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Search Results for: rate privacy hero 2

Privacy Hero Private Internet Access WireGuard VPN Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to connect to Private Internet Access WireGuard VPN servers. You will automatically be connected to the ideal server based on your location.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Private Internet Access from the dropdown.

Privacy Hero Change VPN Providers
Privacy Hero select Private Internet Access

5. Enter your correct Private Internet Access account login username and password and click Save.

Privacy Hero Private Internet Access enter login

6. Click Save if you want to connect to the ideal server location as recommended by Private Internet Access. To connect to a specific server location click Advanced Options and then type in the Private Internet Access server you would like to use. All servers are noted below. You can copy from there. Then click Save.

Privacy Hero Private Internet Access enter VPN location

7. Set the VPN toggle to On.

8. Connect to the Privacy Hero’s via wireless or ethernet connection on your device and visit Private Internet Access’ IP Check from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

North America

bahamas.privacy.network
ca-ontario.privacy.network
ca-toronto.privacy.network
ca-vancouver.privacy.network
ca-montreal.privacy.network
greenland.privacy.network
gt-guatemala-pf.privacy.network
mexico.privacy.network
panama.privacy.network
sanjose.privacy.network
us-alabama-pf.privacy.network
us-alaska-pf.privacy.network
us-arkansas-pf.privacy.network
us-atlanta.privacy.network
us-california.privacy.network
us-chicago.privacy.network
us-connecticut-pf.privacy.network
us-denver.privacy.network
us-florida.privacy.network
us-houston.privacy.network
us-idaho-pf.privacy.network
us-indiana-pf.privacy.network
us-iowa-pf.privacy.network
us-kansas-pf.privacy.network
us-kentucky-pf.privacy.network
us-lasvegas.privacy.network
us-louisiana-pf.privacy.network
us-maine-pf.privacy.network
us-massachusetts-pf.privacy.network
us-michigan-pf.privacy.network
us-minnesota-pf.privacy.network
us-mississippi-pf.privacy.network
us-missouri-pf.privacy.network
us-montana-pf.privacy.network
us-nebraska-pf.privacy.network
us-new-hampshire-pf.privacy.network
us-new-mexico-pf.privacy.network
us-newyorkcity.privacy.network
us-north-carolina-pf.privacy.network
us-north-dakota-pf.privacy.network
us-ohio-pf.privacy.network
us-oklahoma-pf.privacy.network
us-oregon-pf.privacy.network
us-pennsylvania-pf.privacy.network
us-rhode-island-pf.privacy.network
us-seattle.privacy.network
us-siliconvalley.privacy.network
us-south-carolina-pf.privacy.network
us-south-dakota-pf.privacy.network
us-texas.privacy.network
us-tennessee-pf.privacy.network
us-vermont-pf.privacy.network
us-virginia-pf.privacy.network
us-washingtondc.privacy.network
us-west-virginia-pf.privacy.network
us-wisconsin-pf.privacy.network
us-wyoming-pf.privacy.network
us3.privacy.network
us-baltimore.privacy.network
us-honolulu.privacy.network
us-newjersey.privacy.network
us-saltlakecity.privacy.network
us-streaming-2.privacy.network
us-streaming.privacy.network
us-wilmington.privacy.network

South America

ar.privacy.network
bo-bolivia-pf.privacy.network
bogota.privacy.network
br.privacy.network
ec-ecuador-pf.privacy.network
pe-peru-pf.privacy.network
santiago.privacy.network
uy-uruguay-pf.privacy.network
venezuela.privacy.network

Europe

al.privacy.network
ad.privacy.network
austria.privacy.network
brussels.privacy.network
ba.privacy.network
sofia.privacy.network
zagreb.privacy.network
czech.privacy.network
de-berlin.privacy.network
de-frankfurt.privacy.network
denmark.privacy.network
denmark-2.privacy.network
spain.privacy.network
es-valencia.privacy.network
ee.privacy.network
fi.privacy.network
fi-2.privacy.network
france.privacy.network
gr.privacy.network
hungary.privacy.network
italy.privacy.network
italy-2.privacy.network
is.privacy.network
ireland.privacy.network
man.privacy.network
lv.privacy.network
liechtenstein.privacy.network
lt.privacy.network
lu.privacy.network
malta.privacy.network
md.privacy.network
monaco.privacy.network
montenegro.privacy.network
nl-amsterdam.privacy.network
mk.privacy.network
no.privacy.network
poland.privacy.network
pt.privacy.network
ro.privacy.network
sweden.privacy.network
sweden-2.privacy.network
rs.privacy.network
sk.privacy.network
slovenia.privacy.network
swiss.privacy.network
tr.privacy.network
uk-london.privacy.network
uk-manchester.privacy.network
uk-southampton.privacy.network
uk-2.privacy.network
ua.privacy.network

Asia

ae.privacy.network
bangladesh.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
georgia.privacy.network
hk.privacy.network
in.privacy.network
israel.privacy.network
jakarta.privacy.network
japan.privacy.network
japan-2.privacy.network
kazakhstan.privacy.network
kr-south-korea-pf.privacy.network
kualalumpur.privacy.network
macau.privacy.network
mongolia.privacy.network
np-nepal-pf.privacy.network
philippines.privacy.network
qatar.privacy.network
saudiarabia.privacy.network
sg.privacy.network
srilanka.privacy.network
taiwan.privacy.network
vietnam.privacy.network
yerevan.privacy.network

Oceania

au-adelaide-pf.privacy.network
au-australia-so.privacy.network
au-brisbane-pf.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network
au-sydney.privacy.network
nz.privacy.network

Africa

dz.privacy.network
egypt.privacy.network
morocco.privacy.network
nigeria.privacy.network
za.privacy.network

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Manual OpenVPN Setup

TeamFlashRouters · Apr 5, 2019 ·

Preparing for Manual PIA Setup

Verify your PIA login information

If you are not already a PIA user Sign Up Now.

