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Search Results for: wrt flashrouter

How do I read my Wireless status?

Dave · Apr 29, 2019 ·

The wireless status page is very helpful in diagnosing where a wireless issue stems from. Make sure the settings displayed on this page match the actual settings you have set in the DD-WRT Wireless settings. Review our recommended wireless settings for your FlashRouter if you are not getting accurate readouts.

Navigate to Status > Wireless

Interface

Select from the wireless interface that you want to view the readouts for.

MAC Address

Used to identify the wireless interface.

Chipset

Displays the wireless hardware that your FlashRouter uses.

Radio

Should always be set to Radio is On unless you have intentionally disabled the wireless on the FlashRouter. If this is displaying Radio is Off for certain wireless interfaces we recommend adjusting the Wireless Channel on the Wireless > Basic Settings page.

Mode

This should read as AP unless you are using an Advanced Wireless setup such as a Repeater, Client, or Repeater Bridge.

Network

Displays the wireless network mode that you have set for a specific wireless interface.

SSID

Displays the wireless network name that you have set for a specific wireless interface.

Channel

Displays the channel that you have set for a specific wireless interface. If this reads as Unknown it is best to select a new wireless channel or reboot the FlashRouter and check again.

TX Power

Displays the wireless transmit power that you have set for a specific wireless interface. If this reads as Unknown it is best reboot the FlashRouter and check again.

Rate

Displays an approximation of the max wireless speed available on a wireless band.

ACK Timing

Displays the ACK Timing that you have set for a specific wireless interface. If this reads as Unknown it is best reboot the FlashRouter and check again.

Encryption

Should always read as Enabled, WPA2 Personal.

Received (RX)

If this appears as 0% and there are no errors then it means that no devices have connected to the wireless interface yet. If this appears as 0% and the errors match the amount of OK packets you will need to adjust the wireless settings on the Wireless > Basic Settings page.

Transmitted (TX)

If this appears as 0% you will need to adjust the wireless settings on the Wireless > Basic Settings page.

Getting Started With Your FlashRouter

Getting Started With Your FlashRouter

  1. Connect FlashRouter to Internet
  2. Access FlashRouter DD-WRT firmware settings
  3. Connect FlashRouter to VPN 
VIEW ALL SETUP GUIDES
TROUBLESHOOTING
FAQS

Setting Up Your VPN Service

Select your operating system below to setup the FlashRouters Privacy App on your router, the easiest way to connect to the best VPN services.  For ExpressVPN FlashRouter users, please view the following section for setting up the ExpressVPN app.

Windows

Mac

Android

iPhone

ExpressVPN NETGEAR ROUTERS
ExpressVPN LINKSYS ROUTERS

More Ways to Get Help

Can’t find the answer you are looking for? Open a support ticket and our support team will be there to assist you.

Wireless Access Point Setup

TeamFlashRouters · Apr 23, 2019 ·

A Wireless Access Point is a setup that has the FlashRouter using an existing network’s DHCP instead of assigning its own. The FlashRouter’s WAN/Internet port should be not be connected to your modem or other router while performing this setup.

Preparing for Wireless Access Point Setup

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Access Point

Disable Firewall

Navigate to Security > Firewall

Wireless Client Bridge Setup on FlashRouter DD-WRT - Disable Firewall
  1. Set SPI Firewall to Disable.
  2. Click Save.

Disable DNSmasq

Navigate to Services > Services

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable DNSMasqButton
  1. Set DNSmasq to Disable.
  2. Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Local IP
  1. Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
  2. Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
  3. Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
  4. Click Save.

Change the FlashRouter's DHCP settings

DHCP Forwarder Setup for DD-WRT
  1. Set the DHCP Type to DHCP Forwarder.
  2. Click Save.

Change the FlashRouter's Operating Mode

Navigate to Setup > Advanced Routing

DHCP Forwarder Setup for DD-WRT
  1. Set the Operating Mode to Router.
  2. Click Apply Settings.

Reboot your FlashRouter

  • Power off the FlashRouter for 30 seconds and connect from the other router’s LAN port to one of the FlashRouter’s LAN port then power it back on.  When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set.

Back up your settings

Navigate to the Administration > Backup page.

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Number test

admin · Oct 23, 2019 ·

  1. Visit ExpressVPN’s website login page
    ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard
  2. Successfully log in with your account information. Select Setup on More Devices.
    ExpressVPN on FlashRouters Privacy App Setup - Setup On More Devices
  3. Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.
    ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password

Which DD-WRT wireless extender setup should I be using?

TeamFlashRouters · Jun 11, 2019 ·

FlashRouters supports four unique DD-WRT wireless extender setups – options similar to an open source Mesh network. Each different wireless extender configuration serves a different purpose. Read below to see which guide fits your configuration requirements!

Wireless Repeater

Why should I choose Wireless Repeater Setup?

  1. If you have a MiFi wireless only internet connection or other type of WiFi internet where there is no access to any ethernet port for a wired internet connection, then you can setup a wireless repeater network to both extend WiFi and add wired connection capabilities.
  2. If you have a large home or office area that requires additional WiFi coverage can use a wireless repeater setup to extend the existing network.
  3. If you want to create a separate VPN WiFi network in your home without placing the FlashRouter in the same room as your primary router you can use wireless repeater to establish a WiFi internet connection and then connect to VPN on your WiFi repeater network.
  4. If you want a wireless Dual Router setup option where you can have local ISP IP address through your main router WiFi network and your VPN IP address through your FlashRouter Wireless Repeater WiFi network, both available for you to connect at all times. Each network is on a unique subnet.

