- Do NOT connect to your VPN provider’s computer, phone, or tablet app while connected to the FlashRouter’s network. This may cause issues with access to your DD-WRT router settings as well as your internet connection.
- Connect any device in your home network to VPN by joining the FlashRouter’s network.
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Surfshark VPN Setup Guide for Privacy Hero
Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.
Follow the steps below to connect your Privacy Hero to Surfshark WireGuard® or OpenVPN servers.
Don’t have a Privacy Hero yet? Get your Privacy Hero Router for Surfshark here
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.
5. In a new tab login to your Surfshark account.
6. Navigate to the VPN > Manual Setup tab.
7. Now choose Wireguard and go to the Router section.
8. Now go to Locations, and click on the server location you wish to use. Then, download the server file.
9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. In a new tab login to your Surfshark account.
6. Navigate to the VPN > Manual Setup tab.
7. Now choose OpenVPN and go to the Router section.
8. Now go to Credentials and find your OpenVPN specific Username and Password.
9. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.
10. Now go back to the Surfshark account page, and press Locations.
11. Click on the country name that you want to choose, and Download any of the available server files from the list. (We recommend download the UDP version of the server file).
12. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
13. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Surfshark IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.
IPVanish VPN Setup Guide for Privacy Hero
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.
5. In a new tab login to your IPVanish account.
6. Click WireGuard on the left menu to access the WireGuard Configuration Generator.
Then select the server location and click Generate to download the WireGuard configuration file.
7. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. Download an .ovpn file from the IPVanish server list.
6. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page.
7. Enter your IPVanish account login as the Username and Password. Then press Save.
8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the IPVanish IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.
NordVPN Setup Guide for Privacy Hero
Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.
Follow the steps below to connect your Privacy Hero to NordVPN NordLynx or OpenVPN servers. By default, you’ll automatically connect to the fastest, most reliable server available based on your location. If you prefer, you can also select a specific country server and input it directly into your Privacy Hero for more control.
Don’t have a Privacy Hero yet? Get your Privacy Hero NordVPN Router here
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select NordVPN from the dropdown.
5. Click the Change button and select NordVPN from the dropdown and choose the NordLynx option. Next you will need to obtain your Token.
6. In a new tab login to your NordVPN account and select NordVPN from your list of Services.
7. At the bottom of the page click Get Access token and you will receive a code via email. Enter this code to proceed.
8. After you enter the email code select Generate new token and set it to Doesn’t expire. Copy this token.
9. Paste the token and then Click Save to connect to the server address recommended by NordVPN within your country.
10. To connect to a specific location, click the Country dropdown menu and scroll or type to search from the available options. Choose your preferred country and you will automatically connect to the recommended server within that country at the time. Then click Save.
11. If you prefer to enter a specific server address number click Advanced Options and then type in the NordVPN server you would like to use as shown below e.g. uk1784.nordvpn.com. Then click Save.
Use the NordVPN’s server recommendation tool to select a specific country and receive a recommendation for the fastest server based on your actual location. You can then enter that server in the Privacy Hero settings manually.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your NordVPN NordLynx VPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select NordVPN from the dropdown.
5. Choose the OpenVPN option to connect to OpenVPN servers or to setup a NordVPN Dedicated IP address. Next you will need to obtain your Manual Service credentials.
6. In a new tab login to your NordVPN account and select NordVPN from your list of Services.
7. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.
8. Enter these credentials into the OpenVPN Username and Password sections in your Privacy Hero and Click Save if you want to connect to the server address recommended by NordVPN within your country.
9. To connect to a specific location, click the Country dropdown menu and scroll or type to search from the available options. Choose your preferred country and you will automatically connect to the recommended server within that country at the time. Then click Save.
10. To connect with a NordVPN Dedicated IP Address or if you prefer to enter a specific server address number click Advanced Options and then type in the NordVPN server you would like to use as shown below e.g. uk1784.nordvpn.com. Then click Save.
Use the NordVPN’s server recommendation tool to select a specific country and receive a recommendation for the fastest server based on your actual location. You can then enter that server in the Privacy Hero settings manually.
11. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your NordVPN Dedicated IP address or preferred OpenVPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the NordVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.
Private Internet Access VPN Setup Guide for Privacy Hero
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Private Internet Access from the dropdown.
