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Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware

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By default ExpressVPN firmware bonds the 2.4GHz and 5GHz wireless networks to a single wireless network name. Your device will automatically choose which one will provide the best connection. You can separate these networks to have unique Wi-Fi names so you can control which network your devices will use.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

ExpressVPNrouter.com
192.168.132.1

3. Login with your ExpressVPN FlashRouter admin password.

ExpressVPN Router admin login

4. Select Network Settings on the left hand side of the menu.

ExpressVPN Network Settings

5. Select Wi-Fi Settings on the left hand side of the menu.

ExpressVPN WiFi Settings

6. Click the toggle for Separate 2.4GHz and 5GHz Wi-Fi.

ExpressVPN Separate 2.4GHz and 5GHz

7. Separate Wi-Fi details for the 5GHz band will now display. You can change the name and password if you so choose or leave it with the default name and password with “-5GHz” added to the name. Click Save. Click Continue.

ExpressVPN 5GHz added

VPN FAQs

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VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

DD-WRT Router Setup Guide

DD-WRT Router Setup Guide

Quick Start Guide for DD-WRT FlashRouters

Find setup guides, FAQs and troubleshooting tips for DD-WRT configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

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RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

Internet Setup

WiFi Setup

VPN Setup

DD-WRT Features

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Setting up a Guest WiFi Network on Roqos

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Create a Guest WiFi network on your Roqos to segment certain devices from the main network and set custom content filters as you see fit. Note that this is only for 2.4GHz wireless.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > WiFi Settings.

Roqos Basic Settings - WiFi Settings

2. Click Guest WiFi.

Roqos WiFi Settings - Guest Wifi

3. Toggle the Enable slider and set the Network Name and Guest WiFi Password. Click Save.

Roqos WiFi Settings - Guest Wifi name and password

4. Optional: If you wish to set specific Content Filters for the Guest Network and set the Filters that you see fit.

Set a Static IP for your connected devices on Roqos

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By assigning specific Static IP addresses to your devices you can better manage your network and make sure they connect with the same Local IP Address each time they connect to your Roqos.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > LAN Settings.

Roqos Basic Settings - LAN settings

2. Click Static IP Assignments.

Roqos LAN settings - Static IP Assignments

3. Click Add Assignment.

Roqos LAN settings - Add Assignment

4. Toggle the device hat you want to set a Static IP for and then enter 192.168.23.x with x being any number between 2 and 254. Click Save.

Now, every time the device connects to the Roqos network it will be assigned the same Static IP address on the Local network.

Getting Started With Your FlashRouter

Getting Started With Your FlashRouter

  1. Connect FlashRouter to Internet
  2. Access FlashRouter DD-WRT firmware settings
  3. Connect FlashRouter to VPN 
VIEW ALL SETUP GUIDES
TROUBLESHOOTING
FAQS

Setting Up Your VPN Service

Select your operating system below to setup the FlashRouters Privacy App on your router, the easiest way to connect to the best VPN services.  For ExpressVPN FlashRouter users, please view the following section for setting up the ExpressVPN app.

ExpressVPN NETGEAR ROUTERS
ExpressVPN LINKSYS ROUTERS

More Ways to Get Help

Can’t find the answer you are looking for? Open a support ticket and our support team will be there to assist you.

Flint/Slate GL.iNet Change Wi-Fi name and password

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Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

4. Click Wireless.

GL.iNet Click Wireless

5. Click Modify under the 5GHz or 2.4GHz band.

GL.iNet Modify Wifi

The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.

6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

GL.iNet change Wifi name and password

7. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PPPoE Internet Setup

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Most ISPs do not require PPPoE credentials. If you are certain this is an ISP requirement in your setup, we kindly ask that you get in touch with your ISP to verify that they do in fact require PPPoE authentication and to provide you with the correct credentials to enter into your FlashRouter.

Before you enter your PPPoE credentials, you should have already setup your FlashRouter in a Single Router Setup with correct wiring. Once you enter PPPoE credentials you should then be able to connect to the internet.

If you are using a Dual Router Setup there is no need to enter PPPoE credentials if they are already entered in the existing router. You can disregard this article.

Enter your PPPoE credentials

DD-WRT Firmware

Navigate to Setup > Basic Setup

Access FlashRouters DD-WRT Admin Settings - Enter PPPOE Username and Password
  1. Set the Connection Type dropdown to PPPoE.
  2. Enter your ISP assigned PPPoE username and password.
  3. Click Apply Settings.

Power cycle your network devices

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Verify a successful Internet connection

Once the FlashRouter is booted up connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit any website and make sure the page fully loads. Once you have verified a successful Internet connection, begin connecting your network devices to the FlashRouter via wired or WiFi.