View the FlashRouter Wireless Repeater Setup Guide.

Wireless Repeater Bridge

Use Cases

Wireless Repeater Bridge Setup

  1. Anyone that needs all their devices connected to the same local network.
  2. Anyone with a MiFi internet connection that does not have an ethernet port and has no need for VPN.
  3. Anyone with a large wireless area that requires additional coverage.

Wireless Client Bridge

Use Cases

Wireless Client Bridge Setup

  1. Anyone with a MiFi internet connection that needs wired access.
  2. Anyone that needs additional wired ports instead of using a switch.
  3. Anyone with wired only devices in their home that are too far from your main router.

Wireless Access Point DHCP Forwarder

Use Cases

Wireless Access Point DHCP Forwarder Setup

  1. Anyone that needs their devices connected to the same local network and wants lossless LAN to LAN speeds via wireless and ethernet connection.
  2. Anyone that wants to use their main router to provide DHCP to their router instead of having an additional DHCP server.

IPv6 Internet Setup

TeamFlashRouters · Apr 3, 2019 ·

Most ISPs only support IPv4. Unless your ISP supports IPv6 then enabling it on the FlashRouter will not enable it across your network.

For most VPN users IPv6 should remain disabled as the VPN connection was designed to operate under IPv4 addresses only. Enabling IPv6 in this instance may compromise the security of the VPN tunnel.

We typically only recommend enabling IPv6 if you are not using VPN or if your VPN provider requires that IPv6 be enabled.

Enable IPv6

Navigate to Setup > IPv6

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set IPv6 to Enable.
  2. Select Native IPv6 from ISP in the dropdown.
  3. If you have specific IPv6 DNS servers you would like to add you can add them in the Static DNS fields or leave those fields blank.
  4. Click Apply Settings.

Power cycle your FlashRouter

Power your FlashRouter off and then power it back on by unplugging and then plugging it back in or using the button on the back of the FlashRouter.

Verify a successful IPv6 connection

Once the FlashRouter is finished powering back up, connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit  http://ipv6-test.com/ where you should see Supported under IPv6 connectivity if your ISP supports IPv6 and your modem is setup to passthrough IPv6.

Please be aware that we can not replicate ISP specific IPv6 issues, which makes them challenging to troubleshoot. We recommend contacting your ISP as the first step of troubleshooting.

VPN Router Setup Guides & FAQs | FlashRouters Help Center

Support Guides

Select your router type

Privacy hero Routers

Router Models

Privacy Hero, Privacy Hero 2

PRIVACY HERO SETUP GUIDE
Asus Merlin Router Support Guides

Router Models

ASUS
  • RT Series: RT-AC68U, RT-AC88U, RT-AC3100, RT-AC5300, RT-AC86U, RT-AX56U, RT-AX58U, RT-AX68U, RT-AX86U. RT-AX86U-PRO, RT-AX88U, RT-AX88U-PRO, RT-BE86U, RT-BE88U, RT-BE92U, RT-BE96U
  • GT Series: GT-AC2900, GT-AX6000, GT-AX11000, GT-AXE11000,GT-AXE11000-PRO,  GT-AXE16000, GT-BE98_PRO
  • ZenWiFi Pro XT12
MERLIN SETUP GUIDE

Router Models

WR3000, M1800, M3000
CUDY SETUP GUIDE
Asus WRT Router Support Guides

Router Models

GT series: GT6, GT-AXE16000, GT-AX11000 Pro, GT-AXE11000, GT-AX6000, GT-AX11000, GS-AX5400, GS-AX3000
ZenWiFi: ZenWiFi Pro XT12, ZenWiFi Pro ET12, ZenWiFi XT9, ZenWiFi AX (XT8), ZenWiFi ET8, ZenWiFi XD6, ZenWiFi XD5
RT series: RT-AXE7800, RT-AX88U Pro, RT-AX88U, RT-AX86U Pro, RT-AX86U, RT-AX86S, RT-AX68U, RT-AX82U, RT-AX58U, RT-AX3000, RT-AX59U, RT-AX92U
TUF series: TUF-AX5400, TUF-AX3000_V2, TUF-AX3000, TUF Gaming AX6000, TUF Gaming AX4200
ASUS-WRT SETUP GUIDE
TP-Link Router Support Guides

Router Models

Archer AX10000, Archer AX1100, Archer AX21, Archer AX3000, Archer AX3000 Pro, Archer AX3200, Archer AX4400, Archer AX5400 Pro, Archer AX55, Archer AX55 Pro
Archer AX6000, Archer AX72 Pro, Archer AX73, Archer AX75, Archer AX80, Archer AX90
Archer AXE300, Archer AXE5400, Archer AXE75, Archer AXE95
Archer BE550, Archer BE800, Archer BE900, Archer BE9300, Archer GE80, Archer GX90
TP-LINK SETUP GUIDE
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Router Models

Flint 2 GL-MT6000, Flint GL-AX1800, Slate GL-AXT1800, Beryl GL-MT3000, Marble GL-B3000

GL.iNet SETUP GUIDE
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Router Models

Roqos Core Router, Roqos SASE Appliance

ROQOS SETUP GUIDE
DD-wrt Router Support Guides

Router Models

NETGEAR

AC1450, R6220, R6230, R6250, R6260, R6300 V1, R6300 V2, R6400 V1, R6400 V2, R6700 V1, R6700 V2, R6700 V3, R7000, R7000P, R7800, R8000, R9000, XR500

