Search Results for: eight when your

Wireless Repeater Bridge Setup

TeamFlashRouters · Apr 22, 2019 ·

If you need to extend your connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Repeater Bridge. In Wireless Repeater Bridge mode the FlashRouter connects to your main router on the same subnet via WiFi, and then transmits your internet signal via the FlashRouter for internet access anywhere in your home or office.

Preparing for Wireless Repeater Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Repeater Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Repeater Bridge

Disable Firewall

Navigate to Security > Firewall

Set SPI Firewall to Disable.
Uncheck all boxes except for Filter Multicast.
Click Save.

Disable DNSmasq

Navigate to Services > Services

Set DNSmasq to Disable.
Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Select Add in the Virtual Interface area.

Wireless Repeater Setup on DD-WRT FlashRouter - Add Virtual Interface

In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater Bridge.

Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.

Set Wireless Mode to Repeater Bridge in FlashRouter DD-WRT Basic Wireless Settings Page

In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.

Wireless Repeater Setup on DD-WRT FlashRouter - Set SSID for Repeated Band

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Password

Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Set Local Router IP, Gateway, Local DNS

Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
Click Save.

Change the FlashRouter's Operating Mode

Navigate to Setup > Advanced Routing

Set Operating Mode to Router in FlashRouter DD-WRT Basic Wireless Settings Page

Set the Operating Mode to Router.
Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

PrivateInternetAccess (PIA) Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for PIA Merlin Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

Merlin Router Setup for PIA

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in US East Streaming so I have entered in PIA US East Streaming.

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your PIA account username and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful PIA connection

You should now see a CONNECTED message.
Visit PIA’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to PIA.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

What do the lights on my Roqos Core mean?

TeamFlashRouters · Mar 3, 2022 ·

White (looks blueish white on Teal colored Roqos Cores): System startup
Solid Red: System is up, but there is no internet connection. Roqos Core cannot detect a network link either.
Flashing Red: System is up and there is an ethernet cable connected to Internet port, however Roqos Core is unable to reach the internet. Usually happens with bad ethernet cable, or cable modem/ISP modem not giving IP address to Roqos Core due to ISP provisioning issues, or some other type of network setting blocking Roqos Core’s access to the internet. First thing to try in this scenario is to reboot the ISP router/modem upstream of Roqos Core.
Flashing Blue: Roqos Core is up and connected to the internet, but it is not yet activated. Brand new Roqos Cores, or Roqos Cores that are factory reset will show this behavior when they are ready to be activated again.
Blue (deep blue color, different from #1): Roqos Core is up and activated, everything is normal.

IPVanish Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for IPVanish Merlin Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

Merlin Router Setup for IPVanish

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in nyc-a50 so I have entered in IPVanish a-50.

7. Enter your IPVanish account email/username and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful IPVanish connection

You should now see a CONNECTED message.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Activation and Setup

TeamFlashRouters · Feb 8, 2023 ·

Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone or your other Wi-Fi network.

Create your Privacy Hero account

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Select Create Account.

3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.

4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.

5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.

6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.

Activate your Privacy Hero Internet and setup Wi-Fi

1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.

Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.

2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.

3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.

4. To activate your 1 Year NordVPN code:

Click on Claim NordVPN 1 Year Code Now

Go to the Account section of your router settings.

Copy the NordVPN code shown under Claim NordVPN 1 Year Code.

Go to the NordVPN activation page.

This code can be used with a new or existing NordVPN account.

5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

SmartDNSProxy SmartDNS Setup

TeamFlashRouters · Jun 13, 2019 ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

Scroll down to Network Address Server Settings (DHCP).
Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
Click Apply Settings at the bottom of the page.
Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

How do I access my Roqos device settings?

TeamFlashRouters · Mar 8, 2022 ·

Your Roqos Core’s settings or UI (User Interface) is accessible via a secure cloud based connection rather than the typical local access of other routers. This means that you can manage your Roqos from anywhere in the world not just at home.

Visit the Roqos Login URL

From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

Login with your Roqos account

Enter in the email and password that you set when your Roqos was initially setup. If you still need to create your Roqos account and activate your Roqos follow our Activate and Connect Roqos to Internet guide.

Proceed with making the changes to the settings you desire

Now that you are logged in to your Roqos UI you adjust any settings as you see fit for your network. For guides on how to make specific changes to your Roqos view our Roqos Setup Guide area.

ExpressVPN MediaStreamer SmartDNS Setup

TeamFlashRouters · Jun 13, 2019 ·

ExpressVPN offers a SmartDNS service known as MediaStreamer for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to ExpressVPN

If you are not already a ExpressVPN user Sign Up Now.

Visit ExpressVPN website login page and successfully login.

Register your IP with ExpressVPN

Navigate to the DNS Settings tab on top right of the ExpressVPN Dashboard.

Click on Register my IP address.

Register IP for ExpressVPN MediaStreamer use on FlashRouter DD-WRT

Navigate to the ExpressVPN Dashboard.

Finding ExpressVPN MediaStreamer Specific DNS Servers in ExpressVPN Dashboard

Click on Set Up on More Devices.

Finding ExpressVPN MediaStreamer Specific DNS Servers

Scroll down and click on MediaStreamer and note the DNS servers that appear on the right side of the page.

ExpressVPN MediaStreamer Specific DNS servers

Enter MediaStreamer SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

Scroll down to Network Address Server Settings (DHCP).
Enter in the MediaStreamer SmartDNS servers you noted into Static DNS fields 1 and 2.
Click Apply Settings at the bottom of the page.
Reboot the FlashRouter.

Once the FlashRouter has fully rebooted, you can now access your desired regional content on any device that connects to the FlashRouter’s network.

Wireless Client Bridge Setup

TeamFlashRouters · Apr 22, 2019 ·

If you need to extend your wired connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Client Bridge. In Wireless Client Bridge mode the FlashRouter connects to your main router via WiFi, and then transmits your internet signal via the FlashRouter LAN ports for wired internet access anywhere in your home or office.

Preparing for Wireless Client Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Client Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Client Bridge

Disable Firewall

Navigate to Security > Firewall

Set SPI Firewall to Disable.
Uncheck all boxes except for Filter Multicast.
Click Save.

