2.expressnetw.com
germany-frankfurt-1-ca-version-2.expressnetw.com
germany-frankfurt-2-ca-version-2.expressnetw.com
germany-nuremberg-ca-version-2.expressnetw.com
italy-cosenza-ca-version-2.expressnetw.com
italy-milan-ca-version-2.expressnetw.com
netherlands-amsterdam-ca-version-2.expressnetw.com
netherlands-rotterdam-ca-version-2.expressnetw.com
netherlands-thehague-ca-version-2.expressnetw.com
spain-barcelona-ca-version-2.expressnetw.com
spain-ca-version-2.expressnetw.com
sweden-ca-version-2.expressnetw.com
sweden-2-ca-version-2.expressnetw.com
switzerland-ca-version-2.expressnetw.com
switzerland-2-ca-version-2.expressnetw.com
albania-ca-version-2.expressnetw.com
andorra-ca-version-2.expressnetw.com
armenia-ca-version-2.expressnetw.com
austria-ca-version-2.expressnetw.com
azerbaijan-ca-version-2.expressnetw.com
belarus-ca-version-2.expressnetw.com
belgium-ca-version-2.expressnetw.com
bosniaandherzegovina-ca-version-2.expressnetw.com
bulgaria-ca-version-2.expressnetw.com
croatia-ca-version-2.expressnetw.com
cyprus-ca-version-2.expressnetw.com
czechrepublic-ca-version-2.expressnetw.com
denmark-ca-version-2.expressnetw.com
estonia-ca-version-2.expressnetw.com
finland-ca-version-2.expressnetw.com
georgia-ca-version-2.expressnetw.com
greece-ca-version-2.expressnetw.com
hungary-ca-version-2.expressnetw.com
iceland-ca-version-2.expressnetw.com
ireland-ca-version-2.expressnetw.com
isleofman-ca-version-2.expressnetw.com
jersey-ca-version-2.expressnetw.com
latvia-ca-version-2.expressnetw.com
liechtenstein-ca-version-2.expressnetw.com
lithuania-ca-version-2.expressnetw.com
luxembourg-ca-version-2.expressnetw.com
macedonia-ca-version-2.expressnetw.com
malta-ca-version-2.expressnetw.com
moldova-ca-version-2.expressnetw.com
monaco-ca-version-2.expressnetw.com
montenegro-ca-version-2.expressnetw.com
norway-ca-version-2.expressnetw.com
poland-ca-version-2.expressnetw.com
portugal-ca-version-2.expressnetw.com
romania-ca-version-2.expressnetw.com
serbia-ca-version-2.expressnetw.com
slovakia-ca-version-2.expressnetw.com
slovenia-ca-version-2.expressnetw.com
ukraine-ca-version-2.expressnetw.com

Asia Pacific

australia-brisbane-ca-version-2.expressnetw.com
australia-melbourne-ca-version-2.expressnetw.com
australia-perth-ca-version-2.expressnetw.com
australia-sydney-ca-version-2.expressnetw.com
australia-sydney-2-ca-version-2.expressnetw.com
australia-sydney-3-ca-version-2.expressnetw.com
hongkong-2-ca-version-2.expressnetw.com
hongkong4-ca-version-2.expressnetw.com
hongkong-1-ca-version-2.expressnetw.com
japan-tokyo-1-ca-version-2.expressnetw.com
japan-tokyo-2-ca-version-2.expressnetw.com
india-chennai-ca-version-2.expressnetw.com
india-mumbai-1-ca-version-2.expressnetw.com
singapore-cbd-ca-version-2.expressnetw.com
singapore-jurong-ca-version-2.expressnetw.com
southkorea-ca-version-2.expressnetw.com
southkorea2-ca-version-2.expressnetw.com
bangladesh-ca-version-2.expressnetw.com
bhutan-ca-version-2.expressnetw.com
brunei-ca-version-2.expressnetw.com
cambodia-ca-version-2.expressnetw.com
indonesia-ca-version-2.expressnetw.com
kazakhstan-ca-version-2.expressnetw.com
kyrgyzstan-ca-version-2.expressnetw.com
laos-ca-version-2.expressnetw.com
macau-ca-version-2.expressnetw.com
malaysia-ca-version-2.expressnetw.com
mongolia-ca-version-2.expressnetw.com
myanmar-ca-version-2.expressnetw.com
nepal-ca-version-2.expressnetw.com
newzealand-ca-version-2.expressnetw.com
pakistan-ca-version-2.expressnetw.com
ph-via-sing-ca-version-2.expressnetw.com
srilanka-ca-version-2.expressnetw.com
taiwan-3-ca-version-2.expressnetw.com
thailand-ca-version-2.expressnetw.com
vietnam-ca-version-2.expressnetw.com

