Search Results for: via clas

Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware

TeamFlashRouters · Mar 16, 2022 ·

By default ExpressVPN firmware bonds the 2.4GHz and 5GHz wireless networks to a single wireless network name. Your device will automatically choose which one will provide the best connection. You can separate these networks to have unique Wi-Fi names so you can control which network your devices will use.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Select Network Settings on the left hand side of the menu.

5. Select Wi-Fi Settings on the left hand side of the menu.

6. Click the toggle for Separate 2.4GHz and 5GHz Wi-Fi.

7. Separate Wi-Fi details for the 5GHz band will now display. You can change the name and password if you so choose or leave it with the default name and password with “-5GHz” added to the name. Click Save. Click Continue.

What are some extra steps I can take to secure my network?

TeamFlashRouters · May 30, 2019 ·

DD-WRT open source firmware removes many firmware vulnerabilities and backdoor access issues that may cause problems in stock firmware. DD-WRT is also updated more frequently than stock firmware, so be sure to always check with the FlashRouter support team to see which DD-WRT build we recommend for the highest level of security for your router at any time.

Aside from avoiding common issues and flaws with stock firmware, DD-WRT give you more control over the firmware settings and allows you to take some extra steps to really lock down your network security. In this article we highlight additional options for WiFi network security and also preventative measures for remote execution attacks.

Wireless MAC Filtering

Navigate to Wireless > MAC Filter

Access FlashRouters DD-WRT Admin Enable MAC Filtering

Set Use Filter to Enable.
Select either Prevent or Permit
- Choose Prevent to add MAC addresses that you don’t want to join your network.
- Choose Permit to add MAC addresses that you do want to join your network, automatically blocking all others.
Select Edit MAC Filter List.
Add the MAC Address of the wireless devices you want to prevent or permit. Be sure to use the xx:xx:xx:xx:xx:xx format. Hint: You can see a list of connected devices MAC Address by clicking Wireless Client MAC List.
Click Save.
Replicate the steps above for each wireless band.
Click Apply Settings.

Disable Remote Access

Navigate to Services > Services

Set SNMP to Disable – this setting disables Simple Network Management Protocol, which prevents software from polling your network for information about connected devices.
Set SSHd to Disable – disabling the Secure Shell is a simple way to prevent root access and brute force attacks on your network.
Set Telnet to Disable – Telnet is a less secure version of SSH to manage your local router network via command line.
Click Apply Settings.

Navigate to Administration > Management

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access 2

Set Web GUI Management to Disable.
Set SSH Management to Disable.
Set Telnet Management to Disable.
Set Allow Any Remote IP to Enable – Even though this setting is set to Enable there is no remote access because Web GUI Management is already set to Disable.
Click Apply Settings.

PrivateInternetAccess (PIA) Setup on Roqos

TeamFlashRouters · Dec 24, 2021 ·

Preparing for PIA Setup

Obtain your PIA login information

If you are not already an PIA user Sign Up Now.

1. Visit PIA’s website login page.

2. Successfully log in with your account information.

Connecting to PIA in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

3. Click the Connect to box.

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose Private_Internet_Access.

Enter your PIA information

In the Username and Password field enter the PIA Username and Password that you logged in with.

Select a PIA server

Click the Server dropdown and type in or scroll to your preferred server location.

Click the Save button.

Connect to PIA

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your PIA connection. Please be patient as the router connects your entire network through VPN.

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to PIA or only certain devices.

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to PIA. Then click Save.

If you only want specific devices to connect to PIA while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Verify a successful PIA connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit PIA’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath Private_Internet_Access.

Connect to a different PIA server

To change your server click Disconnect on the VPN OUT page then return to the Connect To section to select a new server from the Server dropdown and click Save. Now click Connect once again on the VPN Out page.

Disconnect from PIA

To disconnect from PIA click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

Shipping FAQs

admin · Jan 29, 2019 ·

Shipping FAQs

General Shipping FAQs

What company do you use for shipping?

For domestic shipping, we offer United State Postal Service (USPS), and a FedEx Expedited 2-3 Day delivery option.

For International shipments, we offer USPS and FedEx.

Where do you ship from?

We ship all packages from our New Jersey warehouse.

How much does shipping cost?