Log in to your account on the PIA website.

FlashRouters Privacy App - PIA Login

PIA Server Addresses

The below servers are the only servers compatible with PIA router connections. Dedicated IP Addresses are not able to connect via routers.

United States

us-california.privacy.network
us-newjersey.privacy.network
us-chicago.privacy.network
us-texas.privacy.network
us-florida.privacy.network
us-seattle.privacy.network
us3.privacy.network
us-siliconvalley.privacy.network
us-newyorkcity.privacy.network
us-washingtondc.privacy.network
us-atlanta.privacy.network
us-houston.privacy.network
us-denver.privacy.network

United Kingdom

uk-london.privacy.network
uk-manchester.privacy.network

Canada

ca-toronto.privacy.network
ca-montreal.privacy.network

Australia

au-sydney.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network

Germany

de-berlin.privacy.network
de-frankfurt.privacy.network

Rest of the World

ae.privacy.network
austria.privacy.network
dz.privacy.network
ad.privacy.network
ar.privacy.network
yerevan.privacy.network
bahamas.privacy.network
bangladesh.privacy.network
brussels.privacy.network
sofia.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
czech.privacy.network
denmark.privacy.network
egypt.privacy.network
fi.privacy.network
france.privacy.network
georgia.privacy.network
greenland.privacy.network
hungary.privacy.network
is.privacy.network
in.privacy.network
iran.privacy.network
ireland.privacy.network
man.privacy.network
israel.privacy.network
italy.privacy.network
japan.privacy.network
kazakhstan.privacy.network
liechtenstein.privacy.network
lu.privacy.network
macau.privacy.network
malta.privacy.network
mexico.privacy.network
md.privacy.network
monaco.privacy.network
mongolia.privacy.network
montenegro.privacy.network
morocco.privacy.network
nl-amsterdam.privacy.network
nz.privacy.network
nigeria.privacy.network
no.privacy.network
panama.privacy.network
philippines.privacy.network
poland.privacy.network
qatar.privacy.network
ro.privacy.network
rs.privacy.network
saudiarabia.privacy.network
spain.privacy.network
srilanka.privacy.network
sweden.privacy.network
swiss.privacy.network
sg.privacy.network
tr.privacy.network
taiwan.privacy.network
ua.privacy.network
venezuela.privacy.network
vietnam.privacy.network
za.privacy.network

DD-WRT Router Setup for PIA

Navigate to Services > VPN

PIA offers two different Encryption levels.
Default Encryption (AES-128) typically provides faster speeds.
Strong Encryption (AES-256) provides stronger encryption.
Follow the table below of the one that fits your needs.

Enter PIA settings (Default Encryption)

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and paste the server you would like to connect to from the server list above. Be sure there are no extra spaces or characters.

If you wish to change PIA connection locations, THIS IS THE ONLY FIELD YOU NEED TO CHANGE.

Port

1198

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

AES-128-CBC

Hash Algorithm

SHA1

First Data Cipher

Not set

Second Data Cipher

Not set

Third Data Cipher

Not set

Userpass Authentication

Enable

Username

Enter the Username you successfully logged in to your PIA account with.

Password

Enter the Password you successfully logged in to your PIA account with.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Disabled

NAT

Enable

Firewall Protection

Enable

Additional Config

persist-key
persist-tun

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Enter PIA settings (Strong Encryption)

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and paste the server you would like to connect to from the server list above. Be sure there are no extra spaces or characters.

If you wish to change PIA connection locations, THIS IS THE ONLY FIELD YOU NEED TO CHANGE.

Port

1197

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA256

First Data Cipher

Not set

Second Data Cipher

Not set

Third Data Cipher

Not set

Userpass Authentication

Enable

Username

Enter the Username you successfully logged in to your PIA account with.

Password

Enter the Password you successfully logged in to your PIA account with.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Adaptive

NAT

Enable

Firewall Protection

Enable

Additional Config

persist-key
persist-tun

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----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=
-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful PIA connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit PIA’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to PIA.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the PIA server

  1. Copy the new PIA server address from the above server list.
  2. Paste the server into the Server IP/Name field.
  3. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Router Setup Guide

Privacy Hero Routers

Quick Start Guide for Privacy Hero FlashRouters

Find setup guides, FAQs and troubleshooting tips for Privacy Hero FlashRouters.

Privacy Hero 2

Internet Setup

  • Privacy Hero Activation and Setup
  • Privacy Hero Access Router Settings
  • Privacy Hero Creating User Profiles and Adding Devices to Profiles

WiFi Setup

  • Privacy Hero Activation and Setup
  • Privacy Hero Change Wi-Fi Name and Password
  • Privacy Hero Change Wireless Channel
  • Privacy Hero Disable Wi-Fi

VPN Setup

  • Privacy Hero NordLynx WireGuard VPN Setup
  • Privacy Hero Private Internet Access WireGuard VPN Setup
  • Privacy Hero WireGuard VPN Setup
  • Privacy Hero VPN Kill Switch Setup

Privacy Hero Features

  • Privacy Hero Activation and Setup
  • Privacy Hero VPN Kill Switch Setup
  • Privacy Hero Bypass certain devices from VPN
  • Privacy Hero Streaming Relocation
  • Privacy Hero Adblocking Malware and Phishing Prevention Setup
  • Privacy Hero Creating User Profiles and Adding Devices to Profiles
  • Privacy Hero Safe Surf
  • Privacy Hero Bedtime Settings (Internet Scheduler)

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Troubleshooting

  • Privacy Hero Change VPN Providers

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Privacy Hero Activation and Setup

TeamFlashRouters · Feb 8, 2023 ·

Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone or your other Wi-Fi network.