5. Enter your correct PIA account login username and password and click Save.
6. Click Save if you want to automatically connect to the ideal server location as recommended by Private Internet Access.
Or, connect to a specific server location click Advanced Options and then type in the PIA server name you would like to use. (All server names are noted below).
Then click Save.
North America
bahamas.privacy.network
ca-ontario.privacy.network
ca-toronto.privacy.network
ca-vancouver.privacy.network
ca-montreal.privacy.network
greenland.privacy.network
gt-guatemala-pf.privacy.network
mexico.privacy.network
panama.privacy.network
sanjose.privacy.network
us-alabama-pf.privacy.network
us-alaska-pf.privacy.network
us-arkansas-pf.privacy.network
us-atlanta.privacy.network
us-california.privacy.network
us-chicago.privacy.network
us-connecticut-pf.privacy.network
us-denver.privacy.network
us-florida.privacy.network
us-houston.privacy.network
us-idaho-pf.privacy.network
us-indiana-pf.privacy.network
us-iowa-pf.privacy.network
us-kansas-pf.privacy.network
us-kentucky-pf.privacy.network
us-lasvegas.privacy.network
us-louisiana-pf.privacy.network
us-maine-pf.privacy.network
us-massachusetts-pf.privacy.network
us-michigan-pf.privacy.network
us-minnesota-pf.privacy.network
us-mississippi-pf.privacy.network
us-missouri-pf.privacy.network
us-montana-pf.privacy.network
us-nebraska-pf.privacy.network
us-new-hampshire-pf.privacy.network
us-new-mexico-pf.privacy.network
us-newyorkcity.privacy.network
us-north-carolina-pf.privacy.network
us-north-dakota-pf.privacy.network
us-ohio-pf.privacy.network
us-oklahoma-pf.privacy.network
us-oregon-pf.privacy.network
us-pennsylvania-pf.privacy.network
us-rhode-island-pf.privacy.network
us-seattle.privacy.network
us-siliconvalley.privacy.network
us-south-carolina-pf.privacy.network
us-south-dakota-pf.privacy.network
us-texas.privacy.network
us-tennessee-pf.privacy.network
us-vermont-pf.privacy.network
us-virginia-pf.privacy.network
us-washingtondc.privacy.network
us-west-virginia-pf.privacy.network
us-wisconsin-pf.privacy.network
us-wyoming-pf.privacy.network
us3.privacy.network
us-baltimore.privacy.network
us-honolulu.privacy.network
us-newjersey.privacy.network
us-saltlakecity.privacy.network
us-streaming-2.privacy.network
us-streaming.privacy.network
us-wilmington.privacy.network
South America
ar.privacy.network
bo-bolivia-pf.privacy.network
bogota.privacy.network
br.privacy.network
ec-ecuador-pf.privacy.network
pe-peru-pf.privacy.network
santiago.privacy.network
uy-uruguay-pf.privacy.network
venezuela.privacy.network
Europe
al.privacy.network
ad.privacy.network
austria.privacy.network
brussels.privacy.network
ba.privacy.network
sofia.privacy.network
zagreb.privacy.network
czech.privacy.network
de-berlin.privacy.network
de-frankfurt.privacy.network
denmark.privacy.network
denmark-2.privacy.network
spain.privacy.network
es-valencia.privacy.network
ee.privacy.network
fi.privacy.network
fi-2.privacy.network
france.privacy.network
gr.privacy.network
hungary.privacy.network
italy.privacy.network
italy-2.privacy.network
is.privacy.network
ireland.privacy.network
man.privacy.network
lv.privacy.network
liechtenstein.privacy.network
lt.privacy.network
lu.privacy.network
malta.privacy.network
md.privacy.network
monaco.privacy.network
montenegro.privacy.network
nl-amsterdam.privacy.network
mk.privacy.network
no.privacy.network
poland.privacy.network
pt.privacy.network
ro.privacy.network
sweden.privacy.network
sweden-2.privacy.network
rs.privacy.network
sk.privacy.network
slovenia.privacy.network
swiss.privacy.network
tr.privacy.network
uk-london.privacy.network
uk-manchester.privacy.network
uk-southampton.privacy.network
uk-2.privacy.network
ua.privacy.network
Asia
ae.privacy.network
bangladesh.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
georgia.privacy.network
hk.privacy.network
in.privacy.network
israel.privacy.network
jakarta.privacy.network
japan.privacy.network
japan-2.privacy.network
kazakhstan.privacy.network
kr-south-korea-pf.privacy.network
kualalumpur.privacy.network
macau.privacy.network
mongolia.privacy.network
np-nepal-pf.privacy.network
philippines.privacy.network
qatar.privacy.network
saudiarabia.privacy.network
sg.privacy.network
srilanka.privacy.network
taiwan.privacy.network
vietnam.privacy.network
yerevan.privacy.network
Oceania
au-adelaide-pf.privacy.network
au-australia-so.privacy.network
au-brisbane-pf.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network
au-sydney.privacy.network
nz.privacy.network
Africa
dz.privacy.network
egypt.privacy.network
morocco.privacy.network
nigeria.privacy.network
za.privacy.network
8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. Enter your PIA Account login as the Username and Password.
