Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone or your other Wi-Fi network.
Create your Privacy Hero account
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Select Create Account.
3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.
4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.
5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.
6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.
Activate your Privacy Hero Internet and setup Wi-Fi
1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.
Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.
2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.
3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.
4. To activate your 1 Year NordVPN code:
Click on Claim NordVPN 1 Year Code Now
Go to the Account section of your router settings.
Copy the NordVPN code shown under Claim NordVPN 1 Year Code.
Go to the NordVPN activation page.
This code can be used with a new or existing NordVPN account.
5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.
Service Plan FAQs
