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Privacy Hero Safe Surf

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Safe Surf settings feature allows users to block inappropriate search results, YouTube videos, and adult content. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

4. Click the name of the User Profile.

5. Toggle On the settings for Internet Safe Search, YouTube Safe Search, and Block Adult Content as needed.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Linksys WRT32X DD-WRT WiFi Settings

admin · Feb 19, 2019 ·

Recommended DD-WRT WiFi settings for the Linksys WRT32X are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT32X with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT32X DD-WRT FlashRouter 5GHz #1 Settings

2.4 GHz - Wireless-N

View WRT32X DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

WRT32X DD-WRT Wireless Security

The preset WRT32X FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View WRT32X DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Linksys WRT32X WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R6700V3 Nighthawk DD-WRT WiFi Settings

Dave · Jun 5, 2020 ·

Recommended DD-WRT WiFi settings for the Netgear R6700V3 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R6700V3 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R6700V3 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R6700V3 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

R6700V3 DD-WRT Wireless Security

The preset R6700V3 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R6700V3 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R6700V3 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Linksys WRT3200ACM DD-WRT WiFi Settings

Dave · Feb 25, 2019 ·

Recommended DD-WRT WiFi settings for the Linksys WRT3200ACM are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT3200ACM with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT3200ACM DD-WRT FlashRouter 5GHz #1 Settings

2.4 GHz - Wireless-N

View WRT3200ACM DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

WRT3200ACM DD-WRT Wireless Security

The preset WRT3200ACM FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

TROUBLESHOOTING

Trouble with your Linksys WRT3200ACM WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Internet Setup

TeamFlashRouters · Apr 3, 2023 ·

Follow this article when you receive your new Flint or Slate GL.iNet router to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the Flint or Slate GL.iNet router.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

5. Enter openwrt as the admin password to access the GL.iNet firmware settings.

6. Verify that your Flint/Slate GL.iNet router is receiving a WAN IP Address and webpages are loading while connected to its network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I find my router local IP address?

Dave · May 3, 2019 ·

The Local IP Address is the address that you can use to access a router’s firmware settings. Use the below instructions to find the local IP Address of the router you are connected to.

Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.

Find IP Address in Windows

1. Open the Window search box, and search “command prompt”

How to Find IP Address using Windows Command Prompt

2. Type “ipconfig” and press Enter.

3. Your router’s local IP address will be listed next to Default Gateway.

How to Find IP Address using Windows Command Prompt 2

Find IP Address in Apple / Mac

1. Open System Preferences, and select Network.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer

2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.

3. Select Advanced.

How to Find IP Address using a MAC Computer 2

4. Select the TCP/IP tab.

5. Your router’s local IP address will be listed next to Router.

Find IP Address in iOS

1. Open Settings

2. Select WiFi, and select the blue icon next to your current connection.

Select FlashRouters DD-WRT Wireless Network in order to Check Static IP Network Settings on iOS Mobile Device

3. Your router’s local IP address will be listed next to Router.

Find IP Address in Android

1. From the top of the screen, swipe down to display settings.

2. Select WiFi.

WiFi Icon and Settings in Android Mobile Device

3. Select your current network.

How to Find IP Address on Android Device

4. Click on the gear next to Network Name (note this may be different on varying Android devices)
5. Click Advanced
6. Your router’s local IP address will be listed as the Gateway under Network Details.

Once you have followed these instructions to find the Local IP Address of the router you can enter the Local IP address in your web browsers URL to access the router’s firmware settings.

NordVPN Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for NordVPN Merlin Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

1. There are two options for obtaining the .ovpn file. The first and recommended is to navigate to NordVPN’s server recommendation page. Click Recommended Server to display the fastest server based on your actual location. You can adjust the country if you don’t want to connect to the recommended country.

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

The second method to obtain a server is for connecting to a specific server number that you know you want to use. This applies to NordVPN Dedicated IP servers if you are signed up for that service. Go to NordVPN’s .ovpn file page. Then search for the server number that you want to use and click Download UDP.

Merlin Router Setup for NordVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in us5835.nordvpn.com so I have entered in NordVPN us5835.

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful NordVPN connection

You should now see a CONNECTED message.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to NordVPN.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

What do the lights on my Roqos Core mean?