Create your Privacy Hero account

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Select Create Account.

Privacy Hero create Account

3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.

Privacy Hero Enter account email

4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.

Privacy Hero Confirm Email

5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.

Privacy Hero create password

6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.

Activate your Privacy Hero Internet and setup Wi-Fi

1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.

Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.

Wire Up Privacy Hero

2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.

Privacy Hero Router Found

3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.

Privacy Hero Set wifi name and password

4. To activate your 1 Year NordVPN code:

Click on Claim NordVPN 1 Year Code Now

NordVPN Claim Code

Go to the Account section of your router settings.

Copy the NordVPN code shown under Claim NordVPN 1 Year Code.

PH Nord Code

Go to the NordVPN activation page.

This code can be used with a new or existing NordVPN account.

NordVPN Activate Page

5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero WireGuard VPN Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to connect to Privacy Hero’s own WireGuard VPN servers. You will automatically be connected to the ideal USA or Canada server based on your location.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Set the VPN toggle to On.

Privacy Hero Enable VPN

5. Connect to the Privacy Hero’s via wireless or ethernet connection on your device and visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero NordLynx WireGuard VPN Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to connect to NordLynx WireGuard VPN servers. You will automatically be connected to the ideal server based on your location. You can also go to NordVPN’s server recommendation tool and select a specific country server to input into the Privacy Hero.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select NordVPN from the dropdown.

Privacy Hero Change VPN Providers
NordVPN Nordlynx Token

5. In a new tab login to your NordVPN account.

NordVPN login

6. Select NordVPN on the left hand side.

NordVPN account

7. At the bottom of the page click Access token. A code will be sent to your email. Enter this code to proceed.

NordVPN Access Token
NordVPN Email Verification

8. After you enter the email code select Generate new token and set it to Doesn’t expire. Copy this token.

NordVPN Generate new token

9. Paste the token you generated into the Token field.

NordVPN Copy Token

10. Click Save if you want to connect to the ideal server location as recommended by NordVPN. To connect to a specific server number or location click Advanced Options and then type in the NordVPN server you would like to use formatted as the screenshot below. Then click Save.

Privacy Hero NordVPN Select Specific Server

There is also a link to NordVPN’s server recommendation tool where you can select a specific country and receive a recommendation for the fastest server based on your actual location. You can then enter that server in the Privacy Hero.

11. Set the VPN toggle to On.

Privacy Hero Enable NordVPN

12. Connect to the Privacy Hero’s via wireless or ethernet connection on your device and visit NordVPN’s IP Check from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Creating User Profiles and Adding Devices to Profiles

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Privacy Hero router allows for User Profile creation. Doing so allows you to group different user’s devices together to customize the following rules:

  • Internet access scheduler (Bedtime settings)
  • Internet Safe Search
  • Youtube Safe Search
  • Block Adult Content

This makes the Privacy Hero a great router option for families and internet addicts.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click Create New Profile.

Privacy Hero Create New Profile

5. Set the Profile Name, select the Profile Icon, and click Save.

Privacy Hero Set Profile Name

6. Click the name of the User Profile.

Privacy Hero Select Profile

7. Select Devices.

Privacy Hero Select Devices

8. Select Manage Devices.

Privacy Hero Select Manage Devices

9. If you have not already connected your devices to the Privacy Hero network via wireless or ethernet you can do so now. Refresh the page after connecting a new device and it will appear in the list where you can select Move to “Profile Name” to move the device to the appropriate profile. By default new devices are in the Shared profile.

Privacy Hero Move to User Profile

If your devices were already connected to the Privacy Hero network and you are having issues identifying them I would recommend the following steps:

  1. Click the Devices icon.
  2. Select the device in question.
  3. Click Nerd and note down the IP Address of the device.
  4. Go to the network settings of your device where it will display the local IP Address and match that to the IP Address noted in Privacy Hero.

This is how you can identify a device that is not properly named.

10. Now that your devices are assigned you can set the Bedtime Settings (Internet Scheduler) and Safe Surf settings for your new Profile.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change VPN Providers

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Each Privacy Hero router comes with a year free of Privacy Hero WireGuard VPN and can be setup for NordVPN and Surfshark users as well. Use these steps to change between the VPN providers to find the best connection for your needs.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select the VPN provider that you want to use.

Privacy Hero Change VPN Providers

Follow our guides for connecting to NordVPN or Surfshark. If you are switching to Privacy Hero VPN just select it from dropdown and toggle the VPN switch to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Sales FAQs

admin · Jan 29, 2019 ·

Sales FAQs

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes you can!

