FlashRouters Support Portal

Prioritizing Privacy

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My VPN stopped working on my FlashRouter.

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The VPN connection on the FlashRouter will not drop in most instances however if the VPN stopped working follow the steps below.

In order to use the FlashRouters Privacy App you need DD-WRT build 02/15/22 r48362 or 2/10/20 r42335.

Follow these instructions to upgrade the firmware to 02/15/22 r48362: How do I upgrade the DD-WRT firmware of my FlashRouter?

If you would like the fully featured FR Privacy App version with Simple Setup you must use firmware builds from 2/10/20 r42335.

FlashRouters Privacy App

Navigate to Status > MyPage

  1. If MyPage is not properly loading the FlashRouters Privacy App try reinstalling the FlashRouters Privacy App.
  2. With the Auto Connect to VPN box checked simply power off the FlashRouter and power it back on to connect back to VPN.
  3. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  4. Try a different VPN server location.
  5. If applicable, switch from UDP to TCP or vice versa.
  6. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

DD-WRT Manual VPN

Navigate to Services > VPN

  1. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  2. Scroll to the bottom of the page and click Apply Settings.
  3. Try a different VPN server location.
  4. If applicable, switch from UDP to TCP or vice versa. Check your VPN provider’s website to see if the port needs to change with the protocol.
  5. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

Wireless Repeater – WiFi as WAN on Roqos

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WiFi as WAN is a feature of the Roqos software which allows you to use an existing WiFi network as the Internet source for the Roqos router instead of an ethernet cable connection. This is a great solution for travelling users who do not have access to the modem/router in their hotel or AirBnB.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select Basic Settings > Internet Settings.

Roqos Basic Settings - Internet Settings

2. Click WiFi as WAN.

Roqos Internet Settings - WiFi as WAN

3. Scroll down and select the existing WiFi network you wish to use for WAN/Internet from the Nearby Wireless Networks list.

4. Enter the correct password for the existing WiFi network and click Connect.

5. Toggle the Enable slide and click Save.

Roqos WiFi as WAN - Enable and Save

Be patient as the connection is made. It usually takes 30 seconds to a minute to connect. Then test that your Internet is working while connected to the Roqos network.

Privacy Hero Change Wireless Channel

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Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Router App Support

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ExpressVPN Router App Setup Guides

Asus RT-AC68U, RT-AC87U, RT-AC56R, RT-AC56S, RT-AC56U

How to set up the ExpressVPN router app for Asus RT-AC68U, RT-AC87U, RT-AC56R, RT-AC56S, and RT-AC56U

ExpressVPN router app with MediaStreamer

How to use MediaStreamer on the ExpressVPN router app

Linksys EA6200

How to configure the ExpressVPN router app for Linksys EA6200

Linksys WRT1200AC

How to configure the ExpressVPN router app for Linksys WRT1200AC

Linksys WRT1900AC(S or V2)

How to configure the ExpressVPN router app for Linksys WRT1900AC(S)

Linksys WRT3200ACM

How to configure the ExpressVPN router app for Linksys WRT3200ACM

Netgear R6300v2, Netgear R6700v3, Netgear Nighthawk R7000, and Netgear Nighthawk R7000P

How to set up the ExpressVPN router app for Netgear R6300v2, Netgear R6700v3, Netgear Nighthawk R7000, and Netgear Nighthawk R7000P

Set up ExpressVPN app on existing Linksys router

Set up the ExpressVPN app for router on your existing Linksys router

ExpressVPN Router App Troubleshooting

Bridge devices to your network via an ExpressVPN router

How to bridge devices to your wireless network via an ExpressVPN router

ExpressVPN router app FAQs

ExpressVPN router app FAQs

ExpressVPN router app setting changes

Additional ExpressVPN router app setting changes

Finding the default passwords for the ExpressVPN router app

Finding the default passwords for the ExpressVPN Router App

Identify which Linksys router you have

How to identify which Linksys router you have

NOT connected to the ExpressVPN router correctly

Seeing the “NOT connected to the ExpressVPN router correctly” page

Reflash Linksys router back to factory image

How to reflash your Linksys router back to factory image

Reset your ExpressVPN router to the original firmware

How to reset your ExpressVPN routers to the original firmware

Set up remote access for your router

How to use port forwarding to remotely access your router

Share a USB drive over your router’s network

How to share a USB drive over your router’s network

Upgrade the ExpressVPN router firmware

How to upgrade the ExpressVPN router firmware

NordVPN Cudy OpenVPN Setup

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Preparing for NordVPN Cudy Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

NordVPN login

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

NordVPN setup manually

3. Enter in the verification code that was sent to your email.

NordVPN verify code

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

NordVPN credentials

Download your NordVPN .ovpn file

1. There are two options for obtaining the .ovpn file. The first and recommended is to navigate to NordVPN’s server recommendation page. Click Recommended Server to display the fastest server based on your actual location. You can adjust the country if you don’t want to connect to the recommended country.

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

NordVPN Recommended Server

The second method to obtain a server is for connecting to a specific server number that you know you want to use. This applies to NordVPN Dedicated IP servers if you are signed up for that service. Go to NordVPN’s .ovpn file page. Then search for the server number that you want to use and click Download UDP.

NordVPN Download Specific Server

Cudy Router Setup for NordVPN

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

Cudy General Settings

2. Click VPN.

Cudy VPN Tab

3. Toggle the Enable switch to On.

Cudy enable VPN

4. Select OpenVPN Client from the Protocol dropdown.

Cudy select OpenVPN Client

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

Cudy OpenVPN Browse button

6. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password.

Cudy NordVPN enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful NordVPN connection

  1. You should now see a CONNECTED message.
  2. Visit NordVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to NordVPN.

How to change the NordVPN server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN TP-Link OpenVPN Setup

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Preparing for ExpressVPN TP-Link Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

ExpressVPN Download .ovpn file

TP-Link Router Setup for ExpressVPN

Login to TP-Link firmware settings in a browser on any computer or smart device connected to the FlashRouter’s network.

1. Navigate to the Advanced tab.

TP-Link Advanced settings

2. Navigate to the VPN Client tab.

TP-Link VPN Client

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

TP-Link VPN Client enable

4. Click the Add button in the Server List area.

TP-Link Add server button

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in New York so I have entered in ExpressVPN New York.