Disable DNSmasq

Navigate to Services > Services

Set DNSmasq to Disable.
Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Mode to Client Bridge

In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Client Bridge.
Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.
Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Password

Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
Click Apply Settings.

Reboot your FlashRouter

Your FlashRouter is now providing wired connection access to your main router network. Wireless connections to the FlashRouter are disabled in this setup.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Wireless Access Point Setup

TeamFlashRouters · Apr 23, 2019 ·

A Wireless Access Point is a setup that has the FlashRouter using an existing network’s DHCP instead of assigning its own. The FlashRouter’s WAN/Internet port should be not be connected to your modem or other router while performing this setup.

Preparing for Wireless Access Point Setup

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Access Point

Disable Firewall

Navigate to Security > Firewall

Set SPI Firewall to Disable.
Click Save.

Disable DNSmasq

Navigate to Services > Services

Set DNSmasq to Disable.
Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Local IP

Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
Click Save.

Change the FlashRouter's DHCP settings

Set the DHCP Type to DHCP Forwarder.
Click Save.

Change the FlashRouter's Operating Mode

Navigate to Setup > Advanced Routing

Set the Operating Mode to Router.
Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and connect from the other router’s LAN port to one of the FlashRouter’s LAN port then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set.

Back up your settings

Navigate to the Administration > Backup page.

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Cudy Internet Setup

TeamFlashRouters · Feb 26, 2024 ·

Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

5. Enter openwrt as the admin password to access the Cudy firmware settings.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Managing User Profiles on Roqos

Dave · Dec 16, 2021 ·

User Profiles allow you to organize your devices connected to the Roqos Core. This allow you to see a user profile’s usage history, set a schedule when devices are allowed to connect to the Internet, and filter out specific content such as explicit websites and games.

Adding new User Profile

1. Click the navigation menu and select Users.

2. To add a new User Profile click Add User.

3. In the Name field enter the name for the User Profile. You can add an image for the User Profile here as well.

4. You will see a list of devices connected to the Roqos Core at the bottom of the page. Check the box of the devices that you would like to add to this User Profile. Then click Save.

Tracking Usage History

1. Click the User Profile that you want to review.

2. Select Usage History.

3. On the new page you can view usage by Top Visited, All Activity, and Activity Graph.

Schedule Pauses

1. Click the User Profile that you want to review.

2. Select Scheduled Pauses.

3. Click Add Schedule.

4. From here you can set the name of the schedule, the days that the schedule will be in effect, and if the schedule should be applied all day or during specific hours. Click Save.

Filters

1. Click the User Profile that you want to review.

2. Select Filters.

3. From here you can use the toggle to Block explicit websites and Block explicit search results.

4. In the Safe Youtube dropdown you can select None, Moderate, or Strict.

5. The Blocked Content area allows you to block specific services such as Games and Social Media.

6. Add specific websites to the Block Sites list if the above policies did not cover them.

7. Add specific websites to the Allowed Sites list if you want to block all websites except for a few.

VPN Kill Switch on Roqos

Dave · Dec 16, 2021 ·

The VPN Kill Switch disables the Internet connection on your Roqos Core in the even that your VPN disconnects. Internet access of all your devices will be blocked when the kill switch is enabled – except for the ones you have excluded from VPN Out.

1. Click the navigation menu and select VPN > VPN Out.

2. Toggle the VPN Kill Switch to enable this feature.

CyberGhost Merlin OpenVPN Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

2. Select VPN.

3. Click Configure New Device.

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

5. Press View configuration.

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

Merlin Router Setup for CyberGhost

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file from the folder you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in USA so I have entered in CyberGhost USA.

7. Enter your CyberGhost OpenVPN username and password that you obtained earlier. Do not enter your account login.

8. Click the Edit button in the Keys and Certificates area.

Merlin Keys and Certificates Edit button

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

12. Click Save at the bottom of that window.

13. Click Apply at the bottom of the page.

14. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful CyberGhost connection

You should now see a CONNECTED message.
Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

Roqos Core Internet Setup and Activation

TeamFlashRouters · Mar 15, 2022 ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

2. Select Create Account.

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

4. Enter the name and phone number you want associated with your Roqos. Click Next.

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

2. Select the Roqos model Teal RC10-P. Click Next.

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

2. Select the Time Zone of your actual location from the dropdown. Click Next.

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Teamviewer FAQ and Setup

TeamFlashRouters · May 30, 2019 ·

We do NOT offer phone support here at FlashRouters. You will not receive a phone call to begin your session. Please read the information below for how to get connected during your session time.

What is a Teamviewer session?

A Teamviewer session is the most hands on method of receiving support from FlashRouters.

A support agent will connect directly to your computer and proceed to configure or troubleshoot your FlashRouter with you present.

We use Teamviewer sessions to troubleshoot any issue an eligible customer may have with a FlashRouter that was purchased from us or to configure a compatible router that your purchased independently along with a FlashRouters Support Plan.

In the session a chat window will appear so we can communicate directly with you in real time.

If you follow the information below prior to your session and all goes smoothly a Teamviewer session typically takes anywhere from 15 to 45 minutes.

Do I qualify for a Teamviewer session?

When purchasing a FlashRouter you are able to select a Quarterly or Yearly Bronze, Silver or Gold subscription plan.

Silver Yearly plan comes with one Teamviewer remote support session a year.

Gold Quarterly and Yearly plans come with one session per quarter.

If you support plan has expired or you are signed up for Bronze and you’d like to receive Teamviewer remote support assistance please email support@flashrouters.com

How do I schedule a Teamviewer session?

We are available for scheduled Teamviewer sessions from 10AM – 6:00PM ET Monday through Saturday.

To schedule a session with us open a support ticket or contact us via our live chat. We do not perform sessions that are not scheduled.

If we are available off hours we do our best to accommodate off hours session times with at least 24 hours notification.

Recommended computer and network setup

What computer should I use for Teamviewer?

Teamviewer sessions can not be performed on phones or tablets at this time. We require a Windows or Mac computer to successfully connect and configure your FlashRouter.

Below are the different scenarios from most ideal to least ideal.

I have a Dual Router Setup and a computer with WiFi and Ethernet

If you have an available wireless network NOT coming from the FlashRouter and have a computer that has wireless AND Ethernet capabilities you should be setup as follows:

Connect via wireless to the other router.
Once we have joined the session we will instruct you to wire from the FlashRouter to your computer.