TeamFlashRouters · Mar 3, 2022 ·

White (looks blueish white on Teal colored Roqos Cores): System startup
Solid Red: System is up, but there is no internet connection. Roqos Core cannot detect a network link either.
Flashing Red: System is up and there is an ethernet cable connected to Internet port, however Roqos Core is unable to reach the internet. Usually happens with bad ethernet cable, or cable modem/ISP modem not giving IP address to Roqos Core due to ISP provisioning issues, or some other type of network setting blocking Roqos Core’s access to the internet. First thing to try in this scenario is to reboot the ISP router/modem upstream of Roqos Core.
Flashing Blue: Roqos Core is up and connected to the internet, but it is not yet activated. Brand new Roqos Cores, or Roqos Cores that are factory reset will show this behavior when they are ready to be activated again.
Blue (deep blue color, different from #1): Roqos Core is up and activated, everything is normal.

Flint/Slate GL.iNet Repeater Setup

TeamFlashRouters · May 29, 2023 ·

If you want to connect your FlashRouter to the Internet via Wi-Fi instead of an ethernet cable you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to an available network via WiFi and then creates a completely separate network segment for you.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Select the Internet tab.

5. In the Repeater area select Connect.

6. Select the available Wi-Fi network you want the FlashRouter to use for Internet from the list. You can use a 2.4GHz and/or 5GHz network to connect.

7. Enter the correct Wi-Fi password in the Password field for the network you selected. Then click Apply.

8. You are now setup with the GL.iNet FlashRouter receiving Internet via Wi-Fi. The Repeater area should now be filled in with the network information of the connection as shown below.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for NordVPN Asus AX1800S Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

Asus AX1800S Router Setup for NordVPN

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password. Click OK.

7. Click the Activate button.

Verify a successful NordVPN connection

You should now see a check mark in the Connection Status area.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Mullvad WireGuard Setup

TeamFlashRouters · Aug 19, 2021 ·

Preparing for Mullvad WireGuard Setup

Verify your Mullvad login information

If you are not already a Mullvad user Sign Up Now.

Log in to your account on the Mullvad website.

Select Manage ports and WireGuard Keys displayed on the account page.

DD-WRT Router Setup for Mullvad WireGuard

Navigate to Setup > Tunnels

Enter Mullvad WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

3. Select Wireguard from the dropdown.

4. Click Add Peer.

5. Set Endpoint to Enable.

6. Set Router Allowed IP’s via tunnel and Use Pre-shared Key to Disable.

Setup - Tunnel - Disable Preshare Key and Allow IP

7. Click Generate Key.

8. Set Advanced Settings to Enable.

Setup - Tunnel - Enable Advanced Settings

9. Copy the Local Private Key.

10. In a new tab (leave the DD-WRT settings opened), go to your Mullvad Account and click Manage Ports and WireGuard Keys.

Mullvad Account - Manage ports and Wireguard Keys

11. Click WireGuard configuration file.

12. Select Linux as your Platform.

13. Click Manage Keys.

14. Paste the copied Local Private key to the Manage WireGuard Keys field and click Import Keys.

15. Select your Country, City, and Server number that you want to connect to.

16. Click Advanced Settings.

17. Set the Tunnel Traffic to Only IPv4.

18. Click Download File.

19. Open the config file that was downloaded to your computer with NotePad or Notepad++ for Windows or TextEdit for Mac.

20. In the downloaded config file under [Interface] enter the Address into the IP Addresses/Netmask(CIDR) field in the DD-WRT settings.

Setup - Tunnel - IP Address Netmask Note

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. In the config file under [Peer] copy the PublicKey and paste it into the Peer Public Key field in the DD-WRT Settings.

22. In the config file under [Peer] copy the Endpoint and paste it into the Endpoint Address field.

23. At the bottom of the page click Save and then click Apply Settings.

Enter Mullvad WireGuard Commands

Navigate to Administration > Commands

1. Copy and paste the text below and click Save Startup.

sleep 30
echo "Update route table on startup..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
mkdir -p /tmp/etc/config
ln -s /tmp/custom.sh /tmp/etc/config/wg-route-fix.wanup
echo "... Done route table update."

2. Copy and paste the text below and click Save Custom.

#!/bin/sh
sleep 5
echo "Update route table on wanup ..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
echo "... Done route table update."

3. Copy and paste the text below and click Save Firewall.

WANIF=$(/usr/sbin/nvram get wan_iface)
iptables -t nat -I POSTROUTING -o oet1 -j MASQUERADE
iptables -I FORWARD -i br0 -o $WANIF -m state –state NEW -j REJECT –reject-with icmp-host-prohibited
iptables -I FORWARD -i br0 -p tcp -o $WANIF -m state –state NEW -j REJECT –reject-with tcp-reset

Set Mullvad DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 10.64.0.1

Set Static DNS 2 to 193.138.218.74

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful Mullvad connection

Navigate to Setup > Tunnels

You should see Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit Mullvad’s IP Check to verify your status as using Mullvad.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for ExpressVPN Asus AX1800S Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

Asus AX1800S Router Setup for ExpressVPN

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

7. Click the Activate button.

Verify a successful ExpressVPN connection

You should now see a check mark in the Connection Status area.
Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

How to change the ExpressVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why are streaming services blocked while connected to VPN?