6. Now log in to your PIA Account page.
7. Go to the Downloads section.
8. Scroll down to the bottom of the page, and go to OpenVPN Configuration Generator.
9. Choose OpenVPN 2.4 or newer and Linux.
10. From the Select Port section, choose UDP/1198 AES-128-CBC for a faster connection or choose UDP/1197 AES-256-CBC for stronger security as shown in the image below then Click Generate to download the server configuration file.
11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page then click Save.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Private Internet Access IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.
ProtonVPN Setup Guide for Privacy Hero
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.
5. In a new tab login to your ProtonVPN account.
6. Go to the Downloads section of your ProtonVPN account page.
7. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.
8. Click on the country name that you want to choose, and Download any of the available server files from the list.
9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. In a new tab login to your ProtonVPN account.
6. Navigate to the Account tab and find your OpenVPN specific Username and Password.
7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.
8. Go to the Downloads section of your ProtonVPN account page.
9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”
10. Click on the country name that you want to choose, and Download any of the available server files from the list.
11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the ProtonVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.
How do I access my Roqos device settings?
Your Roqos Core’s settings or UI (User Interface) is accessible via a secure cloud based connection rather than the typical local access of other routers. This means that you can manage your Roqos from anywhere in the world not just at home.
Visit the Roqos Login URL
From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com
Login with your Roqos account
Enter in the email and password that you set when your Roqos was initially setup. If you still need to create your Roqos account and activate your Roqos follow our Activate and Connect Roqos to Internet guide.
Proceed with making the changes to the settings you desire
Now that you are logged in to your Roqos UI you adjust any settings as you see fit for your network. For guides on how to make specific changes to your Roqos view our Roqos Setup Guide area.
Privacy Hero Bypass certain devices from VPN
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
If you have certain devices in your network that you do NOT want connecting to VPN you can follow these steps to bypass these devices from the Privacy Hero’s VPN connection.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the Devices symbol.
4. Click the name of the Device you want to bypass from VPN.
5. Set the VPN toggle to Off. You can also do the same for Adblocking and Device Protection as needed.
Flint/Slate GL.iNet Internet Setup
Follow this article when you receive your new Flint or Slate GL.iNet router to connect it to the Internet.
1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the Flint or Slate GL.iNet router.
2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.
3. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
5. Enter openwrt as the admin password to access the GL.iNet firmware settings.
6. Verify that your Flint/Slate GL.iNet router is receiving a WAN IP Address and webpages are loading while connected to its network.
GL.iNet Access Router Settings and Firmware Upgrade
Follow this guide to upgrade the firmware of your GL.iNet FlashRouter.
1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 9483C07E70A8 then your WiFi password is Wireless#9483C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
3. Enter openwrt as the admin password to access the GL.iNet firmware settings. Newer devices may have a different admin password set as openwrt1 or glopenwrt1
3. If a new firmware upgrade is available the router settings will either display a banner when you first access the router or a header. Click Install or the Upgrade arrow depending on which appears for you.
4. Make sure the Keep Settings toggle is pushed to the right so your router does not get reset. Click the Install button to begin the firmware upgrade.
5. The firmware update should take about 2-3 minutes. You may need to reconnect your wireless devices after the network comes back up in your available networks.
Flint/Slate GL.iNet Change Wi-Fi name and password
Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.
1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
3. Enter openwrt as the admin password to access the GL.iNet firmware settings.
4. Click Wireless.
5. Click Modify under the 5GHz or 2.4GHz band.
The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.
6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.
