Search Results for: location of the

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the Streaming symbol.

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Setup on Roqos

Dave · Dec 16, 2021 ·

Preparing for ExpressVPN Setup

Obtain your ExpressVPN login information

If you are not already an ExpressVPN user Sign Up Now.

1. Visit ExpressVPN’s website login page.

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

Connecting to ExpressVPN in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

3. Click the Connect to box.

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose ExpressVPN.

Enter your ExpressVPN information

In the Username and Password field enter the ExpressVPN OpenVPN Username and Password that you obtained.

ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password

Roqos VPN ExpressVPN enter username and password

Select an ExpressVPN server

Click the Server dropdown and type in or scroll to your preferred server location.

Click the Save button.

Connect to ExpressVPN

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your ExpressVPN connection. Please be patient as the router connects your entire network through VPN.

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to ExpressVPN or only certain devices.

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to ExpressVPN. Then click Save.

If you only want specific devices to connect to ExpressVPN while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Verify a successful ExpressVPN connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit ExpressVPN’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath ExpressVPN.

Connect to a different ExpressVPN server

To change your server click Disconnect on the VPN OUT page then return to the Connect To section to select a new server from the Server dropdown and click Save. Now click Connect once again on the VPN Out page.

Disconnect from ExpressVPN

To disconnect from ExpressVPN click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

My VPN stopped working on my FlashRouter.

TeamFlashRouters · Jun 4, 2019 ·

The VPN connection on the FlashRouter will not drop in most instances however if the VPN stopped working follow the steps below.

In order to use the FlashRouters Privacy App you need DD-WRT build 02/15/22 r48362 or 2/10/20 r42335.

Follow these instructions to upgrade the firmware to 02/15/22 r48362: How do I upgrade the DD-WRT firmware of my FlashRouter?

If you would like the fully featured FR Privacy App version with Simple Setup you must use firmware builds from 2/10/20 r42335.

FlashRouters Privacy App

Navigate to Status > MyPage

If MyPage is not properly loading the FlashRouters Privacy App try reinstalling the FlashRouters Privacy App.
With the Auto Connect to VPN box checked simply power off the FlashRouter and power it back on to connect back to VPN.
Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
Try a different VPN server location.
If applicable, switch from UDP to TCP or vice versa.
Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

DD-WRT Manual VPN

Navigate to Services > VPN

Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
Scroll to the bottom of the page and click Apply Settings.
Try a different VPN server location.
If applicable, switch from UDP to TCP or vice versa. Check your VPN provider’s website to see if the port needs to change with the protocol.
Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

CyberGhost Merlin OpenVPN Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

2. Select VPN.

3. Click Configure New Device.

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

5. Press View configuration.

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

Merlin Router Setup for CyberGhost

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file from the folder you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in USA so I have entered in CyberGhost USA.

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your CyberGhost OpenVPN username and password that you obtained earlier. Do not enter your account login.

8. Click the Edit button in the Keys and Certificates area.

Merlin Keys and Certificates Edit button

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

12. Click Save at the bottom of that window.

13. Click Apply at the bottom of the page.

14. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful CyberGhost connection

You should now see a CONNECTED message.
Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

IVPN WireGuard Setup

TeamFlashRouters · Oct 13, 2021 ·

Preparing for IVPN WireGuard Setup

Verify your IVPN login information

If you are not already a IVPN user Sign Up Now.

Log in to your account on the IVPN website.

DD-WRT Router Setup for IVPN WireGuard

Navigate to Setup > Tunnels

Enter IVPN WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

3. Select Wireguard from the dropdown.

3. Set MTU to 1412.

4. Click Generate Key.

9. Copy the Local Public Key.

10. In a new tab (leave the DD-WRT settings opened), go to your IVPN Account and click WireGuard and then click WireGuard Key Management.

11. Click Add New Key.

12. Paste the copied Local Public key to the Public Key field and click Add Key.

13.Copy the IP Address assigned to your public key and add it to the IP Addresses/Netmask(CIDR) field followed by a /32 subnet mask.

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

14. Click Add Peer.

15. Set the Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to 172.16.0.1

16. Set Endpoint to Enable.

17. Go to the IVPN Server Status page and copy the server name for the WireGuard server location you want to connect to.

Be sure to copy the WireGuard server address and not the OpenVPN server address.

18. Paste the server name you copied into the Endpoint Address field and set the Port to 2049.

19. On the IVPN Server Status page copy the Public Key of the server location you entered. Paste the Public Key into the Peer Public Key field.

20. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

21. At the bottom of the page click Save and then click Apply Settings.

Set IVPN DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 172.16.0.1

Set Static DNS 2 to 198.245.51.147

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful IVPN connection

Navigate to Setup > Tunnels

You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit IVPN’s website to verify your status as using IVPN.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Setup on Roqos

TeamFlashRouters · Dec 24, 2021 ·

Preparing for NordVPN Setup

Obtain your NordVPN manual Username and Password

If you are not already a NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Connecting to NordVPN in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

3. Click the Connect to box.

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose NordVPN.