TeamFlashRouters · Jun 4, 2019 ·

Streaming services and VPN

Most popular streaming services such as Netflix, Hulu, and Amazon Prime block incoming VPN connections. This does not mean the VPN is not working, it simply means they have recognized you are connecting to a VPN server and filtered that server from being able to stream.

Below are several options for you to follow if you encounter this issue while connected to a VPN on your FlashRouter.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that is not blocked by popular streaming services. Be sure to mention that you are connecting to VPN via a router instead of the computer client. If your VPN provider does not have a helpful suggestion or server recommendation please try the below options or contact us for a solution.

Bypass VPN by device

The FlashRouters Privacy App has a VPN bypass by device feature that can be used on devices dedicated to streaming.

Use SmartDNS

If access to streaming services not in your region is a higher priority for you then VPN encryption we recommend using a SmartDNS service on your FlashRouter to access the content you desire.

Why is my connection speed slower?

TeamFlashRouters · Jun 4, 2019 ·

The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.

Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.

Connection Types

Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.

Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.

Connect to the closest VPN server

Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.

The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Select a UDP server

UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.

Why can’t I send emails while connected to VPN?

TeamFlashRouters · Jun 4, 2019 ·

Can’t send or receive emails? Connecting to a VPN server can result in your email client not being able to send or receive emails. This can happen for several reasons:

The VPN provider you are connected to is blocking the ports the email client is using (SMTP).
Your email service is blocking access to datacenter IPs
Your email service is only allowing access to residential IPs
Your email service is only allowing access to IPs of its own country
Your email service is only allowing access to certain ISPs

This issue will only occur with email client applications and not with web browser email.

Steps to take if your email is not working

Change SMTP port

Access the settings of your email client and change the SMTP port to 587 or 465.

Change the VPN server

Connect to a different VPN server. The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Disconnect from VPN

Disconnect from VPN on the FlashRouter and use your ISP Internet connection when using email.

Dual router setup users can leave the VPN running on the FlashRouter and simply connect to the other router’s network when using email.

Contact your VPN Service Provider

In some cases if you contact your VPN service provider they will be able to give you access to a specifically requested e-mail service.

Wireless Repeater – WiFi as WAN on Roqos

Dave · Dec 16, 2021 ·

WiFi as WAN is a feature of the Roqos software which allows you to use an existing WiFi network as the Internet source for the Roqos router instead of an ethernet cable connection. This is a great solution for travelling users who do not have access to the modem/router in their hotel or AirBnB.

1. Click the navigation menu and select Basic Settings > Internet Settings.

Roqos Basic Settings - Internet Settings

2. Click WiFi as WAN.

3. Scroll down and select the existing WiFi network you wish to use for WAN/Internet from the Nearby Wireless Networks list.

4. Enter the correct password for the existing WiFi network and click Connect.

5. Toggle the Enable slide and click Save.

Be patient as the connection is made. It usually takes 30 seconds to a minute to connect. Then test that your Internet is working while connected to the Roqos network.

Wireless Access Point Setup

TeamFlashRouters · Apr 23, 2019 ·

A Wireless Access Point is a setup that has the FlashRouter using an existing network’s DHCP instead of assigning its own. The FlashRouter’s WAN/Internet port should be not be connected to your modem or other router while performing this setup.

Preparing for Wireless Access Point Setup

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Access Point

Disable Firewall

Navigate to Security > Firewall

Set SPI Firewall to Disable.
Click Save.

Disable DNSmasq

Navigate to Services > Services

Set DNSmasq to Disable.
Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Local IP

Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
Click Save.

Change the FlashRouter's DHCP settings

Set the DHCP Type to DHCP Forwarder.
Click Save.

Change the FlashRouter's Operating Mode

Navigate to Setup > Advanced Routing

Set the Operating Mode to Router.
Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and connect from the other router’s LAN port to one of the FlashRouter’s LAN port then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set.

Back up your settings

Navigate to the Administration > Backup page.

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Privacy Hero Router Setup Guide

Quick Start Guide for Privacy Hero FlashRouters

Find setup guides, FAQs and troubleshooting tips for Privacy Hero FlashRouters.

