Important Update: DD-WRT Privacy App Discontinued
The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.
For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.
If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!
Restoring the FlashRouters Privacy App to default settings is recommended if you are experiencing any of the following:
- FlashRouters Privacy App pages are not loading fully.
- Connection Status is not reporting accurately.
- FlashRouters Privacy App processes have slowed down.
Completing this will not the reset the DD-WRT firmware. It will reset the FlashRouters Privacy App settings only.
1. On the Connected page click Logs.
2. Click Reset.
3. Follow the Setup guide for your VPN provider.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
