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Privacy Hero Creating User Profiles and Adding Devices to Profiles

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Privacy Hero router allows for User Profile creation. Doing so allows you to group different user’s devices together to customize the following rules:

  • Internet access scheduler (Bedtime settings)
  • Internet Safe Search
  • Youtube Safe Search
  • Block Adult Content

This makes the Privacy Hero a great router option for families and internet addicts.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click Create New Profile.

Privacy Hero Create New Profile

5. Set the Profile Name, select the Profile Icon, and click Save.

Privacy Hero Set Profile Name

6. Click the name of the User Profile.

Privacy Hero Select Profile

7. Select Devices.

Privacy Hero Select Devices

8. Select Manage Devices.

Privacy Hero Select Manage Devices

9. If you have not already connected your devices to the Privacy Hero network via wireless or ethernet you can do so now. Refresh the page after connecting a new device and it will appear in the list where you can select Move to “Profile Name” to move the device to the appropriate profile. By default new devices are in the Shared profile.

Privacy Hero Move to User Profile

If your devices were already connected to the Privacy Hero network and you are having issues identifying them I would recommend the following steps:

  1. Click the Devices icon.
  2. Select the device in question.
  3. Click Nerd and note down the IP Address of the device.
  4. Go to the network settings of your device where it will display the local IP Address and match that to the IP Address noted in Privacy Hero.

This is how you can identify a device that is not properly named.

10. Now that your devices are assigned you can set the Bedtime Settings (Internet Scheduler) and Safe Surf settings for your new Profile.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Bedtime Settings (Internet Scheduler)

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Bedtime settings feature allows users to schedule when internet access will be turned off for specific user profiles. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click the name of the User Profile.

Privacy Hero Select Profile

5. Click Schoolnights or Weekends depending on which you need to set rules for.

Privacy Hero Bedtime School Nights Weekends

6. Select the time that you want the Internet to turn off and the days you want this rule to apply to. Click Save.

Privacy Hero Set Bedtime

7. Set the Bedtime toggle to On.

Privacy Hero Enable Bedtime

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Safe Surf

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Safe Surf settings feature allows users to block inappropriate search results, YouTube videos, and adult content. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click the name of the User Profile.

Privacy Hero Select Profile

5. Toggle On the settings for Internet Safe Search, YouTube Safe Search, and Block Adult Content as needed.

Privacy Hero Safe Search

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Setup for AsusWRT Firmware Routers

· ·

You can connect to ExpressVPN on your AsusWRT router using OpenVPN.

Quick Options

  • OpenVPN: Download your preferred server .ovpn configuration file from the ExpressVPN website.

:point_right: If you are not already a ExpressVPN user Sign Up Now.

EXPRESSVPN SETUP GUIDE FOR ASUSWRT

1. Log in to your account on the ExpressVPN website.

2. In the “Set up your devices” section, click More and select Manual Configuration from the menu options.

3. Copy the Username and Password that are displayed on the right

ExpressVPN Manual Service Credentials

4. Download a server file from any of the available regions shown in the ExpressVPN Manual Configuration section (Americas, Europe, Asia Pacific, etc)

ExpressVPN Download .ovpn file

5. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

6. Navigate to the VPN tab and then click on the VPN Fusion tab, then click Add Profile

Click the VPN Button
VPN Fusion Add Profile

7.  Fill in your NordVPN information then click Apply and Enable.

  • Connection Name: Choose a name for your ExpressVPN OpenVPN connection.
  • VPN Type: Select OpenVPN
  • Import .ovpn File: Upload the OpenVPN file that you downloaded.
  • Username and Password: Copy and paste your ExpressVPN manual service credentials from step 3.

8. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router.

