FlashRouters Support Portal

Prioritizing Privacy

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PureVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for PureVPN Setup

Obtain your PureVPN login information

If you are not already a PureVPN user Sign Up Now.

Visit PureVPN’s website login page. Successfully log in with your account information.

PureVPN Login Page

Under Home note your VPN specific Username displayed. Your password will be the password you were able to successfully login with.

FlashRouters Privacy App Setup - PureVPN OpenVPN Specific Username

Connecting to PureVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your PureVPN information

In the Username and Password field enter the PureVPN Username that you obtained and the Password that you logged into your account with.

FlashRouters Privacy App Setup - Enter PureVPN OpenVPN Specific Username and Password

Select a PureVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

FlashRouters Privacy App Setup - Select PureVPN Server

Connect to PureVPN

Click the Connect button to start your PureVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful PureVPN connection

Visit PureVPN’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath PureVPN.

PureVPN Connected Status Readout

Connect to a different PureVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

Disconnect from PureVPN

To disconnect from PureVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

FR Privacy App Options Page: Update the FlashRouters Privacy App

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Update the Privacy App to make sure your FlashRouter’s VPN connection is stable and secure with all the latest FR App features. Updates are made on our end when new features and new VPN servers are added or possible bugs are fixed.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

If an update is available for the FlashRouters Privacy App you can click the Update button that appears at the bottom of the page.

Once the page reloads you can verify the latest App version by going to the Logs section at the bottom of the Connect page and checking that the “installed app version” matches the “latest app version”. Please note this image is a sample view and may not represent the latest FR App version.

Anytime you reboot a FlashRouter with the FR App installed, the App will also automatically update to the latest version.

FR Privacy App Simple Setup Page: Changing basic router settings

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

The Simple Setup tab in the FlashRouters DD-WRT Privacy App gives you an easy way to change the most common router settings without ever having to exit from the FlashRouters Privacy App.

Simple Setup

Navigate to the Status > MyPage page of the DD-WRT settings. Click the FlashRouters Prviacy App logo and select Simple Setup.

Router Local IP Address

The Router Local IP Address is the address you enter into your browser URL to access router settings. If you would like to change your Router IP then simply enter your new IP in the box and a popup will appear asking “Change router local IP address now?” If you click “Cancel” the IP will remain the same. If you click “OK” the IP will change and you will see a message “Please Wait, the page will refresh automatically. You may need to re-connect to your FlashRouter.”

At this time you will need to disconnect and reconnect to the FlashRouter network to gain access to the router at the new IP address. If you refresh the connection to your computer the FR App will load automatically. Otherwise manually enter the new IP address into your browser URL to access at the new IP address.

Username and Password

The Username and Password are used to access the Administration settings of your router as well as the FR App. If you would like to change your admin access credentials then enter your preferred username and password, then click “Apply”.

As soon as you click Apply you will be prompted to enter the new Username and Password to regain access to router settings.

Remember not to forget this login or make any typos when changing as you will need to reset the router to default DD-WRT settings and install the FR App again if this happens.

IPv6

Certain VPN providers and ISP’s may require you to Enable IPv6 in your router settings. To Enable, simply Check the box, then Click Apply. Your router will automatically Reboot and IPv6 will be Enabled.

DNS Servers

Enter any custom DNS servers from a trusted source like Google, OpenDNS, or your VPN provider. If you subscribe to SmartDNS then you may also enter those servers here then click Apply. Your router will automatically Reboot and DNS servers will be updated.

Wi-Fi 2.4Ghz / Wi-Fi 5Ghz

View and/or edit your FlashRouter 2.4Ghz and/or 5Ghz Wi-Fi network SSIDs or Passwords. Click “Apply” and your router will automatically Reboot and 2.4Ghz WiFi network info will be updated.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Why are some of my devices not connecting to the internet?