Domestic Customers:

Free Standard Shipping 3-10 day Delivery when you purchase a router with any Service Plan.
$20 Flat Rate FedEx 2-3 Day Express shipping

International Customers:

Pricing for USPS, and FedEx will vary by country. You can see rates on the Shipping Estimate tab on any FlashRouters product page. FlashRouters does not add any internal handling fees to international rates.
Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind our support team will be available to assist if you have any setup issues once you receive your router.

Who pays for shipping?

Domestic customers can choose Free standard shipping. Customers pay shipping costs including customs, duties, processing fees, and taxes (if applicable) for all other options.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as Aramex, MyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely for you via our Flash My Router plan. A full list of compatible routers are listed there.

Known excluded countries are:

Afghanistan
Algeria
Angola
Bangladesh
Benin
Bhutan
Bosnia & Herzegovina
Botswana
Brazil
Burkina Faso
Burundi
Cape Verde
Central African Republic
Chad
Comoros
Congo – Brazzaville
Congo – Kinshasa
Cuba
Djibouti
Egypt
Eritrea
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea-Bissau
India
Indonesia
Iran
Iraq
Kenya
Kiribati
Kosovo
Laos
Lesotho
Liberia
Libya
Madagascar
Malawi
Malaysia
Mali
Mauritania
Mauritius
Mayotte
Mozambique
Myanmar (Burma)
Namibia
Nauru
Niger
Nigeria
Niue
North Korea
Palastinian Territories
Russia
Rwanda
Sao Tome & Principe
Senegal
Seychelles
Sierra Leone
Solomon Islands
Somalia
Sudan
Syria
Tajikistan
Tanzania
Togo
Tokelau
Tunisia
Turkmenistan
Tuvalu
Uganda
Wallis & Futuna
Western Sahara
Zambia
Zimbabwe

2025 - Postal Calendar

We will not be able to ship on the dates below. Your package will be shipped the following business day.

New Year’s Day: January-01
Martin Luther King Jr. Day: January-20
President’s Day: February-17
Memorial Day: May-26
Independence Day: July-04
Labor Day: September-01
Columbus Day: October-13
Veteran’s Day: November-11
Thanksgiving Day: November-27
Christmas Eve: December-24
New Year’s Eve: December-31

2025 Holiday Shipping Deadlines
In order to ensure timely delivery of your packages for the holiday season, please refer to the following shipping deadline dates for the following types of mail.

PLEASE NOTE: All deadlines are at 1PM EST of the designated.

USPS Priority 12/18
USPS APO/FPO/DPO 12/11
FedEx 12/21

International

International dates are for estimated delivery dates. However, customs can cause issues and may take longer.

Puerto Rico 12/21
Canada 12/21
Mexico 12/21
UK 12/20
Hong Kong 12/19
Australia 12/19
Middle East 12/19

Regardless of your carrier or country, we recommend that you place your holiday orders as soon as possible to ensure timely delivery.

Customs and Expenses

Will there be extra customs charges when my FlashRouter arrives?

There may be additional customs fees incurred based on the local importation laws of your country. You (the recipient) are responsible for all customs fees charged by your country’s customs agency.

Customs charges are NOT factored into the FlashRouters shipping cost.

All customs fees will be a separate charge and must be paid for by the recipient of the package.

We do our best to inform you of possible customs fees to the best of our ability, however we will not accept returns because of refusal to pay these fees.

If we receive a return due to failure to pay customs fees, you will be refunded but ONLY for the price of the FlashRouter. Original Shipping charges will NOT be refunded.

We do our best to make FlashRouters’ shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees.

Do you charge sales tax?

We will charge sales tax in any state where we are required to do so. Currently that is within New Jersey, due to the fact that this is the physical location of our business and New York but that is subject to change as law dictates.

Any taxes or customs fees that are incurred to your country’s current policies are out of our hands. We do our best to make the router and the shipping quick and affordable.

Using Device Groups to bypass VPN on ExpressVPN/Aircove firmware

TeamFlashRouters · May 12, 2022 ·

Bypassing the ExpressVPN tunnel on certain devices allows you to have multiple IP Addresses while connected to the same router. This feature is very helpful with certain websites where VPN is blocked such as streaming services and banking information.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Select VPN Off on the right hand side of the menu.