Asus ExpressVPN Connected

9. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device
  1. Connect your devices to the Asus router network and visit the ExpressVPN website, at the top it should display Your Status: Protected.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

🚫📱Do not run ExpressVPN apps on devices connected to your ExpressVPNrouter. Using the app at the same time as the router VPN may cause conflicts and connection issues.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Asus RT-AC68U B1 / C1 / AC1900 DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Asus RT-AC68U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC68U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC68U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC68U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC68U DD-WRT Wireless Security

The preset RT-AC68U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View AC68U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC68U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Asus RT-AC66U DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Asus RT-AC66U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC66U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC66U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC66U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC66U DD-WRT Wireless Security

The preset RT-AC66U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View AC66U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC66U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Asus RT-AC56U DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Asus RT-AC56U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC56U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC56U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC56U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC56U DD-WRT Wireless Security

The preset RT-AC56U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

ViewAC56U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC56U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

PPPoE Internet Setup

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Most ISPs do not require PPPoE credentials. If you are certain this is an ISP requirement in your setup, we kindly ask that you get in touch with your ISP to verify that they do in fact require PPPoE authentication and to provide you with the correct credentials to enter into your FlashRouter.

Before you enter your PPPoE credentials, you should have already setup your FlashRouter in a Single Router Setup with correct wiring. Once you enter PPPoE credentials you should then be able to connect to the internet.

If you are using a Dual Router Setup there is no need to enter PPPoE credentials if they are already entered in the existing router. You can disregard this article.

Enter your PPPoE credentials

DD-WRT Firmware

Navigate to Setup > Basic Setup

Access FlashRouters DD-WRT Admin Settings - Enter PPPOE Username and Password
  1. Set the Connection Type dropdown to PPPoE.
  2. Enter your ISP assigned PPPoE username and password.
  3. Click Apply Settings.

Power cycle your network devices

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Verify a successful Internet connection

Once the FlashRouter is booted up connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit any website and make sure the page fully loads. Once you have verified a successful Internet connection, begin connecting your network devices to the FlashRouter via wired or WiFi.

Please be aware that our support is not able to replicate PPPoE issues on our end, which makes them challenging to troubleshoot. In the event of an issue we recommend using a Dual Router Setup.

My WiFi password is not working

· ·

Keep in mind that passwords are case sensitive.

The preset DD-WRT FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Verify wireless password

Connect an ethernet cable from a numbered port on the FlashRouter to a computer and access the FlashRouter’s settings.

Navigate to Wireless > Wireless Security

Check the Unmask box and note the wireless password that is entered.

Verify the wireless settings

Make sure that you have WPA2 Personal / AES set as the security settings for all bands. For some router models make sure the CCMP-128 (AES) box is checked for all bands.

Forget network on your device

Wireless devices usually offer a “forget” network feature to remove a wireless network from the saved information of the wireless adapter. If you have updated your WiFi password and are trying to connect on a device that previously used the old WiFi password then removing the wireless network and then trying to connect fresh can help with this issue.

Linksys WRT1200AC DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys WRT1200AC are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT1200AC with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT1200AC DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View WRT1900AC DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

WRT1200AC DD-WRT Wireless Security

The preset WRT1200AC FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View WRT1200AC DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Linksys WRT1200AC WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

IPv6 Internet Setup

· ·

Most ISPs only support IPv4. Unless your ISP supports IPv6 then enabling it on the FlashRouter will not enable it across your network.

For most VPN users IPv6 should remain disabled as the VPN connection was designed to operate under IPv4 addresses only. Enabling IPv6 in this instance may compromise the security of the VPN tunnel.

We typically only recommend enabling IPv6 if you are not using VPN or if your VPN provider requires that IPv6 be enabled.

Enable IPv6

Navigate to Setup > IPv6

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set IPv6 to Enable.
  2. Select Native IPv6 from ISP in the dropdown.
  3. If you have specific IPv6 DNS servers you would like to add you can add them in the Static DNS fields or leave those fields blank.
  4. Click Apply Settings.

Power cycle your FlashRouter

Power your FlashRouter off and then power it back on by unplugging and then plugging it back in or using the button on the back of the FlashRouter.

Verify a successful IPv6 connection

Once the FlashRouter is finished powering back up, connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit  http://ipv6-test.com/ where you should see Supported under IPv6 connectivity if your ISP supports IPv6 and your modem is setup to passthrough IPv6.

Please be aware that we can not replicate ISP specific IPv6 issues, which makes them challenging to troubleshoot. We recommend contacting your ISP as the first step of troubleshooting.

How do I save and load a backup file?

· ·

Why should I save a backup file?