Internet Setup

WiFi Setup

VPN Setup

Privacy Hero Features

Search Support Articles

Troubleshooting

Privacy Hero Change VPN Providers

More Ways to Get Help

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BROWSE FAQs

VPN Kill Switch on Roqos

Dave · Dec 16, 2021 ·

The VPN Kill Switch disables the Internet connection on your Roqos Core in the even that your VPN disconnects. Internet access of all your devices will be blocked when the kill switch is enabled – except for the ones you have excluded from VPN Out.

1. Click the navigation menu and select VPN > VPN Out.

2. Toggle the VPN Kill Switch to enable this feature.

IPVanish Cudy OpenVPN Setup

TeamFlashRouters · Feb 29, 2024 ·

Preparing for IPVanish Cudy Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

Cudy Router Setup for IPVanish

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

2. Click VPN.

3. Toggle the Enable switch to On.

4. Select OpenVPN Client from the Protocol dropdown.

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

6. Enter your IPVanish account login email and password that you obtained earlier in the Username and Password.

Cudy IPVanish enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful IPVanish connection

You should now see a CONNECTED message.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Cudy OpenVPN Setup

TeamFlashRouters · Feb 29, 2024 ·

Preparing for PIA Cudy Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

Cudy Router Setup for PIA

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

2. Click VPN.

3. Toggle the Enable switch to On.

4. Select OpenVPN Client from the Protocol dropdown.

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

6. Enter your PIA account login username and password in the Username and Password.

7. Click Save & Apply at the bottom of the page.

Verify a successful PIA connection

You should now see a CONNECTED message.
Visit PIA’s IP Check to verify your new IP address and virtual location.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ProtonVPN Merlin WireGuard Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for ProtonVPN Merlin Setup

Download your ProtonVPN .conf file

If you are not already an ProtonVPN user Sign Up Now.

1. Log in to your account on the ProtonVPN website.

2. Click Downloads.

3. Scroll down to WireGuard configuration and name the device FlashRouter.

4. Select Router as the platform.

5. Select the VPN options that best fit your needs. We typically use the settings as seen in the screenshot here if you are unsure.

6. Next select the server that you would like to connect to and click Create. At the top of the page you’ll see ProtonVPN’s recommended server which we recommend using unless you need to connect to a specific location.

If you need a specific server location find it in the list and click Create.

7. After clicking Create a new window will appear. Click Download to download the .conf file to your computer.

Merlin Router Setup for ProtonVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Select WireGuard as the VPN Protocol.

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here. Our example server was in US-NY#61 so I have entered in ProtonVPN NY-61.

6. Set Enable WireGuard to Yes.

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

8. By default no devices are assigned to the new active WireGuard connection profile. Click the VPN Director tab to assign specific devices to the new WireGuard profile. Your IP will not be changed on your devices yet.

9. On the VPN Director page click the + symbol next to Add new rule.

10. Select the new WireGuard profile in the Interface dropdown.

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

If you only want certain devices to connect to the WireGuard Client profile you have setting up instead of all the devices connected to the FlashRouter’s network please complete the instructions on our VPN Director guide.

12. Then click Apply at the bottom of the page.

Verify a successful ProtonVPN connection

Visit ProtonVPN’s IP Check from a private/incognito browsing window to verify your new IP address and virtual location.

How to change the ProtonVPN server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Connecting to OpenVPN on Asus Merlin Firmware

TeamFlashRouters · Sep 22, 2021 ·

To setup VPN on your Asuswrt Merlin router, you will need to first download an OpenVPN (.ovpn) file from your VPN service provider and load it onto your router.

Review your specific VPN service instructions below. Follow these instructions to locate and upload your OpenVPN file. Depending on the VPN service, there may be additional steps and configurations required to complete the setup.

Using Asuswrt Merlin’s VPN Director, your router can store up to five different VPN connections and switch between them at will.

Surfshark Merlin WireGuard Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for Surfshark Merlin Setup

Download your Surfshark .conf file

If you are not already a Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

2. Click VPN Manual Setup.

3. Select Router as the Setup Method.

4. Select WireGuard as the Protocol.

5. Select I don’t have a key pair.

6. Enter FlashRouter as the name of the connection and click Next.

7. Click Generate a new key pair.

8. Click Choose a location.

9. Select the server location you want to connect to. Unless you need a specific location we recommend using Surfshark’s recommended Fastest server. Click Download to download the .conf file for this Surfshark server location.

Merlin Router Setup for Surfshark

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Select WireGuard as the VPN Protocol.

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here. Our example server was in New York so I have entered in Surfshark New York.