ASUS

RT-AC56U/R, RT-AC68U V1, RT-AC68U V2, RT-AC1900P, RT-AC87U, RT-AC3100, RT-AC5300

LINKSYS

WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

DD-WRT SETUP GUIDE
ExpressVPN Routers

Router Models

ExpressVPN Aircove, Aircove Go

NETGEAR

R6300 V2, R6400 V2, R6700 V3, R7000, R7000P

ASUS

RT-AC56U, RT-AC56R, RT-AC56S, RT-AC68U V3, RT-AC87U

LINKSYS

EA6200, WRT1200AC, WRT1900AC V1, WRT1900AC V2, WRT1900ACS V1, WRT1900ACS V2, WRT32X, WRT3200ACM

EXPRESSVPN SETUP GUIDE

Search Support Articles

Top Router Questions

  • How do I upgrade the DD-WRT firmware of my FlashRouter?
  • Roqos VPN Connected, but my device IP is unchanged
  • How do I access my Roqos device settings?
  • Why can’t I access router settings?
  • How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?
  • How do I reset and reconfigure my FlashRouter?
  • How do I change my Wireless Password?
  • My 2.4GHz network is not showing up
  • My 5.0GHz network is not showing up
  • My WiFi password is not working
  • Why can’t I connect to WiFi using the WPS button feature?
  • Access FlashRouter DD-WRT firmware settings

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Mullvad WireGuard Setup

TeamFlashRouters · Aug 19, 2021 ·

Preparing for Mullvad WireGuard Setup

Verify your Mullvad login information

If you are not already a Mullvad user Sign Up Now.

Log in to your account on the Mullvad website.

Mullvad Login

Select Manage ports and WireGuard Keys displayed on the account page.

Mullvad Manage ports and WireGuard Keys

DD-WRT Router Setup for Mullvad WireGuard

Navigate to Setup > Tunnels 

Enter Mullvad WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

Setup - Tunnel - Enable Tunnel

3. Select Wireguard from the dropdown.

Setup - Tunnel - Select Wireguard

4. Click Add Peer.

Setup - Tunnel - Add Peer

5. Set Endpoint to Enable.

Setup - Tunnel - Enable Endpoint

6. Set Router Allowed IP’s via tunnel and Use Pre-shared Key to Disable.

Setup - Tunnel - Disable Preshare Key and Allow IP

7. Click Generate Key.

Setup - Tunnel - Generate Key

8. Set Advanced Settings to Enable.

Setup - Tunnel - Enable Advanced Settings

9. Copy the Local Private Key.

Setup - Tunnel - Copy Local Private Key

10. In a new tab (leave the DD-WRT settings opened), go to your Mullvad Account and click Manage Ports and WireGuard Keys.

Mullvad Account - Manage ports and Wireguard Keys

11. Click WireGuard configuration file.

Mullvad - Wireguard configuration file

12. Select Linux as your Platform.

Mullvad - Select Linux

13. Click Manage Keys.

Mullvad - Manage Keys

14. Paste the copied Local Private key to the Manage WireGuard Keys field and click Import Keys.

Mullvad - Import Key

15. Select your Country, City, and Server number that you want to connect to.

Mullvad - Select Location

16. Click Advanced Settings.

Mullvad - Advanced Settings

17. Set the Tunnel Traffic to Only IPv4.

Mullvad - Only IPv4

18. Click Download File.

Mullvad - Download Config

19. Open the config file that was downloaded to your computer with NotePad or Notepad++ for Windows or TextEdit for Mac.

20. In the downloaded config file under [Interface] enter the Address into the IP Addresses/Netmask(CIDR) field in the DD-WRT settings.

Config File - Copy IP Address
Setup - Tunnel - IP Address Netmask Note

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. In the config file under [Peer] copy the PublicKey and paste it into the Peer Public Key field in the DD-WRT Settings.

Config File - Copy PublicKey
Setup - Tunnel - Paste Public Key

22. In the config file under [Peer] copy the Endpoint and paste it into the Endpoint Address field.

Config File - Endpoint
Setup - Tunnel - Endpoint Address

23. At the bottom of the page click Save and then click Apply Settings.

Enter Mullvad WireGuard Commands

Navigate to Administration > Commands

1. Copy and paste the text below and click Save Startup.

sleep 30
echo "Update route table on startup..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
mkdir -p /tmp/etc/config
ln -s /tmp/custom.sh /tmp/etc/config/wg-route-fix.wanup
echo "... Done route table update."

2. Copy and paste the text below and click Save Custom.

#!/bin/sh
sleep 5
echo "Update route table on wanup ..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
echo "... Done route table update."

3. Copy and paste the text below and click Save Firewall.

WANIF=$(/usr/sbin/nvram get wan_iface)
iptables -t nat -I POSTROUTING -o oet1 -j MASQUERADE
iptables -I FORWARD -i br0 -o $WANIF -m state –state NEW -j REJECT –reject-with icmp-host-prohibited
iptables -I FORWARD -i br0 -p tcp -o $WANIF -m state –state NEW -j REJECT –reject-with tcp-reset

Set Mullvad DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 10.64.0.1

Set Static DNS 2 to 193.138.218.74

Setup - Basic Setup - Mullvad DNS

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful Mullvad connection

Navigate to Setup > Tunnels

  1. You should see Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit Mullvad’s IP Check to verify your status as using Mullvad.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

What are some extra steps I can take to secure my network?