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

 

To have your router VPN preconfigured:

  1. Check the “Connect To VPN For Me” box under VPN – Preconfiguration on the Product Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. You’ll receive an email after purchase with detailed instructions. If you have any questions our team is happy to help!
Please note:  If you do give a server location, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

 

Privacy Hero 2 Only:

While our team isn’t able to pre-configure the Privacy Hero 2 VPN Router before shipping it out since you’ll have to make a Privacy Hero user account and register your router, we can assist you with the VPN set up process once you receive the router and create your Privacy Hero user account via 1-on-1 remote session, email, or live chat on our site.

You can also use our step-by-step Privacy Hero VPN Router Setup Guide to complete the process.

Can I Use My Dedicated IP Address With A FlashRouter?

Dedicated IP Addresses from NordVPN, SurfShark, & TorGuard are supported on almost all of our FlashRouter options.

Check out our Dedicated IP Addresses Blog Post for more details!

Can I Use A FlashRouter With My Current Mesh System?

Yes!

You will be able to connect the FlashRouter of your choosing to your current mesh router via ethernet port as shown below:

ISP Modem/Router —- FlashRouter (VPN) —- Main Mesh Router (VPN from FlashRouter) 

This setup will allow you to keep your mesh network with added VPN protection, as well as add the FlashRouter wireless network for your devices.

You can disable the wifi on the FlashRouter also if you only wanted to use the mesh network for wifi.

Can You Flash My Router and Connect me to VPN?

At FlashRouters, we offer expert router flashing and VPN configuration services through our Flash My Router plans. Whether your router needs custom firmware flashing or just a VPN configuration, we ensure it’s set up for maximum security, privacy, and streaming performance with your chosen VPN provider.

The appointment will take place via remote software. During the appointment, our team will also answer any questions you may have about using the VPN on the router. Flashing is done out of the East Coast of the United States – we will do our best to accommodate your time zone difference if you are located in another part of the United States or another country.

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans


🔹 How It Works

✅ Flashing vs. Configuration: Some routers require custom firmware (flashing) to enable VPN, while others can be configured without flashing.
✅ Fully Optimized: Our team ensures your router is ready to securely connect to your VPN, block ISP tracking, and enhance your streaming experience.
✅ Remote Assistance Available: Get expert help setting up your VPN connection remotely if needed.


Flashing vs. Configuration: Router Compatibility

At FlashRouters, we handle VPN setup differently based on your router brand and model. Some routers require flashing custom firmware (like DD-WRT or AsusWRT-Merlin), while others can be configured without flashing.

🛠 Router Setup Types by Brand

🔹 Flashing Required (Custom Firmware Installation)

These routers require firmware flashing (DD-WRT or AsusWRT-Merlin) to enable VPN compatibility.

  • Asus – Flashed with AsusWRT-Merlin or updated to the latest AsusWRT build. Some models only require configuration.
  • Linksys – Flashed with DD-WRT firmware.
  • Netgear – Flashed with DD-WRT firmware.

🔹 Configuration Only (No Flashing Required)

These routers have built-in VPN support and only require proper setup.

  • TP-Link – Configured without flashing.
  • GL.iNet – Configured without flashing.
  • Cudy – Configured without flashing.

📌 Other brands are not supported at this time. If you have a different router, we recommend checking out our pre-flashed router options.


✅ Supported VPN Providers

We work with a wide range of VPN providers, including:

  • NordVPN
  • ExpressVPN
  • Surfshark
  • CyberGhost
  • IPVanish
  • Private Internet Access (PIA)
  • VyprVPN
  • ProtonVPN
  • PureVPN
  • Windscribe
  • IVPN
  • Mullvad
  • StrongVPN
  • AzireVPN
  • AstrillVPN
  • HotspotShield VPN

(If your provider isn’t listed, reach out – we may still be able to support it!)


🔗 Get Started Today!

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans

🔹 Need help selecting the right option? Contact our support team! We’re happy to assist.

How Can I Add The 1 Year NordVPN Service From My FlashRouters.com Order To My Current NordVPN Account?

You can easily combine the free 1 year of NordVPN included with your FlashRouter purchase once you receive the NordVPN Activation Code Email from FlashRouters.com. The email is typically received within 24 hours of order completion and will contain a link as well as an activation code.

This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

 

Privacy Hero 2 Only:

You can easily combine the free 1 year of NordVPN included with the Privacy Hero 2 VPN Router during the router activation process.

After activating the router, you’ll receive a NordVPN activation code within your privacy hero account dashboard. This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

What Are the Differences Between New, Recertified, And Open Box FlashRouters?

New

  • Direct from manufacturer, in new box.
  • Custom flashed on demand at time of the order.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Recertified (RM)

  • Direct from manufacturer/reseller, may be reboxed.
  • Custom flashed on demand at time of the order.
  • Specialists tested to guarantee same functionality as NEW routers.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Open Box

  • Limited quantity, discount items reboxed that may have cosmetic imperfections.
  • Same testing and functionality level and New and RM.
  • 30 Day Satisfaction Guarantee / No Warranty.

Will a FlashRouter Work With My Internet Service Provider?

US Customers (Single Router Solution):

Almost all Internet Service Providers(ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

US Customers (Dual Router Solution): 

Yes, FlashRouters are compatible with your ISP in what is called a Dual Router Set Up.

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

 

International Customers (Single Router Solution):

Almost all Internet Service Providers (ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

International Customers (Dual Router Solution):

ISPs should all be compatible. Some providers require VLAN tagging/VID settings when wiring directly from modem to FlashRouter. 

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

What Stock Firmware Features Will I Lose If I Flash My Router

Open Source firmware like DD-WRT or Assu Merlin has many features equivalent to what stock firmware has, in addition to adding new features to a router. However, some features are lost from the stock firmware when a router is flashed.