I have a Dual Router Setup and a computer with WiFi only

If you have an available wireless network NOT coming from the FlashRouter and have a computer that has wireless only you should be setup as follows:

Obtaining a USB to Ethernet adapter is ideal.
If that is not possible connect to the FlashRouter’s network via wireless.

Session disconnects may occur with no backup Internet connection.

I have a Single Router Setup and a computer with WiFi and Ethernet

If the FlashRouter is your only wireless network and your computer has wireless and Ethernet capabilities you should be setup as follows:

Connect an Ethernet cable from a numbered port on your FlashRouter directly to your computer.
We may ask you during the session if your smartphone can broadcast an wireless hotspot we can connect to for backup Internet.

I have a Single Router Setup and a computer with WiFi only

If the FlashRouter if your only wireless network and your computer is wireless only you should be setup as follows:

Obtaining a USB to Ethernet adapter is ideal.
If that is not possible connect to the FlashRouter’s network via wireless.

Session disconnects may occur with no backup Internet connection.

How do I download Teamviewer?

Windows

Download Teamviewer for Windows.
Open the Teamviewer application.
Email the User ID and Password (example displayed below) to your existing email thread or our live chat.

Mac

Download Teamviewer for Mac.
Open the Teamviewer application.
Email the User ID and Password (example displayed below) to your existing email thread or our live chat.

Access Teamviewer User ID and Password for FlashRouters Remote Support Session on Mac

When should I provide FlashRouters with my Teamviewer User ID and Password?

About 15 minutes before your scheduled session time update your support ticket e-mail the User ID and Password to your existing email thread, or send via our live chat.

TP-Link Internet Setup

TeamFlashRouters · Apr 11, 2024 ·

Follow this article when you receive your new TP-Link FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the TP-Link.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

5. Enter tp-link as the admin password to access the TP-Link firmware settings.

6. Verify that your TP-Link FlashRouter is reporting as Internet and WAN Connected.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

StrongVPN WireGuard Setup

TeamFlashRouters · Jan 8, 2021 ·

DD-WRT Router Setup for StrongVPN WireGuard

StrongVPN Wireguard DD-WRT setup is now officially supported by FlashRouters. Follow the steps below to gather all the required information to complete your Wireguard router setup.

Navigate to Security > Firewall

Set SPI Firewall to Disable.

Click Save at the bottom of the page.

Select your actual time zone for you physical location from the dropdown and enter 1.pool.ntp.org in the Server IP/Name dropdown.

WireGuard for StrongVPN DD-WRT set Time Zone

Click Apply Settings at the bottom of the page.

Preparing for StrongVPN WireGuard Setup

Obtain your StrongVPN WireGuard Information

If you are not already a StrongVPN user Sign Up Now.

1. Log in to your account on the StrongVPN website.

2. Select Router icon as the Platform

Select Router for StrongVPN WireGuard Platform

3. Select the Advanced Options dropdown and then check Exclude LAN Traffic and set any value between 52000 and 60000 in the Custom Port field.

4. Select the Server Location from the dropdown that you would like to connect to.

Select the StrongVPN Wireguard server location

5. Select the Generate at the bottom of the page.

6. Click the DD-WRT installer script box to copy.

DD-WRT installer script WireGuard for StrongVPN

Enter StrongVPN WireGuard Script

Navigate to Administration > Commands

Paste the StrongVPN Script that was copied in the empty Commands Shell.

Delete the very last line sleep 8 && reboot.

Click Save Custom (or Save Custom Script may appear depending on your firmware build, they are the same thing)

Copy the line below and paste into the empty Commands Shell.

sh /tmp/.rc_custom

Click Run Commands.

Wait two minutes and then power the FlashRouter off and back on. Reconnect to the FlashRouter’s network when it has booted back up.

Verify a successful StrongVPN WireGuard connection

Navigate to Setup > Tunnels

You should now see that page filled in with WireGuard info.
Visit StrongVPN’s IP Check to verify your new IP address and virtual location.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I set a Static IP for my device in DD-WRT?

TeamFlashRouters · May 30, 2019 ·

It can be very useful to setup static local IP addresses for devices on your FlashRouter network. By assigning specific IP’s to specific devices you can better control and manage how your network and the internet interacts with each device.

Once you setup a static IP you can set access restrictions, monitor and control bandwidth, as well as bypass a router VPN connection or setup a device specific Kill Switch. Without a static IP assignment you may lose device specific settings when the DHCP lease to the router expires.

Navigate to Services > Services

Set Static IP by Device MAC Address in FlashRouter DD-WRT Settings

Under Static Leases click Add once.
Fill in the newly appeared fields.
- MAC Address: Enter the device’s MAC address which can be found on the device itself or on the Status > LAN page.
- Hostame: Enter a name for the device. Make sure that there are no spaces.
- IP Address: Enter the desired static IP Address of the device. It should be on the same subnet as the FlashRouter (192.168.11.x)
- Client Lease Time: Leave this field blank.
Click Apply Settings
Repeat the steps above for each individual static IP address you would like to setup. If you click Add before clicking Apply Settings you will lose the configuration.

If a device has wireless and ethernet capabilities the MAC Addresses will be different for a wireless connection and an ethernet connection. Make sure to set a static IP for both MAC Addresses in this case.

Privacy Hero NordVPN Not Connecting or Showing Timeout Errors

Dave · Sep 22, 2026 ·

If NordVPN will not connect on Privacy Hero, shows a timeout error, remains stuck on Connecting, or displays Failed, the Privacy Hero router itself may still be working normally.

NordVPN connections can occasionally stop working when servers are placed into maintenance, removed or cycled out of service, account credentials change, or a previously saved NordVPN access token or manual service credential is no longer valid.

Start by confirming that Privacy Hero has normal internet access, then troubleshoot the NordVPN connection.

First: Confirm Privacy Hero Has Internet

Before changing your NordVPN settings, confirm that Privacy Hero itself has normal internet access.

Open app.privacyhero.com.
Open the VPN section.
If the VPN Kill Switch is enabled, temporarily turn it Off.
Turn the failed NordVPN connection off.
Connect a device to the Privacy Hero network.
Test normal internet access.

If internet access works normally with NordVPN and the Kill Switch disabled, the underlying Privacy Hero internet connection is working. Continue troubleshooting the NordVPN connection.