7. Connect your devices to the new wireless network.
Flint/Slate GL.iNet Disable Wi-Fi
Follow this guide to disable Wi-Fi network on your GL.iNet FlashRouter.
1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
3. Enter openwrt as the admin password to access the GL.iNet firmware settings.
4. Click Wireless.
5. Click Modify under the 5GHz or 2.4GHz band.
The 5GHz and 2.4GHz bands must be disabled at separate times. Keep in mind that if you are connected to wireless when disabling one band you may need to reconnect with the other band to disable it. Also make sure you have a device that has ethernet capabilities so you can still access the settings with wireless disabled.
6. Set the Enable Wi-Fi toggle to the OFF position and click Apply.
Flint/Slate GL.iNet Guest Network Setup
Follow this guide to setup a Guest Network on your GL.iNet FlashRouter. Devices connected to the guest network will be on a separate subnet and will not have access to the router settings or be able to talk to devices on the main network.
1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
3. Enter openwrt as the admin password to access the GL.iNet firmware settings.
4. Click Wireless.
5. Click 5GHz Guest Wi-Fi or 2.4GHz Guest Wi-Fi.
6. Click Modify.
7. Set the Enable Wi-Fi toggle to the ON position.
8. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.
9. Connect your devices to the new guest wireless network.
Access FlashRouter DD-WRT firmware settings
You must be connected to the FlashRouter network via ethernet or WiFi connection on your device in order to be able to access the FlashRouter’s firmware settings.
Why do I need to access my FlashRouter's settings?
It is important to understand how to access your router if you want to:
- Change WiFi or admin passwords
- Switch VPN server locations
- Attempt custom setups
- Troubleshoot your network
Connect your device to the FlashRouter network
We recommend using a computer, tablet, or phone to access your FlashRouter firmware settings. You can connect your device to the FlashRouter via Ethernet Cable or Wireless connection.
Please note, you will NOT be able access the firmware settings unless you connect your device to the FlashRouter Network.
via Ethernet
Connect an Ethernet cable to your device’s Ethernet port.
Connect the other end of that Ethernet cable to a FlashRouter LAN/numbered port.
Be sure NOT to connect your device to the WAN/internet port of the FlashRouter. Please use the LAN/numbered ports to connect your devices.
via Wireless
Navigate to the available wireless networks in your device network settings and join any of the available FlashRouter networks – FlashRouter24, FlashRouter50, or FlashRouter80 (if you have a tri-band router).
Access the FlashRouter settings
We recommend using a Google Chrome or Mozilla Firefox incognito/private browsing window to access the FlashRouter firmware settings. You can access the main DD-WRT firmware GUI or you can go directly into the FlashRouters Privacy App settings to manage your basic router settings and VPN connection settings right away.
Please note, after accessing the FlashRouter Settings at the Local IP Address, you will be prompted to enter an admin username and password. You can find this information in the subsections below.
DD-WRT - Firmware GUI
Local IP Address: 192.168.11.1
Username: flashrouter
Password: ddwrt
Keep in mind that if you enable HTTPS and disable HTTP access you will need to add https:// in front of the Local IP Address to access your FlashRouter’s firmware settings.
If your router has been reset for any reason then you can access the router at a local IP address of 192.168.1.1.
Please note you will be required to set the administration username and password as well as your WiFi and VPN network settings after a reset.
Privacy Hero Activation and Setup
Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone or your other Wi-Fi network.
Create your Privacy Hero account
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Select Create Account.
3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.
4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.
5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.
6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.
Activate your Privacy Hero Internet and setup Wi-Fi
1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.
Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.
2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.
3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.
4. To activate your 1 Year NordVPN code:
Click on Claim NordVPN 1 Year Code Now
Go to the Account section of your router settings.
Copy the NordVPN code shown under Claim NordVPN 1 Year Code.
Go to the NordVPN activation page.
This code can be used with a new or existing NordVPN account.
5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.
Flint/Slate GL.iNet Repeater Setup
If you want to connect your FlashRouter to the Internet via Wi-Fi instead of an ethernet cable you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to an available network via WiFi and then creates a completely separate network segment for you.
1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1
3. Enter openwrt as the admin password to access the GL.iNet firmware settings.
4. Select the Internet tab.
5. In the Repeater area select Connect.
6. Select the available Wi-Fi network you want the FlashRouter to use for Internet from the list. You can use a 2.4GHz and/or 5GHz network to connect.