· ·

  1. Make sure you are not using any device VPN device application or proxy on devices that are connected to the FlashRouter’s network as this can cause a conflict. Make sure the FlashRouter’s VPN connection is the only active VPN connection in your network.
  2. Check that static settings are not configured on your device.
  3. Certain devices require port forwarding rules to be properly setup before full connectivity. This may apply to devices like VOIP or smart cameras. If this is the case you may need to contact the manufacturer for more specific information.
  4. Check that the FR Privacy App feature for a device specific Kill Switch is not set for the device, and if kill switch is setup, then make sure the VPN connection is active.

IPVanish on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for IPVanish Setup

Verify your IPVanish login information

If you are not already an IPVanish user Sign Up Now.

1. Visit IPVanish’s website login page.

2. Verify your account information by successfully logging in. You will enter this login in the FlashRouters Privacy App.

IPVanish Login Screen

Connecting to IPVanish in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your IPVanish information

In the Username and Password field enter the IPVanish login that you verified before.

IPVanish FlashRouter Privacy App - Enter Username and Password

Select an IPVanish server

Click the Server location dropdown and type in or scroll to your preferred server location.

IPVanish FlashRouter Privacy App - Sort and Select Server Closest to Actual Location

To list countries by their closest server to your location click Server Sort and select By Country – Closest to you. Then select your preferred country and you will automatically be connected to the server closest to your location.

IPVanish FlashRouter Privacy App - Sort and Select Server Closest to Actual Location

To list countries by the least loaded server click Server Sort and select By Country – Least Loaded. Then select your preferred country and you will automatically be connected to the least loaded server.

IPVanish FlashRouter Privacy App - Sort and Select Server Least Loaded

Connect to IPVanish

Click the Connect button to start your IPVanish connection. Please be patient as the router connects your entire network through VPN.

Verify a successful IPVanish connection

Visit IPVanish’s IP Check to verify your new IP address and virtual location.
You should see Connected at the top of the page underneath IPVanish.

IPVanish FlashRouters Privacy App - Connected Status Readout

Connect to a different IPVanish server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from IPVanish

To disconnect from IPVanish click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Surfshark on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for Surfshark Setup

Obtain your Surfshark OpenVPN information

If you are not already a Surfshark user Sign Up Now.

1. Visit Surfshark’s website login page, and verify your account information by successfully logging in.

Surfshark Login page

2. Successfully log in with your account information and Navigate to the Manual Connection Guide. Here you will find the OpenVPN Specific Username and Password required for connection.

FlashRouters Privacy App - SurfShark OpenVPN Specific Username and Password

Connecting to Surfshark in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your Surfshark information

In the Username and Password field enter the Surfshark login that you obtained in your account Manual Connection Guide area before.

FlashRouters Privacy App - Enter SurfShark OpenVPN Specific Username and Password

Select a Surfshark server

Click the Server location dropdown and type in or scroll to your preferred server location.

Select Surfshark Server Dropdown in DD-WRT FlashRouters Privacy App

Connect to Surfshark

Click the Connect button to start your Surfshark connection. Please be patient as the router connects your entire network through VPN.

Verify a successful Surfshark connection

Visit What is my IP Address to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath Surfshark.

FlashRouters Privacy App - SurfShark Connected Status Readout

Connect to a different Surfshark server

To change your server select a new server from the Server location dropdown and click Reconnect.

Disconnect from Surfshark

To disconnect from Surfshark click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

CyberGhost on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

CyberGhost Website Login

2. Select My Devices.

3. Select Other and then Configure New Device.

CyberGhost Website OpenVPN Configuration Files Generator Cyberghost - Website Screen CyberGhost Website OpenVPN Configuration Files Generator

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 3

5. Press View configuration.

CyberGhost Website OpenVPN Configuration Files Generator 2

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You only need the client.crt, and client.key files. All CyberGhost servers have different keys and certificates.

Connecting to CyberGhost in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your CyberGhost information

In the Username and Password field enter the CyberGhost OpenVPN Username and Password that you obtained.

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific Username and Password

In the User Certificate field copy and paste all contents of the client.crt file starting and ending with:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Certificate

In the User Key field copy and paste all contents of the client.key file starting and ending with:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Private Key

Select the CyberGhost server

Click the Server location dropdown and type in or scroll to the server you selected when generating the OpenVPN information.