Save a backup file of your correctly configured DD-WRT settings to ensure you can load the working settings in a few simple clicks instead of manually configuring each setting in the event of a reset.

Save a backup file

Navigate to Administration > Backup

  1. Click Backup and save / download the file.
  2. Name the backup file “FlashRouter Backup”

Load a backup file

Navigate to Administration > Backup

  1. Click Choose File and find the backup file you previously saved.
  2. Click Restore.
How to Load a Backup File in DD-WRT FlashRouter

How do I set a Static IP for my device in DD-WRT?

· ·

It can be very useful to setup static local IP addresses for devices on your FlashRouter network. By assigning specific IP’s to specific devices you can better control and manage how your network and the internet interacts with each device.

Once you setup a static IP you can set access restrictions, monitor and control bandwidth, as well as bypass a router VPN connection or setup a device specific Kill Switch. Without a static IP assignment you may lose device specific settings when the DHCP lease to the router expires.

Navigate to Services > Services

Set Static IP by Device MAC Address in FlashRouter DD-WRT Settings
  1. Under Static Leases click Add once.
  2. Fill in the newly appeared fields.
    • MAC Address: Enter the device’s MAC address which can be found on the device itself or on the Status > LAN page.
    • Hostame: Enter a name for the device. Make sure that there are no spaces.
    • IP Address: Enter the desired static IP Address of the device. It should be on the same subnet as the FlashRouter (192.168.11.x)
    • Client Lease Time: Leave this field blank.
  3. Click Apply Settings
  4. Repeat the steps above for each individual static IP address you would like to setup. If you click Add before clicking Apply Settings you will lose the configuration.

If a device has wireless and ethernet capabilities the MAC Addresses will be different for a wireless connection and an ethernet connection. Make sure to set a static IP for both MAC Addresses in this case.

Why is my DNS showing as 192.168.11.1 on my devices?

· ·

When connected to a FlashRouter’s network the DNS settings of the devices will be reporting as 192.168.11.1. This means that the router is handling DNS internally through the servers you have set in the Setup > Basic Setup section of the router. If you did not set any custom DNS here, then you will using your ISP or VPN DNS servers automatically.

You can always customize the DNS servers in the router to your preferred servers and through DNSmasq the router will use 192.168.11.1 to route these servers to your connected devices.

In some instances disabling DNSMasq in the DD-WRT settings can help unblock previously blocked websites while connected to VPN. This will force devices to report the DNS servers set in the router directly as opposed to 192.168.11.1.

Disabling DNSMasq is not recommended unless FlashRouters specifically advises you but we have seen this work for certain VPN providers. To disable the DNSMasq do the following.

Navigate to Setup > Basic Setup

Disable DNSMaq Settings
  1. Uncheck Use DNSMasq for DHCP.
  2. Uncheck Use DNSMasq for DNS.
  3. Uncheck DHCP-Authoritative.
  4. Click Save.

Navigate to Services > Services

Disable DNSMaq Settings 2
  1. Set DNSMasq to Disable.
  2. Click Apply Settings.
  3. Reboot router.

Netgear R6400V2 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys R6400V2 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of WiFi settings exactly as they appear in the Linksys R6400V2 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R6400 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R6400 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R6400V2 DD-WRT Wireless Security

The preset WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R6400 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R6400 V2 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

What is a DNS leak and how can I prevent a DNS leak in my router?

· ·

What is a DNS leak?

A DNS Leak is an instance where your ISP receives DNS requests despite being connected to a VPN tunnel.

How do I check if my DNS is leaking?

  1. Perform the extended test on DNSLeakTest.com. Be sure to do so on multiple web browsers for best accuracy.
  2. Here you should only find one server and your ISP should not be listed as your actual ISP.
  3. If your actual ISP is not listed there is no DNS leak.

How can I prevent a DNS leak in DD-WRT?

Check your device's browser settings

Updates to web browsers have added DNS settings capabilities, while this often makes your browsing experience more secure it can also effect the results of a DNS leak test. You can go into your browser’s settings and search for “DNS” and disable the DNS of the browser for more accurate DNS leak test results.

A simple web search for “DNS settings [browser name]” should return helpful information for finding the setting in your browser.

