When is a router reset needed?
A reset of the FlashRouter should only be performed in the following instances:
- You have exhausted all other troubleshooting methods and cannot access your router settings.
- Password to access the FlashRouter’s settings are not working.
- Power light on the router is blinking steadily.
- Router is not accessible after upgrading the firmware
Reset Router
Asus FlashRouters:
- While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
- You will see the lights on the router flashing steadily and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Aircove, Linksys and Netgear FlashRouters:
- While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
- You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Access Router Settings
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Click Get Started on the ExpressVPN page that is displayed.
4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.
4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.
Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.
5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.
6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.
7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.
8. Your ExpressVPN FlashRouter is now fully setup!
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