Enter your NordVPN information

In the Username and Password field enter the NordVPN OpenVPN Username and Password that you obtained.

Roqos NordVPN enter username and password

Select a NordVPN server

Navigate to NordVPN server recommendation page. Click Recommended server and select the country you want to connect to and note the server number that appears.

Click the Location dropdown and type in or scroll to the preferred server country.

Click the Server dropdown and type in or scroll to the server number that was recommended. Select the UDP version of the server.

Click the Save button.

Connect to NordVPN

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your NordVPN connection. Please be patient as the router connects your entire network through VPN.

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to NordVPN or only certain devices.

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to NordVPN. Then click Save.

If you only want specific devices to connect to NordVPN while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Verify a successful NordVPN connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit NordVPN’s website to verify your new IP Address and Protected Status at the top of the page.

You should see Connected at the top of the page underneath NordVPN.

Connect to a different NordVPN server

Disconnect from NordVPN

To disconnect from NordVPN click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Setup on Roqos

TeamFlashRouters · Dec 24, 2021 ·

Preparing for PIA Setup

Obtain your PIA login information

If you are not already an PIA user Sign Up Now.

1. Visit PIA’s website login page.

2. Successfully log in with your account information.

Connecting to PIA in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

3. Click the Connect to box.

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose Private_Internet_Access.

Enter your PIA information

In the Username and Password field enter the PIA Username and Password that you logged in with.

Select a PIA server

Click the Server dropdown and type in or scroll to your preferred server location.

Click the Save button.

Connect to PIA

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your PIA connection. Please be patient as the router connects your entire network through VPN.

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to PIA or only certain devices.

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to PIA. Then click Save.

If you only want specific devices to connect to PIA while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Verify a successful PIA connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit PIA’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath Private_Internet_Access.

Connect to a different PIA server

Disconnect from PIA

To disconnect from PIA click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here

ProtonVPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 17, 2025 ·

ProtonVPN Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your ProtonVPN account.

6. Go to the Downloads section of your ProtonVPN account page.

7. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.

8. Click on the country name that you want to choose, and Download any of the available server files from the list.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

ProtonVPN OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. In a new tab login to your ProtonVPN account.

6. Navigate to the Account tab and find your OpenVPN specific Username and Password.

FlashRouters DD-WRT Privacy APP ProtonVPN OpenVPN Specific Username and Password

7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

8. Go to the Downloads section of your ProtonVPN account page.

9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”

10. Click on the country name that you want to choose, and Download any of the available server files from the list.

11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the ProtonVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Contact our Support Team.

Troubleshoot Here

Obtain your NordVPN manual Username and Password for OpenVPN

TeamFlashRouters · Aug 14, 2024 ·

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Go to the Service Credentials section and click Verify email. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN OpenVPN.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Activation and Setup

TeamFlashRouters · Feb 8, 2023 ·

Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.

Create your Privacy Hero account

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Select Create Account.

3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.

4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.

5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.

6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.

Activate your Privacy Hero Internet and setup Wi-Fi

1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.

Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.

2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.

3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.

4. To activate your 1 Year NordVPN code:

Click on Claim NordVPN 1 Year Code Now

Go to the Account section of your router settings.

Copy the NordVPN code shown under Claim NordVPN 1 Year Code.

Go to the NordVPN activation page.

This code can be used with a new or existing NordVPN account.

5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

SmartDNSProxy SmartDNS Setup

TeamFlashRouters · Jun 13, 2019 ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

Scroll down to Network Address Server Settings (DHCP).
Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
Click Apply Settings at the bottom of the page.
Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

Roqos VPN Connected, but my device IP is unchanged

TeamFlashRouters · Mar 8, 2022 ·

If your VPN Out page in your Roqos settings is reporting that you are Connected to your VPN provider but your IP Address and location have not changed when you visit What is my IP address? follow the below checklist.

Double check that your device is connected to the Roqos network

Since the Roqos UI is being accessed securely via the cloud you can change the settings while your device is not connected to the Roqos network. This would result in your IP Address not updating when you connect to VPN.

Make sure that you are connected to your Roqos WiFi network or from an ethernet port on the back of the Roqos directly to your device and not another network.

Assign Devices To Connect To VPN in the Roqos

By default there are no devices assigned to the VPN tunnel. To assign devices to the Roqos’ VPN connection.

1. Login to your Roqos UI.

2. Select the VPN tab on the left hand menu and select VPN Out.

3. Click Included Devices. From this page you can choose if all devices should connect to VPN or only certain devices.

4. From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to VPN or if you only want specific devices to connect to VPN while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Turn off VPN device applications

Connecting to VPN via a device application or browser extension at the same time while connecting via your Roqos is not recommended. Doubling up on VPN connections can cause issues with speeds and stability.

When you are connected to the Roqos VPN network at home you should leave all VPN applications and extensions disconnected and unopened.

Why is my connection speed slower?