Please be aware that our support is not able to replicate PPPoE issues on our end, which makes them challenging to troubleshoot. In the event of an issue we recommend using a Dual Router Setup.

How do I change my Wireless Password?

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Change the FlashRouter’s wireless network password to any password you like.

Navigate to Wireless > Wireless Security

Changing Wireless password in DD-WRT Wireless Security Settings
  1. Click Unmask next to the Shared Key field to see what you are typing and enter in the new wireless password you would like to use.
  2. Click Apply Settings.
  3. Reconnect to the wireless network using your new password.

IPv6 Internet Setup

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Most ISPs only support IPv4. Unless your ISP supports IPv6 then enabling it on the FlashRouter will not enable it across your network.

For most VPN users IPv6 should remain disabled as the VPN connection was designed to operate under IPv4 addresses only. Enabling IPv6 in this instance may compromise the security of the VPN tunnel.

We typically only recommend enabling IPv6 if you are not using VPN or if your VPN provider requires that IPv6 be enabled.

Enable IPv6

Navigate to Setup > IPv6

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set IPv6 to Enable.
  2. Select Native IPv6 from ISP in the dropdown.
  3. If you have specific IPv6 DNS servers you would like to add you can add them in the Static DNS fields or leave those fields blank.
  4. Click Apply Settings.

Power cycle your FlashRouter

Power your FlashRouter off and then power it back on by unplugging and then plugging it back in or using the button on the back of the FlashRouter.

Verify a successful IPv6 connection

Once the FlashRouter is finished powering back up, connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit  http://ipv6-test.com/ where you should see Supported under IPv6 connectivity if your ISP supports IPv6 and your modem is setup to passthrough IPv6.

Please be aware that we can not replicate ISP specific IPv6 issues, which makes them challenging to troubleshoot. We recommend contacting your ISP as the first step of troubleshooting.

How do I schedule a reboot of my FlashRouter?

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Schedule a reboot of the FlashRouter to restart your connection. A reboot of your network can help with stability and prevent the connection from slowing down over time.

Navigate to Administration > Keep Alive

Schedule a Reboot in FlashRouter DD-WRT Settings
  1. Enable Schedule Reboot.
  2. Select At a Set Time, and select the time of the day and day of the week you wish to schedule your reboot.
  3. Click Apply Settings.

Why is my Time Zone set to Europe/Berlin?

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Europe/Berlin is the default Time Zone setting for DD-WRT firmware.

To change this to your location’s actual Time Zone do the following.

Navigate to Setup > Basic Setup

Select your actual Time Zone from the dropdown field. Leave the Server IP/Name field blank.

CLICK APPLY SETTINGS

The network may reboot for a moment. Simply reconnect when it is back up.

Disabling the NTP Client setting will result in the VPN connection not working so we ask that you please leave it enabled at all times.

Flint/Slate GL.iNet Internet Setup

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Follow this article when you receive your new Flint or Slate GL.iNet router to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the Flint or Slate GL.iNet router.

Flint Internet
Slate Internet

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

5. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

6. Verify that your Flint/Slate GL.iNet router is receiving a WAN IP Address and webpages are loading while connected to its network.

GL.iNet WAN Settings

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Connect FlashRouter to Internet

· ·

All FlashRouters are compatible with all ISP service types such as fiber, cable, DSL, and satellite. As long as you have a modem, modem/router, or router capable of an ethernet connection your FlashRouter will have no problems connecting to the internet.

Internet Service Providers (ISP) include a modem or modem/router combo to connect your network devices to the internet. In some instances your ISP will provide a separate router as well as the modem. You can replace this router with a FlashRouter or use both in a dual router setup.

Single router setup

If you would like to replace your outdated router or avoid paying to rent a router from your ISP then you should use a FlashRouter as the only WiFi device in your network.

In a single router setup the FlashRouter will be wired directly to your modem via ethernet cable and will be the only router in the setup.

Connect to your ISP modem

Wire an ethernet cable from an open ethernet port on your modem to the WAN/internet port of the FlashRouter.

FlashRouters Single Router Setup

On Asus FlashRouters the WAN/internet port will be blue.

Asus Wifi Setup - back panel

On Linksys FlashRouters the WAN/internet port will be yellow.

Linksys Wifi Setup - back panel

On Netgear FlashRouters the WAN/internet port will be yellow.

Netgear Wifi Setup - back panel

Power cycle modem and router

Once you have properly connected an ethernet cable from your modem into the FlashRouter internet port you must power cycle your network devices to establish an internet connection.

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Dual router setup

If you would like to keep your existing WiFi network in place, and simply want to add in a VPN WiFi network with a FlashRouter then you can do so using a dual router setup. No settings in your existing network router need to change to add a FlashRouter in a dual router setup. Since we preset all FlashRouters to a unique Local IP Address, there won’t be a conflict with your existing router.