Connect to CyberGhost

Click the Connect button to start your CyberGhost connection. Please be patient as the router connects your entire network through VPN.

Verify a successful CyberGhost connection

Visit CyberGhost’s website to verify your new IP address and virtual location.

You should see Connected at the top of the page underneath CyberGhost.

Connect to a different CyberGhost server

  1. Follow the instructions for obtaining the OpenVPN information from above.
  2. Select the new server in the Server dropdown.
  3. Enter the new Username and Password.
  4. Enter the new client.crt, and client.key
  5. Click Reconnect.
FlashRouters Privacy App Setup - Reconnect Button

Disconnect from CyberGhost

To disconnect from CyberGhost click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Which DD-WRT wireless extender setup should I be using?

· ·

FlashRouters supports four unique DD-WRT wireless extender setups – options similar to an open source Mesh network. Each different wireless extender configuration serves a different purpose. Read below to see which guide fits your configuration requirements!

Wireless Repeater

Why should I choose Wireless Repeater Setup?

  1. If you have a MiFi wireless only internet connection or other type of WiFi internet where there is no access to any ethernet port for a wired internet connection, then you can setup a wireless repeater network to both extend WiFi and add wired connection capabilities.
  2. If you have a large home or office area that requires additional WiFi coverage can use a wireless repeater setup to extend the existing network.
  3. If you want to create a separate VPN WiFi network in your home without placing the FlashRouter in the same room as your primary router you can use wireless repeater to establish a WiFi internet connection and then connect to VPN on your WiFi repeater network.
  4. If you want a wireless Dual Router setup option where you can have local ISP IP address through your main router WiFi network and your VPN IP address through your FlashRouter Wireless Repeater WiFi network, both available for you to connect at all times. Each network is on a unique subnet.

View the FlashRouter Wireless Repeater Setup Guide.

Wireless Repeater Bridge

Use Cases

Wireless Repeater Bridge Setup

  1. Anyone that needs all their devices connected to the same local network.
  2. Anyone with a MiFi internet connection that does not have an ethernet port and has no need for VPN.
  3. Anyone with a large wireless area that requires additional coverage.

Wireless Client Bridge

Use Cases

Wireless Client Bridge Setup

  1. Anyone with a MiFi internet connection that needs wired access.
  2. Anyone that needs additional wired ports instead of using a switch.
  3. Anyone with wired only devices in their home that are too far from your main router.

Wireless Access Point DHCP Forwarder

Use Cases

Wireless Access Point DHCP Forwarder Setup

  1. Anyone that needs their devices connected to the same local network and wants lossless LAN to LAN speeds via wireless and ethernet connection.
  2. Anyone that wants to use their main router to provide DHCP to their router instead of having an additional DHCP server.

AsusWRT-Merlin Router Setup Guide

Asus-Merlin Router Setup

Quick Start Guide for AsusWRT-Merlin FlashRouters

Find setup guides, FAQs and troubleshooting tips for Asus-Merlin configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Asus Logo

RT-AC68U, RT-AC88U, RT-AC3100, RT-AC5300, RT-AC86U, RT-AX56U, RT-AX58U, RT-AX68U, RT-AX86U. RT-AX86U-PRO, RT-AX88U, RT-AX88U-PRO, GT-AC2900, GT-AX6000, GT-AX11000, GT-AXE11000,GT-AXE11000-PRO,  GT-AXE16000, ZenWiFi Pro XT12

Internet Setup

WiFi Setup

VPN Setup

AsusWRT-Merlin Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

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BROWSE FAQs

FR Privacy App Options Page: Check your IP Address

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Check your IP Address from within the FlashRouters Privacy App – an easy way to double check that you are sending all internet traffic through a VPN IP address rather than through your ISP.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

Click What is my IP? and a notification will appear at the top of the page saying: “Your IP Address is now…”

Check your IP address again by clicking on your current IP address or by refreshing the page and clicking What is my IP? once again. 