If your internet stopped working because NordVPN failed while the VPN Kill Switch was enabled, follow our Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting guide.

Reconnect NordVPN

A temporary NordVPN server or connection issue may resolve without changing your account information.

Open the VPN section at app.privacyhero.com.
Turn the NordVPN connection off.
Wait a few seconds.
Turn NordVPN back on.
Allow the connection time to establish.
Check whether the VPN status changes to Connected.

If NordVPN still shows Failed, Connecting, or a timeout error, continue with the steps below.

Try Another NordVPN Server

NordVPN regularly maintains, replaces, and cycles servers in its network. A specific NordVPN server that worked previously may eventually be taken offline, removed, or temporarily unavailable.

If your Privacy Hero NordVPN connection is configured to use a specific server and suddenly stops working, try another server or return to the normal country selection.

Open app.privacyhero.com.
Open the VPN section.
Select your NordVPN connection.
If you previously entered a specific NordVPN server under Advanced Options, remove or replace that server.
Select the country or location you want to use.
Save the settings.
Reconnect NordVPN.
Check whether the status changes to Connected.

If you specifically need to use an individual NordVPN server, make sure that server is still active before continuing to use it.

Important: A previously working specific server should not be assumed to remain available indefinitely. NordVPN may change its server network over time.

Update Your NordVPN Token for NordLynx

Privacy Hero uses a NordVPN access token to authenticate NordLynx connections.

If the saved token is expired, revoked, replaced, or otherwise no longer valid, NordLynx may show Failed, Connecting, or a timeout error.

Generating a new token is a good troubleshooting step if your NordVPN account information has changed or the existing token is no longer working.

Sign in to your NordVPN account.
Open the NordVPN Access Tokens page.
Generate a new access token.
Select Doesn’t expire if NordVPN provides that option.
Copy the new token.
Open app.privacyhero.com.
Open the NordVPN settings.
Confirm that NordLynx is the selected protocol.
Replace the existing token with the newly generated token.
Save the settings.
Reconnect NordVPN.

Important: NordVPN access tokens are sensitive account credentials. Do not post or share your token publicly.

For complete setup instructions, see Privacy Hero NordVPN / NordLynx Setup.

Update NordVPN Manual Service Credentials for OpenVPN

If you are using OpenVPN instead of NordLynx, Privacy Hero uses NordVPN’s Manual Service Credentials.

These are different from the email address and password you normally use to sign in to the NordVPN website or application.

If the saved credentials are no longer valid, update them:

Sign in to your NordVPN account.
Open NordVPN Manual Service Credentials.
Copy the current service username and password.
Open app.privacyhero.com.
Open your NordVPN settings.
Confirm that OpenVPN is the selected protocol.
Replace the existing manual service credentials with the current credentials from NordVPN.
Save the settings.
Reconnect NordVPN.

Do not enter your regular NordVPN website email address and password in place of the manual service credentials.

Did You Recently Change Your NordVPN Account Information?

If NordVPN stopped connecting after an account change, update the authentication information stored in Privacy Hero.

This is especially important after changes such as:

Changing your NordVPN account password.
Changing or updating NordVPN account security settings.
Generating or replacing NordVPN access tokens.
Changes to NordVPN manual service credentials.
Renewing, changing, or restoring your NordVPN subscription.

The credentials used by Privacy Hero depend on the VPN protocol:

NordLynx: Uses a NordVPN access token.
OpenVPN: Uses NordVPN manual service credentials.

Your regular NordVPN website login should not be entered as the router’s OpenVPN credentials.

If you are unsure whether the existing authentication information is still valid, retrieve current credentials directly from your NordVPN account and update Privacy Hero.

Confirm Your NordVPN Subscription Is Active

Privacy Hero cannot establish a NordVPN connection if the NordVPN account being used no longer has active VPN service.

Sign in to your NordVPN account and confirm that your subscription is active before continuing with server, token, or credential troubleshooting.

Try Another VPN Protocol

If your NordVPN account, credentials, and server selection are correct but the connection still fails, try another NordVPN protocol available in Privacy Hero.

For example, if NordLynx is not connecting, testing OpenVPN can help determine whether the issue is specific to the protocol or authentication method.

Remember that changing protocols also changes the required NordVPN authentication:

NordLynx requires a NordVPN access token.
OpenVPN requires NordVPN manual service credentials.

Important: Do Not Run Two VPNs at Once

Do not leave the NordVPN application connected directly on your phone or computer while testing the Privacy Hero VPN.

Running a VPN application on the device while also routing that device through the Privacy Hero VPN creates a double-VPN connection and can cause routing, connectivity, or IP-location problems.

Disconnect the device-level NordVPN app before testing the router VPN.

Verify the NordVPN Connection

Once Privacy Hero displays NordVPN as Connected:

Connect your device to the Privacy Hero WiFi.
Make sure the NordVPN app on the device is disconnected.
Open a fresh private/incognito browser window.
Visit NordVPN What Is My IP.
Confirm that the public IP address and location correspond to your selected NordVPN location.
Test several websites or applications.

If you use the Privacy Hero VPN Kill Switch, enable it only after confirming that NordVPN is connected and working.

NordVPN Is Connected but One Device Shows the Wrong IP

If Privacy Hero shows NordVPN as Connected and other devices display the correct VPN IP, the NordVPN connection itself is likely working.

Check the affected device’s Privacy Hero VPN assignment and review any VPN, privacy, DNS, browser, antivirus, firewall, or security settings running directly on that device.

See Device Privacy, DNS, VPN, and Security Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

How do I check for static network settings on my devices?

TeamFlashRouters · May 8, 2019 ·

Static network settings set on a device from a previous connection will interfere with the FlashRouter’s network. Typically the FlashRouter’s network performs best when connected devices are set to automatically use the FlashRouter’s IP Address and DNS.

Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.

Check for Static IP Address in Windows

1. Open the Window search box, and search “Network Status”

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer

2. Select “Change adapter optons”

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 2

3. Right click on the WiFi and/or ethernet adapter and select Properties.

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 3

4. Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.

5. Delete the values entered for IP address, Subnet mask, Default gateway, Preferred DNS server, and Alternate DNS server.