In a dual router setup the FlashRouter is wired to your existing router via ethernet cable and you will have two completely segmented WiFi networks available.

Connect to your existing router

Remember if your existing router is connecting to the internet without issue already, make sure to keep the ethernet cable between your modem and existing router internet port in place.

Now connect another ethernet cable from a LAN/numbered port on your existing router to the WAN/internet port of the FlashRouter.

Reference the images above to see your WAN/internet port color.

FlashRouters Dual Router Setup

Power cycle all network devices

Once you have properly connected an ethernet cable from your existing router into the FlashRouter internet port you must power cycle your network devices to establish an internet connection.

  1. Power off your ISP modem, existing router, and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the existing router and wait for it to fully boot up.
  4. Power on the FlashRouter.

Verify a successful internet connection

Once the power cycling steps are complete and the FlashRouter is powered up, start connecting your internet capable devices via ethernet or WiFi. Visit any website and make sure the page fully loads.

If you want to check your internet IP address that is visible to websites and services that you visit over the internet check out WhatIsMyIPAddress.com.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Why did my WiFi SSID change to ‘dd-wrt’?

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If you are seeing ‘dd-wrt’ in your available wireless networks instead of your regular FlashRouter24 and FlashRouter50 wireless network names (SSID) this means the router has been reset to default DD-WRT firmware settings.

Follow our instructions for Resetting and Reconfiguring your FlashRouter to get setup again.

Do not confuse your SSID being replaced by ‘dd-wrt’ with ‘dd-wrt vap’ appearing alongside your regular wireless network names.

If you are seeing ‘dd-wrt vap’ it likely means you did not rename your network when attempting to setup a guest network.

Obtain your NordVPN manual Username and Password for OpenVPN

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Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

NordVPN login

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Go to the Service Credentials section and click Verify email. Enter in the verification code that was sent to your email.

Nord Email Verification
NordVPN verify code

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN OpenVPN.

NordVPN OpenVPN Credentials

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why is my WiFi signal weak?

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If you find that wireless signal strength is weak while connected to the FlashRouter’s network we recommend that you do the following:

  1. Make sure that you have the external antennas fully connected to the FlashRouter.
  2. “Forget” the wireless network on the device and then rejoin with a fresh connection. This will be different for each device but can be effective.
  3. Make sure you are within an appropriate range for the network you are using. Keep in mind that a 2.4GHz network will always have better range than 5GHz networks. Devices further away from the router should use the 2.4GHz network.
  4. Interference from your wireless environment can also cause this issue. On the Wireless > Basic Settings adjust the Wireless Channel for the network you are experiencing the issue for. Channel interference is a likely cause for weak signal strength.

Number test

· ·

  1. Visit ExpressVPN’s website login page
    ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard
  2. Successfully log in with your account information. Select Setup on More Devices.
    ExpressVPN on FlashRouters Privacy App Setup - Setup On More Devices
  3. Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.
    ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password

Flint/Slate GL.iNet Repeater Setup

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If you want to connect your FlashRouter to the Internet via Wi-Fi instead of an ethernet cable you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to an available network via WiFi and then creates a completely separate network segment for you.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

4. Select the Internet tab.

GL.iNet Internet tab

5. In the Repeater area select Connect.

GL.iNet Repeater Connect

6. Select the available Wi-Fi network you want the FlashRouter to use for Internet from the list. You can use a 2.4GHz and/or 5GHz network to connect.

GL.iNet Repeater select Wi-Fi

7. Enter the correct Wi-Fi password in the Password field for the network you selected. Then click Apply.

GL.iNet Repeater enter Wi-Fi password

8. You are now setup with the GL.iNet FlashRouter receiving Internet via Wi-Fi. The Repeater area should now be filled in with the network information of the connection as shown below.

GL.iNet Repeater Setup complete

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change WiFi name and password on Asus

· ·

Set a custom WiFi network name and password for your devices to join the Asus FlashRouter’s network.

View our guide for more instructions on how to access AsusWRT firmware settings.

1. Under General select Network Map.

Merlin Wifi change name and pass

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Asus WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Why can’t I send emails while connected to VPN?

· ·

Can’t send or receive emails? Connecting to a VPN server can result in your email client not being able to send or receive emails. This can happen for several reasons:

  • The VPN provider you are connected to is blocking the ports the email client is using (SMTP).
  • Your email service is blocking access to datacenter IPs
  • Your email service is only allowing access to residential IPs
  • Your email service is only allowing access to IPs of its own country
  • Your email service is only allowing access to certain ISPs

This issue will only occur with email client applications and not with web browser email.