Access FlashRouter DD-WRT firmware settings

· ·

You must be connected to the FlashRouter network via ethernet or WiFi connection on your device in order to be able to access the FlashRouter’s firmware settings.

Why do I need to access my FlashRouter's settings?

It is important to understand how to access your router if you want to:
  • Change WiFi or admin passwords
  • Switch VPN server locations
  • Attempt custom setups
  • Troubleshoot your network

Connect your device to the FlashRouter network

We recommend using a computer, tablet, or phone to access your FlashRouter firmware settings. You can connect your device to the FlashRouter via Ethernet Cable or Wireless connection.

Please note, you will NOT be able access the firmware settings unless you connect your device to the FlashRouter Network.

via Ethernet

Connect an Ethernet cable to your device’s Ethernet port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 1

Connect the other end of that Ethernet cable to a FlashRouter LAN/numbered port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 2

Be sure NOT to connect your device to the WAN/internet port of the FlashRouter. Please use the LAN/numbered ports to connect your devices.

via Wireless

Navigate to the available wireless networks in your device network settings and join any of the available FlashRouter networks – FlashRouter24, FlashRouter50, or FlashRouter80 (if you have a tri-band router).

Access the FlashRouter settings

We recommend using a Google Chrome or Mozilla Firefox incognito/private browsing window to access the FlashRouter firmware settings. You can access the main DD-WRT firmware GUI or you can go directly into the FlashRouters Privacy App settings to manage your basic router settings and VPN connection settings right away.

Please note, after accessing the FlashRouter Settings at the Local IP Address, you will be prompted to enter an admin username and password. You can find this information in the subsections below.

DD-WRT - Firmware GUI

Local IP Address: 192.168.11.1

Username: flashrouter

Password: ddwrt

Keep in mind that if you enable HTTPS and disable HTTP access you will need to add https:// in front of the Local IP Address to access your FlashRouter’s firmware settings.

If your router has been reset for any reason then you can access the router at a local IP address of 192.168.1.1.

Please note you will be required to set the administration username and password as well as your WiFi and VPN network settings after a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

NordVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for NordVPN Setup

Obtain your NordVPN manual Username and Password

If you are not already a NordVPN user Sign Up Now.

1. Visit NordVPN’s website login page.

NordVPN login

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

NordVPN setup manually

3. Enter in the verification code that was sent to your email.

NordVPN verify code

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

NordVPN credentials

Connecting to NordVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your NordVPN information

In the Username and Password field enter the NordVPN username and password that you obtained earlier.

FlashRouter Privacy App - Enter NordVPN Username and Password

Select a NordVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

Please be patient at this time while thousands of NordVPN servers are loading.

FlashRouter Privacy App - Select NordVPN Location

To list countries by their closest server to your location click Server Sort and select By Country – Closest to you. Then select your preferred country and you will automatically be connected to the server closest to your location.

FlashRouter Privacy App - Sort NordVPN Server Closest To You

To list countries by the least loaded server click Server Sort and select By Country – Least Loaded. Then select your preferred country and you will automatically be connected to the least loaded server.

FlashRouter Privacy App - Sort NordVPN Server by Least Loaded

Connect to NordVPN

Click the Connect button to start your NordVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful NordVPN connection

Visit NordVPN’s website to verify your new IP address, virtual location, and status as Protected at the top of the page.

You should see Connected at the top of the page underneath NordVPN.

NordVPN Connected Status Readout

Connect to a different NordVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

Disconnect from NordVPN

To disconnect from NordVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

ExpressVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for ExpressVPN Setup

Obtain your ExpressVPN login information

If you are not already an ExpressVPN user Sign Up Now.

1. Visit ExpressVPN’s website login page.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

ExpressVPN account page

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

Connecting to ExpressVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your ExpressVPN information

In the Username and Password field enter the ExpressVPN OpenVPN Username and Password that you obtained.

ExpressVPN on FlashRouters Privacy App Setup - Entering OpenVPN Specific Username and Password

Select an ExpressVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

Select ExpressVPN Server Dropdown in DD-WRT FlashRouters Privacy App

Connect to ExpressVPN

Click the Connect button to start your ExpressVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful ExpressVPN connection

Visit ExpressVPN’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath ExpressVPN.