6. Select Obtain an IP address automatically and Obtain DNS server address automatically.

7. Click OK.

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 4

Check for Static IP Address in Apple / Mac

1. Open System Preferences, and select Network.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer

2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.

3. Select Advanced.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 2

4. Select the TCP/IP tab.

5. Set Configure IPv4 to Automatically.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 4

6. Select the DNS field and highlight any DNS servers you see there. If they can be removed you should click the minus symbol below.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 5

7. Click OK.

8. Click Apply.

Check for Static IP Address in iOS

1. Open Settings

2. Select WiFi, and select the blue icon next to your current connection.

Select FlashRouters DD-WRT Wireless Network in order to Check Static IP Network Settings on iOS Mobile Device

3. Make sure Configure IP is set to Automatically.

Check Static IP Network Settings on iOS Mobile Device and set Configure IP to Automatic

Check for Static IP Address in Android

1. From the top of the screen, swipe down to display settings.

2. Select WiFi.

WiFi Icon and Settings in Android Mobile Device

3. Select your current network.

4. Select Advanced.

Advanced Settings Button in Android Mobile Device

5. Make sure that IP settings is set to DHCP.

Check Static IP DHCP Network Settings in Android Mobile Device

Why is my Time Zone set to Europe/Berlin?

TeamFlashRouters · May 30, 2019 ·

Europe/Berlin is the default Time Zone setting for DD-WRT firmware.

To change this to your location’s actual Time Zone do the following.

Navigate to Setup > Basic Setup

Select your actual Time Zone from the dropdown field. Leave the Server IP/Name field blank.

CLICK APPLY SETTINGS

The network may reboot for a moment. Simply reconnect when it is back up.

Disabling the NTP Client setting will result in the VPN connection not working so we ask that you please leave it enabled at all times.

NordVPN Setup for Privacy Hero

TeamFlashRouters · Apr 3, 2023 ·

Privacy Hero supports NordVPN using both NordLynx and OpenVPN.

NordLynx is recommended for most users. OpenVPN is also available and may be required for NordVPN Dedicated IP connections. Some Dedicated IP configurations require a private OpenVPN file imported as a Custom VPN.

Privacy Hero is cloud-managed, so you can complete the setup from any device with an internet connection. You do not need to be connected to Privacy Hero WiFi to change these settings.

NordVPN NordLynx Setup

NordLynx uses a NordVPN access token, not your regular NordVPN website email and password.

Open Privacy Hero and Select NordLynx

From a computer, smartphone, or tablet, open app.privacyhero.com.
Sign in with your Privacy Hero account email and password.
Open the VPN section.
Click Change and select NordVPN.
Choose NordLynx.

Generate Your NordVPN Access Token

In another browser tab, open NordVPN Access Tokens and sign in to your NordVPN account.
Complete any account or email verification requested by NordVPN.
Select Generate new token; choose Doesn’t expire if available, then copy the token.

Important: Treat your NordVPN token as a password. Do not share it publicly.

Connect Privacy Hero to NordVPN

Return to Privacy Hero, paste the token into the NordLynx token field, and click Save. The default country selection automatically chooses an available NordVPN server for that location.
Wait for the VPN status to show Connected.

NordVPN OpenVPN Setup

Use OpenVPN if you prefer the OpenVPN protocol or if your configuration requires it. OpenVPN requires NordVPN Manual Service Credentials, which are different from your website login email and password.

Select OpenVPN in Privacy Hero

Open app.privacyhero.com and sign in.
Open the VPN section.
Click Change and select NordVPN.
Select OpenVPN.

Get Your Manual Service Credentials

Open NordVPN Manual Service Credentials and sign in.
Complete NordVPN’s verification if prompted, then copy the current Service Username and Service Password.

Important: Do not enter your normal NordVPN website email and password into Privacy Hero’s OpenVPN fields.

Save Your OpenVPN Connection

Return to Privacy Hero and enter the manual service username and password in the OpenVPN credential fields. Click Save.
Confirm Privacy Hero shows the connection as Connected.

Choose a NordVPN Country or Specific Server

Privacy Hero can select a NordVPN server automatically, or you can choose a country or specify a server hostname.

Choose a Country

Open your NordVPN connection in Privacy Hero.
Open the Country dropdown.
Search for and select your preferred country.
Click Save. Privacy Hero will use an available NordVPN server for the selected country.

Use a Specific NordVPN Server

Open your NordVPN connection in Privacy Hero.
Open Advanced Options.
Enter the NordVPN server hostname, for example us12286.nordvpn.com.
Click Save.

Use NordVPN’s server recommendation tool if you need a hostname. NordVPN servers can be retired or taken offline for maintenance; if your specific server stops working, choose another server or return to country selection.

NordVPN Dedicated IP Setup

NordVPN Dedicated IP can require either the regular NordVPN OpenVPN connection or a private .ovpn file imported as a Custom VPN.

Method 1: OpenVPN Advanced Options

Try this first if your Dedicated IP works with the standard NordVPN OpenVPN setup.

Set up NordVPN → OpenVPN using your NordVPN Manual Service Credentials as described above.
Open Advanced Options.
Enter the Dedicated IP server hostname assigned to your account.
Click Save and check whether the VPN connects.
Verify that your public IP matches your assigned Dedicated IP.

If connected and the public IP matches, no additional configuration is needed.

Method 2: Custom VPN With a Private OpenVPN File

Some Dedicated IP servers require a private OpenVPN configuration file. If Method 1 does not connect, follow NordVPN’s Manual Dedicated IP Server Setup instructions.

Download Your Dedicated IP Configuration

Sign in to the NordVPN account associated with the Dedicated IP.
Locate your assigned Dedicated IP server using NordVPN’s manual setup instructions.
Download its OpenVPN UDP configuration file.
Save the .ovpn file to your computer or device.

Important: Use the private configuration file for your actual Dedicated IP, not a public NordVPN server file.

Upload the File as a Custom VPN

Open app.privacyhero.com and select VPN → Change.
Select Custom from the VPN provider dropdown, not NordVPN.
Upload your Dedicated IP UDP .ovpn file.
Enter your NordVPN Manual Service Username and Password.
Save the configuration, enable the VPN, and wait for Connected.
Verify the public IP matches your NordVPN Dedicated IP.

These are NordVPN’s separate manual service credentials, not your regular website login.