Set the VPN Type to OpenVPN.

In the Username and Password fields paste in the ExpressVPN username and password we obtained earlier.

Click Browse and select the .ovpn file you downloaded earlier. Then click Save.

TP-Link ExpressVPN setup

By default no devices will be assigned to the VPN Tunnel. With TP-Link firmware you must manually assign the devices that you want connected to the VPN tunnel. Proceed with the next steps to do so for all devices you want connected to VPN.

6. Click the Add button in the Device List area.

TP-Link add devices to VPN tunnel

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

TP-Link select devices to add to VPN tunnel

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

TP-Link ExpressVPN toggle VPN on

Verify a successful ExpressVPN connection

  1. You should now see a CONNECTED message.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ExpressVPN.

How to change the ExpressVPN server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?

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When is a router reset needed?

A reset of the FlashRouter should only be performed in the following instances:

  • You have exhausted all other troubleshooting methods and cannot access your router settings.
  • Password to access the FlashRouter’s settings are not working.
  • Power light on the router is blinking steadily.
  • Router is not accessible after upgrading the firmware

Reset Router

Asus FlashRouters:

  1. While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
  2. You will see the lights on the router flashing steadily and this is how you know you have reset the router.
  3. Let the router sit for about a minute and then reboot the router.

Aircove, Linksys and Netgear FlashRouters:

  1. While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
  2. You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
  3. Let the router sit for about a minute and then reboot the router.

Access Router Settings

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

ExpressVPNrouter.com
192.168.132.1

3. Click Get Started on the ExpressVPN page that is displayed.

ExpressVPN Get Started

4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.

ExpressVPN Activation Code

4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.

Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.

ExpressVPN Wiring

5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.

ExpressVPN Share Crash Report

6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.

ExpressVPN Set WiFi Name and Password

7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.

ExpressVPN admin password

8. Your ExpressVPN FlashRouter is now fully setup!

ExpressVPN Connected

Surfshark Merlin WireGuard Setup

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Preparing for Surfshark Merlin Setup

Download your Surfshark .conf file

If you are not already a Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

Surfshark Account Login

2. Click VPN Manual Setup.

Surfshark VPN Manual Setup

3. Select Router as the Setup Method.

Surfshark setup method Router

4. Select WireGuard as the Protocol.

Surfshark select WireGuard

5. Select I don’t have a key pair.

Surfshark No Key Pair

6. Enter FlashRouter as the name of the connection and click Next.

Surfshark Connection Name

7. Click Generate a new key pair.

Surfshark Generate new Key Pair

8. Click Choose a location.

Surfshark Choose a Location

9. Select the server location you want to connect to. Unless you need a specific location we recommend using Surfshark’s recommended Fastest server. Click Download to download the .conf file for this Surfshark server location.

Surfshark download conf file

Merlin Router Setup for Surfshark

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Merlin VPN Client Tab

3. Select WireGuard as the VPN Protocol.

Merlin VPN Client WireGuard

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

Merlin WireGuard Choose File Upload

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here. Our example server was in New York so I have entered in Surfshark New York.

Merlin WireGuard ProtonVPN Description

6. Set Enable WireGuard to Yes.

Merlin Enable WireGuard

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

Merlin WireGuard Connected

8. By default no devices are assigned to the new active WireGuard connection profile. Click the VPN Director tab to assign specific devices to the new WireGuard profile. Your IP will not be changed on your devices yet.

WireGuard select VPN Director

9. On the VPN Director page click the + symbol next to Add new rule.

WireGuard VPN Director Add new rule

10. Select the new WireGuard profile in the Interface dropdown.

WireGuard VPN Director select Interface

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

If you only want certain devices to connect to the WireGuard Client profile you have setting up instead of all the devices connected to the FlashRouter’s network please complete the instructions on our VPN Director guide.

12. Then click Apply at the bottom of the page.

Verify a successful Surfshark connection

Visit Surfshark’s IP Check from a private/incognito browsing window to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to Surfshark.

How to change the Surfshark server

  1. Follow the steps at the top of the page to obtain a new .conf file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Streaming Relocation

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Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the Streaming symbol.

Privacy Hero Streaming

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

Privacy Hero select Region

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change Wireless Channels on ExpressVPN/Aircove firmware

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Changing the wireless channel on your ExpressVPN FlashRouter can help with WiFi stability and allows you to use a wireless channel with less traffic in your local environment.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

ExpressVPNrouter.com
192.168.132.1

3. Login with your ExpressVPN FlashRouter admin password.

ExpressVPN Router admin login

4. Select Network Settings on the left hand side of the menu.

ExpressVPN Network Settings

5. Select Wi-Fi Settings on the left hand side of the menu.

ExpressVPN WiFi Settings

6. Select Advanced Settings.

ExpressVPN WiFi Advanced Settings

7. Select the Channel Width and Main Channel you want your ExpressVPN FlashRouter to use. Note that higher 5GHz Wi-Fi channels will not be compatible with older devices. Click Save. Click Continue.

ExpressVPN WiFi Channels

PureVPN Merlin WireGuard Setup

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Preparing for PureVPN Merlin Setup

Download your PureVPN .conf file

If you are not already an PureVPN user Sign Up Now.

1. Log in to your account on the PureVPN website.

PureVPN Login

2. Select Manual Configuration.

PureVPN Manual Configuration

3. Select the Server Location you want to connect to and then click Download.

PureVPN select server location

4. In the Select Protocol dropdown choose WireGuard.

PureVPN WireGuard

5. In the Select Device dropdown choose DD-WRT. Then click Generate Configuration. This will save a .conf file to your computer.

PureVPN Generate Config

Merlin Router Setup for PureVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Merlin VPN Client Tab

3. Select WireGuard as the VPN Protocol.

Merlin VPN Client WireGuard

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

Merlin WireGuard Choose File Upload

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here.

Merlin WireGuard ProtonVPN Description

6. Set Enable WireGuard to Yes.

Merlin Enable WireGuard

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

Merlin WireGuard Connected

8. By default no devices are assigned to the new active WireGuard connection profile. Click the VPN Director tab to assign specific devices to the new WireGuard profile. Your IP will not be changed on your devices yet.