FlashRouters DD-WRT Privacy App Connected Status readout

Connect to a different ExpressVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from ExpressVPN

To disconnect from ExpressVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

DD-WRT Router VPN Setup

DD-WRT Router VPN Setup

IVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for IVPN Setup

Obtain your IVPN login information

If you are not already an IVPN user Sign Up Now.

Visit IVPN’s website login page and verify your account information by successfully logging in.

FlashRouter Privacy App - IVPN Login

In the Client area you will see your IVPN OpenVPN Username displayed. Note this as you will enter this username in the FlashRouters Privacy App. The password will be the same as your login password.

IVPN Client Area for OpenVPN specific Username needed for FlashRouter DD-WRT Configuration

Connecting to IVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your IVPN information

In the Username and Password field enter the IVPN Username that you obtained and the Password that you logged into your account with.

FlashRouter Privacy App - Enter IVPN Username and Password

Select an IVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

FlashRouter Privacy App - IVPN Select Server

Connect to IVPN

Click the Connect button to start your IVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful IVPN connection

Visit IVPN’s website to verify your status as Connected.

You should see Connected at the top of the page underneath IVPN.

FlashRouter Privacy App - IVPN Connected Status Readout

Connect to a different IVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from IVPN

To disconnect from IVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

SaferVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for SaferVPN Setup

Verify your SaferVPN login information

If you are not already a SaferVPN user Sign Up Now.

Visit SaferVPN’s website login page and verify your account information by successfully logging in. You will enter this login in the FlashRouters Privacy App.

FlashRouters Privacy App - SaferVPN Login

Connecting to SaferVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your SaferVPN information

In the Username and Password field enter the SaferVPN login that you verified before.

FlashRouters Privacy App - Enter SaferVPN Username and Password

Select a SaferVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

FlashRouters Privacy App - Select SaferVPN Server

Connect to SaferVPN

Click the Connect button to start your SaferVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful SaferVPN connection

Visit SaferVPN’s IP website to verify your new IP Address and status as Protected.

You should see Connected at the top of the page underneath SaferVPN.

FlashRouters Privacy App - SaferVPN Connected Status Readout

Connect to a different SaferVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from SaferVPN

To disconnect from SaferVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

VyprVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for VyprVPN Setup

Verify your VyprVPN login information

If you are not already a VyprVPN user Sign Up Now.

Visit VyprVPN’s website login page and verify your account information by successfully logging in. You will enter this login in the FlashRouters Privacy App.

VyprVPN - Website Login

Connecting to VyprVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your VyprVPN information

In the Username and Password field enter the VyprVPN login that you verified before.

FlashRouters DD-WRT Privacy App - Enter VyprVPN Username and Password

Select the Encryption type

VyprVPN Default Encryption typically provides faster speeds and VyprVPN Strong Encryption provides stronger encryption. Select the one that fits your needs.

FlashRouters DD-WRT Privacy App Select VyprVPN Encryption Strength

Select a VyprVPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

Select VyprVPN Server Dropdown in DD-WRT FlashRouters Privacy App

Connect to VyprVPN

Click the Connect button to start your VyprVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful VyprVPN connection

Visit VyprVPN ‘s IP Check to verify your new IP address and virtual location.

You should see Connected at the top of the page underneath VyprVPN.

FlashRouters DD-WRT Privacy App - VyprVPN Connected Status Readout

Connect to a different VyprVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

Disconnect from VyprVPN

To disconnect from VyprVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

ProtonVPN on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for ProtonVPN Setup

Obtain your ProtonVPN login information

If you are not already a ProtonVPN user Sign Up Now.

1. Visit ProtonVPN’s website login page, and verify your account information by successfully logging in.

ProtonVPN login page

2. Click Account. Under OpenVPN / IKEv2 click Show to display your OpenVPN Username and Password. Note these credentials.