These are typically features that are put into the stock firmware by the manufacturers themselves. Things like the Linksys App and the NetGear Genie are examples of what would not be available or compatible on the router after flashing.

Most routers also have a WPS button. By default, the WPS button’s functionality is disabled when a router is flashed as it can be vulnerable and a security risk. It can be re-enabled by following this guide but we do not recommend it.

Does a FlashRouter or Service Plan Purchase Include a VPN Subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during checkout.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Can I Use A FlashRouter To Work From Home?

Yes! A large number of our customers use their FlashRouters to “work from home” no matter where your travels take you. Check out our Working Remotely Blog Post for more details.

What is the Difference Between Business VPNs and VPN Services?

Location: VPN Services offer many server locations to encrypt your traffic through. They are located in several countries worldwide for creating a private VPN tunnel for your online activities. A business VPN connects to specific central servers for data or directly to your office, creating a direct tunnel for accessing sensitive work documents and information.

Logging: Most VPN services offer log-free connections for total anonymity and security when connected (it is important to check out their terms of service and privacy policy for full details). A business VPN is monitored and maintained by employers such as corporations, hospitals or universities.

Protection: VPN services secure your family’s personal data while using computers, SmartTVs and various Internet of Things devices. Business VPNs protect the data of the company while you are tunneling into work.

Are There VPN Service Providers That Offer VPN for Business?

There are in fact several trusted VPN providers that have services specially tailored for business use. NordVPN Teams and VyprVPN for Business offer a full suite of solutions like user management tools, dedicated IPs, personal product managers, global server access, business pricing, and more.

These solutions allow you to quickly deploy a safe and secure corporate network without building and maintaining your own servers. If you are a small business looking to quickly secure remote workers as they shift to work from home, and you do not have an in-house IT expert, then you should consider NordVPN Teams or VyprVPN for Business.

Even better, when choosing a business VPN provider like NordVPN or VyprVPN, employees can use routers with direct NordVPN and VyprVPN integration already included through the FR Privacy App. Meaning that a full network kill switch, routing by device, automatic connections, and more are all included as features with your business VPN connection.

Can I use a VPN on a FlashRouter With My Work/Corporate VPN?

Many of our customers have found that they can connect to both their corporate and personal VPN, however due to the variables beyond our control, we cannot guarantee this for every unique situation.

Using two VPNs at once can lead to unpredictable results. Bouncing your network traffic to multiple servers before finally arriving at it’s intended destination can sometimes introduce speed and connection issues.

Please consider that some employers and agencies are more vigilant regarding third party VPN use than others. There are tools readily available that detect the use of VPN services.

While these tools cannot decrypt and view your network traffic, they can tell your employer that you are potentially using a VPN, which can be against company policy.

If your corporate and personal VPN do not work together, then you can always set the computer using your work VPN to bypass the FlashRouter’s VPN tunnel by accessing the router admin panel for your device.

This way, your computer would only use the work VPN. Keep in mind however, your location would appear as your actual location to your work.

Every FlashRouter also comes with a 30 Day Satisfaction Guarantee.

If in the event you determine the FlashRouter is not working out for you, you can return the device within the first 30 Days. A $25 restocking fee does apply.

Can I Use a FlashRouter to Connect to a Dedicated Business VPN Network?

Of course! If you have an OpenVPN server running on a local machine or hosted on a cloud provider like Amazon Web Services (AWS), FlashRouters can create a custom router client configuration to connect the entire router and all connected devices to your OpenVPN server. Instead of employees connecting device-by-device, a router-based VPN connection allows for always-on secure VPN tunneling.

Our service team is here to work with you to test and ensure compatibility before purchasing. Interested in a router based custom client VPN solution for your remote workers? Please do not hesitate to contact us.

And, if you’re looking for a specific router, take a look at some of our most popular options!

How can I Reset the Password for My FlashRouters.com Customer Account?

To reset your password, you’ll want to click the “Account” icon in the upper right hand corner on our main website (Flashrouters.com). Once clicked, a menu will open where you can enter your login information, or select the “Forgot Password” button to trigger a reset email.

If you’re still having issues accessing your FlashRouters.com customer account after attempting a password reset, please reach out to us at support@flashrouters.com for further assistance.

What Payment Methods does FlashRouters Accept?

We accept Apple Pay, Google Pay, and all major cred/debit card providers on our payment method options page during checkout.

 

If you’d like to complete a purchase using PayPal as a payment method, please contact our team at support@flashrouters.com to request an invoice.

Can I Make Change/Update/Cancel My Order?

We strive to process and ship all orders within one business day. If you wish to make changes or cancellations, please contact us within 24 hours of placing your order at support@flashrouters.com with your order number and the changes you’d like to make.

While we will do our best to accommodate your request, please note that we cannot guarantee changes or cancellations.

Please note that if you need to update the shipping address, the order will require reapproval through our fraud prevention system with the new address.

Trouble Checking Out

Some customers have found that trying the methods below have helped solve any checkout errors they may have encountered:

⚡️Clearing cache
⚡️Refreshing web page
⚡️Switching web browsers
⚡️Using an incognito/private window
⚡️Confirming all billing information is accurate
⚡️Disable VPN if one is enabled
⚡️Disable Ad & Script Blockers if enabled
⚡️If you’re using a mobile device, switching to a computer or laptop would be ideal.