WireGuard select VPN Director

9. On the VPN Director page click the + symbol next to Add new rule.

WireGuard VPN Director Add new rule

10. Select the new WireGuard profile in the Interface dropdown.

WireGuard VPN Director select Interface

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

If you only want certain devices to connect to the WireGuard Client profile you have setting up instead of all the devices connected to the FlashRouter’s network please complete the instructions on our VPN Director guide.

12. Then click Apply at the bottom of the page.

Verify a successful PureVPN connection

Visit PureVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to PureVPN.

How to change the PureVPN server

  1. Follow the steps at the top of the page to obtain a new .conf file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Router FAQs

· ·

Router FAQs

What is an IP Address?

An IP (Internet Protocol) Address is a numerical assignment for each device (cell phone, iPad, laptop computer, printer etc) inside a network that uses the Internet Protocol for communication. Internet Protocol is responsible for routing information packets across network boundaries. It is the main protocol establishing the Internet.

An IP address serves two predominant functions. First is to host or network interface identification. Second, it provides location addressing. To put it bluntly, an IP address tells wherever you are connecting, to whom you are visiting, and where you are located.

What is DNS?

DNS (Domain Name System) is a protocol within the TCP/IP protocol that uses a set of standards for how computers exchange data on the Internet and on many private networks.

The basic job of DNS is to convert a user-friendly domain name into an IP address that computers use to identify one another. Think of DNS like your cellphone contact list; you tap the name and the phone contacts to a phone number.

It is easier to remember flashrouters.com, rather than its IP address. Imagine if you had to remember all of the IP addresses of your favorite websites!

What is DNSMasq?

DNSMasq is a local DNS server that speeds up host-name searches from your computer/Internet connection after pressing enter.

Basically, DNSMasq gives the router some advanced enterprise functionality – caching DNS records locally so you have a faster browsing experience. Your computer only has to go to the router instead of repeatedly scouring the web for a commonly visited site.

What is Throughput and How Do I Improve it?

Throughput is the average rate of successful delivery of messages through a network. Simply put, throughput measures the speed of message delivery inside a network. If you think about it in relationship to networks and Internet connections, throughput defines the user experience. The key to a pleasing user experience is uninterrupted service and smooth data transfer.

In order to improve throughput,  you should get a router with more memory. If you notice that your network is running slowly due to congestion, you could probably benefit by upgrading your router to one with more memory. FlashMemory and RAM on a router add more room to prevent network congestion and improve throughput.

Most of FlashRouters‘ high-end units come with at least 8 MB of Flash memory and 64 MB of RAM which should be more than capable for providing for the average home users’ or small business will need in the future.

What is PPPoE?

PPPoE stands for Point-to-Point Protocol over Ethernet, a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with DSL services where individual users connect to a DSL modem over Ethernet.

With PPPoE, users virtually “dial” from one machine to another over an Ethernet network, establish a point-to-point connection and then data packets are securely transported through the connection.

PPPoE offers an Internet service provider (ISP) an easier way to track exactly how much bandwidth you are using in case they want to charge for it in the future.

What is the Difference Between VPN Encryption and Wireless Network Security?

VPN Encryption: If you are connected to the VPN on your home network, then any data that flows over the Internet is entirely encrypted whether you are connected to the Internet either wired or wirelessly. This means that if your Local ISP was trying to see what you are browsing or downloading, they would not be able to see your data.

Wireless Network Security: If you leave your wireless network open or insecure, it does not matter whether Internet traffic is encrypted, because someone can directly see what you are doing on your network, or even worse, can go in and put a wireless password on your network, locking you out. They may also be able to access folders and files on your computer without your control.

Best thing to do is protect your wireless network with a WPA secured password along with your VPN connection.

Are FlashRouters Affected By the Shellshock Bug?

No.

According to our in-house testing and multiple DD-WRT community reports, we have found that the Shellshock vulnerability will not work on with DD-WRT or TomatoUSB installed router. The vulnerability is based on a shell called BASH (Bourne Again Shell) but DD-WRT & Tomato firmware use BusyBox which is confirmed to not have this issue.

Please be advised that if you are using Optware on your DD-WRT router there is a chance that implementation is BASH based. Only used trusted optware on your router.

VPN FAQs

· ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

Windscribe WireGuard Setup

· ·

Preparing for Windscribe WireGuard Setup

Verify your Windscribe login information

If you are not already a Windscribe user Sign Up Now.

Log in to your account on the Windscribe website.

Windscribe Login

Go to the Windscribe WireGuard config generator page and select the Server location and Port you would like to use. Click Download Config.

Windscribe Wireguard select server location

Open the .conf file that is downloaded using Notepad in Windows or TextEdit in Mac.

DD-WRT Router Setup for Windscribe WireGuard

Navigate to Setup > Tunnels 

Enter Winscribe WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

Setup - Tunnel - Enable Tunnel

3. Select Wireguard from the dropdown.

Setup - Tunnel - Select Wireguard

3. Set CVE-2019-14899 Mitigation to Enable. Set NAT via Tunnel to Enable. Set Local Port to 51820. Set MTU to 1420.

Windscribe Wireguard Basic Settings

4. Check Firewall inbound and Kill Switch.

Windscribe Wireguard enable Firewall and Kill Switch

5. Set Advanced Settings to Enable and copy the PrivateKey from the .conf file and paste it into the Local Private Key field.

Windscribe Wireguard conf file PrivateKey
Windscribe Wireguard Local Private Key

6. Click Add Peer.

Windscribe Wireguard Add Peer

7. Set Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to the DNS found in the .conf file.

Windscribe Wireguard Peer Tunnel IP and DNS

8. Set Endpoint to Enable. Copy and Paste the Endpoint from the .conf file and paste it into the Endpoint Address field. Enter the same Port that appears next to the Endpoint.

Windscribe Wireguard conf file Endpoint
Windscribe Wireguard paste Endpoint

9. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

Windscribe Wireguard settings

10. Copy and Paste the PublicKey from the .conf file and paste it into the Peer Public Key field.

Windscribe Wireguard conf file PublicKey
Windscribe Wireguard Peer Public Key

11. Set Use Pre-shared Key to Enable. Copy and Paste the Presharedkey from the .conf file and paste it into the Pre-Shared Key field.

Windscribe Wireguard conf file PresharedKey
Windscribe Wireguard Pre-shared Key

12. Copy the Address from the .conf file and paste it into the IP Addresses/Netmask(CIDR) field.

Windscribe Wireguard IP Address
Windscribe Wireguard conf file Address

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. At the bottom of the page click Save and then click Apply Settings.