Steps to take if your email is not working

Change SMTP port

Access the settings of your email client and change the SMTP port to 587 or 465.

Change the VPN server

Connect to a different VPN server. The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Disconnect from VPN

Disconnect from VPN on the FlashRouter and use your ISP Internet connection when using email.

Dual router setup users can leave the VPN running on the FlashRouter and simply connect to the other router’s network when using email.

Contact your VPN Service Provider

In some cases if you contact your VPN service provider they will be able to give you access to a specifically requested e-mail service.

Cudy Internet Setup

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Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.

Cudy Mesh internet wiring

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

Cudy local IP access

5. Enter openwrt as the admin password to access the Cudy firmware settings.

Cudy router access

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

Cudy Verify Internet

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.

Cudy Verify Mesh connection

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Untangle Support

· ·

Support for Untangle Router NG Firewall features is provided by the Untangle Support team and not the FlashRouter support team.

We recommend reviewing these excellent resources that Untangle has created to get you setup as desired.

To contact Untangle directly you can email them at support@untangle.com and their team would be happy to assist you with getting setup to use their NG Firewall settings such as Web Monitor, Captive Portal, Intrusion Prevention, and many other features supported by the Untangle firmware running on your FlashRouter.

CyberGhost Merlin OpenVPN Setup

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Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

CyberGhost Website Login

2. Select VPN.

CyberGhost VPN

3. Click Configure New Device.

CyberGhost Configure Device

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

CyberGhost protocol and location

5. Press View configuration.

CyberGhost view configuration

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

Merlin Router Setup for CyberGhost

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Merlin VPN Client Tab

3. Click Choose file and select the .ovpn file from the folder you downloaded earlier. Then click Upload.

Merlin Choose File Upload

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

Merlin Automatic Start at boot time

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in USA so I have entered in CyberGhost USA.

Merlin CyberGhost Description field

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your CyberGhost OpenVPN username and password that you obtained earlier. Do not enter your account login.

Merlin VPN Username and Password

8. Click the Edit button in the Keys and Certificates area.

Merlin Keys and Certificates Edit button

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

Merlin Certificate Authority

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

Merlin Client Certificate

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

Merlin Client Key

12. Click Save at the bottom of that window.

13. Click Apply at the bottom of the page.

14. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Merlin Service State All Providers

Verify a successful CyberGhost connection

  1. You should now see a CONNECTED message.
  2. Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

TP-Link Router Setup Guide

TP-Link Router Support Guides

Quick Start Guide for TP-Link FlashRouters

Find setup guides, FAQs and troubleshooting tips for TP-Link configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro
Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90
Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95
Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90

Internet Setup

WiFi Setup

VPN Setup

TP-Link Features

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Troubleshooting

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BROWSE FAQs

Cudy Router Setup Guide

Quick Start Guide for Cudy FlashRouters

Find setup guides, FAQs and troubleshooting tips for Cudy configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

WR3000, M1800, M3000

Internet Setup

WiFi Setup

VPN Setup

Cudy Features

Search Support Articles

Troubleshooting

More Ways to Get Help

GET IN TOUCH

BUY SUPPORT
BROWSE FAQs

How do I upgrade the Asus Merlin firmware of my FlashRouter?

· ·

Download the latest AsusWRT Merlin firmware build for your specific FlashRouter model at the Asus Merlin download website. Contact support@flashrouters.com if you are uncertain about your router model or your router model is not available. Click your router model and then select the Release folder.

Make sure you are following the directions below to load the firmware file into the router settings and not trying to open the firmware file on its own.

Access the FlashRouter via wired connection. It is possible to upgrade firmware via WiFi, but this is not recommended unless you are unable to wire directly to the router.

Navigate to Administration > Firmware Upgrade

AsusWRT Merlin Firmware Upgrade

Why is my router not connecting to internet?

· ·

Router not connecting to the internet? Follow these simple steps!

  1. Make sure that you are not setting a WAN IP of 0.0.0.0 in the top right corner of your FlashRouter DD-WRT settings. If you do, then make sure your FlashRouter is wired correctly for Internet.
  2. Try power cycling your ISP modem, FlashRouter and any other router that may be in the setup. Power the modem back on first, wait for it to boot up fully, and then power the FlashRouter back on.
  3. Make sure you do not have Global Kill Switch enabled in the FlashRouters Privacy App and if you do make sure your VPN status is Connected.

Separate your WiFi 2.4GHz and 5GHz Merlin networks

· ·

Change your Merlin FlashRouter’s WiFi Network Name to different names for the 2.4GHz and 5GHz bands so they can be joined separately.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under General select Network Map.

2. In the Network name (SSID) field enter two different names for the 2.4GHz and 5GHz bands.

Merlin Separate 2.4 and 5

3. Click Apply and then rejoin the new wireless network.