Verify Your NordVPN Connection

Connect your testing device to the Privacy Hero WiFi.
Disconnect any NordVPN or other VPN app running directly on that device.
Open a fresh private/incognito browser window.
Visit NordVPN What Is My IP.
Confirm the public IP and location match your selected NordVPN server (or assigned Dedicated IP).

Running a VPN application directly on the device at the same time as the router VPN can produce double-VPN conflicts and unexpected IP or location results.

Streaming Relocation and VPN Location

If Streaming Relocation is enabled for a supported service, that service may use the Streaming Relocation region instead of your VPN server region. See Privacy Hero Streaming Relocation.

NordVPN Not Connecting?

If the VPN displays Failed, Connecting, or a timeout error, check for:

A server undergoing maintenance or no longer available.
An expired, revoked, or outdated NordLynx access token.
Incorrect or changed OpenVPN Manual Service Credentials.
Recent account changes or an inactive NordVPN subscription.
A protocol-specific issue.
A Dedicated IP that requires a private .ovpn file and Custom provider selection.

Follow Privacy Hero NordVPN Not Connecting or Showing Timeout Errors for troubleshooting.

No Internet After NordVPN Disconnects?

If internet access stops when the VPN disconnects, the VPN Kill Switch may be blocking normal traffic as intended. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected, but One Device Shows the Wrong IP?

If other devices show the correct VPN IP, check the affected device’s VPN apps, Private Relay, Private DNS, antivirus, and browser settings. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

Why is my DNS showing as 192.168.11.1 on my devices?

TeamFlashRouters · May 30, 2019 ·

When connected to a FlashRouter’s network the DNS settings of the devices will be reporting as 192.168.11.1. This means that the router is handling DNS internally through the servers you have set in the Setup > Basic Setup section of the router. If you did not set any custom DNS here, then you will using your ISP or VPN DNS servers automatically.

You can always customize the DNS servers in the router to your preferred servers and through DNSmasq the router will use 192.168.11.1 to route these servers to your connected devices.

In some instances disabling DNSMasq in the DD-WRT settings can help unblock previously blocked websites while connected to VPN. This will force devices to report the DNS servers set in the router directly as opposed to 192.168.11.1.

Disabling DNSMasq is not recommended unless FlashRouters specifically advises you but we have seen this work for certain VPN providers. To disable the DNSMasq do the following.

Navigate to Setup > Basic Setup

Uncheck Use DNSMasq for DHCP.
Uncheck Use DNSMasq for DNS.
Uncheck DHCP-Authoritative.
Click Save.

Navigate to Services > Services

Set DNSMasq to Disable.
Click Apply Settings.
Reboot router.

TP-Link Change Wireless Channel

TeamFlashRouters · Apr 16, 2024 ·

Follow this guide to change the Wireless channel on your TP-Link FlashRouter.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

4. Click Wireless.

5. Change the Channel setting to the number that you want to use. Click Save.

6. Connect your devices to the wireless network again as they may have been disconnected when making this change.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

Shipping FAQs

admin · Jan 29, 2019 ·

Shipping FAQs

General Shipping FAQs

What company do you use for shipping?

For domestic shipping, we offer United State Postal Service (USPS), and a FedEx Expedited 2-3 Day delivery option.

For International shipments, we offer USPS and FedEx.

Where do you ship from?

We ship all packages from our New Jersey warehouse.

How much does shipping cost?

Domestic Customers:

Free Standard Shipping 3-10 day Delivery when you purchase a router with any Service Plan.
$20 Flat Rate FedEx 2-3 Day Express shipping

International Customers:

Pricing for USPS, and FedEx will vary by country. You can see rates on the Shipping Estimate tab on any FlashRouters product page. FlashRouters does not add any internal handling fees to international rates.
Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind our support team will be available to assist if you have any setup issues once you receive your router.

Who pays for shipping?

Domestic customers can choose Free standard shipping. Customers pay shipping costs including customs, duties, processing fees, and taxes (if applicable) for all other options.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as Aramex, MyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely for you via our Flash My Router plan. A full list of compatible routers are listed there.

Known excluded countries are:

Afghanistan
Algeria
Angola
Bangladesh
Benin
Bhutan
Bosnia & Herzegovina
Botswana
Brazil
Burkina Faso
Burundi
Cape Verde
Central African Republic
Chad
Comoros
Congo – Brazzaville
Congo – Kinshasa
Cuba
Djibouti
Egypt
Eritrea
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea-Bissau
India
Indonesia
Iran
Iraq
Kenya
Kiribati
Kosovo
Laos
Lesotho
Liberia
Libya
Madagascar
Malawi
Malaysia
Mali
Mauritania
Mauritius
Mayotte
Mozambique
Myanmar (Burma)
Namibia
Nauru
Niger
Nigeria
Niue
North Korea
Palastinian Territories
Russia
Rwanda
Sao Tome & Principe
Senegal
Seychelles
Sierra Leone
Solomon Islands
Somalia
Sudan
Syria
Tajikistan
Tanzania
Togo
Tokelau
Tunisia
Turkmenistan
Tuvalu
Uganda
Wallis & Futuna
Western Sahara
Zambia
Zimbabwe

2025 - Postal Calendar

We will not be able to ship on the dates below. Your package will be shipped the following business day.

New Year’s Day: January-01
Martin Luther King Jr. Day: January-20
President’s Day: February-17
Memorial Day: May-26
Independence Day: July-04
Labor Day: September-01
Columbus Day: October-13
Veteran’s Day: November-11
Thanksgiving Day: November-27
Christmas Eve: December-24
New Year’s Eve: December-31

2025 Holiday Shipping Deadlines
In order to ensure timely delivery of your packages for the holiday season, please refer to the following shipping deadline dates for the following types of mail.

PLEASE NOTE: All deadlines are at 1PM EST of the designated.

USPS Priority 12/18
USPS APO/FPO/DPO 12/11
FedEx 12/21

International

International dates are for estimated delivery dates. However, customs can cause issues and may take longer.

Puerto Rico 12/21
Canada 12/21
Mexico 12/21
UK 12/20
Hong Kong 12/19
Australia 12/19
Middle East 12/19

Regardless of your carrier or country, we recommend that you place your holiday orders as soon as possible to ensure timely delivery.