Privacy Hero Bypass certain devices from VPN

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

If you have certain devices in your network that you do NOT want connecting to VPN you can follow these steps to bypass these devices from the Privacy Hero’s VPN connection.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Devices symbol.

Privacy Hero Devices

4. Click the name of the Device you want to bypass from VPN.

Privacy Hero Select Device

5. Set the VPN toggle to Off. You can also do the same for Adblocking and Device Protection as needed.

Privacy Hero VPN off by device

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wi-Fi Name and Password

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wireless Channel

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Disable Wi-Fi

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to disable your Privacy Hero Wi-Fi so only ethernet connections are active. This is not a required step just a preference.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Set the toggle switches to the off position for the Wi-Fi bands you want to disable.

Privacy Hero Disable Wifi

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the Streaming symbol.

Privacy Hero Streaming

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

Privacy Hero select Region

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Adblocking Malware and Phishing Prevention Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to enable Privacy Hero’s adblocking, malware, and phishing prevention settings to add extra security to your network.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Toggle the Adblocking and Malware & Phishing switches to On.

Privacy Hero Adblocking Malware and Phishing

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero VPN Kill Switch Setup

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to enable Privacy Hero’s VPN Kill Switch to make sure that no traffic goes through your router unless it is connected to VPN.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Toggle the VPN Kill Switch setting to On.

Privacy Hero VPN Kill Switch

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

FR Privacy App Options Page: Update the FlashRouters Privacy App

TeamFlashRouters · Jun 12, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Update the Privacy App to make sure your FlashRouter’s VPN connection is stable and secure with all the latest FR App features. Updates are made on our end when new features and new VPN servers are added or possible bugs are fixed.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

If an update is available for the FlashRouters Privacy App you can click the Update button that appears at the bottom of the page.

Once the page reloads you can verify the latest App version by going to the Logs section at the bottom of the Connect page and checking that the “installed app version” matches the “latest app version”. Please note this image is a sample view and may not represent the latest FR App version.

Anytime you reboot a FlashRouter with the FR App installed, the App will also automatically update to the latest version.

Privacy Hero Access Router Settings

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Bedtime Settings (Internet Scheduler)

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Bedtime settings feature allows users to schedule when internet access will be turned off for specific user profiles. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click the name of the User Profile.

Privacy Hero Select Profile

5. Click Schoolnights or Weekends depending on which you need to set rules for.

Privacy Hero Bedtime School Nights Weekends

6. Select the time that you want the Internet to turn off and the days you want this rule to apply to. Click Save.

Privacy Hero Set Bedtime

7. Set the Bedtime toggle to On.

Privacy Hero Enable Bedtime

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Safe Surf

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Safe Surf settings feature allows users to block inappropriate search results, YouTube videos, and adult content. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click the name of the User Profile.

Privacy Hero Select Profile

5. Toggle On the settings for Internet Safe Search, YouTube Safe Search, and Block Adult Content as needed.

Privacy Hero Safe Search

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN Unlimited on FlashRouters Privacy App Setup

TeamFlashRouters · Mar 20, 2020 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for VPN Unlimited Setup

Obtain your VPN Unlimited OpenVPN information

If you are not already a VPN Unlimited user Sign Up Now.

1. Log in to your account on the VPN Unlimited website.

VPN Unlimited Website Login

2. Navigate to the VPN Unlimited section in the dropdown on the top left.

VPN Unlimited Website Login

3. Set Device to “Manually create new device…”

4. Name your device.

5. Select Server.

6. Set Protocol to OpenVPN and click Generate. A .ovpn file will download to your computer.

6. Copy the Device Config Username, and Password that appear below to a notepad, since you will need this information later in the setup process.

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. All VPN Unlimited servers have different keys and certificates contained in the files.

Connecting to VPN Unlimited in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your VPN Unlimited information

In the Username and Password field enter the VPN Unlimited Device Login Username and Password that you obtained.

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific Username and Password

In the User Certificate field Copy and Paste all contents in between the <cert> and </cert> lines from your .ovpn file starting and ending with:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Certificate

In the User Key field Copy and Paste all contents in between the <key> and </key> lines from your .ovpn file starting and ending with:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Private Key

Select the VPN Unlimited server

Click the Server location dropdown and type in or scroll to the server you selected when generating the OpenVPN information.

Connect to VPN Unlimited

Click the Connect button to start your VPN Unlimited connection. Please be patient as the router connects your entire network through VPN.

Verify a successful VPN Unlimited connection

Visit VPN Unlimited’s website to verify your new IP address and virtual location.

You should see Connected at the top of the page underneath VPN Unlimited.

Connect to a different VPN Unlimited server

  1. Follow the instructions for obtaining the OpenVPN information from above.
  2. Select the new server in the Server dropdown.
  3. Enter the new Username and Password.
  4. Enter the new client.crt, and client.key
  5. Click Reconnect.
FlashRouters Privacy App Setup - Reconnect Button

Disconnect from VPN Unlimited

To disconnect from VPN Unlimited click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Why is my FlashRouters Privacy App loading slowly?

TeamFlashRouters · May 16, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

The FlashRouters Privacy App contains the .ovpn information for thousands of servers. Having this information makes it easy to connect to VPN with no configuration required but can take some time to load. We ask that you be patient when loading the FlashRouters Privacy App.

  1. We recommend using the FlashRouters Privacy App with Google Chrome or Mozilla Firefox. Older browsers such as Internet Explorer could cause the FlashRouters Privacy App to not fully load.
  2. Rebooting the FlashRouter will refresh the Privacy App and may help if loading takes too long.
  3. Restoring the FlashRouters Privacy App to default settings can also help.