6. Set Enable WireGuard to Yes.

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

9. On the VPN Director page click the + symbol next to Add new rule.

10. Select the new WireGuard profile in the Interface dropdown.

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

12. Then click Apply at the bottom of the page.

Verify a successful Surfshark connection

Visit Surfshark’s IP Check from a private/incognito browsing window to verify your new IP address and virtual location.

How to change the Surfshark server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why is the internet LED red on my router?

Dave · May 2, 2019 ·

Upon flashing the router from stock manufacturer firmware to DD-WRT firmware many buttons and lights on the router may have altered functionality. With DD-WRT firmware on certain devices a red internet/WAN light means a successful connection. While in factory firmware a red light denotes an issue with your internet connection. For anyone with DD-WRT firmware, this is not something you need to worry about as long as the internet functionality is in fact working.

TP-Link Internet Setup

TeamFlashRouters · Apr 11, 2024 ·

Follow this article when you receive your new TP-Link FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the TP-Link.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

5. Enter tp-link as the admin password to access the TP-Link firmware settings.

6. Verify that your TP-Link FlashRouter is reporting as Internet and WAN Connected.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN Director for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Once you have OpenVPN connected on your Merlin FlashRouter you can manage your VPN connections by device or by VPN servers or even VPN providers. This is a major advantage of Asus Merlin firmware as it allows up to 5 VPN connections at the same.

Setup multiple VPN clients

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. In the Select Client instance dropdown select a new client instance to setup and follow your VPN providers setup guide.

4. Name the client in the Description field for more clarity for which server or provider is being setup.

5. Set the Redirect Internet traffic through tunnel dropdown to VPN Director.

Start or Stop VPN Client

1. Under Advanced Settings select VPN.

2. Click the VPN Director tab.

3. With multiple VPN clients connected you can start and stop them as needed from this page.

Assign a device to a specific VPN client

1. On the VPN Director page click the + symbol next to Add new rule.

2. Select the Interface that you want to add the device to.

3. Click the Local IP dropdown and a full list of devices connected to the Merlin FlashRouter should appear. Select the device you want to assign to this VPN client.

4. Click OK and click Apply.

IVPN WireGuard Setup

TeamFlashRouters · Oct 13, 2021 ·

Preparing for IVPN WireGuard Setup

Verify your IVPN login information

If you are not already a IVPN user Sign Up Now.

Log in to your account on the IVPN website.

DD-WRT Router Setup for IVPN WireGuard

Navigate to Setup > Tunnels

Enter IVPN WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

3. Select Wireguard from the dropdown.

3. Set MTU to 1412.

4. Click Generate Key.

9. Copy the Local Public Key.

10. In a new tab (leave the DD-WRT settings opened), go to your IVPN Account and click WireGuard and then click WireGuard Key Management.

11. Click Add New Key.

12. Paste the copied Local Public key to the Public Key field and click Add Key.

13.Copy the IP Address assigned to your public key and add it to the IP Addresses/Netmask(CIDR) field followed by a /32 subnet mask.

14. Click Add Peer.

15. Set the Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to 172.16.0.1

16. Set Endpoint to Enable.

17. Go to the IVPN Server Status page and copy the server name for the WireGuard server location you want to connect to.

Be sure to copy the WireGuard server address and not the OpenVPN server address.

18. Paste the server name you copied into the Endpoint Address field and set the Port to 2049.

19. On the IVPN Server Status page copy the Public Key of the server location you entered. Paste the Public Key into the Peer Public Key field.

20. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

21. At the bottom of the page click Save and then click Apply Settings.

Set IVPN DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 172.16.0.1

Set Static DNS 2 to 198.245.51.147

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful IVPN connection

Navigate to Setup > Tunnels

You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit IVPN’s website to verify your status as using IVPN.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

DD-WRT Router Setup Guide

Quick Start Guide for DD-WRT FlashRouters

Find setup guides, FAQs and troubleshooting tips for DD-WRT configured FlashRouters.

VIEW SUPPORTED ROUTER MODELS

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

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Setting up a Guest WiFi Network on Roqos

TeamFlashRouters · Nov 14, 2021 ·

Create a Guest WiFi network on your Roqos to segment certain devices from the main network and set custom content filters as you see fit. Note that this is only for 2.4GHz wireless.

1. Click the navigation menu and select Basic Settings > WiFi Settings.

2. Click Guest WiFi.

3. Toggle the Enable slider and set the Network Name and Guest WiFi Password. Click Save.

Roqos WiFi Settings - Guest Wifi name and password

4. Optional: If you wish to set specific Content Filters for the Guest Network and set the Filters that you see fit.

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