Important Update: DD-WRT Privacy App Discontinued
The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.
For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.
If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!
Reinstall the FlashRouters Privacy App
Navigate to Administration > Commands
- Delete all characters that appear in the Commands shell so it is entirely blank.
- Under Startup click the Edit button once. This will populate the Commands shell with the FlashRouters Privacy App script.
- Click Run Commands once.
- You will then see an Installation Successful message.
- Navigate back to Status > MyPage to access the FlashRouters Privacy App.
Please Reboot Your FlashRouter
If you have been redirected to this page while trying to access the FlashRouters Privacy App it means your FlashRouter was booted up before it was connected to the Internet causing the Privacy App to not load.
- Power off your FlashRouter for 10 seconds and then power it back on.
- If you see this page once again after doing step 1 follow our Internet Setup guide.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