Adjust DD-WRT settings

1. On the Setup > Basic Setup page of the DD-WRT settings check the Ignore WAN DNS box.

This setting may not appear in older DD-WRT firmware builds. If it is not appearing for you, upgrade your DD-WRT firmware.

DD-WRT Check Ignore WAN DNS

2. Lower on the same page check the Forced DNS Redirection box.

DD-WRT Check Forced DNS Redirection

3. Click Apply Settings at the bottom of the page and then wait a full minute and power the FlashRouter off and back on. Reconnect to the FlashRouter’s network once it boots back up and then make sure you are connected to VPN by going to https://whatismyipaddress.com then perform the DNS leak test again.

Adding your VPN provider’s DNS servers to the router’s configuration can be helpful as well. The DNS servers are typically found on the VPN provider’s website or you can reach out to their team for a recommendation of what DNS servers to enter.

Asus RT-AC5300 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Asus RT-AC5300 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC5300 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC5300 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC #1

View AC5300 DD-WRT FlashRouter 5GHz #1 Settings

5.0 GHz - Wireless-AC #2

View AC5300 DD-WRT FlashRouter 5GHz #2 Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC5300 DD-WRT Wireless Security

The preset Asus RT-AC5300 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View RT-AC5300 DD-WRT FlashRouter WiFi Seucirty Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC5300 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R9000 Nighthawk X10 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R9000 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R9000 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View R9000 DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View R9000 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AD

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R9000 DD-WRT Wireless Security

The preset R9000 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

TROUBLESHOOTING

Trouble with your Netgear R9000 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Linksys WRT1900ACS / ACV2 / ACV1 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys WRT1900AC are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT1900AC with DD-WRT firmware.

Please note there are many versions of the WRT1900AC with the same recommended settings, including WRT1900ACv1, WRT1900ACv2, WRT1900ACS, and WRT1900ACSv2.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT1900ACS DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View WRT1900ACS DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

WRT1900AC DD-WRT Wireless Security

The preset WRT1900AC FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 6038E07E70A8 then your WiFi password is Wireless#6038E

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View WRT1900AC DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Linksys WRT1900ACS WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R6300V2 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R6300V2 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R6300V2 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R6300 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R6300 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R6300V2 DD-WRT Wireless Security

The preset R6300V2 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R6300 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R6300 V2 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R7800 Nighthawk X4S DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Netgear R7800 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R7800 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View R7800 DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View R7800 DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R7800 DD-WRT Wireless Security

The preset R7800 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R7800 DD-WRT FlashRouter WiFi SecuritySettings

TROUBLESHOOTING

Trouble with your Netgear R7800 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R7000 Nighthawk DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Netgear R7000 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R7000 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R7000 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R7000 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R7000 DD-WRT Wireless Security

The preset R7000 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R7000 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R7000 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R8500 Nighthawk X8 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R8500 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R8500 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC #1

View R8500 DD-WRT FlashRouter 5GHz #1 Settings

2.4 GHz - Wireless-N

View R8500 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC #2

View R8500 DD-WRT FlashRouter 5GHz #2 Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R8500 DD-WRT Wireless Security

The preset Netgear R8500 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

TROUBLESHOOTING

Trouble with your Netgear R8500 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

How do I access my Roqos device settings?

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Your Roqos Core’s settings or UI (User Interface) is accessible via a secure cloud based connection rather than the typical local access of other routers. This means that you can manage your Roqos from anywhere in the world not just at home.

Visit the Roqos Login URL

From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

Roqos Login URL

Login with your Roqos account

Enter in the email and password that you set when your Roqos was initially setup. If you still need to create your Roqos account and activate your Roqos follow our Activate and Connect Roqos to Internet guide.

Roqos UI Login

Proceed with making the changes to the settings you desire

Now that you are logged in to your Roqos UI you adjust any settings as you see fit for your network. For guides on how to make specific changes to your Roqos view our Roqos Setup Guide area.

