Restoring the FlashRouters Privacy App to default settings is recommended if you are experiencing any of the following:
- FlashRouters Privacy App pages are not loading fully.
- Connection Status is not reporting accurately.
- FlashRouters Privacy App processes have slowed down.
Completing this will not the reset the DD-WRT firmware. It will reset the FlashRouters Privacy App settings only.
1. On the Connected page click Logs.
2. Click Reset.
3. Follow the Setup guide for your VPN provider.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