Middle East and Africa

algeria-ca-version-2.expressnetw.com
israel-ca-version-2.expressnetw.com
kenya-ca-version-2.expressnetw.com
southafrica-ca-version-2.expressnetw.com

Merlin ExpressVPN change server location

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why are devices disconnecting from Wireless?

Dave · Apr 29, 2019 ·

If you find that wireless devices are routinely disconnecting from the FlashRouter’s network we recommend that you do the following:

  1. On the Wireless > Wireless Security page make sure you are using WPA2 Personal / AES as your security settings.
  2. On the Wireless > Basic Settings adjust the Wireless Channel. Select a wireless channel with less interference. The best channel will depend on your wireless environment.

How do I connect a Wireless Extender to my FlashRouter network?

Dave · Apr 29, 2019 ·

The settings of your FlashRouter do not need to change to connect an extender to the FlashRouter’s network. Simply access the settings of the extender device and enter the FlashRouter’s wireless network name and the correct wireless password.

The extender will then connect via wireless to the FlashRouter and add wireless range to your network.

To use a DD-WRT router as an extender follow our Advanced Wireless Setup Guides.

It is also easy to setup a Mesh system like Orbi or Velop and send your entire Mesh network through the FlashRouter VPN Network, for a VPN connected Mesh Network.

Simply connect from an open LAN port on your FlashRouter to the WAN port on your Mesh base station and then use your Mesh smart apps to complete the setup from there.

SmartDNSProxy SmartDNS Setup

TeamFlashRouters · Jun 13, 2019 ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

SmartDNSProxy SmartDNS Account Sign Up For DD-WRT FlashRouter

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

Roqos VPN Connected, but my device IP is unchanged

TeamFlashRouters · Mar 8, 2022 ·

If your VPN Out page in your Roqos settings is reporting that you are Connected to your VPN provider but your IP Address and location have not changed when you visit What is my IP address? follow the below checklist.

Double check that your device is connected to the Roqos network

Since the Roqos UI is being accessed securely via the cloud you can change the settings while your device is not connected to the Roqos network. This would result in your IP Address not updating when you connect to VPN.

Make sure that you are connected to your Roqos WiFi network or from an ethernet port on the back of the Roqos directly to your device and not another network.

Assign Devices To Connect To VPN in the Roqos

By default there are no devices assigned to the VPN tunnel. To assign devices to the Roqos’ VPN connection.

1. Login to your Roqos UI.

2. Select the VPN tab on the left hand menu and select VPN Out.

Roqos VPN Out

3. Click Included Devices. From this page you can choose if all devices should connect to VPN or only certain devices.

Roqos VPN Included Devices

4. From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to VPN or if you only want specific devices to connect to VPN while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Turn off VPN device applications

Connecting to VPN via a device application or browser extension at the same time while connecting via your Roqos is not recommended. Doubling up on VPN connections can cause issues with speeds and stability.

When you are connected to the Roqos VPN network at home you should leave all VPN applications and extensions disconnected and unopened.

Wireless Repeater – WiFi as WAN on Roqos

Dave · Dec 16, 2021 ·

WiFi as WAN is a feature of the Roqos software which allows you to use an existing WiFi network as the Internet source for the Roqos router instead of an ethernet cable connection. This is a great solution for travelling users who do not have access to the modem/router in their hotel or AirBnB.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > Internet Settings.

Roqos Basic Settings - Internet Settings

2. Click WiFi as WAN.

Roqos Internet Settings - WiFi as WAN

3. Scroll down and select the existing WiFi network you wish to use for WAN/Internet from the Nearby Wireless Networks list.

4. Enter the correct password for the existing WiFi network and click Connect.

5. Toggle the Enable slide and click Save.

Roqos WiFi as WAN - Enable and Save

Be patient as the connection is made. It usually takes 30 seconds to a minute to connect. Then test that your Internet is working while connected to the Roqos network.