7. Enter the correct Wi-Fi password in the Password field for the network you selected. Then click Apply.
8. You are now setup with the GL.iNet FlashRouter receiving Internet via Wi-Fi. The Repeater area should now be filled in with the network information of the connection as shown below.
Why is my connection speed slower?
The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.
Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.
Connection Types
Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.
Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.
Connect to the closest VPN server
Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.
The process for changing servers is detailed in your provider’s setup instructions.
Select a UDP server
UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.
VPN provider server recommendation
Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.
Privacy Hero Access Router Settings
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
Privacy Hero Change Wi-Fi Name and Password
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Use these steps to change your Privacy Hero WiFi name and password.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the Wi-Fi symbol.
4. Click the edit box for the 5GHz network or the 2.4GHz network.
5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.
Privacy Hero Change Wireless Channel
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Use these steps to change your Privacy Hero wireless channel.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the Wi-Fi symbol.
4. Click the edit box for the 5GHz network or the 2.4GHz network.
5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.
Privacy Hero Disable Wi-Fi
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Use these steps to disable your Privacy Hero Wi-Fi so only ethernet connections are active. This is not a required step just a preference.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the Wi-Fi symbol.
4. Set the toggle switches to the off position for the Wi-Fi bands you want to disable.
Cudy Internet Setup
Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.
1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.
2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.
3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1
5. Enter openwrt as the admin password to access the Cudy firmware settings.
6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.
6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.
7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.
Cudy Access Router Settings
Follow this guide to access the router settings of your Cudy FlashRouter.
1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1
3. Enter openwrt1 or openwrt as the admin password to access the Cudy firmware settings.
Cudy Change Wi-Fi name and password
Follow this guide to change the Wi-Fi name and password on your Cudy FlashRouter.
1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1
3. Enter openwrt as the admin password to access the Cudy firmware settings.
3. Click General Settings.
4. Click Wireless.
5. Change the SSID and Password fields for both 2.4GHz and 5GHz bands.The SSIDs should be unique and NOT a duplicate of an existing network. Click Save & Apply.
Roqos Core Internet Setup and Activation
Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.
Create your Roqos account
1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com
2. Select Create Account.
3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.
4. Enter the name and phone number you want associated with your Roqos. Click Next.
5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.
6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.
Activate your Roqos Internet
1. From the Account created page click Next to begin the Internet Setup of the Roqos.
2. Select the Roqos model Teal RC10-P. Click Next.
3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.
4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.
If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.
5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.
Setup your Roqos Network
1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.
2. Select the Time Zone of your actual location from the dropdown. Click Next.
3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.
4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.
Begin connecting your devices to the Roqos network
You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.
TP-Link Access Router Settings
Follow this guide to access the router settings of your TP-Link FlashRouter.
1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net
3. Enter tp-link as the admin password to access the TP-Link firmware settings.
TP-Link Internet Setup
Follow this article when you receive your new TP-Link FlashRouter to connect it to the Internet.
1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the TP-Link.
2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.
3. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
4. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net
5. Enter tp-link as the admin password to access the TP-Link firmware settings.
6. Verify that your TP-Link FlashRouter is reporting as Internet and WAN Connected.
Privacy Hero Streaming Relocation
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the Streaming symbol.
4. Set the Streaming Relocation toggle to On.
5. Click the flag of the country you would like the listed streaming service to use.
This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.
The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.
Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo
Privacy Hero VPN Setup Guide for Privacy Hero
Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
Use these steps to connect to Privacy Hero’s own WireGuard VPN servers. You will automatically be connected to the ideal USA or Canada server based on your location.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
If you have not created your Privacy Hero account yet please follow these instructions.
3. Click the VPN symbol.
4. Set the VPN toggle to On.
5. Connect to the Privacy Hero’s via wireless or ethernet connection on your device and visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.
TP-Link Change Wi-Fi name and password
Follow this guide to change the Wi-Fi name and password on your TP-Link FlashRouter.
1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.
The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C
Be sure to capitalize the W.
2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.
3. Enter tp-link as the admin password to access the TP-Link firmware settings.
4. Click Wireless.
5. Change the Network Name (SSID) and Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Save.
If you want both 2.4GHz and 5GHz networks to be bonded and have the same name click the Smart Connect checkbox.
6. Connect your devices to the new wireless network.