5. Click and drag the device that you want to bypass the VPN tunnel to the No VPN area.

The devices assigned to No VPN will now correct directly to your ISP internet while the devices in the VPN group will remain connected to the VPN server.

Using Device Groups to connect to multiple VPN locations on ExpressVPN/Aircove firmware

TeamFlashRouters · May 12, 2022 ·

ExpressVPN offers a great feature of connecting the FlashRouter to multiple ExpressVPN servers at the same time. You can then assign your devices to the location that you wish.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Select Add Group and name the new group or select one of the pre-named groups below.

5. Click the three dots next to the new server location and type in the location you want to connect to. Click the new location to connect.

5. Click and drag the device that you want assigned to the VPN New Group.

The devices assigned to new group will now connect to that location while the devices in the first VPN group will remain connected to the VPN server selected in that area.

Change server locations on ExpressVPN/Aircove firmware

TeamFlashRouters · May 12, 2022 ·

You can change the ExpressVPN server location at any time so your Internet connection appears as originating from that location.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Click the three dots next to the server location.

5. Type in the location you want to connect to. Click the new location to connect.

6. You are now connected to the new server location.

ExpressVPN offers servers in locations all over the world. Typically for speeds it is best to connect to the server closest to your actual location. Clicking a country instead of a city will connect you to the ideal city in that country.

Which DD-WRT wireless extender setup should I be using?

TeamFlashRouters · Jun 11, 2019 ·

FlashRouters supports four unique DD-WRT wireless extender setups – options similar to an open source Mesh network. Each different wireless extender configuration serves a different purpose. Read below to see which guide fits your configuration requirements!

Wireless Repeater

Why should I choose Wireless Repeater Setup?

If you have a MiFi wireless only internet connection or other type of WiFi internet where there is no access to any ethernet port for a wired internet connection, then you can setup a wireless repeater network to both extend WiFi and add wired connection capabilities.
If you have a large home or office area that requires additional WiFi coverage can use a wireless repeater setup to extend the existing network.
If you want to create a separate VPN WiFi network in your home without placing the FlashRouter in the same room as your primary router you can use wireless repeater to establish a WiFi internet connection and then connect to VPN on your WiFi repeater network.
If you want a wireless Dual Router setup option where you can have local ISP IP address through your main router WiFi network and your VPN IP address through your FlashRouter Wireless Repeater WiFi network, both available for you to connect at all times. Each network is on a unique subnet.

View the FlashRouter Wireless Repeater Setup Guide.

Wireless Repeater Bridge

Use Cases

Wireless Repeater Bridge Setup

Anyone that needs all their devices connected to the same local network.
Anyone with a MiFi internet connection that does not have an ethernet port and has no need for VPN.
Anyone with a large wireless area that requires additional coverage.

Wireless Client Bridge

Use Cases

Wireless Client Bridge Setup

Anyone with a MiFi internet connection that needs wired access.
Anyone that needs additional wired ports instead of using a switch.
Anyone with wired only devices in their home that are too far from your main router.

Wireless Access Point DHCP Forwarder

Use Cases

Wireless Access Point DHCP Forwarder Setup

Anyone that needs their devices connected to the same local network and wants lossless LAN to LAN speeds via wireless and ethernet connection.
Anyone that wants to use their main router to provide DHCP to their router instead of having an additional DHCP server.

Privacy Hero Bypass certain devices from VPN

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

If you have certain devices in your network that you do NOT want connecting to VPN you can follow these steps to bypass these devices from the Privacy Hero’s VPN connection.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Devices symbol.

4. Click the name of the Device you want to bypass from VPN.

5. Set the VPN toggle to Off. You can also do the same for Adblocking and Device Protection as needed.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Surfshark VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.

Follow the steps below to connect your Privacy Hero to Surfshark WireGuard® or OpenVPN servers.

Don’t have a Privacy Hero yet? Get your Privacy Hero Router for Surfshark here

Surfshark Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose Wireguard and go to the Router section.

8. Now go to Locations, and click on the server location you wish to use. Then, download the server file.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Surfshark OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose OpenVPN and go to the Router section.

8. Now go to Credentials and find your OpenVPN specific Username and Password.

9. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

10. Now go back to the Surfshark account page, and press Locations.

11. Click on the country name that you want to choose, and Download any of the available server files from the list. (We recommend download the UDP version of the server file).

12. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

13. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Surfshark IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPVanish VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

IPVanish Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your IPVanish account.

6. Click WireGuard on the left menu to access the WireGuard Configuration Generator.

Then select the server location and click Generate to download the WireGuard configuration file.

7. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

IPVanish OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. Download an .ovpn file from the IPVanish server list.

6. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page.

7. Enter your IPVanish account login as the Username and Password. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the IPVanish IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Access Router Settings

TeamFlashRouters · Feb 8, 2023 ·

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change WiFi name and password on Asus

TeamFlashRouters · Feb 26, 2024 ·

Set a custom WiFi network name and password for your devices to join the Asus FlashRouter’s network.

View our guide for more instructions on how to access AsusWRT firmware settings.

1. Under General select Network Map.

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Asus WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Wireless Repeater – WiFi as WAN on Roqos

Dave · Dec 16, 2021 ·

WiFi as WAN is a feature of the Roqos software which allows you to use an existing WiFi network as the Internet source for the Roqos router instead of an ethernet cable connection. This is a great solution for travelling users who do not have access to the modem/router in their hotel or AirBnB.

1. Click the navigation menu and select Basic Settings > Internet Settings.

Roqos Basic Settings - Internet Settings

2. Click WiFi as WAN.

3. Scroll down and select the existing WiFi network you wish to use for WAN/Internet from the Nearby Wireless Networks list.

4. Enter the correct password for the existing WiFi network and click Connect.

5. Toggle the Enable slide and click Save.

Be patient as the connection is made. It usually takes 30 seconds to a minute to connect. Then test that your Internet is working while connected to the Roqos network.

Privacy Hero Change Wi-Fi Name and Password

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Click the edit box for the 5GHz network or the 2.4GHz network.

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wireless Channel

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Click the edit box for the 5GHz network or the 2.4GHz network.

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Disable Wi-Fi

TeamFlashRouters · Feb 8, 2023 ·

Use these steps to disable your Privacy Hero Wi-Fi so only ethernet connections are active. This is not a required step just a preference.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

4. Set the toggle switches to the off position for the Wi-Fi bands you want to disable.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Ad blocking on Roqos

Dave · Dec 16, 2021 ·

Enable Ad blocking on your Roqos Core so you are not inundated with ads across the internet.

1. Click the navigation menu and select Cybersecurity > Ad blocker.

2. Toggle the Enable slider and select if you want to apply Ad blocking to all devices or only select profiles and click Save.

Connecting to OpenVPN on Asus Merlin Firmware

TeamFlashRouters · Sep 22, 2021 ·

To setup VPN on your Asuswrt Merlin router, you will need to first download an OpenVPN (.ovpn) file from your VPN service provider and load it onto your router.

Review your specific VPN service instructions below. Follow these instructions to locate and upload your OpenVPN file. Depending on the VPN service, there may be additional steps and configurations required to complete the setup.

Using Asuswrt Merlin’s VPN Director, your router can store up to five different VPN connections and switch between them at will.

Separate your WiFi 2.4GHz and 5GHz Merlin networks

TeamFlashRouters · Jan 19, 2022 ·

Change your Merlin FlashRouter’s WiFi Network Name to different names for the 2.4GHz and 5GHz bands so they can be joined separately.

1. Under General select Network Map.

2. In the Network name (SSID) field enter two different names for the 2.4GHz and 5GHz bands.

3. Click Apply and then rejoin the new wireless network.

DNS Setup for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Enter custom DNS servers in your Asus Merlin firmware to avoid using your ISP DNS, which will steal and collect your browsing data.

1. Under Advanced Settings select LAN.

2. Click the DHCP Server tab.

3. In the DNS Server 1 and DNS Server 2 fields enter the DNS server that you wish to use.

4. Click Apply and then reboot the router and reconnect to the network.

VPN Killswitch for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Once you have OpenVPN connected on your Merlin FlashRouter you can enable the VPN Killswitch so that no internet traffic passes through your router that is not encrypted by the VPN tunnel.

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. Set Killswitch – Block routed clients if tunnel goes down to Yes.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

4. Click Apply.

VPN Director for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Once you have OpenVPN connected on your Merlin FlashRouter you can manage your VPN connections by device or by VPN servers or even VPN providers. This is a major advantage of Asus Merlin firmware as it allows up to 5 VPN connections at the same.