TeamFlashRouters · May 30, 2019 ·

DD-WRT open source firmware removes many firmware vulnerabilities and backdoor access issues that may cause problems in stock firmware. DD-WRT is also updated more frequently than stock firmware, so be sure to always check with the FlashRouter support team to see which DD-WRT build we recommend for the highest level of security for your router at any time.

Aside from avoiding common issues and flaws with stock firmware, DD-WRT give you more control over the firmware settings and allows you to take some extra steps to really lock down your network security. In this article we highlight additional options for WiFi network security and also preventative measures for remote execution attacks.

Wireless MAC Filtering

Navigate to Wireless > MAC Filter

Access FlashRouters DD-WRT Admin Enable MAC Filtering
  1. Set Use Filter to Enable.
  2. Select either Prevent or Permit
    • Choose Prevent to add MAC addresses that you don’t want to join your network.
    • Choose Permit to add MAC addresses that you do want to join your network, automatically blocking all others.
  3. Select Edit MAC Filter List.
  4. Add the MAC Address of the wireless devices you want to prevent or permit. Be sure to use the xx:xx:xx:xx:xx:xx format. Hint: You can see a list of connected devices MAC Address by clicking Wireless Client MAC List.
  5. Click Save.
  6. Replicate the steps above for each wireless band.
  7. Click Apply Settings.

Disable Remote Access

Navigate to Services > Services

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set SNMP to Disable – this setting disables Simple Network Management Protocol, which prevents software from polling your network for information about connected devices.
  2. Set SSHd to Disable – disabling the Secure Shell is a simple way to prevent root access and brute force attacks on your network.
  3. Set Telnet to Disable – Telnet is a less secure version of SSH to manage your local router network via command line.
  4. Click Apply Settings.

Navigate to Administration > Management

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access 2
  1. Set Web GUI Management to Disable.
  2. Set SSH Management to Disable.
  3. Set Telnet Management to Disable.
  4. Set Allow Any Remote IP to Enable – Even though this setting is set to Enable there is no remote access because Web GUI Management is already set to Disable. 
  5. Click Apply Settings.

Should I be using my computer/phone/tablet VPN app while connected to the FlashRouter?

TeamFlashRouters · Jun 4, 2019 ·

  1. Do NOT connect to your VPN provider’s computer, phone, or tablet app while connected to the FlashRouter’s network. This may cause issues with access to your DD-WRT router settings as well as your internet connection.
  2. Connect any device in your home network to VPN by joining the FlashRouter’s network.

Service Plan FAQs

admin · May 25, 2021 ·

Service Plan FAQs

Is the service plan a one time purchase or does it renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

What is included with a FlashRouter?

  • On-demand Installation of enhanced firmware and our exclusive FlashRouters VPN Privacy App.
  • Custom setup guide.
  • Power cord and an ethernet cable.
  • Individual VPN Account Setup/Pre-configuration (On Request)
  • 1 year open source hardware warranty.
  • 30 day satisfaction guarantee.
  • Initial basic setup assistance via e-mail. For any advanced setups/configurations, live chat or remote assistance, a service plan purchase is required.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Do I have to buy a service plan?

Our routers are priced for the custom upgrades performed at our warehouse, testing expenses and keeping the FlashRouter App update to date.

Our service plan has three levels as an optional add-on with your purchase to get continued direct assistance from our team. This is especially useful to customers who are less tech savvy and want direct access to our support team to make sure their network is running exactly how they desire. Here is how these plans differ

Bronze – Basic E-mail Support
Silver – E-mail and Live Chat Support.
Gold – E-mail, Live Chat, and Remote One-on-One Sessions

Each situation and user has different needs and expertise. Our team of US-based support agents are highly trained specialists in VPN and DD-WRT router setup. From firmware updates to networking configuration/troubleshooting,solutions, the purpose of our Service Plans is to help our customers in whatever level they deem necessary.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner. However, with a purchase of a Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Can I purchase a router without a service plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

Why is my router not connecting to internet?

Dave · May 2, 2019 ·

Router not connecting to the internet? Follow these simple steps!

  1. Make sure that you are not setting a WAN IP of 0.0.0.0 in the top right corner of your FlashRouter DD-WRT settings. If you do, then make sure your FlashRouter is wired correctly for Internet.
  2. Try power cycling your ISP modem, FlashRouter and any other router that may be in the setup. Power the modem back on first, wait for it to boot up fully, and then power the FlashRouter back on.
  3. Make sure you do not have Global Kill Switch enabled in the FlashRouters Privacy App and if you do make sure your VPN status is Connected.

How do I set a Static IP for my device in DD-WRT?

TeamFlashRouters · May 30, 2019 ·

It can be very useful to setup static local IP addresses for devices on your FlashRouter network. By assigning specific IP’s to specific devices you can better control and manage how your network and the internet interacts with each device.

Once you setup a static IP you can set access restrictions, monitor and control bandwidth, as well as bypass a router VPN connection or setup a device specific Kill Switch. Without a static IP assignment you may lose device specific settings when the DHCP lease to the router expires.

Navigate to Services > Services

Set Static IP by Device MAC Address in FlashRouter DD-WRT Settings
  1. Under Static Leases click Add once.
  2. Fill in the newly appeared fields.
    • MAC Address: Enter the device’s MAC address which can be found on the device itself or on the Status > LAN page.
    • Hostame: Enter a name for the device. Make sure that there are no spaces.
    • IP Address: Enter the desired static IP Address of the device. It should be on the same subnet as the FlashRouter (192.168.11.x)
    • Client Lease Time: Leave this field blank.
  3. Click Apply Settings
  4. Repeat the steps above for each individual static IP address you would like to setup. If you click Add before clicking Apply Settings you will lose the configuration.

