The FlashRouters Privacy App contains the .ovpn information for thousands of servers. Having this information makes it easy to connect to VPN with no configuration required but can take some time to load. We ask that you be patient when loading the FlashRouters Privacy App.
- We recommend using the FlashRouters Privacy App with Google Chrome or Mozilla Firefox. Older browsers such as Internet Explorer could cause the FlashRouters Privacy App to not fully load.
- Rebooting the FlashRouter will refresh the Privacy App and may help if loading takes too long.
- Restoring the FlashRouters Privacy App to default settings can also help.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
