Search Results for: setup for expre

Surfshark VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.

Follow the steps below to connect your Privacy Hero to Surfshark WireGuard® or OpenVPN servers.

Don’t have a Privacy Hero yet? Get your Privacy Hero Router for Surfshark here

Surfshark Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose Wireguard and go to the Router section.

8. Now go to Locations, and click on the server location you wish to use. Then, download the server file.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Surfshark OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose OpenVPN and go to the Router section.

8. Now go to Credentials and find your OpenVPN specific Username and Password.

9. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

10. Now go back to the Surfshark account page, and press Locations.

11. Click on the country name that you want to choose, and Download any of the available server files from the list. (We recommend download the UDP version of the server file).

12. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

13. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Surfshark IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Internet Setup

TeamFlashRouters · Apr 3, 2023 ·

Follow this article when you receive your new Flint or Slate GL.iNet router to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the Flint or Slate GL.iNet router.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

5. Enter openwrt as the admin password to access the GL.iNet firmware settings.

6. Verify that your Flint/Slate GL.iNet router is receiving a WAN IP Address and webpages are loading while connected to its network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Service Plan FAQs

admin · May 25, 2021 ·

Service Plan FAQs

Is the service plan a one time purchase or does it renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

What is included with a FlashRouter?

On-demand Installation of enhanced firmware and our exclusive FlashRouters VPN Privacy App.
Custom setup guide.
Power cord and an ethernet cable.
Individual VPN Account Setup/Pre-configuration (On Request)
1 year open source hardware warranty.
30 day satisfaction guarantee.
Initial basic setup assistance via e-mail. For any advanced setups/configurations, live chat or remote assistance, a service plan purchase is required.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

To have your router VPN pre-configured:

Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during check out.
Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
Enter your your VPN username and password
For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note: If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Do I have to buy a service plan?

Our routers are priced for the custom upgrades performed at our warehouse, testing expenses and keeping the FlashRouter App update to date.

Our service plan has three levels as an optional add-on with your purchase to get continued direct assistance from our team. This is especially useful to customers who are less tech savvy and want direct access to our support team to make sure their network is running exactly how they desire. Here is how these plans differ

Bronze – Basic E-mail Support
Silver – E-mail and Live Chat Support.
Gold – E-mail, Live Chat, and Remote One-on-One Sessions

Each situation and user has different needs and expertise. Our team of US-based support agents are highly trained specialists in VPN and DD-WRT router setup. From firmware updates to networking configuration/troubleshooting,solutions, the purpose of our Service Plans is to help our customers in whatever level they deem necessary.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner. However, with a purchase of a Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Can I purchase a router without a service plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

GL.iNet Access Router Settings and Firmware Upgrade

TeamFlashRouters · Apr 3, 2023 ·

Follow this guide to upgrade the firmware of your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 9483C07E70A8 then your WiFi password is Wireless#9483C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings. Newer devices may have a different admin password set as openwrt1 or glopenwrt1

3. If a new firmware upgrade is available the router settings will either display a banner when you first access the router or a header. Click Install or the Upgrade arrow depending on which appears for you.

4. Make sure the Keep Settings toggle is pushed to the right so your router does not get reset. Click the Install button to begin the firmware upgrade.

5. The firmware update should take about 2-3 minutes. You may need to reconnect your wireless devices after the network comes back up in your available networks.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Change Wi-Fi name and password

TeamFlashRouters · Apr 20, 2023 ·

Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Click Wireless.

5. Click Modify under the 5GHz or 2.4GHz band.

The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.

6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

7. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPVanish VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

IPVanish Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your IPVanish account.

6. Click WireGuard on the left menu to access the WireGuard Configuration Generator.

Then select the server location and click Generate to download the WireGuard configuration file.

7. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

IPVanish OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. Download an .ovpn file from the IPVanish server list.

6. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page.

7. Enter your IPVanish account login as the Username and Password. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the IPVanish IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Disable Wi-Fi

TeamFlashRouters · Apr 20, 2023 ·

Follow this guide to disable Wi-Fi network on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Click Wireless.

5. Click Modify under the 5GHz or 2.4GHz band.

The 5GHz and 2.4GHz bands must be disabled at separate times. Keep in mind that if you are connected to wireless when disabling one band you may need to reconnect with the other band to disable it. Also make sure you have a device that has ethernet capabilities so you can still access the settings with wireless disabled.

6. Set the Enable Wi-Fi toggle to the OFF position and click Apply.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Guest Network Setup

TeamFlashRouters · Apr 20, 2023 ·

Follow this guide to setup a Guest Network on your GL.iNet FlashRouter. Devices connected to the guest network will be on a separate subnet and will not have access to the router settings or be able to talk to devices on the main network.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Click Wireless.

5. Click 5GHz Guest Wi-Fi or 2.4GHz Guest Wi-Fi.

6. Click Modify.

7. Set the Enable Wi-Fi toggle to the ON position.

8. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

9. Connect your devices to the new guest wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Number test

admin · Oct 23, 2019 ·

Visit ExpressVPN’s website login page
Successfully log in with your account information. Select Setup on More Devices.
Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.