FlashRouters Privacy App - ProtonVPN Access OpenVPN Specific Username and Password

Connecting to ProtonVPN in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your ProtonVPN information

In the Username and Password field enter the ProtonVPN OpenVPN Username and Password that you obtained.

FlashRouters Privacy App - Enter ProtonVPN OpenVPN Specific Username and Password

Select a Proton VPN server

Click the Server location dropdown and type in or scroll to your preferred server location.

FlashRouters Privacy App - Select ProtonVPN Server

Connect to ProtonVPN

Click the Connect button to start your ProtonVPN connection. Please be patient as the router connects your entire network through VPN.

Verify a successful ProtonVPN connection

Visit What is my IP Address to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath ProtonVPN.

FlashRouters Privacy App - ProtonVPN Connected Status Readout

Connect to a different ProtonVPN server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from ProtonVPN

To disconnect from ProtonVPN click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

How can I get the FlashRouters Privacy App?

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Buy a FlashRouter

All DD-WRT FlashRouters are shipped with the FlashRouters Privacy App installed.

VPN provider specific installs

Check your VPN provider’s website for custom install information for the FlashRouters Privacy App.

Buy a FlashRouters Support Plan

  1. For remote flashing and setup of a DD-WRT compatible router that you did not purchase from us we offer Support Plans.
  2. For existing FlashRouters customers we offer discounted rates on support plans specifically to install the FlashRouters Privacy App. Contact support@flashrouters.com for access to these Support Plans.

Connect: How do I restore the FlashRouters Privacy App to default settings?

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Restoring the FlashRouters Privacy App to default settings is recommended if you are experiencing any of the following:

  • FlashRouters Privacy App pages are not loading fully.
  • Connection Status is not reporting accurately.
  • FlashRouters Privacy App processes have slowed down.

Completing this will not the reset the DD-WRT firmware. It will reset the FlashRouters Privacy App settings only.

1. On the Connected page click Logs.

FlashRouters DD-WRT Privacy App - Restore Default Settings

2. Click Reset.

Reset Button used to Restore Default Settings within the DD-WRT FlashRouters Privacy App

3. Follow the Setup guide for your VPN provider.

Why is my DNS showing as 192.168.11.1 on my devices?

· ·

When connected to a FlashRouter’s network the DNS settings of the devices will be reporting as 192.168.11.1. This means that the router is handling DNS internally through the servers you have set in the Setup > Basic Setup section of the router. If you did not set any custom DNS here, then you will using your ISP or VPN DNS servers automatically.

You can always customize the DNS servers in the router to your preferred servers and through DNSmasq the router will use 192.168.11.1 to route these servers to your connected devices.

In some instances disabling DNSMasq in the DD-WRT settings can help unblock previously blocked websites while connected to VPN. This will force devices to report the DNS servers set in the router directly as opposed to 192.168.11.1.

Disabling DNSMasq is not recommended unless FlashRouters specifically advises you but we have seen this work for certain VPN providers. To disable the DNSMasq do the following.

Navigate to Setup > Basic Setup

Disable DNSMaq Settings
  1. Uncheck Use DNSMasq for DHCP.
  2. Uncheck Use DNSMasq for DNS.
  3. Uncheck DHCP-Authoritative.
  4. Click Save.

Navigate to Services > Services

Disable DNSMaq Settings 2
  1. Set DNSMasq to Disable.
  2. Click Apply Settings.
  3. Reboot router.

Windscribe on FlashRouters Privacy App Setup

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for Windscribe Setup

Obtain your Windscribe login information

If you are not already a Windscribe user Sign Up Now.

1. Visit Windscribe’s website login page, and verify your account information by successfully logging in.

Windscribe VPN Login Page

2. Click here for the Windscribe OpenVPN Config Generator and click Get Credentials. A Username and Password will appear. Note these credentials.

Windscribe Website OpenVPN Specific Username and Password

Connecting to Windscribe in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your Windscribe information

In the Username and Password field enter the Windscribe Username and Password that you obtained.

FlashRouters DD-WRT Privacy App - Enter Windscribe Username and Password

Select a Windscribe server

Click the Server location dropdown and type in or scroll to your preferred server location.