Privacy Hero Change Wi-Fi Name and Password

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wireless Channel

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Parental Controls on Roqos

Dave · Dec 16, 2021 ·

The Roqos Core includes a suite of user access settings which can be used as Parental Controls.
You can create individual user profiles and assign specific devices. Using these profiles you can restrict access, block certain content, or even monitor internet usage if you choose to do so.

Create User Profiles

  1. Using the navigation pane on the left of the screen, select USERS.
  2. Select the ADD USER button at the top of the menu.
  3. Create a name to identify the user. You may also add a photo or picture to associate with this user however this is optional.
  4. Select the SAVE button at the bottom of the menu.

Assign Devices

  1. Once you have created a user, you must assign one or more devices to the user.
  2. Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
  3. You are now in the USER/GROUP PROFILE menu.
  1. Select DEVICES.
  2. Select ADD DEVICE.
  1. The ADD DEVICES menu lists all devices which are currently or previously connected to the Roqos. You cannot assign a device to a user unless it has been connected to the Roqos. 
  2. Use the check box to select one or more devices and then select the SAVE button to assign the device to the user.

A device can only be assigned to one user. Access restrictions you place on a user such as scheduled internet access or content restriction will apply to all devices assigned to that user regardless of who in your home is actually using the device at that time.

Turn Off Internet Access

  1. Using the navigation pane on the left of the screen, select USERS. Choose a user from the list
  2. You are now in the USER/GROUP PROFILE menu
  3. Use the PAUSE button next to the user’s name to halt all internet access to the devices assigned to this user. Conversely, you can restore internet access by pushing the PLAY button here as well.

Schedule Internet Access

  1. Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
  2. You are now in the USER/GROUP PROFILE menu.
  3. Select SCHEDULE PAUSES. You can create multiple schedules for each user to pause their internet access on a daily recurring basis for every day of the week.

Enable Content Filters

  1. Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
  2. You are now in the USER/GROUP PROFILE menu.
  3. Select FILTER. Use existing category and content filters provided by Roqos and customize with your own blocked and allowed site lists.
  4. Select SAVE.

Monitor Internet Usage

  1. Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
  2. You are now in the USER/GROUP PROFILE menu.
  3. Select USAGE HISTORY. Access usage data for all devices assigned to this user. This includes websites visited and activity times.

Please note that in order to collect device information, you must enable this functionality on your Roqos. It is disabled by default.

  1. Using the navigation pane on the left of the screen, select ADVANCED SETTINGS.
  2. Select MISCELLANEOUS.
  3. Activate the COLLECT USER INTERNET USAGE and COLLECT DEVICE DATA USAGE options.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Privacy Hero Disable Wi-Fi

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to disable your Privacy Hero Wi-Fi so only ethernet connections are active. This is not a required step just a preference.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Set the toggle switches to the off position for the Wi-Fi bands you want to disable.

Privacy Hero Disable Wifi

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Getflix SmartDNS Setup

TeamFlashRouters · Apr 4, 2019 ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

New customer Signup for GetFlix SmartDNS Service

Login to Getflix’s website login page.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

Roqos Core Internet Setup and Activation

TeamFlashRouters · Mar 15, 2022 ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

Roqos Login URL

2. Select Create Account.

Roqos Create Account

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

Roqos Enter Email

4. Enter the name and phone number you want associated with your Roqos. Click Next.

Roqos Enter Name and Number

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

Roqos Enter Address

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Roqos email activation

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

Roqos Account Created

2. Select the Roqos model Teal RC10-P. Click Next.

Roqos Model

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

Roqos Wiring

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

Roqos Power On

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Roqos Activation Code

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

Roqos Device Name

2. Select the Time Zone of your actual location from the dropdown. Click Next.

Roqos Time Zone

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

Roqos Set WiFi Name and Password

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

Roqos Setup Done

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

DNS Setup for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Enter custom DNS servers in your Asus Merlin firmware to avoid using your ISP DNS, which will steal and collect your browsing data.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under Advanced Settings select LAN.

2. Click the DHCP Server tab.

3. In the DNS Server 1 and DNS Server 2 fields enter the DNS server that you wish to use.

Merlin DNS Setup

4. Click Apply and then reboot the router and reconnect to the network.

VPN Killswitch for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Once you have OpenVPN connected on your Merlin FlashRouter you can enable the VPN Killswitch so that no internet traffic passes through your router that is not encrypted by the VPN tunnel.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. Set Killswitch – Block routed clients if tunnel goes down to Yes.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

4. Click Apply.

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the Streaming symbol.