Privacy Hero Activation and Setup

TeamFlashRouters · Feb 8, 2023 ·

Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.

Create your Privacy Hero account

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Select Create Account.

3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.

4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.

5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.

6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.

Activate your Privacy Hero Internet and setup Wi-Fi

1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.

Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.

2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.

3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.

4. To activate your 1 Year NordVPN code:

Click on Claim NordVPN 1 Year Code Now

Go to the Account section of your router settings.

Copy the NordVPN code shown under Claim NordVPN 1 Year Code.

Go to the NordVPN activation page.

This code can be used with a new or existing NordVPN account.

5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Repeater Setup

TeamFlashRouters · May 29, 2023 ·

If you want to connect your FlashRouter to the Internet via Wi-Fi instead of an ethernet cable you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to an available network via WiFi and then creates a completely separate network segment for you.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Select the Internet tab.

5. In the Repeater area select Connect.

6. Select the available Wi-Fi network you want the FlashRouter to use for Internet from the list. You can use a 2.4GHz and/or 5GHz network to connect.

7. Enter the correct Wi-Fi password in the Password field for the network you selected. Then click Apply.

8. You are now setup with the GL.iNet FlashRouter receiving Internet via Wi-Fi. The Repeater area should now be filled in with the network information of the connection as shown below.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I save and load a backup file?

TeamFlashRouters · Jun 4, 2019 ·

Why should I save a backup file?

Save a backup file of your correctly configured DD-WRT settings to ensure you can load the working settings in a few simple clicks instead of manually configuring each setting in the event of a reset.

Save a backup file

Navigate to Administration > Backup

Click Backup and save / download the file.
Name the backup file “FlashRouter Backup”

Load a backup file

Navigate to Administration > Backup

Click Choose File and find the backup file you previously saved.
Click Restore.

How to Load a Backup File in DD-WRT FlashRouter

Privacy Hero Access Router Settings

TeamFlashRouters · Feb 8, 2023 ·

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wi-Fi Name and Password

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Click the edit box for the 5GHz network or the 2.4GHz network.

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wireless Channel

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Click the edit box for the 5GHz network or the 2.4GHz network.

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How to Access Your GL.iNet FlashRouter Settings

TeamFlashRouters · Feb 26, 2024 ·

This quick guide walk you through connecting to your GL.iNet FlashRouter (Flint, Slate, Beryl, or Marble) and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.

Step 1. Connect Your Device to the Router

You can connect by WiFi or Ethernet:

WiFi: Look for a network name like FlashRouter24 or FlashRouter50
- The WiFi password has been set to: Wireless#9483C
- ⚠️ Be sure to capitalize the “W” in
Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).

👉 Pro tip: Disconnect from any other WiFi networks during setup.

Step 2. Open the Router Login Page

Open a web browser (Chrome, Safari, Firefox, Edge).
In the address bar, type: 192.168.8.1
Press Enter.

This is the local router dashboard address (not a public website). If the page doesn’t load:

Try a different browser.
Clear your cache.
Ensure your device is connected to the FlashRouter network.

Step 3. Log In to the Router Settings

Default password: glopenwrt1 or openwrt
This is the factory default for all GL.iNet routers shipped by FlashRouters.

💡 Once you’re in, you can update your admin password in the settings for extra security.

Next Steps

Now that you’ve accessed your GL.iNet FlashRouter, you can:

Set up your VPN service
Customize your WiFi name and password
Adjust device controls and security settings

Check our support library for your specific VPN setup guide.

Privacy Hero Disable Wi-Fi

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to disable your Privacy Hero Wi-Fi so only ethernet connections are active. This is not a required step just a preference.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Set the toggle switches to the off position for the Wi-Fi bands you want to disable.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Cudy Internet Setup

TeamFlashRouters · Feb 26, 2024 ·

Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

5. Enter openwrt as the admin password to access the Cudy firmware settings.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

GL.iNet Router Setup Guide

Quick Start Guide for GL.iNet FlashRouters

Find setup guides, FAQs and troubleshooting tips for GL.iNet FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Slate: GL-AX1800, GL-AXT1800, GL-BE3600
Flint: GL-MT6000
Other: Beryl GL-MT3000, Velica GL-B2200, Marble GL-B3000

Internet Setup

WiFi Setup

VPN Setup

GL.iNet Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT

BROWSE FAQs

Cudy Access Router Settings

TeamFlashRouters · Feb 26, 2024 ·

Follow this guide to access the router settings of your Cudy FlashRouter.

1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

3. Enter openwrt1 or openwrt as the admin password to access the Cudy firmware settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Cudy Change Wi-Fi name and password

TeamFlashRouters · Feb 26, 2024 ·

Follow this guide to change the Wi-Fi name and password on your Cudy FlashRouter.