Verify a successful Winscribe connection

Navigate to Setup > Tunnels

  1. You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit whatismyipaddress.com to verify your status as using Winscribe.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Warranty and Returns FAQs

· ·

Warranty and Returns FAQs

At FlashRouters, we are confident that every router sold will function as advertised. We open, inspect, upgrade, configure, and then test all FlashRouters before they get shipped out. That is why we guarantee you will receive a working unit and offer our own 1-Year Hardware Warranty included with all New and Refurbished routers purchased from the FlashRouters website.

If you would like to extend the warranty coverage period to 2 years, the option is available during the FlashRouters checkout process.

Since we are so certain you will be happy with your upgraded and super secure network, all routers purchased from FlashRouters.com also come with a 30-day satisfaction guarantee.

Please read the warranty and return section in detail before placing an order or requesting an RMA. Our goal is to make the return process as smooth and transparent as possible for all customers. If the router you purchased does not work out for your needs we still want you to be satisfied with your purchasing experience.

Hardware Warranty and Return Policy

Requesting an RMA

Automated Return Merchant Authorization (RMA) requests are available from within your customer account panel. If you are eligible for a return then your RMA request will be approved. If your RMA request is not valid then it will be denied and you must e-mail FlashRouters Support for any additional information or actions. RMAs are valid for 7 days from the day they are issued. 

The following are the available options when submitting an RMA request. Continue reading for more information on all available RMA options and conditions. 

  1. Hardware Guarantee – available for 7 days after receiving your FlashRouter.
  2. Satisfaction Guarantee – available for 30 days after receiving your FlashRouter.
  3. Hardware Warranty – available for 1 year, or 2 years if upgraded when purchasing a FlashRouter.
  4. Hardware Repair – Anyone with a valid FlashRouters Support subscription is eligible for free Hardware Repair. 

Please note we can only provide prepaid labels for approved Hardware Warranty returns within the USA. Prepaid labels are not available for international customers. All return shipping for 30 Day Satisfaction refunds is paid for by the customer.

Hardware Guarantee

In the rare case you receive a faulty router, you can open a ticket to contact FlashRouter Support for an RMA or request an RMA in your customer account panel and we will work to rectify the situation immediately. If it is determined that the power supply you received was faulty, and not the router itself, our team will immediately ship you out a tested power supply at no additional cost.

Rest assured that we individually test and inspect every FlashRouter with great detail before shipment. BUT… if router gremlins (yes they do exist) snuck into your router during the shipping process and it no longer powers on, our team will supply you with a prepaid shipping label to return the unit back to our offices. As soon as we receive verified tracking on your return shipment we will ship out another thoroughly tested unit to you at no additional cost.

You must contact us within 7 days from when you received your FlashRouter to be eligible for a Hardware Guarantee prepaid shipping label from FlashRouters.

30-Day Satisfaction Guarantee

If you are not satisfied with the performance of your router after trying it out for up to 30 days, you can open a ticket to contact FlashRouter Support for an RMA or request an RMA in your customer account panel. Once the RMA is approved, you will then have the option to ship the unit back to FlashRouters.

Once we receive the return, our team inspects and refunds accordingly based on the original purchase price of your FlashRouter. Please note there is a $25 restocking fee and refunds do not include any initial shipping costs associated with your order. All restocking fees are returned as Store Credit. This means if you make another purchase at FlashRouters then your fee is refunded.

The item must also be fully functional and have no signs of cosmetic damage for you to receive the maximum refund. If you do not include the original boxing, or any router accessories you may also be charged an additional fee as indicated.

Ethernet Cable: $5

Power Source: $10 

Antennas: $5 per antenna

Router Stand: $10

Box: $10

Cosmetic Damage: Up to $25

What is covered under the 30-Day Satisfaction Guarantee?

If the VPN speeds or WiFi network speeds are not what you had hoped, if the setup is too complicated, or you just decided on another solution; these are all covered under the 30-Day Satisfaction Guarantee. 

We will not accept any returns of working routers after 30 days from the date you received your router. After 30 days, router returns/replacements will only be processed under the Hardware Warranty. 

Can I get the restocking fee waived?

If you place a new order for a different FlashRouter unit before returning your initial purchase, then we will waive the restocking fee. Otherwise the $25 restocking fee will be applied to your customer account as a store credit. You can then use this $25 store credit on any future FlashRouter purchase.

Rewards Points refunds

If you return your FlashRouter under the 30 day satisfaction guarantee then you will lose any reward points received for your initial purchase.

Hardware Warranty

A 1-year Hardware Warranty is included with the purchase of all New and Refurbished FlashRouters. If your router suffers hardware failure within 365 days from the date you received the unit then we will replace your router with another fully tested unit. You must pay for return shipping of the faulty unit back to our offices located in New Jersey, USA and our team will ship out your replacement at no additional cost.

You must contact the FlashRouter support team for an RMA number or request an RMA from your customer account panel before returning a router for warranty replacement. If you do not receive approval for a return then you will not be eligible for a replacement unit.

There are 2 options for receiving a Hardware Warranty replacement unit:

Option #1: Process another order for immediate shipping and as soon as we receive the returned device back in our offices we will issue you a refund for the initial purchase.

Option #2: Ship your faulty router back to our office, and as soon as we receive the unit our returns department will have a replacement unit shipped out to you at no extra cost.

How long do I have before my RMA expires?

RMA’s are good for 7 days from the date they are issued.

What if I upgraded to a 2 year Hardware Warranty at checkout?

All refund, replacement, RMA details, and options covered by the 1-year Warranty apply in the exact same manner for 2 year warranties over each respective warranty coverage period.

If for any reason the router you purchased is no longer in stock or discontinued then you have the option to replace your router with one of equal value or receive a refund. Hardware warranties are only eligible for refunds if we are unable to provide a replacement unit for you.

What should I do if my router is out of warranty coverage?

If your FlashRouter is out of the warranty coverage period, we are first and foremost apologetic for the passing of your router. Be sure to contact our sales team though and you can receive a special coupon as a return customer for a shiny new wireless networking centerpiece.

What is not covered with a FlashRouter Warranty?

Items that have been clearly damaged either by the customer or during the return process are not eligible for a full refund. This includes routers that have visible dents, scratches, or moving parts inside the router.