Wireless Guest Network Setup – FlashRouters Privacy App

TeamFlashRouters · Mar 6, 2020 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

The FlashRouters Privacy App makes setting up a wireless guest network easier than ever so you can have automatic VPN and ISP connections in your home for any device.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network on any band you like, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter. Be sure to pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

FlashRouters Privacy App Setup for Wireless Guest Network

Access FlashRouters Privacy App

Navigate to Status > MyPage

  1. Click the FlashRouters Privacy App logo and in the dropdown select Simple Setup.

Add the Guest Network

  1. Under the 2.4GHz or 5GHz Interface click the + button.

Enter Wireless Information for Guest Network

  1. Set the WiFi Name (SSID) field to the desired name for your Guest Network.
  2. Set the WiFi Password field to the wireless password required to join your Guest Network.
  3. The DNS Server field is automatically set to 8.8.8.8 (Google DNS). You can change this field to any DNS server you desire or leave it as is.

Replicate the steps above to add more than one Guest Network to your FlashRouter.

Apply and Reboot

Click the Apply and Reboot button on the bottom of the page when your desired settings are entered. Be patient as the FlashRouter fully reboots, which can take a few minutes. Keep in mind that if you performed these steps while connected to wireless you may need to rejoin the network.

Bonus feature: Policy Routing by Guest Network

Policy routing by Network allows for you to assign either the main network or the new guest network to bypass the VPN connection and connect directly to ISP. This is a great solution for when streaming websites block the incoming VPN connection.

Additional Bonus Feature: Using SmartDNS on an ISP Guest Network

Once your guest network is set to bypass the VPN connection by following the Policy Routing by Network guide linked above, in the DNS Server field associated with your Guest Network you may add a SmartDNS server of a SmartDNS service you are signed up for to be used specifically on the new Guest Network.

Typically SmartDNS and VPN connections can not be made on a single router however with the FlashRouters Privacy App you can set your Guest Network to bypass the VPN connection making it able to have simultaneous VPN and SmartDNS connections all in one FlashRouter.

  1. Follow the steps above to create a Guest Network
  2. In DNS Server field enter the SmartDNS server provided to you by your SmartDNS provider.
  3. Click Apply and Reboot.
  4. Once the FlashRouter has booted back up access the FlashRouters Privacy App once again and select Options.
  5. Select Networks.
  6. In the Action dropdown for your Guest Network select VPN-Off.
  7. Click Apply at the bottom of the page.
  8. Then follow the steps to register your IP Address in your SmartDNS provider’s account area.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Connect: How do I restore the FlashRouters Privacy App to default settings?

TeamFlashRouters · May 16, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Restoring the FlashRouters Privacy App to default settings is recommended if you are experiencing any of the following:

  • FlashRouters Privacy App pages are not loading fully.
  • Connection Status is not reporting accurately.
  • FlashRouters Privacy App processes have slowed down.

Completing this will not the reset the DD-WRT firmware. It will reset the FlashRouters Privacy App settings only.

1. On the Connected page click Logs.

FlashRouters DD-WRT Privacy App - Restore Default Settings

2. Click Reset.

Reset Button used to Restore Default Settings within the DD-WRT FlashRouters Privacy App

3. Follow the Setup guide for your VPN provider.

PrivateInternetAccess on FlashRouters Privacy App Setup

TeamFlashRouters · Mar 11, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for PIA Setup

Verify your PIA login information

If you are not already a PIA user Sign Up Now.

Visit PIA’s website login page and verify your account information by successfully logging in. You will enter this login in the FlashRouters Privacy App.

FlashRouters Privacy App - PIA Login

Connecting to PIA in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your PIA information

In the Username and Password field enter the PIA login that you verified before.

FlashRouters Privacy App - Enter PIA Username and Password

Select the Encryption type

Default Encryption (AES-128) typically provides faster speeds and Strong Encryption (AES-256) provides stronger encryption. Select the one that fits your needs.

FlashRouters Privacy App - Select PIA Encrption Type

Select a PIA server

Click the Server location dropdown and type in or scroll to your preferred server location.

The servers that appear in the dropdown are the only servers compatible with PIA router connections. Dedicated IP Addresses are not able to connect via routers.

FlashRouters Privacy App - Select PIA Server Location

Connect to PIA

Click the Connect button to start your PIA connection. Please be patient as the router connects your entire network through VPN.

Verify a successful PIA connection

Visit PIA’s IP Check to verify your new IP address and virtual location.

You should see Connected at the top of the page underneath PIA.

FlashRouters Privacy App - PIA Connected Status Readout

Connect to a different PIA server

To change your server select a new server from the Server location dropdown and click Reconnect.

FlashRouters Privacy App Setup - Reconnect Button

Disconnect from PIA

To disconnect from PIA click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Why can’t I access the FlashRouters Privacy App?

TeamFlashRouters · May 30, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Reinstall the FlashRouters Privacy App

Navigate to Administration > Commands

  1. Delete all characters that appear in the Commands shell so it is entirely blank.
  2. Under Startup click the Edit button once. This will populate the Commands shell with the FlashRouters Privacy App script.
  3. Click Run Commands once.
  4. You will then see an Installation Successful message.
  5. Navigate back to Status > MyPage to access the FlashRouters Privacy App.
Administration Commands page with details on how to reinstall FlashRouters Privacy App

Please Reboot Your FlashRouter

If you have been redirected to this page while trying to access the FlashRouters Privacy App it means your FlashRouter was booted up before it was connected to the Internet causing the Privacy App to not load.