1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

3. Enter openwrt as the admin password to access the Cudy firmware settings.

3. Click General Settings.

4. Click Wireless.

5. Change the SSID and Password fields for both 2.4GHz and 5GHz bands.The SSIDs should be unique and NOT a duplicate of an existing network. Click Save & Apply.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Roqos Core Router Setup Guide

Quick Start Guide for Roqos Core Routers

Find setup guides, FAQs and troubleshooting tips for the FlashRouters Roqos Core Router.

Internet Setup

WiFi Setup

VPN Setup

Roqos Core Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT

BROWSE FAQs

CyberGhost Merlin OpenVPN Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

2. Select VPN.

3. Click Configure New Device.

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

5. Press View configuration.

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

Merlin Router Setup for CyberGhost

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file from the folder you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in USA so I have entered in CyberGhost USA.

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your CyberGhost OpenVPN username and password that you obtained earlier. Do not enter your account login.

8. Click the Edit button in the Keys and Certificates area.

Merlin Keys and Certificates Edit button

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

12. Click Save at the bottom of that window.

13. Click Apply at the bottom of the page.

14. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful CyberGhost connection

You should now see a CONNECTED message.
Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Roqos Core Internet Setup and Activation

TeamFlashRouters · Mar 15, 2022 ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

2. Select Create Account.

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

4. Enter the name and phone number you want associated with your Roqos. Click Next.

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

2. Select the Roqos model Teal RC10-P. Click Next.

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

2. Select the Time Zone of your actual location from the dropdown. Click Next.

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

TP-Link Router Setup Guide

Quick Start Guide for TP-Link FlashRouters

Find setup guides, FAQs and troubleshooting tips for TP-Link configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro

Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90

Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95

Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90

Internet Setup

WiFi Setup

VPN Setup

TP-Link Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT

BROWSE FAQs

Cudy Router Setup Guide

Quick Start Guide for Cudy FlashRouters

Find setup guides, FAQs and troubleshooting tips for Cudy configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

WR3000, M1800, M3000

Internet Setup

WiFi Setup

Cudy Change Wi-Fi name and password

VPN Setup

Cudy Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT

BROWSE FAQs

Connecting to OpenVPN on Asus Merlin Firmware

TeamFlashRouters · Sep 22, 2021 ·

To setup VPN on your Asuswrt Merlin router, you will need to first download an OpenVPN (.ovpn) file from your VPN service provider and load it onto your router.

Review your specific VPN service instructions below. Follow these instructions to locate and upload your OpenVPN file. Depending on the VPN service, there may be additional steps and configurations required to complete the setup.

Using Asuswrt Merlin’s VPN Director, your router can store up to five different VPN connections and switch between them at will.

TP-Link Access Router Settings

TeamFlashRouters · Apr 11, 2024 ·

Follow this guide to access the router settings of your TP-Link FlashRouter.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

TP-Link Internet Setup

TeamFlashRouters · Apr 11, 2024 ·

Follow this article when you receive your new TP-Link FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the TP-Link.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

5. Enter tp-link as the admin password to access the TP-Link firmware settings.

6. Verify that your TP-Link FlashRouter is reporting as Internet and WAN Connected.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the Streaming symbol.

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

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Service Plan FAQs

Is the service plan a one time purchase or does it renew?

What is included with a FlashRouter?

Does the service plan include a VPN subscription?

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Do I have to buy a service plan?

Does FlashRouters offer phone support?

Do I need a Service Plan for a firmware upgrade?

What does the warranty cover?

Can I purchase a router without a service plan and subscribe later?

Create your Privacy Hero account

Activate your Privacy Hero Internet and setup Wi-Fi

Why should I save a backup file?

Save a backup file

Load a backup file

Step 1. Connect Your Device to the Router

Step 2. Open the Router Login Page

Step 3. Log In to the Router Settings

Next Steps

Quick Start Guide for GL.iNet FlashRouters

Find setup guides, FAQs and troubleshooting tips for GL.iNet FlashRouters.

Internet Setup

WiFi Setup

VPN Setup

GL.iNet Features

Search Support Articles

Troubleshooting

More Ways to Get Help

Quick Start Guide for Roqos Core Routers

Find setup guides, FAQs and troubleshooting tips for the FlashRouters Roqos Core Router.

Internet Setup

WiFi Setup

VPN Setup

Roqos Core Features

Search Support Articles

Troubleshooting

More Ways to Get Help

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

Merlin Router Setup for CyberGhost

Verify a successful CyberGhost connection

Create your Roqos account

Activate your Roqos Internet

Setup your Roqos Network

Begin connecting your devices to the Roqos network

Quick Start Guide for TP-Link FlashRouters

Find setup guides, FAQs and troubleshooting tips for TP-Link configured FlashRouters.

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro

Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90

Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95

Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90

Internet Setup

WiFi Setup

VPN Setup

TP-Link Features

Search Support Articles

Troubleshooting

More Ways to Get Help

Quick Start Guide for Cudy FlashRouters

Find setup guides, FAQs and troubleshooting tips for Cudy configured FlashRouters.

WR3000, M1800, M3000

Internet Setup

WiFi Setup

VPN Setup

Cudy Features

Search Support Articles

Troubleshooting

More Ways to Get Help

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