Customs and Expenses

Will there be extra customs charges when my FlashRouter arrives?

There may be additional customs fees incurred based on the local importation laws of your country. You (the recipient) are responsible for all customs fees charged by your country’s customs agency.

Customs charges are NOT factored into the FlashRouters shipping cost.

All customs fees will be a separate charge and must be paid for by the recipient of the package.

We do our best to inform you of possible customs fees to the best of our ability, however we will not accept returns because of refusal to pay these fees.

If we receive a return due to failure to pay customs fees, you will be refunded but ONLY for the price of the FlashRouter. Original Shipping charges will NOT be refunded.

We do our best to make FlashRouters’ shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees.

Do you charge sales tax?

We will charge sales tax in any state where we are required to do so. Currently that is within New Jersey, due to the fact that this is the physical location of our business and New York but that is subject to change as law dictates.

Any taxes or customs fees that are incurred to your country’s current policies are out of our hands. We do our best to make the router and the shipping quick and affordable.

ExpressVPN Setup for Privacy Hero

TeamFlashRouters · Aug 14, 2025 ·

Privacy Hero supports ExpressVPN using OpenVPN. To connect, you need your ExpressVPN Manual Configuration username and password and an OpenVPN (.ovpn) configuration file for your preferred server location.

Important: In Privacy Hero, choose Custom as the VPN provider. Upload the ExpressVPN .ovpn file and enter your separate Manual Configuration credentials, not your regular ExpressVPN website login.

Privacy Hero is cloud-managed, so you can complete setup from any computer, smartphone, or tablet with an internet connection. You do not need to be connected to Privacy Hero WiFi while changing the settings.

Get Your ExpressVPN Manual Configuration Credentials

ExpressVPN provides separate credentials for manual OpenVPN connections. These are different from your normal ExpressVPN website email and password.

Open ExpressVPN Set Up Devices and sign in to your ExpressVPN account.
In the left navigation, select Set Up Devices.
Under Applications, expand Advanced setup and choose Manual Configuration.
Find your unique Username and Password under Manual Configuration. Keep this tab open so you can copy them into Privacy Hero.

Important: Do not use your regular ExpressVPN account password, and do not share your manual configuration credentials publicly.

Download Your ExpressVPN OpenVPN Server File

Each available ExpressVPN location has its own OpenVPN configuration file. The file determines the server location used by Privacy Hero.

On the same Manual Configuration page, locate the server regions, such as Americas, Europe, Asia Pacific, or Middle East & Africa.
Expand your preferred region and download the UDP .ovpn file for an available location. Save it to the device you are using to configure Privacy Hero.

Only locations offered on your ExpressVPN Manual Configuration page can be used for this setup. To change locations later, download the corresponding .ovpn file and upload it to Privacy Hero.

Add ExpressVPN to Privacy Hero as a Custom VPN

ExpressVPN uses Privacy Hero’s Custom VPN configuration rather than a dedicated ExpressVPN provider option.

Upload the OpenVPN File and Enter Credentials

Open app.privacyhero.com and sign in to your Privacy Hero account.
Open the VPN section.
Click Change beside the VPN provider and choose Custom.
Choose OpenVPN if prompted, then upload the UDP .ovpn file downloaded from ExpressVPN.
Copy the separate ExpressVPN Manual Configuration Username and Password into the corresponding Privacy Hero fields.

Privacy Hero Custom OpenVPN configuration showing file upload and manual username and password fields

Check the UDP Configuration and Connect

If Privacy Hero displays the OpenVPN configuration in an editor, confirm that the downloaded UDP configuration specifies proto udp. If the directive is missing, add proto udp at the beginning of the configuration. Do not add a conflicting second protocol directive.
Click Save to apply the configuration and establish the VPN connection.
Confirm Privacy Hero displays Connected for the Custom OpenVPN connection.

Privacy Hero Custom OpenVPN configuration editor with proto udp directive

Verify Your ExpressVPN Connection

After Privacy Hero reports Connected, check that devices on the Privacy Hero network are actually using the VPN.

Connect the testing device to the Privacy Hero WiFi or LAN network.
Disconnect the ExpressVPN app or any other VPN application running directly on that device.
Open a fresh private/incognito browser window.
Visit ExpressVPN What Is My IP.
Confirm the public IP address and approximate location correspond to the ExpressVPN server selected in your .ovpn file.

Important: You can manage Privacy Hero’s VPN settings from another network or cellular data. However, to verify the router’s VPN IP, the testing device must be connected to the Privacy Hero network. Running another VPN app on the device can produce double-VPN results.

Streaming Relocation and VPN Location

If Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation region instead of the location defined in the ExpressVPN configuration file. See Privacy Hero Streaming Relocation.

ExpressVPN Not Connecting?

If Privacy Hero shows Failed, stays on Connecting, or displays a timeout error, try these checks:

Confirm your ExpressVPN subscription is active and you entered the separate Manual Configuration username and password.
Check that you selected Custom in Privacy Hero, rather than another VPN provider.
Download a fresh UDP .ovpn file for an available ExpressVPN server location and upload it again.
Check that the OpenVPN configuration uses proto udp without conflicting protocol directives.
Temporarily disable the VPN Kill Switch while testing whether normal internet access works without the VPN, then restore your preferred Kill Switch setting.
Try another ExpressVPN server location or reconnect the VPN.

No Internet After the VPN Disconnects?

The Privacy Hero VPN Kill Switch may intentionally block normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected, but One Device Shows the Wrong IP?

If other devices show the correct VPN IP, check the affected device’s VPN apps, iCloud Private Relay, Private DNS, antivirus filtering, browser proxy/DNS settings, or other security software. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

ProtonVPN Setup for Privacy Hero

TeamFlashRouters · Sep 17, 2025 ·

Privacy Hero supports Proton VPN through WireGuard and OpenVPN using the Custom VPN provider option.

WireGuard is recommended for most users. It uses a downloadable .conf configuration file. OpenVPN uses a downloadable .ovpn file and a separate Proton VPN OpenVPN username and password (not your regular Proton Account login).

Privacy Hero is cloud-managed. You can configure the VPN from a computer, smartphone, or tablet connected to any internet network; you do not need to be on the Privacy Hero WiFi to change settings.