Privacy Hero Streaming

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

Privacy Hero select Region

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

StrongVPN WireGuard Setup

TeamFlashRouters · Jan 8, 2021 ·

DD-WRT Router Setup for StrongVPN WireGuard

StrongVPN Wireguard DD-WRT setup is now officially supported by FlashRouters. Follow the steps below to gather all the required information to complete your Wireguard router setup.

Navigate to Security > Firewall

Set SPI Firewall to Disable.

Wireless Client Bridge Setup on FlashRouter DD-WRT - Disable Firewall

Click Save at the bottom of the page.

Select your actual time zone for you physical location from the dropdown and enter 1.pool.ntp.org in the Server IP/Name dropdown.

WireGuard for StrongVPN DD-WRT set Time Zone

Click Apply Settings at the bottom of the page.

Preparing for StrongVPN WireGuard Setup

Obtain your StrongVPN WireGuard Information

If you are not already a StrongVPN user Sign Up Now.

1. Log in to your account on the StrongVPN website.

WireGuard for StrongVPN account login

2. Select Router icon as the Platform

Select Router for StrongVPN WireGuard Platform

3. Select the Advanced Options dropdown and then check Exclude LAN Traffic and set any value between 52000 and 60000 in the Custom Port field.

WireGuard for StrongVPN set Custom Port

4. Select the Server Location from the dropdown that you would like to connect to.

Select the StrongVPN Wireguard server location

5. Select the Generate at the bottom of the page.

6. Click the DD-WRT installer script box to copy.

DD-WRT installer script WireGuard for StrongVPN

Enter StrongVPN WireGuard Script

Navigate to Administration > Commands

Paste the StrongVPN Script that was copied in the empty Commands Shell.

WireGuard for StrongVPN install script

Delete the very last line sleep 8 && reboot.

Click Save Custom (or Save Custom Script may appear depending on your firmware build, they are the same thing)

Copy the line below and paste into the empty Commands Shell.

WireGuard for StrongVPN script 2
sh /tmp/.rc_custom

Click Run Commands.

Wait two minutes and then power the FlashRouter off and back on. Reconnect to the FlashRouter’s network when it has booted back up.

Verify a successful StrongVPN WireGuard connection

Navigate to Setup > Tunnels

  1. You should now see that page filled in with WireGuard info.
  2. Visit StrongVPN’s IP Check to verify your new IP address and virtual location.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware

TeamFlashRouters · Mar 16, 2022 ·

By default ExpressVPN firmware bonds the 2.4GHz and 5GHz wireless networks to a single wireless network name. Your device will automatically choose which one will provide the best connection. You can separate these networks to have unique Wi-Fi names so you can control which network your devices will use.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

ExpressVPNrouter.com
192.168.132.1

3. Login with your ExpressVPN FlashRouter admin password.

ExpressVPN Router admin login

4. Select Network Settings on the left hand side of the menu.

ExpressVPN Network Settings

5. Select Wi-Fi Settings on the left hand side of the menu.

ExpressVPN WiFi Settings

6. Click the toggle for Separate 2.4GHz and 5GHz Wi-Fi.

ExpressVPN Separate 2.4GHz and 5GHz

7. Separate Wi-Fi details for the 5GHz band will now display. You can change the name and password if you so choose or leave it with the default name and password with “-5GHz” added to the name. Click Save. Click Continue.

ExpressVPN 5GHz added

VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

Privacy Hero VPN Kill Switch Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to enable Privacy Hero’s VPN Kill Switch to make sure that no traffic goes through your router unless it is connected to VPN.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Toggle the VPN Kill Switch setting to On.

Privacy Hero VPN Kill Switch

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change VPN Providers

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Each Privacy Hero router comes with a year free of Privacy Hero WireGuard VPN and can be setup for NordVPN and Surfshark users as well. Use these steps to change between the VPN providers to find the best connection for your needs.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select the VPN provider that you want to use.

Privacy Hero Change VPN Providers

Follow our guides for connecting to NordVPN or Surfshark. If you are switching to Privacy Hero VPN just select it from dropdown and toggle the VPN switch to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Setting up a Guest WiFi Network on Roqos

TeamFlashRouters · Nov 14, 2021 ·

Create a Guest WiFi network on your Roqos to segment certain devices from the main network and set custom content filters as you see fit. Note that this is only for 2.4GHz wireless.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > WiFi Settings.