  1. Power off your FlashRouter for 10 seconds and then power it back on.
  2. If you see this page once again after doing step 1 follow our Internet Setup guide.

CyberGhost on FlashRouters Privacy App Setup

TeamFlashRouters · Oct 21, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

CyberGhost Website Login

2. Select My Devices.

3. Select Other and then Configure New Device.

CyberGhost Website OpenVPN Configuration Files Generator Cyberghost - Website Screen CyberGhost Website OpenVPN Configuration Files Generator

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 3

5. Press View configuration.

CyberGhost Website OpenVPN Configuration Files Generator 2

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You only need the client.crt, and client.key files. All CyberGhost servers have different keys and certificates.

Connecting to CyberGhost in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your CyberGhost information

In the Username and Password field enter the CyberGhost OpenVPN Username and Password that you obtained.

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific Username and Password

In the User Certificate field copy and paste all contents of the client.crt file starting and ending with:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Certificate

In the User Key field copy and paste all contents of the client.key file starting and ending with:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Private Key

Select the CyberGhost server

Click the Server location dropdown and type in or scroll to the server you selected when generating the OpenVPN information.

Connect to CyberGhost

Click the Connect button to start your CyberGhost connection. Please be patient as the router connects your entire network through VPN.

Verify a successful CyberGhost connection

Visit CyberGhost’s website to verify your new IP address and virtual location.

You should see Connected at the top of the page underneath CyberGhost.

Connect to a different CyberGhost server

  1. Follow the instructions for obtaining the OpenVPN information from above.
  2. Select the new server in the Server dropdown.
  3. Enter the new Username and Password.
  4. Enter the new client.crt, and client.key
  5. Click Reconnect.
FlashRouters Privacy App Setup - Reconnect Button

Disconnect from CyberGhost

To disconnect from CyberGhost click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Hotspot Shield on FlashRouters Privacy App Setup

Dave · Jul 15, 2020 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Preparing for Hotspot Shield Setup

Obtain your Hotspot Shield OpenVPN information

If you are not already a Hotspot Shield user Sign Up Now.

1. Log in to your account on the Hotspot Shield website.

2. Click Hotspot Shield on the left side navigation.

Hotspot Shield - Website Admin

3. Under Choose your device click Router.

Hotspot Shield - Select Router

4. In the Set up your router section Select your desired virtual location and then click Download file.

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You only need the <cert> and <key> from the .ovpn file. All Hotspot Shield servers have different keys and certificates.

Hotspot Shield - Download Configuration File

5. Copy the VPN Username, and Password that appear under Step 2 to a notepad, you will need this information later in the setup process.

Hotspot Shield - OpenVPN username and password

Connecting to Hotspot Shield in the FlashRouters Privacy App

Access the FlashRouters Privacy App

Navigate to Status > MyPage in your DD-WRT settings to access the FlashRouters Privacy App.

Enter your Hotspot Shield information

In the Username and Password field enter the Hotspot Shield OpenVPN Username and Password that you obtained.

Hotspot Shield on FlashRouters Privacy App Setup - Entering OpenVPN Specific Username and Password

In the User Certificate field copy and paste all contents of the client.crt file starting and ending with:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Certificate

In the User Key field copy and paste all contents of the client.key file starting and ending with:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CyberGhost on FlashRouters Privacy App Setup - Entering OpenVPN Specific User Private Key

Select the Hotspot Shield server

Click the Server location dropdown and type in or scroll to the server you selected when generating the OpenVPN information.

Select Hotspot Shield Server Dropdown in DD-WRT FlashRouters Privacy App

Connect to Hotspot Shield

Click the Connect button to start your Hotspot Shield connection. Please be patient as the router connects your entire network through VPN.

Verify a successful Hotspot Shield connection

Visit What Is My IP Address? to verify your new IP address and virtual location.

Connect to a different Hotspot Shield server

  1. Follow the instructions for obtaining the OpenVPN information from above, you will need to update your client.crt and client.key.
  2. Select the new server in the Server dropdown.
  3. Enter the new client.crt, and client.key
  4. Click Reconnect.
FlashRouters Privacy App Setup - Reconnect Button

Disconnect from Hotspot Shield

To disconnect from Hotspot Shield click the Disconnect button.

FlashRouters Privacy App Setup - Disconnect Button

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

FR Privacy App Options Page: Name your connected devices

TeamFlashRouters · Jun 12, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Name your devices connected to the FlashRouter’s network using the FlashRouters Privacy App. The ability to name and thus quickly identify your devices within the FlashRouters Privacy App will go a long way to keep your network organized.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

In the Device column, click on the device that you would like to rename, enter the desired device name and click the check mark.

Click Apply at the bottom of the page.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

FR Privacy App Connect Page: Auto Connect to VPN

TeamFlashRouters · Jun 12, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Check the Auto Connect to VPN box so that anytime you reboot the FlashRouter, the FR Privacy App VPN connection will start up automatically with the internet.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.

FlashRouters DD-WRT Privacy App - Connect Settings

Check the Auto Connect to VPN to have your FlashRouter connect to VPN when it boots up. This is assuming you have internet on the FlashRouter and you have entered valid VPN connection information into your Privacy App settings.

FlashRouters DD-WRT Privacy App - Auto-Connect to VPN Button

Uncheck the box if you would like to manually connect to VPN each time the router powers up and connects to the internet.

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