FlashRouters DD-WRT Privacy App - Select Windscribe Server

Connect to Windscribe

Verify a successful Windscribe connection

Visit What is my IP Address to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath Windscribe.

FlashRouters DD-WRT Privacy App - Windscribe Connected Status Readout

Connect to a different Windscribe server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from Windscribe

To disconnect from Windscribe click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Obtain your NordVPN manual Username and Password for OpenVPN

· ·

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

NordVPN login

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

NordVPN setup manually

3. Go to the Service Credentials section and click Verify email. Enter in the verification code that was sent to your email.

Nord Email Verification
NordVPN verify code

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN OpenVPN.

NordVPN OpenVPN Credentials

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

StrongVPN WireGuard Setup

· ·

DD-WRT Router Setup for StrongVPN WireGuard

StrongVPN Wireguard DD-WRT setup is now officially supported by FlashRouters. Follow the steps below to gather all the required information to complete your Wireguard router setup.

Navigate to Security > Firewall

Set SPI Firewall to Disable.

Wireless Client Bridge Setup on FlashRouter DD-WRT - Disable Firewall

Click Save at the bottom of the page.

Select your actual time zone for you physical location from the dropdown and enter 1.pool.ntp.org in the Server IP/Name dropdown.

WireGuard for StrongVPN DD-WRT set Time Zone

Click Apply Settings at the bottom of the page.

Preparing for StrongVPN WireGuard Setup

Obtain your StrongVPN WireGuard Information

If you are not already a StrongVPN user Sign Up Now.

1. Log in to your account on the StrongVPN website.

WireGuard for StrongVPN account login

2. Select Router icon as the Platform

Select Router for StrongVPN WireGuard Platform

3. Select the Advanced Options dropdown and then check Exclude LAN Traffic and set any value between 52000 and 60000 in the Custom Port field.

WireGuard for StrongVPN set Custom Port

4. Select the Server Location from the dropdown that you would like to connect to.

Select the StrongVPN Wireguard server location

5. Select the Generate at the bottom of the page.

6. Click the DD-WRT installer script box to copy.

DD-WRT installer script WireGuard for StrongVPN

Enter StrongVPN WireGuard Script

Navigate to Administration > Commands

Paste the StrongVPN Script that was copied in the empty Commands Shell.

WireGuard for StrongVPN install script

Delete the very last line sleep 8 && reboot.

Click Save Custom (or Save Custom Script may appear depending on your firmware build, they are the same thing)

Copy the line below and paste into the empty Commands Shell.

WireGuard for StrongVPN script 2
sh /tmp/.rc_custom

Click Run Commands.

Wait two minutes and then power the FlashRouter off and back on. Reconnect to the FlashRouter’s network when it has booted back up.

Verify a successful StrongVPN WireGuard connection

Navigate to Setup > Tunnels

  1. You should now see that page filled in with WireGuard info.
  2. Visit StrongVPN’s IP Check to verify your new IP address and virtual location.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I access the FlashRouters Privacy App?

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

  1. First make sure you are connected to a FlashRouter network via wired or WiFi and then you can access the FlashRouters Privacy App by visiting flashroutersapp.com or by navigating to http://192.168.11.1/MyPage.asp
  2. Access your FlashRouter’s DD-WRT settings and then navigate to the Status > MyPage tab.

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FR Privacy App Options Page: Name your connected devices

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Name your devices connected to the FlashRouter’s network using the FlashRouters Privacy App. The ability to name and thus quickly identify your devices within the FlashRouters Privacy App will go a long way to keep your network organized.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

In the Device column, click on the device that you would like to rename, enter the desired device name and click the check mark.

Click Apply at the bottom of the page.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Options: How do I update the FlashRouters Privacy App?

· ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

When an update is available for the FlashRouters Privacy App there are two ways of updating:

  1. Click the Update button that appears at the bottom of the Options page in the FlashRouters Privacy App.
  2. Power the FlashRouter off and back on for 30 seconds. Power cycling installs a fresh version of the App automatically and will push through the Update.