Roqos UI Logged in

Surfshark AsusWRT WireGuard Setup

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Preparing for Surfshark AsusWRT Setup

Copy your Surfshark Private Key

If you are not already a Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

Surfshark Account Login

2. Click VPN Manual Setup.

Surfshark VPN Manual Setup

3. Select Router as the Setup method.

Surfshark setup method Router

4. Select WireGuard as the Protocol.

Surfshark select WireGuard

5. Select I don’t have a key pair.

Surfshark No Key Pair

6. Enter FlashRouter as the name of the connection and click Next.

Surfshark Connection Name

7. Click Generate a new key pair.

Surfshark Generate new Key Pair

8. A Public Key and Private Key will then appear. Use the copy box to copy the Private Key. You will not need the public key.

Surfshark Private Key

AsusWRT Router Setup for Surfshark

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Fusion tab.

Asus VPN Fusion

3. Click Add profile.

Asus Add profile

4. In the Connection Name field enter in Surfshark.

5. In the VPN Type dropdown select Surfshark.

6. In the Region dropdown select the Surfshark location you want to connect to.

7. In the Private Key field paste in the Surfshark Private Key obtained earlier.

8. Click Apply and Enable at the bottom of the page.

Asus Surfshark profile

If you only want certain devices to connect to the Surfshark profile you are setting up instead of all the devices connected to the FlashRouter’s network click into the profile and disable Apply to all devices. Then click Devices and select the devices that you want to connect to VPN.

Asus VPN devices
Asus VPN select devices

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Asus Surfshark Connected

Verify a successful Surfshark connection

  1. You should now see a CONNECTED message.
  2. Visit Surfshark’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to Surfshark.

How to change the Surfshark server

  1. Use the profile service state toggle to disconnect the currently connected location.
  2. Then click into the Surfshark profile in the router’s settings.
  3. Then adjust the Region dropdown to a new location.
  4. Click Apply all settings.
  5. Use the profile service state toggle to connect the new location.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I find my router local IP address?

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The Local IP Address is the address that you can use to access a router’s firmware settings. Use the below instructions to find the local IP Address of the router you are connected to.

Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.

Find IP Address in Windows

1.  Open the Window search box, and search “command prompt”

How to Find IP Address using Windows Command Prompt

2. Type “ipconfig” and press Enter.

3. Your router’s local IP address will be listed next to Default Gateway.

How to Find IP Address using Windows Command Prompt 2

Find IP Address in Apple / Mac

1. Open System Preferences, and select Network.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer

2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.

3. Select Advanced.

How to Find IP Address using a MAC Computer 2

4. Select the TCP/IP tab.

5. Your router’s local IP address will be listed next to Router.

Find IP Address in iOS

1.  Open Settings

2. Select WiFi, and select the blue icon next to your current connection.

Select FlashRouters DD-WRT Wireless Network in order to Check Static IP Network Settings on iOS Mobile Device

3. Your router’s local IP address will be listed next to Router.

How to Find IP Address on IOS 2

Find IP Address in Android

1. From the top of the screen, swipe down to display settings.

2. Select WiFi.

WiFi Icon and Settings in Android Mobile Device

3. Select your current network.

How to Find IP Address on Android Device

4. Click on the gear next to Network Name (note this may be different on varying Android devices)
5. Click Advanced
6. Your router’s local IP address will be listed as the Gateway under Network Details.

Find Router IP on Android

Once you have followed these instructions to find the Local IP Address of the router you can enter the Local IP address in your web browsers URL to access the router’s firmware settings.

How do I read my Wireless status?

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The wireless status page is very helpful in diagnosing where a wireless issue stems from. Make sure the settings displayed on this page match the actual settings you have set in the DD-WRT Wireless settings. Review our recommended wireless settings for your FlashRouter if you are not getting accurate readouts.

Navigate to Status > Wireless

Interface

Select from the wireless interface that you want to view the readouts for.

MAC Address

Used to identify the wireless interface.

Chipset

Displays the wireless hardware that your FlashRouter uses.

Radio

Should always be set to Radio is On unless you have intentionally disabled the wireless on the FlashRouter. If this is displaying Radio is Off for certain wireless interfaces we recommend adjusting the Wireless Channel on the Wireless > Basic Settings page.

Mode

This should read as AP unless you are using an Advanced Wireless setup such as a Repeater, Client, or Repeater Bridge.

Network

Displays the wireless network mode that you have set for a specific wireless interface.

SSID

Displays the wireless network name that you have set for a specific wireless interface.