Can I upgrade to a 2 year warranty after my FlashRouter purchase?

2 year warranty upgrades are only available at the time of your FlashRouter purchase. Upgrades are not available once a FlashRouter order has been shipped. 

Can I get a Warranty on my router if I purchased a “Flash My Router” plan from FlashRouters?

Routers that have been “flashed” and configured by our support specialists for anyone who has purchased a Flash My Router Plan are not eligible for warranty coverage from FlashRouters. Only routers purchased through the FlashRouters.com website are eligible for warranty replacements or refunds.

Hardware Repair

FlashRouters is proud to offer a free repair and upgrade service for anyone with an active Silver or Gold Service Plan subscription. Any and all shipment costs associated with FlashRouter repairs or upgrade requests are the burden of the customer and will not be paid for by FlashRouters. However, the repair and upgrade service itself is FREE.

If you do choose to ship your router back to our office for repair, then you should include a prepaid shipping label in your package back to your home or office, so our team can send the router back to you whether we are able to repair the unit or not. Router accessories like power supplies, ethernet cable, or antennas do not need to be included when shipping back a unit for repair.

If our team is not able to resurrect your router from a power failure, faulty firmware upgrade, or any other reason then we can return the faulty unit back to you using the return shipping label included with your return package. Alternatively, we can destroy the unit and refund the return shipping costs if that is your preference.

Open Box Routers

What is an Open Box Router?

Open Box routers are fully functional units that have cosmetic flaws and are sold at heavy discounts. These units come with the same Support Plan options as New or RM units, which means you get the same support service with extremely discounted hardware.

Open Box routers are covered under the FlashRouter 30-Day Satisfaction Guarantee BUT come with no Hardware Warranty. We take every measure possible to ensure complete functionality and our team fully load tests these devices before shipment, but you should be very aware that you buy these discounted “open box” devices at your own risk without any Hardware Warranty.

What is the Open Box Router return policy?

Open Box Routers can only be returned within 30 days from the date you received your router. Returns will not be accepted on open box routers after 30-Day Satisfaction Guarantee window has expired. Please note that Open Box Router return shipping costs are not covered by FlashRouters and initial shipping costs are not included in any refunds. 

Accessories Warranty

All Accessories come with manufacturer warranties as listed on the respective product pages. 

FlashRouters will accept returns for refund or replacement of accessories only within 30 days from the date you received your order. After 30 days you must contact the manufacturer for any warranty replacements.

Accessories must be returned with all original packaging and with no cosmetic damage to receive a full refund. A missing box or damage to an item will result in a restocking fee per our discretion.

"Flash My Router" Refund Policy

The “Flash My Router” product offered by FlashRouters is a virtual service provided by the FlashRouters support team. This product includes a remote support session where our support team will flash your router and then complete your internet, WiFi, and VPN setup, and in certain cases support additional router features. 

Once your remote support session is completed there are absolutely no refunds on “Flash My Router” purchases. In the case we are unable to successfully flash your router we will offer a full refund for your “Flash My Router” purchase. “Flash My Router” purchases are fully refundable if you decide you would no longer like to use the service after your purchase is completed.

Service Plan Subscription Refund Policy

All FlashRouter router purchases include a recurring FlashRouters Service Plan subscription. There are 3 levels of support to choose from as either a quarterly or yearly recurring billing plan.

30-Day Satisfaction Guarantee

If you choose to return your FlashRouter under the 30-Day Satisfaction Guarantee, then you are eligible for a full refund on any Service Plan purchased with your FlashRouter.

Cancellation Policy

You may cancel your recurring billing at any time and you will not be charged again. Please note you will not be refunded for unused time from the initial billing/service period of your support plan subscription.

If you choose to cancel your 3 month FlashRouter support plan then you will retain support until the end of the 3 month period. If you choose to cancel your 1 year FlashRouter support plan then you will retain support until the end of the 1 year period. You will not lose time from your existing service plan if you cancel when a plan is active.

There is a 7-day grace period after Service Plan renewals have been charged, where you may request an immediate cancellation and full refund.

How do I change my FlashRouter Support subscription level?

How do I Upgrade my Service Plan?

You can upgrade a Service Plan at any time during a billing cycle. You must e-mail or live chat our support team and request an upgrade. Our team will then issue you store credit for any unused time on your existing Service Plan, which will then be immediately applied to your new upgraded Service Plan purchase. Your recurring billing will then continue at the new Service Plan level. Your 3 months or 1 year of upgrade service will start again from the date of the upgrade purchase. 

How do I switch from a Quarterly to a Yearly Service Plan?

If you would like to switch to a Yearly plan from a Quarterly plan of the same service level, then you must e-mail or live chat our support team and request an upgrade. Our team will then issue you store credit for any unused time on your existing Quarterly Service Plan, which will then be immediately applied to your new Yearly Service Plan purchase. Your recurring billing will then continue at the Yearly Service Plan level. Your 1 year of service will start again from the date of the upgrade purchase. 

How do I Downgrade my Service Plan?

If you are subscribed a Service Plan, but would like to switch to a lower level Service Plan then you can request that our support team cancel your recurring billing at any time. As soon your existing Service Plan is expired you can make a new purchase for the new Service Plan of your choice.

How do I switch from a Yearly to a Quarterly Service Plan?

If you would like to change the billing cycle from yearly to quarterly, you may cancel your existing subscription plan and then once your year of service has expired, you may purchase a Quarterly Service Plan instead.

If you just purchased a FlashRouter, there is a 7-day grace period from when you receive your unit if you would like an immediate change from Yearly to a Quarterly Service Plan.

How do I cancel my subscription?

You may request a Service Plan subscription cancellation by e-mailing support@flashrouters.com or from within your customer account panel at any time. You will be notified of a successful cancellation and your payment method will not be billed again.

Please note there are no refunds when cancelling your subscription. Cancellation means you will not be billed again for your Service Plan, there are no partial refunds for cancelled Service Plans.

Privacy Hero Change VPN Providers

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Each Privacy Hero router comes with a year free of Privacy Hero WireGuard VPN and can be setup for NordVPN and Surfshark users as well. Use these steps to change between the VPN providers to find the best connection for your needs.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select the VPN provider that you want to use.