Setup multiple VPN clients

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. In the Select Client instance dropdown select a new client instance to setup and follow your VPN providers setup guide.

4. Name the client in the Description field for more clarity for which server or provider is being setup.

5. Set the Redirect Internet traffic through tunnel dropdown to VPN Director.

Start or Stop VPN Client

1. Under Advanced Settings select VPN.

2. Click the VPN Director tab.

3. With multiple VPN clients connected you can start and stop them as needed from this page.

Assign a device to a specific VPN client

1. On the VPN Director page click the + symbol next to Add new rule.

2. Select the Interface that you want to add the device to.

3. Click the Local IP dropdown and a full list of devices connected to the Merlin FlashRouter should appear. Select the device you want to assign to this VPN client.

4. Click OK and click Apply.

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the Streaming symbol.

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change WiFi name and password on Merlin

TeamFlashRouters · Jan 19, 2022 ·

Set a custom WiFi network name and password for your devices to join the Merlin FlashRouter’s network.

1. Under General select Network Map.

3. In the WPA-PSK key field enter the password you want to join your devices to the Merlin WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Privacy Hero Adblocking Malware and Phishing Prevention Setup

TeamFlashRouters · Apr 3, 2023 ·

Use these steps to enable Privacy Hero’s adblocking, malware, and phishing prevention settings to add extra security to your network.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

4. Toggle the Adblocking and Malware & Phishing switches to On.

Privacy Hero Adblocking Malware and Phishing

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero VPN Kill Switch Setup

TeamFlashRouters · Apr 3, 2023 ·

Use these steps to enable Privacy Hero’s VPN Kill Switch to make sure that no traffic goes through your router unless it is connected to VPN.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

4. Toggle the VPN Kill Switch setting to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change VPN Providers

TeamFlashRouters · Apr 3, 2023 ·

Each Privacy Hero router comes with a year free of Privacy Hero WireGuard VPN and can be setup for NordVPN and Surfshark users as well. Use these steps to change between the VPN providers to find the best connection for your needs.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

4. Click the Change button and select the VPN provider that you want to use.

Follow our guides for connecting to NordVPN or Surfshark. If you are switching to Privacy Hero VPN just select it from dropdown and toggle the VPN switch to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change WiFi name and password on Roqos

TeamFlashRouters · Nov 14, 2021 ·

Change your Roqos’ WiFi Network Name and Password to anything you like. Make sure it is not a duplicate of an existing WiFi name.

1. Click the navigation menu and select Basic Settings > WiFi Settings.

2. Click Main WiFi.

3. Click Settings.

4. Enter the new Network Name and Network Password. Click Save.

Roqos WiFi Settings - Enter new name and password

5. Reconnect your WiFi devices to the new network with the password you just set.

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Wireless MAC Filtering

Disable Remote Access

Preparing for PIA Setup

Obtain your PIA login information

Connecting to PIA in the Roqos Core

Access the Roqos Core UI

Enter your PIA information

Select a PIA server

Connect to PIA

Assign devices to connect to VPN

Verify a successful PIA connection

Connect to a different PIA server

Disconnect from PIA

VPN FAQs

General VPN FAQ Answers

What is a VPN?

Will a FlashRouter with a built-in VPN client speed up my connection?

Which VPN provider should I use?

Should my FlashRouter replace my old router?

VPN Security FAQ Answers

Can I change my IP address to one in another country?

When is my connection secure?

How can I be sure my connection is safe and encrypted?

What VPN connection standards are supported on a FlashRouter?

Technical VPN FAQ Answers

What operating systems do you support?

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

Shipping FAQs

General Shipping FAQs

What company do you use for shipping?

Where do you ship from?

How much does shipping cost?

How fast do you ship?

Who pays for shipping?

Can you ship to my country?

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Customs and Expenses

Will there be extra customs charges when my FlashRouter arrives?

Do you charge sales tax?

Wireless Repeater

Why should I choose Wireless Repeater Setup?

Wireless Repeater Bridge

Use Cases

Wireless Client Bridge

Use Cases

Wireless Access Point DHCP Forwarder

Use Cases

Setup multiple VPN clients

Start or Stop VPN Client

Assign a device to a specific VPN client

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