If a device has wireless and ethernet capabilities the MAC Addresses will be different for a wireless connection and an ethernet connection. Make sure to set a static IP for both MAC Addresses in this case.

What is a DNS leak and how can I prevent a DNS leak in my router?

TeamFlashRouters · Jun 11, 2019 ·

What is a DNS leak?

A DNS Leak is an instance where your ISP receives DNS requests despite being connected to a VPN tunnel.

How do I check if my DNS is leaking?

  1. Perform the extended test on DNSLeakTest.com. Be sure to do so on multiple web browsers for best accuracy.
  2. Here you should only find one server and your ISP should not be listed as your actual ISP.
  3. If your actual ISP is not listed there is no DNS leak.

How can I prevent a DNS leak in DD-WRT?

Check your device's browser settings

Updates to web browsers have added DNS settings capabilities, while this often makes your browsing experience more secure it can also effect the results of a DNS leak test. You can go into your browser’s settings and search for “DNS” and disable the DNS of the browser for more accurate DNS leak test results.

A simple web search for “DNS settings [browser name]” should return helpful information for finding the setting in your browser.

Adjust DD-WRT settings

1. On the Setup > Basic Setup page of the DD-WRT settings check the Ignore WAN DNS box.

This setting may not appear in older DD-WRT firmware builds. If it is not appearing for you, upgrade your DD-WRT firmware.

DD-WRT Check Ignore WAN DNS

2. Lower on the same page check the Forced DNS Redirection box.

DD-WRT Check Forced DNS Redirection

3. Click Apply Settings at the bottom of the page and then wait a full minute and power the FlashRouter off and back on. Reconnect to the FlashRouter’s network once it boots back up and then make sure you are connected to VPN by going to https://whatismyipaddress.com then perform the DNS leak test again.

Adding your VPN provider’s DNS servers to the router’s configuration can be helpful as well. The DNS servers are typically found on the VPN provider’s website or you can reach out to their team for a recommendation of what DNS servers to enter.

Wireless Guest Network Setup – Bridged (Advanced)

TeamFlashRouters · Jun 12, 2019 ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a Bridged Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting SSID for Guest Network
  1. Under the 2.4GHz or 5GHz Interface click the Add button.
  2. In the Wireless Network Name (SSID) field enter the unique network name of the guest network.
  3. Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting Guest Network Wireless Password
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Click Apply Settings.
  3. Reboot your router.

Create Bridge

Navigate to Setup > Networking

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Create Bridge
  1. Under Create Bridge click Add. Name the newly created bridge br1.
  2. Click Apply Settings

Assign to Bridge

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Assign Bridge
  1. Under Assign to Bridge select br1 from the Assignment dropdown. Select wl1.1 or ath1.1 depending on your router model.
  2. Click Apply Settings.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Network Configuration br1

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure Bridge DNS Redirection
  1. Under Network Configuration br1 select Enable for Forced DNS Redirection.
  2. Set Optional DNS Target to 208.67.220.220
  3. Set IP Address to 192.168.12.1
  4. Set Subnet Mask to 255.255.255.0
  5. Click Apply Settings.

Multiple DHCP Server

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure DHCP Server Settings
  1. Under Multiple DHCP Server click Add.
  2. Set the first dropdown to br1.
  3. Click Apply Settings.
  4. Reboot your router.

Firewall Rules

Navigate to Administration > Commands

  1. Copy the fire script from below and paste into the empty Commands shell
  2. Click Save Firewall.
  3. Wait one minute and then reboot your router.

iptables -I FORWARD -i br1 -o br0 -m state –state NEW -j DROP
iptables -I FORWARD -i br0 -o br1 -m state –state NEW -j DROP
iptables -I INPUT -i br1 -p tcp –dport telnet -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport ssh -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport www -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport https -j REJECT –reject-with tcp-reset

You will now have a working Bridged Guest Network on the FlashRouter. By inputting the firewall rules, this will also prevent any guests on your network from gaining access to your router settings.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

StrongVPN WireGuard Setup

TeamFlashRouters · Jan 8, 2021 ·

DD-WRT Router Setup for StrongVPN WireGuard

StrongVPN Wireguard DD-WRT setup is now officially supported by FlashRouters. Follow the steps below to gather all the required information to complete your Wireguard router setup.

Navigate to Security > Firewall

Set SPI Firewall to Disable.

Wireless Client Bridge Setup on FlashRouter DD-WRT - Disable Firewall

Click Save at the bottom of the page.

Select your actual time zone for you physical location from the dropdown and enter 1.pool.ntp.org in the Server IP/Name dropdown.

WireGuard for StrongVPN DD-WRT set Time Zone

Click Apply Settings at the bottom of the page.

Preparing for StrongVPN WireGuard Setup

Obtain your StrongVPN WireGuard Information

If you are not already a StrongVPN user Sign Up Now.

1. Log in to your account on the StrongVPN website.

WireGuard for StrongVPN account login

2. Select Router icon as the Platform

Select Router for StrongVPN WireGuard Platform

3. Select the Advanced Options dropdown and then check Exclude LAN Traffic and set any value between 52000 and 60000 in the Custom Port field.

WireGuard for StrongVPN set Custom Port

4. Select the Server Location from the dropdown that you would like to connect to.

Select the StrongVPN Wireguard server location

5. Select the Generate at the bottom of the page.

6. Click the DD-WRT installer script box to copy.

DD-WRT installer script WireGuard for StrongVPN

Enter StrongVPN WireGuard Script

Navigate to Administration > Commands

Paste the StrongVPN Script that was copied in the empty Commands Shell.