Privacy Hero Change VPN Providers

Follow our guides for connecting to NordVPN or Surfshark. If you are switching to Privacy Hero VPN just select it from dropdown and toggle the VPN switch to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ProtonVPN TP-Link WireGuard Setup

· ·

Preparing for ProtonVPN TP-Link Setup

Download your ProtonVPN .conf file

If you are not already an ProtonVPN user Sign Up Now.

1. Log in to your account on the ProtonVPN website.

ProtonVPN Account Sign in

2. Click Downloads.

ProtonVPN Downloads

3. Scroll down to WireGuard configuration and name the device FlashRouter.

ProtonVPN WireGuard Configuration Name

4. Select Router as the platform.

ProtonVPN WireGuard select Platform

5. Select the VPN options that best fit your needs. We typically use the settings as seen in the screenshot here if you are unsure.

ProtonVPN WireGuard VPN options

6. Next select the server that you would like to connect to and click Create. At the top of the page you’ll see ProtonVPN’s recommended server which we recommend using unless you need to connect to a specific location.

If you need a specific server location find it in the list and click Create.

ProtonVPN WireGuard recommended server
ProtonVPN WireGuard specific server

7. After clicking Create a new window will appear. Click Download to download the .conf file to your computer.

TP-Link Router Setup for ProtonVPN

Login to TP-Link firmware settings in a browser on any computer or smart device connected to the FlashRouter’s network.

1. Navigate to the Advanced tab.

TP-Link Advanced settings

2. Navigate to the VPN Client tab.

TP-Link VPN Client

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

TP-Link VPN Client enable

4. Click the Add button in the Server List area.

TP-Link Add server button

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location. Our example server was New York so I have entered in ProtonVPN New York.

Set the VPN Type to WireGuard.

Click Browse and select the .conf file you downloaded earlier. Then click Save.

TP-Link ProtonVPN WireGuard

By default no devices will be assigned to the VPN Tunnel. With TP-Link firmware you must manually assign the devices that you want connected to the VPN tunnel. Proceed with the next steps to do so for all devices you want connected to VPN.

6. Click the Add button in the Device List area.

TP-Link add devices to VPN tunnel

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

TP-Link select devices to add to VPN tunnel

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

TP-Link ProtonVPN WireGuard connected

Verify a successful ProtonVPN connection

  1. You should now see a CONNECTED message.
  2. Visit ProtonVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ProtonVPN.

How to change the ProtonVPN server

  1. Follow the steps at the top of the page to obtain a new .conf file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How to Access Your AsusWRT FlashRouter Settings

· ·

This quick guide will walk you through connecting to your AsusWRT FlashRouter and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.

Step 1. Connect Your Device to the Router

You can connect by WiFi or Ethernet:

  • WiFi: Look for a network name like FlashRouter24 or FlashRouter50.
    • The WiFi password is set to: Wireless#[First 5 characters of your router’s MAC]
    • Example: If your MAC is CC28A07E70A8, your WiFi password is Wireless#CC28A.
    • ⚠️ Be sure to capitalize the “W” in Wireless.
  • Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).

👉 Pro tip: Disconnect from any other WiFi networks during setup.

Step 2. Open the Router Login Page

  1. Open a web browser (Chrome, Safari, Firefox, Edge).
  2. In the address bar, type: 192.168.50.1 or go to asusrouter.com
  3. Press Enter.
Access Asus Router

This is the local router dashboard address (not a public website). If the page doesn’t load:

  • Try a different browser.
  • Clear your cache.
  • Ensure your device is connected to the FlashRouter network.

Step 3. Log In to the Router Settings

  • Default username: flashrouter
  • Default password: asuswrt-admin1
  • Some older devices may use: asuswrt1 or asuswrt
  • This is the factory default for AsusWRT routers shipped by FlashRouters.
Asus Router Login

💡 Once you’re in, you can update your admin password in the settings for extra security.

Next Steps

Now that you’ve accessed your AsusWRT FlashRouter, you can:

  • Set up your VPN service
  • Customize your WiFi name and password
  • Adjust device controls and security settings

Check our support library for your specific VPN setup guide.

How to Access Your GL.iNet FlashRouter Settings

· ·

This quick guide walk you through connecting to your GL.iNet FlashRouter (Flint, Slate, Beryl, or Marble) and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.

Step 1. Connect Your Device to the Router

You can connect by WiFi or Ethernet:

  • WiFi: Look for a network name like FlashRouter24 or FlashRouter50
    • The WiFi password has been set to: Wireless#9483C
    • ⚠️ Be sure to capitalize the “W” in
  • Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).

👉 Pro tip: Disconnect from any other WiFi networks during setup.

Step 2. Open the Router Login Page

  1. Open a web browser (Chrome, Safari, Firefox, Edge).
  2. In the address bar, type: 192.168.8.1
  3. Press Enter.
GL.iNet router access

This is the local router dashboard address (not a public website). If the page doesn’t load:

  • Try a different browser.
  • Clear your cache.
  • Ensure your device is connected to the FlashRouter network.

Step 3. Log In to the Router Settings

  • Default password: glopenwrt1 or openwrt
  • This is the factory default for all GL.iNet routers shipped by FlashRouters.
GL.iNet admin password enter

💡 Once you’re in, you can update your admin password in the settings for extra security.

Next Steps

Now that you’ve accessed your GL.iNet FlashRouter, you can:

  • Set up your VPN service
  • Customize your WiFi name and password
  • Adjust device controls and security settings

Check our support library for your specific VPN setup guide.

Select devices for VPN on Roqos

· ·

Select specific devices that you want to pass through the Roqos Core’s VPN tunnel. This is a great solution in instances of streaming services blocking incoming VPN connections or other VPN related service interruptions.

Login to Roqos Core UI web app in a browser on any computer or smart device.

1. Click the navigation menu and select VPN  > VPN Out.

Roqos VPN - VPN Out

2. Select Included Devices.

Roqos VPN - Included Devices

3. In the Select devices for your VPN Out connection dropdown select Include selected devices and check the devices you want to connect to VPN. Click Save.

Roqos VPN - Include selected devices

Now these devices will be connected to the VPN tunnel. All other devices will bypass the VPN tunnel and use your ISP’s IP Address.