Roqos Basic Settings - WiFi Settings

2. Click Guest WiFi.

Roqos WiFi Settings - Guest Wifi

3. Toggle the Enable slider and set the Network Name and Guest WiFi Password. Click Save.

Roqos WiFi Settings - Guest Wifi name and password

4. Optional: If you wish to set specific Content Filters for the Guest Network and set the Filters that you see fit.

Set a Static IP for your connected devices on Roqos

TeamFlashRouters · Dec 21, 2021 ·

By assigning specific Static IP addresses to your devices you can better manage your network and make sure they connect with the same Local IP Address each time they connect to your Roqos.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > LAN Settings.

Roqos Basic Settings - LAN settings

2. Click Static IP Assignments.

Roqos LAN settings - Static IP Assignments

3. Click Add Assignment.

Roqos LAN settings - Add Assignment

4. Toggle the device hat you want to set a Static IP for and then enter 192.168.23.x with x being any number between 2 and 254. Click Save.

Now, every time the device connects to the Roqos network it will be assigned the same Static IP address on the Local network.

VPN Router Setup Guides & FAQs | FlashRouters Help Center

Support Guides

Select your router type

Privacy hero Routers

Router Models

Privacy Hero, Privacy Hero 2

PRIVACY HERO SETUP GUIDE
Asus Merlin Router Support Guides

Router Models

ASUS
  • RT Series: RT-AC68U, RT-AC88U, RT-AC3100, RT-AC5300, RT-AC86U, RT-AX56U, RT-AX58U, RT-AX68U, RT-AX86U. RT-AX86U-PRO, RT-AX88U, RT-AX88U-PRO, RT-BE86U, RT-BE88U, RT-BE92U, RT-BE96U
  • GT Series: GT-AC2900, GT-AX6000, GT-AX11000, GT-AXE11000,GT-AXE11000-PRO,  GT-AXE16000, GT-BE98_PRO
  • ZenWiFi Pro XT12
MERLIN SETUP GUIDE

Router Models

WR3000, M1800, M3000
CUDY SETUP GUIDE
Asus WRT Router Support Guides

Router Models

GT series: GT6, GT-AXE16000, GT-AX11000 Pro, GT-AXE11000, GT-AX6000, GT-AX11000, GS-AX5400, GS-AX3000
ZenWiFi: ZenWiFi Pro XT12, ZenWiFi Pro ET12, ZenWiFi XT9, ZenWiFi AX (XT8), ZenWiFi ET8, ZenWiFi XD6, ZenWiFi XD5
RT series: RT-AXE7800, RT-AX88U Pro, RT-AX88U, RT-AX86U Pro, RT-AX86U, RT-AX86S, RT-AX68U, RT-AX82U, RT-AX58U, RT-AX3000, RT-AX59U, RT-AX92U
TUF series: TUF-AX5400, TUF-AX3000_V2, TUF-AX3000, TUF Gaming AX6000, TUF Gaming AX4200
ASUS-WRT SETUP GUIDE
TP-Link Router Support Guides

Router Models

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro
Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90
Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95
Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90
TP-LINK SETUP GUIDE
gl.iNet Router Setup Guides

Router Models

Flint 2 GL-MT6000, Flint GL-AX1800, Slate GL-AXT1800, Beryl GL-MT3000, Marble GL-B3000

GL.iNet SETUP GUIDE
Roqos Router Support Guides

Router Models

Roqos Core Router, Roqos SASE Appliance

ROQOS SETUP GUIDE
DD-wrt Router Support Guides

Router Models

NETGEAR

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

ASUS

RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

LINKSYS

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

DD-WRT SETUP GUIDE
ExpressVPN Routers

Router Models

ExpressVPN Aircove, Aircove Go

NETGEAR

R6300 V2, R6400 V2, R6700 V3, R7000, R7000P

ASUS

RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U

LINKSYS

EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

EXPRESSVPN SETUP GUIDE

Search Support Articles

Top Router Questions

  • How do I upgrade the DD-WRT firmware of my FlashRouter?
  • Roqos VPN Connected, but my device IP is unchanged
  • How do I access my Roqos device settings?
  • Why can’t I access router settings?
  • How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?
  • How do I reset and reconfigure my FlashRouter?
  • How do I change my Wireless Password?
  • My 2.4GHz network is not showing up
  • My 5.0GHz network is not showing up
  • My WiFi password is not working
  • Why can’t I connect to WiFi using the WPS button feature?
  • Access FlashRouter DD-WRT firmware settings

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT
BROWSE FAQs

GL.iNet Router Setup Guide

Quick Start Guide for GL.iNet FlashRouters

Find setup guides, FAQs and troubleshooting tips for GL.iNet FlashRouters.