Proton VPN WireGuard Setup (Recommended)

WireGuard uses a configuration file generated by Proton VPN. You do not need an OpenVPN username and password for this method.

Generate Your Proton VPN WireGuard Configuration

Open your Proton VPN account and sign in.
Go to Downloads → WireGuard configuration.
Enter a recognizable configuration name and select Router as the platform.
Choose your preferred VPN options and an available server or country. For a straightforward setup, select a standard server configuration.
Click Create, then Download to save the generated WireGuard .conf file to your device.

Important: A WireGuard configuration contains a private key. Keep the downloaded file private; do not paste its contents into public posts or unprotected support messages. For detailed Proton account instructions, see Proton VPN: Download WireGuard Configuration Files.

Upload WireGuard to Privacy Hero

Open app.privacyhero.com and log in to your Privacy Hero account.
Open the VPN section, click Change beside the VPN provider, and choose Custom.
Select WireGuard and upload the Proton VPN .conf file you downloaded.
Click Save to apply the configuration and connect. Confirm that Privacy Hero reports Connected.

Privacy Hero Custom WireGuard configuration screen showing the configuration file upload

Proton VPN OpenVPN Setup

OpenVPN is an alternative to WireGuard. You need a Proton VPN OpenVPN-specific username and password and a server .ovpn configuration file.

Get Your Proton VPN OpenVPN Credentials

Sign in to your Proton VPN account.
Open Account → OpenVPN username to find your separate OpenVPN username and password.
Copy these credentials or keep the page open. Do not use your usual Proton Account email and password for the manual OpenVPN connection.

For help locating these credentials, see Proton VPN: How to Sign In / OpenVPN Credentials.

Download Your Proton VPN OpenVPN Server File

In your Proton VPN account, go to Downloads → OpenVPN configuration files.
Select Router as the platform and UDP as the protocol (recommended starting point). If UDP does not work on your network, you can try a TCP configuration later.
Select an available country or individual server from the standard configuration list, then click Download to save its .ovpn file.

For additional details about the file download options, see Proton VPN: Download OpenVPN Configuration Files.

Upload OpenVPN to Privacy Hero

Open app.privacyhero.com and sign in to your Privacy Hero account.
Open the VPN section, click Change, and select Custom as the VPN provider.
Choose OpenVPN and upload the Proton VPN .ovpn file you downloaded.
Enter your separate Proton VPN OpenVPN username and password into the Custom VPN fields.
Click Save, then confirm Privacy Hero displays Connected.

Privacy Hero Custom OpenVPN setup with configuration file upload and separate VPN username and password fields

Verify Your Proton VPN Connection

After Privacy Hero reports Connected, confirm that a device on the router network is using your Proton VPN connection.

Connect your testing device to the Privacy Hero WiFi or LAN network.
Disable any Proton VPN app or other VPN application running directly on that device, so it does not create a second VPN connection.
Open a private/incognito browser window.
Visit Proton VPN’s IP Address Checker.
Verify that the public IP address and approximate location correspond to the Proton VPN server configured in Privacy Hero.

Important: You can manage Privacy Hero from another WiFi network or cellular data. However, the device performing the VPN IP test must be connected to the Privacy Hero network.

Streaming Relocation and VPN Location

If Privacy Hero Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation location rather than the country selected in your Proton VPN configuration. See Privacy Hero Streaming Relocation.

Proton VPN Not Connecting?

If Privacy Hero displays Failed, remains on Connecting, or reports a timeout, work through these checks:

Confirm that you selected Custom as the VPN provider in Privacy Hero and chose the protocol that matches your configuration file.
For WireGuard, create and download a fresh Proton VPN .conf file for an available server, then upload it again. Do not use an OpenVPN .ovpn file in the WireGuard section.
For OpenVPN, verify that you entered Proton VPN’s separate OpenVPN username and password, not your regular Proton Account login.
Download a fresh configuration for a different Proton VPN server and reconnect. Proton VPN occasionally changes server configurations.
If using OpenVPN UDP and the connection still fails, download and try a TCP .ovpn configuration file to test for a protocol-related issue.
Temporarily disable the VPN Kill Switch while checking whether internet works without the VPN. Re-enable your preferred Kill Switch setting once testing is complete.

VPN Disconnects and Devices Have No Internet?

The VPN Kill Switch may be intentionally blocking normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected but One Device Shows the Wrong IP?

Check the affected device for a second VPN app, iCloud Private Relay, Private DNS, browser proxy settings, or filtering software. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

Wireless Guest Network Setup – Bridged (Advanced)

TeamFlashRouters · Jun 12, 2019 ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a Bridged Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting SSID for Guest Network

Under the 2.4GHz or 5GHz Interface click the Add button.
In the Wireless Network Name (SSID) field enter the unique network name of the guest network.
Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting Guest Network Wireless Password

Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
Click Apply Settings.
Reboot your router.

Create Bridge

Navigate to Setup > Networking

Under Create Bridge click Add. Name the newly created bridge br1.
Click Apply Settings

Assign to Bridge

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Assign Bridge

Under Assign to Bridge select br1 from the Assignment dropdown. Select wl1.1 or ath1.1 depending on your router model.
Click Apply Settings.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Network Configuration br1

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure Bridge DNS Redirection

Under Network Configuration br1 select Enable for Forced DNS Redirection.
Set Optional DNS Target to 208.67.220.220
Set IP Address to 192.168.12.1
Set Subnet Mask to 255.255.255.0
Click Apply Settings.

Multiple DHCP Server

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure DHCP Server Settings

Under Multiple DHCP Server click Add.
Set the first dropdown to br1.
Click Apply Settings.
Reboot your router.

Firewall Rules

Navigate to Administration > Commands

Copy the fire script from below and paste into the empty Commands shell
Click Save Firewall.
Wait one minute and then reboot your router.

iptables -I FORWARD -i br1 -o br0 -m state –state NEW -j DROP
iptables -I FORWARD -i br0 -o br1 -m state –state NEW -j DROP
iptables -I INPUT -i br1 -p tcp –dport telnet -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport ssh -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport www -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport https -j REJECT –reject-with tcp-reset

You will now have a working Bridged Guest Network on the FlashRouter. By inputting the firewall rules, this will also prevent any guests on your network from gaining access to your router settings.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

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