Roqos Core Internet Setup and Activation

· ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

Roqos Login URL

2. Select Create Account.

Roqos Create Account

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

Roqos Enter Email

4. Enter the name and phone number you want associated with your Roqos. Click Next.

Roqos Enter Name and Number

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

Roqos Enter Address

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Roqos email activation

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

Roqos Account Created

2. Select the Roqos model Teal RC10-P. Click Next.

Roqos Model

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

Roqos Wiring

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

Roqos Power On

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Roqos Activation Code

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

Roqos Device Name

2. Select the Time Zone of your actual location from the dropdown. Click Next.

Roqos Time Zone

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

Roqos Set WiFi Name and Password

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

Roqos Setup Done

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Surfshark VPN Setup Guide for Privacy Hero

· ·

Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.

Follow the steps below to connect your Privacy Hero to Surfshark WireGuard® or OpenVPN servers.

:point_right: Don’t have a Privacy Hero yet? Get your Privacy Hero Router for Surfshark here

Surfshark Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

Privacy Hero Change VPN Providers

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose Wireguard and go to the Router section.

8. Now go to Locations, and click on the server location you wish to use. Then, download the server file.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Surfshark OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

Privacy Hero Change VPN Providers

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose OpenVPN and go to the Router section.

8. Now go to Credentials and find your OpenVPN specific Username and Password.

9. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

10. Now go back to the Surfshark account page, and press Locations. 

11. Click on the country name that you want to choose, and Download any of the available server files from the list. (We recommend download the UDP version of the server file).

12. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

13. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Surfshark IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

CyberGhost AsusWRT OpenVPN Setup

· ·

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

CyberGhost Website Login

2. Select VPN.

CyberGhost VPN

3. Click Configure New Device.

CyberGhost Configure Device

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

CyberGhost protocol and location

5. Press View configuration.

CyberGhost view configuration

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

AsusWRT Router Setup for CyberGhost

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Fusion tab.

Asus VPN Fusion

3. Click Add profile.

Asus Add profile

4. In the Connection Name field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in USA so I have entered in CyberGhost USA.

5. In the VPN Type dropdown select OpenVPN.

6. Click Import .ovpn file and select the openvpn.ovpn file from the folder you downloaded earlier. Then click Upload.

7. In the Username and Password fields enter in the CyberGhost assigned username and password that you obtained earlier.

8. After uploading the openvpn.ovpn file you will get a message that says “Complete, Lack of Client Key!, Lack of Client Certificate, Lack of Certificate Authority”. For CyberGhost you need to enter in these details manually. Click Import the CA file or edit the .ovpn file manually and then click the edit icon next to Content modification of Keys and Certificate.

Asus CyberGhost import certs and keys

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

Then click OK.

Asus CyberGhost enter certs and keys

8. Click Apply and Enable at the bottom of the page.

Asus CyberGhost profile

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network click into the profile and disable Apply to all devices. Then click Devices and select the devices that you want to connect to VPN.

Asus VPN devices
Asus VPN select devices

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Asus CyberGhost connected

Verify a successful CyberGhost connection

  1. You should now see a CONNECTED message.
  2. Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to CyberGhost.

How to change the CyberGhost server

  1. Follow the steps at the top of the page to create a new CyberGhost location profile in your account.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Service Plan FAQs

· ·

Service Plan FAQs

Is the service plan a one time purchase or does it renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

What is included with a FlashRouter?

  • On-demand Installation of enhanced firmware and our exclusive FlashRouters VPN Privacy App.
  • Custom setup guide.
  • Power cord and an ethernet cable.
  • Individual VPN Account Setup/Pre-configuration (On Request)
  • 1 year open source hardware warranty.
  • 30 day satisfaction guarantee.
  • Initial basic setup assistance via e-mail. For any advanced setups/configurations, live chat or remote assistance, a service plan purchase is required.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Do I have to buy a service plan?

Our routers are priced for the custom upgrades performed at our warehouse, testing expenses and keeping the FlashRouter App update to date.

Our service plan has three levels as an optional add-on with your purchase to get continued direct assistance from our team. This is especially useful to customers who are less tech savvy and want direct access to our support team to make sure their network is running exactly how they desire. Here is how these plans differ

Bronze – Basic E-mail Support
Silver – E-mail and Live Chat Support.
Gold – E-mail, Live Chat, and Remote One-on-One Sessions

Each situation and user has different needs and expertise. Our team of US-based support agents are highly trained specialists in VPN and DD-WRT router setup. From firmware updates to networking configuration/troubleshooting,solutions, the purpose of our Service Plans is to help our customers in whatever level they deem necessary.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner. However, with a purchase of a Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Can I purchase a router without a service plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

Flint/Slate GL.iNet Change Wi-Fi name and password

· ·

Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

4. Click Wireless.

GL.iNet Click Wireless

5. Click Modify under the 5GHz or 2.4GHz band.

GL.iNet Modify Wifi

The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.

6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

GL.iNet change Wifi name and password

7. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Guest Network Setup

· ·

Follow this guide to setup a Guest Network on your GL.iNet FlashRouter. Devices connected to the guest network will be on a separate subnet and will not have access to the router settings or be able to talk to devices on the main network.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

GL.iNet router access

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

GL.iNet admin password enter

4. Click Wireless.

GL.iNet Click Wireless

5. Click 5GHz Guest Wi-Fi or 2.4GHz Guest Wi-Fi.

GL.iNet Select Guest Wifi

6. Click Modify.

GL.iNet Guest Modify

7. Set the Enable Wi-Fi toggle to the ON position.

GL.iNet Enable Guest Wifi

8. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

GL.iNet Guest change wifi name and pass

9. Connect your devices to the new guest wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I change my Wireless Password?

· ·

Change the FlashRouter’s wireless network password to any password you like.

Navigate to Wireless > Wireless Security

Changing Wireless password in DD-WRT Wireless Security Settings
  1. Click Unmask next to the Shared Key field to see what you are typing and enter in the new wireless password you would like to use.
  2. Click Apply Settings.
  3. Reconnect to the wireless network using your new password.

Why is my WiFi signal weak?

· ·

If you find that wireless signal strength is weak while connected to the FlashRouter’s network we recommend that you do the following:

  1. Make sure that you have the external antennas fully connected to the FlashRouter.
  2. “Forget” the wireless network on the device and then rejoin with a fresh connection. This will be different for each device but can be effective.
  3. Make sure you are within an appropriate range for the network you are using. Keep in mind that a 2.4GHz network will always have better range than 5GHz networks. Devices further away from the router should use the 2.4GHz network.
  4. Interference from your wireless environment can also cause this issue. On the Wireless > Basic Settings adjust the Wireless Channel for the network you are experiencing the issue for. Channel interference is a likely cause for weak signal strength.