VIEW SUPPORTED ROUTER MODELS

  • Slate: GL-AX1800, GL-AXT1800, GL-BE3600
  • Flint: GL-MT6000
  • Other: Beryl GL-MT3000, Velica GL-B2200, Marble GL-B3000
Flint GLinet Router Support

Internet Setup

  • How to Access Your GL.iNet FlashRouter Settings
  • Flint/Slate GL.iNet Repeater Setup
  • Flint/Slate GL.iNet Internet Setup

WiFi Setup

  • Flint/Slate GL.iNet Guest Network Setup
  • Flint/Slate GL.iNet Disable Wi-Fi
  • Flint/Slate GL.iNet Change Wi-Fi name and password

VPN Setup

  • Flint/Slate GL.iNet PureVPN WireGuard Setup
  • ProtonVPN Setup for GL.iNet Routers
  • NordVPN Setup for GL.iNet Routers
  • Flint/Slate GL.iNet ExpressVPN OpenVPN Setup

GL.iNet Features

  • Flint/Slate GL.iNet Repeater Setup
  • GL.iNet Access Router Settings and Firmware Upgrade

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT
BROWSE FAQs

Getting Started With Your FlashRouter

Getting Started With Your FlashRouter

  1. Connect FlashRouter to Internet
  2. Access FlashRouter DD-WRT firmware settings
  3. Connect FlashRouter to VPN 
VIEW ALL SETUP GUIDES
TROUBLESHOOTING
FAQS

Setting Up Your VPN Service

Select your operating system below to setup the FlashRouters Privacy App on your router, the easiest way to connect to the best VPN services.  For ExpressVPN FlashRouter users, please view the following section for setting up the ExpressVPN app.

Windows

Mac

Android

iPhone

ExpressVPN NETGEAR ROUTERS
ExpressVPN LINKSYS ROUTERS

More Ways to Get Help

Can’t find the answer you are looking for? Open a support ticket and our support team will be there to assist you.

Flint/Slate GL.iNet Change Wi-Fi name and password

TeamFlashRouters · Apr 20, 2023 ·

Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

4. Click Wireless.

GL.iNet Click Wireless

5. Click Modify under the 5GHz or 2.4GHz band.

GL.iNet Modify Wifi

The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.

6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

GL.iNet change Wifi name and password

7. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PPPoE Internet Setup

TeamFlashRouters · Mar 21, 2019 ·

Most ISPs do not require PPPoE credentials. If you are certain this is an ISP requirement in your setup, we kindly ask that you get in touch with your ISP to verify that they do in fact require PPPoE authentication and to provide you with the correct credentials to enter into your FlashRouter.

Before you enter your PPPoE credentials, you should have already setup your FlashRouter in a Single Router Setup with correct wiring. Once you enter PPPoE credentials you should then be able to connect to the internet.

If you are using a Dual Router Setup there is no need to enter PPPoE credentials if they are already entered in the existing router. You can disregard this article.

Enter your PPPoE credentials

DD-WRT Firmware

Navigate to Setup > Basic Setup

Access FlashRouters DD-WRT Admin Settings - Enter PPPOE Username and Password
  1. Set the Connection Type dropdown to PPPoE.
  2. Enter your ISP assigned PPPoE username and password.
  3. Click Apply Settings.

Power cycle your network devices

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Verify a successful Internet connection

Once the FlashRouter is booted up connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit any website and make sure the page fully loads. Once you have verified a successful Internet connection, begin connecting your network devices to the FlashRouter via wired or WiFi.

Please be aware that our support is not able to replicate PPPoE issues on our end, which makes them challenging to troubleshoot. In the event of an issue we recommend using a Dual Router Setup.

« Previous Page
Next Page »

Primary Sidebar

  • Troubleshooting
  • Router Access
  • Internet Connection Issues
  • WiFi Connectivity
  • General VPN Issues
  • TeamViewer Remote Support
  • DD-WRT Firmware
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • YouTube

Footer