WireGuard for StrongVPN install script

Delete the very last line sleep 8 && reboot.

Click Save Custom (or Save Custom Script may appear depending on your firmware build, they are the same thing)

Copy the line below and paste into the empty Commands Shell.

WireGuard for StrongVPN script 2
sh /tmp/.rc_custom

Click Run Commands.

Wait two minutes and then power the FlashRouter off and back on. Reconnect to the FlashRouter’s network when it has booted back up.

Verify a successful StrongVPN WireGuard connection

Navigate to Setup > Tunnels

  1. You should now see that page filled in with WireGuard info.
  2. Visit StrongVPN’s IP Check to verify your new IP address and virtual location.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I schedule a reboot of my FlashRouter?

TeamFlashRouters · May 30, 2019 ·

Schedule a reboot of the FlashRouter to restart your connection. A reboot of your network can help with stability and prevent the connection from slowing down over time.

Navigate to Administration > Keep Alive

Schedule a Reboot in FlashRouter DD-WRT Settings
  1. Enable Schedule Reboot.
  2. Select At a Set Time, and select the time of the day and day of the week you wish to schedule your reboot.
  3. Click Apply Settings.

My 5.0GHz network is not showing up

TeamFlashRouters · May 2, 2019 ·

Verify the device supports 5GHz

5.0GHz networks are not compatible with all devices so first make sure that you device’s wireless adapter supports 5GHz wireless frequencies.

If you are not sure, find out if your device support 5 GHz via Google search or by looking in the wireless hardware details in the device’s network settings. If you see Wireless a/b/g/n support then you have a compatible device. If you are missing the Wireless a then this means there is no 5 GHz support.

Enter the recommended wireless settings

Our team has tested the wireless functionality for each FlashRouter that we offer and shared our recommended wireless settings in our Wifi Setup area. Replicate the settings for your FlashRouter model found on that page.

Lower the wireless channel

Some devices do support 5.0GHz connections but not the higher channels that DD-WRT firmware offers.

Navigate to Wireless > Basic Settings

Lower the wireless channel setting for the 5.0GHz band that is not showing. Based on our tests the most broadly compatible channels are 36, 48 and 161.

CLICK APPLY SETTINGS

Refresh your device's network adapter

The easiest way to accomplish this is by rebooting your device as the settings to reset your adapter may vary on all types of internet connected devices.

Review wireless Status

Navigate to Status > Wireless

The readouts on this page can help tell if there are errors with the FlashRouter’s wireless. View our article on how to read the Wireless Status page for more information.

Wireless Guest Network Setup – Unbridged (Recommended)

TeamFlashRouters · Jun 12, 2019 ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a separate Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter. Be sure to pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

FlashRouter DD-WRT Wireless Guest Network Settings Unbridged

Under the 2.4GHz or 5GHz Interface click the Add button.

Wireless Network Name (SSID)

Enter the a unique network name for the guest network.

Network Configuration

Unbridged

Force DNS Redirection

Enable

Optional DNS Target

208.67.220.220

IP Address

192.168.12.1

Subnet Mask

255.255.255.0

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Click Apply Settings.
  3. Reboot your router.

Enable DHCP for Guest Network

Navigate to Setup > Networking

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged Setting DHCP Server
  1. Scroll to the very bottom of the page and under DHCPD click Add.
  2. Select wl0.1 or ath1.1 depending on your router model.
  3. Click Apply Settings.
  4. Reboot your router.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

How do I change the DHCP range of my FlashRouter?

TeamFlashRouters · May 30, 2019 ·

Whenever a device joins the FlashRouter network via wired or WiFi connection the DHCP server on the router gives out a local IP address to each device so all these devices can interact on your local network.

Increase the DHCP range to allow more users to automatically be assigned an IP address or decrease the DHCP range to limit the users that are automatically assigned an IP address.

Navigate to Setup > Basic Setup

Change DHCP Range in FlashRouter DD-WRT Settings
  1. Under Network Address Server Settings (DHCP) change the Maximum DHCP Users to your preferred value.
  2. You can edit the Start IP Address to 2 and Maximum DHCP Users to 254 for the most available slots.
  3. Click Apply Settings.

My 2.4GHz network is not showing up

TeamFlashRouters · May 2, 2019 ·

If you ever have an issue with WiFi, you can always wire directly into the FlashRouter to verify and/or update your current WiFi settings.

Enter the recommended wireless settings

Our team has tested the wireless functionality for each FlashRouter that we offer and shared our recommended wireless settings in our Wifi Setup area. Replicate the settings for your FlashRouter model found on that page if the 2.4GHz is not showing.

Change the wireless channel

Navigate to Wireless > Basic Settings

Change the wireless channel setting for the 2.4GHz band that is not appearing. The most broadly compatible channels are 6 and 11.

CLICK APPLY SETTINGS

Refresh your device's network adapter

In rare instances the wireless adapter for your device may stop picking up WiFi networks and must be reset. This will be different for each device, that is why the best way to refresh your wireless adapter is to simply reboot any device in question and see if the adapter now picks up your WiFi networks.

Review wireless Status

Navigate to Status > Wireless

The readouts on this page can help tell if there are errors with the FlashRouter’s wireless. View our article on how to read the Wireless Status page for more information.

IVPN WireGuard Setup

TeamFlashRouters · Oct 13, 2021 ·

Preparing for IVPN WireGuard Setup

Verify your IVPN login information

If you are not already a IVPN user Sign Up Now.