Channel

Displays the channel that you have set for a specific wireless interface. If this reads as Unknown it is best to select a new wireless channel or reboot the FlashRouter and check again.

TX Power

Displays the wireless transmit power that you have set for a specific wireless interface. If this reads as Unknown it is best reboot the FlashRouter and check again.

Rate

Displays an approximation of the max wireless speed available on a wireless band.

ACK Timing

Displays the ACK Timing that you have set for a specific wireless interface. If this reads as Unknown it is best reboot the FlashRouter and check again.

Encryption

Should always read as Enabled, WPA2 Personal.

Received (RX)

If this appears as 0% and there are no errors then it means that no devices have connected to the wireless interface yet. If this appears as 0% and the errors match the amount of OK packets you will need to adjust the wireless settings on the Wireless > Basic Settings page.

Transmitted (TX)

If this appears as 0% you will need to adjust the wireless settings on the Wireless > Basic Settings page.

ExpressVPN Setup on Roqos

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Preparing for ExpressVPN Setup

Obtain your ExpressVPN login information

If you are not already an ExpressVPN user Sign Up Now.

1. Visit ExpressVPN’s website login page.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

ExpressVPN account page

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

Connecting to ExpressVPN in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

Roqos VPN Out

3. Click the Connect to box.

Roqos VPN Connect to

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose ExpressVPN.

Roqos ExpressVPN select provider

Enter your ExpressVPN information

In the Username and Password field enter the ExpressVPN OpenVPN Username and Password that you obtained.

ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password
Roqos VPN ExpressVPN enter username and password

Select an ExpressVPN server

Click the Server dropdown and type in or scroll to your preferred server location.

Roqos VPN ExpressVPN select server

Click the Save button.

Roqos VPN Save Settings

Connect to ExpressVPN

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your ExpressVPN connection. Please be patient as the router connects your entire network through VPN.

Roqos VPN Connect

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to ExpressVPN or only certain devices.

Roqos VPN Included Devices

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to ExpressVPN. Then click Save.

Roqos VPN Include All Devices

If you only want specific devices to connect to ExpressVPN while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Roqos VPN Include Selected devices

Verify a successful ExpressVPN connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit ExpressVPN’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath ExpressVPN.

Connect to a different ExpressVPN server

To change your server click Disconnect on the VPN OUT page then return to the Connect To section to select a new server from the Server dropdown and click Save. Now click Connect once again on the VPN Out page.

Disconnect from ExpressVPN

To disconnect from ExpressVPN click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

How do I change my Wireless Network Name (SSID)?

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Change the FlashRouter’s wireless network name to any name you like.

Navigate to Wireless > Basic Settings

Changing SSID in DD-WRT Wireless Basic Settings page
  1. Click into the Wireless Network Name (SSID) field and enter in the new wireless name you would like to use.
  2. Click Apply Settings.
  3. Reconnect to the wireless network using your new wireless network name.

My VPN stopped working on my FlashRouter.

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The VPN connection on the FlashRouter will not drop in most instances however if the VPN stopped working follow the steps below.

In order to use the FlashRouters Privacy App you need DD-WRT build 02/15/22 r48362 or 2/10/20 r42335.

Follow these instructions to upgrade the firmware to 02/15/22 r48362: How do I upgrade the DD-WRT firmware of my FlashRouter?

If you would like the fully featured FR Privacy App version with Simple Setup you must use firmware builds from 2/10/20 r42335.

FlashRouters Privacy App

Navigate to Status > MyPage

  1. If MyPage is not properly loading the FlashRouters Privacy App try reinstalling the FlashRouters Privacy App.
  2. With the Auto Connect to VPN box checked simply power off the FlashRouter and power it back on to connect back to VPN.
  3. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  4. Try a different VPN server location.
  5. If applicable, switch from UDP to TCP or vice versa.
  6. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

DD-WRT Manual VPN

Navigate to Services > VPN

  1. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  2. Scroll to the bottom of the page and click Apply Settings.
  3. Try a different VPN server location.
  4. If applicable, switch from UDP to TCP or vice versa. Check your VPN provider’s website to see if the port needs to change with the protocol.
  5. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.