Access FlashRouter DD-WRT firmware settings

· ·

You must be connected to the FlashRouter network via ethernet or WiFi connection on your device in order to be able to access the FlashRouter’s firmware settings.

Why do I need to access my FlashRouter's settings?

It is important to understand how to access your router if you want to:
  • Change WiFi or admin passwords
  • Switch VPN server locations
  • Attempt custom setups
  • Troubleshoot your network

Connect your device to the FlashRouter network

We recommend using a computer, tablet, or phone to access your FlashRouter firmware settings. You can connect your device to the FlashRouter via Ethernet Cable or Wireless connection.

Please note, you will NOT be able access the firmware settings unless you connect your device to the FlashRouter Network.

via Ethernet

Connect an Ethernet cable to your device’s Ethernet port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 1

Connect the other end of that Ethernet cable to a FlashRouter LAN/numbered port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 2

Be sure NOT to connect your device to the WAN/internet port of the FlashRouter. Please use the LAN/numbered ports to connect your devices.

via Wireless

Navigate to the available wireless networks in your device network settings and join any of the available FlashRouter networks – FlashRouter24, FlashRouter50, or FlashRouter80 (if you have a tri-band router).

Access the FlashRouter settings

We recommend using a Google Chrome or Mozilla Firefox incognito/private browsing window to access the FlashRouter firmware settings. You can access the main DD-WRT firmware GUI or you can go directly into the FlashRouters Privacy App settings to manage your basic router settings and VPN connection settings right away.

Please note, after accessing the FlashRouter Settings at the Local IP Address, you will be prompted to enter an admin username and password. You can find this information in the subsections below.

DD-WRT - Firmware GUI

Local IP Address: 192.168.11.1

Username: flashrouter

Password: ddwrt

Keep in mind that if you enable HTTPS and disable HTTP access you will need to add https:// in front of the Local IP Address to access your FlashRouter’s firmware settings.

If your router has been reset for any reason then you can access the router at a local IP address of 192.168.1.1.

Please note you will be required to set the administration username and password as well as your WiFi and VPN network settings after a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Mullvad WireGuard Setup

· ·

Preparing for Mullvad WireGuard Setup

Verify your Mullvad login information

If you are not already a Mullvad user Sign Up Now.

Log in to your account on the Mullvad website.

Mullvad Login

Select Manage ports and WireGuard Keys displayed on the account page.

Mullvad Manage ports and WireGuard Keys

DD-WRT Router Setup for Mullvad WireGuard

Navigate to Setup > Tunnels 

Enter Mullvad WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

Setup - Tunnel - Enable Tunnel

3. Select Wireguard from the dropdown.

Setup - Tunnel - Select Wireguard

4. Click Add Peer.

Setup - Tunnel - Add Peer

5. Set Endpoint to Enable.

Setup - Tunnel - Enable Endpoint

6. Set Router Allowed IP’s via tunnel and Use Pre-shared Key to Disable.

Setup - Tunnel - Disable Preshare Key and Allow IP

7. Click Generate Key.

Setup - Tunnel - Generate Key

8. Set Advanced Settings to Enable.

Setup - Tunnel - Enable Advanced Settings

9. Copy the Local Private Key.

Setup - Tunnel - Copy Local Private Key

10. In a new tab (leave the DD-WRT settings opened), go to your Mullvad Account and click Manage Ports and WireGuard Keys.

Mullvad Account - Manage ports and Wireguard Keys

11. Click WireGuard configuration file.

Mullvad - Wireguard configuration file

12. Select Linux as your Platform.

Mullvad - Select Linux

13. Click Manage Keys.

Mullvad - Manage Keys

14. Paste the copied Local Private key to the Manage WireGuard Keys field and click Import Keys.

Mullvad - Import Key

15. Select your Country, City, and Server number that you want to connect to.

Mullvad - Select Location

16. Click Advanced Settings.

Mullvad - Advanced Settings

17. Set the Tunnel Traffic to Only IPv4.

Mullvad - Only IPv4

18. Click Download File.

Mullvad - Download Config

19. Open the config file that was downloaded to your computer with NotePad or Notepad++ for Windows or TextEdit for Mac.

20. In the downloaded config file under [Interface] enter the Address into the IP Addresses/Netmask(CIDR) field in the DD-WRT settings.

Config File - Copy IP Address
Setup - Tunnel - IP Address Netmask Note

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. In the config file under [Peer] copy the PublicKey and paste it into the Peer Public Key field in the DD-WRT Settings.

Config File - Copy PublicKey
Setup - Tunnel - Paste Public Key

22. In the config file under [Peer] copy the Endpoint and paste it into the Endpoint Address field.

Config File - Endpoint
Setup - Tunnel - Endpoint Address

23. At the bottom of the page click Save and then click Apply Settings.

Enter Mullvad WireGuard Commands

Navigate to Administration > Commands

1. Copy and paste the text below and click Save Startup.

sleep 30
echo "Update route table on startup..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
mkdir -p /tmp/etc/config
ln -s /tmp/custom.sh /tmp/etc/config/wg-route-fix.wanup
echo "... Done route table update."

2. Copy and paste the text below and click Save Custom.

#!/bin/sh
sleep 5
echo "Update route table on wanup ..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
echo "... Done route table update."

3. Copy and paste the text below and click Save Firewall.

WANIF=$(/usr/sbin/nvram get wan_iface)
iptables -t nat -I POSTROUTING -o oet1 -j MASQUERADE
iptables -I FORWARD -i br0 -o $WANIF -m state –state NEW -j REJECT –reject-with icmp-host-prohibited
iptables -I FORWARD -i br0 -p tcp -o $WANIF -m state –state NEW -j REJECT –reject-with tcp-reset

Set Mullvad DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 10.64.0.1

Set Static DNS 2 to 193.138.218.74

Setup - Basic Setup - Mullvad DNS

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful Mullvad connection

Navigate to Setup > Tunnels

  1. You should see Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit Mullvad’s IP Check to verify your status as using Mullvad.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here