Log in to your account on the IVPN website.

IVPN website login

DD-WRT Router Setup for IVPN WireGuard

Navigate to Setup > Tunnels 

Enter IVPN WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

Setup - Tunnel - Enable Tunnel

3. Select Wireguard from the dropdown.

Setup - Tunnel - Select Wireguard

3. Set MTU to 1412.

IVPN Wireguard MTU setting

4. Click Generate Key.

Setup - Tunnel - Generate Key

9. Copy the Local Public Key.

IVPN Wireguard Local Public Key

10. In a new tab (leave the DD-WRT settings opened), go to your IVPN Account and click WireGuard and then click WireGuard Key Management.

IVPN Wireguard Key Management

11. Click Add New Key.

IVPN Wireguard Add New Key

12. Paste the copied Local Public key to the Public Key field and click Add Key.

IVPN Wireguard Paste Public Key

13.Copy the IP Address assigned to your public key and add it to the IP Addresses/Netmask(CIDR) field followed by a /32 subnet mask.

IVPN Wireguard copy IP Address
IVPN Wireguard paste IP Address

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

14. Click Add Peer.

Setup - Tunnel - Add Peer

15. Set the Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to 172.16.0.1

IVPN Wireguard Peer Tunnel IP and DNS

16. Set Endpoint to Enable.

IVPN Wireguard Enable Endpoint

17. Go to the IVPN Server Status page and copy the server name for the WireGuard server location you want to connect to.

IVPN Wireguard Endpoint server

Be sure to copy the WireGuard server address and not the OpenVPN server address.

18. Paste the server name you copied into the Endpoint Address field and set the Port to 2049.

IVPN Wireguard Endpoint Address

19. On the IVPN Server Status page copy the Public Key of the server location you entered. Paste the Public Key into the Peer Public Key field.

IVPN Wireguard copy server Public Key
IVPN Wireguard enter Peer Public Key

20. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

IVPN Wireguard Peer settings

21. At the bottom of the page click Save and then click Apply Settings.

Set IVPN DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 172.16.0.1

Set Static DNS 2 to 198.245.51.147

IVPN Wireguard Static DNS

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful IVPN connection

Navigate to Setup > Tunnels

  1. You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit IVPN’s website to verify your status as using IVPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PureVPN Merlin WireGuard Setup

TeamFlashRouters · Jul 20, 2023 ·

Preparing for PureVPN Merlin Setup

Download your PureVPN .conf file

If you are not already an PureVPN user Sign Up Now.

1. Log in to your account on the PureVPN website.

PureVPN Login

2. Select Manual Configuration.

PureVPN Manual Configuration

3. Select the Server Location you want to connect to and then click Download.

PureVPN select server location

4. In the Select Protocol dropdown choose WireGuard.

PureVPN WireGuard

5. In the Select Device dropdown choose DD-WRT. Then click Generate Configuration. This will save a .conf file to your computer.

PureVPN Generate Config

Merlin Router Setup for PureVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Merlin VPN Client Tab

3. Select WireGuard as the VPN Protocol.

Merlin VPN Client WireGuard

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

Merlin WireGuard Choose File Upload

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here.

Merlin WireGuard ProtonVPN Description

6. Set Enable WireGuard to Yes.

Merlin Enable WireGuard

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

Merlin WireGuard Connected

8. By default no devices are assigned to the new active WireGuard connection profile. Click the VPN Director tab to assign specific devices to the new WireGuard profile. Your IP will not be changed on your devices yet.

WireGuard select VPN Director

9. On the VPN Director page click the + symbol next to Add new rule.

WireGuard VPN Director Add new rule

10. Select the new WireGuard profile in the Interface dropdown.

WireGuard VPN Director select Interface

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

If you only want certain devices to connect to the WireGuard Client profile you have setting up instead of all the devices connected to the FlashRouter’s network please complete the instructions on our VPN Director guide.

12. Then click Apply at the bottom of the page.

Verify a successful PureVPN connection

Visit PureVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to PureVPN.

How to change the PureVPN server

  1. Follow the steps at the top of the page to obtain a new .conf file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why is the internet LED red on my router?

Dave · May 2, 2019 ·

Upon flashing the router from stock manufacturer firmware to DD-WRT firmware many buttons and lights on the router may have altered functionality. With DD-WRT firmware on certain devices a red internet/WAN light means a successful connection. While in factory firmware a red light denotes an issue with your internet connection. For anyone with DD-WRT firmware, this is not something you need to worry about as long as the internet functionality is in fact working.

How do I save and load a backup file?

TeamFlashRouters · Jun 4, 2019 ·

Why should I save a backup file?

Save a backup file of your correctly configured DD-WRT settings to ensure you can load the working settings in a few simple clicks instead of manually configuring each setting in the event of a reset.

Save a backup file

Navigate to Administration > Backup

  1. Click Backup and save / download the file.
  2. Name the backup file “FlashRouter Backup”

Load a backup file

Navigate to Administration > Backup

  1. Click Choose File and find the backup file you previously saved.
  2. Click Restore.
How to Load a Backup File in DD-WRT FlashRouter

Why is my connection speed slower?

TeamFlashRouters · Jun 4, 2019 ·

The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.

Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.

Connection Types

Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.

Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.

Connect to the closest VPN server

Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.

The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Select a UDP server

UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.

ProtonVPN WireGuard Setup

TeamFlashRouters · Jun 15, 2022 ·

Preparing for ProtonVPN WireGuard Setup

Verify your ProtonVPN login information

If you are not already a ProtonVPN user Sign Up Now.

Log in to your account on the ProtonVPN website.

ProtonVPN Account login

1. On the left hand side select Downloads.

ProtonVPN Downloads

2. Then select WireGuard Configuration.

ProtonVPN WireGuard Configuration

3. Enter the Device Name to assign the FlashRouter to identify it among your ProtonVPN connections.

ProtonVPN WireGuard Desired Name

4. Set the Device platform as Router.

ProtonVPN WireGuard select Router

5. Select the VPN Options that you would like to connect with.

ProtonVPN WireGuard VPN Options

6. ProtonVPN will recommend the ideal server for you to connect to based on your location. Click Create or scroll down and select the server you wish to connect to and click Create next to the server number.

ProtonVPN WireGuard select server
ProtonVPN WireGuard select servers

7. Click Download to download the .conf file of the server you selected.

ProtonVPN WireGuard download configuration

DD-WRT Router Setup for ProtonVPN WireGuard

Navigate to Setup > Tunnels 

ProtonVPN WireGuard DD-WRT Tunnels

Enter ProtonVPN WireGuard settings

1. Click Import Config and then select Choose file. Select the .conf file that was downloaded earlier.

ProtonVPN WireGuard Import Config and Choose File

2. All settings will be loaded into the DD-WRT firmware the only field that needs to be adjusted is setting Persistent Keepalive to 25.

ProtonVPN WireGuard Persistent Keep Alive

3. Click Apply Settings at the bottom of the page.

4. After 30 seconds or so refresh the page until you see the WireGuard Status on the page is populated as seen below.

ProtonVPN WireGuard Status

Verify a successful ProtonVPN connection

Navigate to Setup > Tunnels

  1. You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit whatismyipaddress.com to verify your status as using ProtonVPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I boost my Wireless Transmission power?

Dave · Apr 29, 2019 ·

Boost the wireless transmission power if you need to increase the wireless range of the FlashRouter.

Important Information

We recommend reading the entry in the DD-WRT Wiki to familiarize yourself with what TX Power values represent.

Broadcom routers

  • Netgear R8500
  • Netgear R7000
  • Netgear R6400 V2
  • Netgear R6300 V2
  • Asus RT-AC5300
  • Asus RT-AC66U
  • Asus RT-AC56U

Navigate to Wireless > WL# or ath# Advanced

  1. Set the TX Power to the desired value.
  2. Click Apply Settings.
Boost TX Power in DD-WRT Advanced Wireless Settings page to Increase Wireless Transmission

Atheros routers

  • Netgear R9000
  • Netgear R7800
  • Linksys WRT3200ACM
  • LinksysWRT32X
  • Linksys WRT1900AC/v2/ACS
  • LinksysWRT1200AC

Navigate to Wireless > Basic Settings

  1. Check Advanced Settings under the wireless interface you would like to boost.
  2. Set the TX Power to the desired value.
  3. Click Apply Settings.
Boost TX Power in DD-WRT Advanced Wireless Settings page to Increase Wireless Transmission

We advise to proceed with caution when setting the TX Power. This has been known to negatively effect the hardware if set too high.

Why can’t I send emails while connected to VPN?

TeamFlashRouters · Jun 4, 2019 ·

Can’t send or receive emails? Connecting to a VPN server can result in your email client not being able to send or receive emails. This can happen for several reasons:

  • The VPN provider you are connected to is blocking the ports the email client is using (SMTP).
  • Your email service is blocking access to datacenter IPs
  • Your email service is only allowing access to residential IPs
  • Your email service is only allowing access to IPs of its own country
  • Your email service is only allowing access to certain ISPs

This issue will only occur with email client applications and not with web browser email.

Steps to take if your email is not working

Change SMTP port

Access the settings of your email client and change the SMTP port to 587 or 465.

Change the VPN server

Connect to a different VPN server. The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Disconnect from VPN

Disconnect from VPN on the FlashRouter and use your ISP Internet connection when using email.

Dual router setup users can leave the VPN running on the FlashRouter and simply connect to the other router’s network when using email.

Contact your VPN Service Provider

In some cases if you contact your VPN service provider they will be able to give you access to a specifically requested e-mail service.

Why is my DNS showing as 192.168.11.1 on my devices?

TeamFlashRouters · May 30, 2019 ·

When connected to a FlashRouter’s network the DNS settings of the devices will be reporting as 192.168.11.1. This means that the router is handling DNS internally through the servers you have set in the Setup > Basic Setup section of the router. If you did not set any custom DNS here, then you will using your ISP or VPN DNS servers automatically.

You can always customize the DNS servers in the router to your preferred servers and through DNSmasq the router will use 192.168.11.1 to route these servers to your connected devices.

In some instances disabling DNSMasq in the DD-WRT settings can help unblock previously blocked websites while connected to VPN. This will force devices to report the DNS servers set in the router directly as opposed to 192.168.11.1.

Disabling DNSMasq is not recommended unless FlashRouters specifically advises you but we have seen this work for certain VPN providers. To disable the DNSMasq do the following.

Navigate to Setup > Basic Setup

Disable DNSMaq Settings
  1. Uncheck Use DNSMasq for DHCP.
  2. Uncheck Use DNSMasq for DNS.
  3. Uncheck DHCP-Authoritative.
  4. Click Save.

Navigate to Services > Services

Disable DNSMaq Settings 2
  1. Set DNSMasq to Disable.
  2. Click Apply Settings.
  3. Reboot router.
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