TeamFlashRouters · Jun 4, 2019 ·

The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.

Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.

Connection Types

Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.

Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.

Connect to the closest VPN server

Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.

The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Select a UDP server

UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.

Cudy Internet Setup

TeamFlashRouters · Feb 26, 2024 ·

Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

5. Enter openwrt as the admin password to access the Cudy firmware settings.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Getflix SmartDNS Setup

TeamFlashRouters · Apr 4, 2019 ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

Scroll down to Network Address Server Settings (DHCP).
Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
Click Apply Settings at the bottom of the page.
Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

Roqos Core Internet Setup and Activation

TeamFlashRouters · Mar 15, 2022 ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

2. Select Create Account.

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

4. Enter the name and phone number you want associated with your Roqos. Click Next.

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

2. Select the Roqos model Teal RC10-P. Click Next.

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

2. Select the Time Zone of your actual location from the dropdown. Click Next.

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?

TeamFlashRouters · Mar 16, 2022 ·

When is a router reset needed?

A reset of the FlashRouter should only be performed in the following instances:

You have exhausted all other troubleshooting methods and cannot access your router settings.
Password to access the FlashRouter’s settings are not working.
Power light on the router is blinking steadily.
Router is not accessible after upgrading the firmware

Reset Router

Asus FlashRouters:

While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
You will see the lights on the router flashing steadily and this is how you know you have reset the router.
Let the router sit for about a minute and then reboot the router.

Aircove, Linksys and Netgear FlashRouters:

While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
Let the router sit for about a minute and then reboot the router.

Access Router Settings

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Click Get Started on the ExpressVPN page that is displayed.

4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.

4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.

Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.

5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.

6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.

7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.

8. Your ExpressVPN FlashRouter is now fully setup!

ExpressVPN/Aircove FlashRouter Internet Setup and Activation

TeamFlashRouters · Mar 16, 2022 ·

Follow this article when you receive your new ExpressVPN FlashRouter to connect your FlashRouter to the Internet via ExpressVPN and customize your network so it is ready to use.

Obtain your ExpressVPN Activation Code

If you are not already an ExpressVPN user Sign Up Now.

1. Visit ExpressVPN’s website login page.

ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard

2. Copy your ExpressVPN Activation code and paste it into a document or leave this page open while you proceed with the instructions.

Access Router Settings

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Click Get Started on the ExpressVPN page that is displayed.

Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.

5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.

8. Your ExpressVPN FlashRouter is now fully setup!

Why is my Time Zone set to Europe/Berlin?

TeamFlashRouters · May 30, 2019 ·

Europe/Berlin is the default Time Zone setting for DD-WRT firmware.

To change this to your location’s actual Time Zone do the following.

Navigate to Setup > Basic Setup

Select your actual Time Zone from the dropdown field. Leave the Server IP/Name field blank.

CLICK APPLY SETTINGS

The network may reboot for a moment. Simply reconnect when it is back up.

Disabling the NTP Client setting will result in the VPN connection not working so we ask that you please leave it enabled at all times.

Router FAQs

admin · Jan 29, 2019 ·

Router FAQs

What is an IP Address?

An IP (Internet Protocol) Address is a numerical assignment for each device (cell phone, iPad, laptop computer, printer etc) inside a network that uses the Internet Protocol for communication. Internet Protocol is responsible for routing information packets across network boundaries. It is the main protocol establishing the Internet.

An IP address serves two predominant functions. First is to host or network interface identification. Second, it provides location addressing. To put it bluntly, an IP address tells wherever you are connecting, to whom you are visiting, and where you are located.

What is DNS?

DNS (Domain Name System) is a protocol within the TCP/IP protocol that uses a set of standards for how computers exchange data on the Internet and on many private networks.

The basic job of DNS is to convert a user-friendly domain name into an IP address that computers use to identify one another. Think of DNS like your cellphone contact list; you tap the name and the phone contacts to a phone number.

It is easier to remember flashrouters.com, rather than its IP address. Imagine if you had to remember all of the IP addresses of your favorite websites!

What is DNSMasq?

DNSMasq is a local DNS server that speeds up host-name searches from your computer/Internet connection after pressing enter.

Basically, DNSMasq gives the router some advanced enterprise functionality – caching DNS records locally so you have a faster browsing experience. Your computer only has to go to the router instead of repeatedly scouring the web for a commonly visited site.

What is Throughput and How Do I Improve it?

Throughput is the average rate of successful delivery of messages through a network. Simply put, throughput measures the speed of message delivery inside a network. If you think about it in relationship to networks and Internet connections, throughput defines the user experience. The key to a pleasing user experience is uninterrupted service and smooth data transfer.

In order to improve throughput, you should get a router with more memory. If you notice that your network is running slowly due to congestion, you could probably benefit by upgrading your router to one with more memory. FlashMemory and RAM on a router add more room to prevent network congestion and improve throughput.

Most of FlashRouters‘ high-end units come with at least 8 MB of Flash memory and 64 MB of RAM which should be more than capable for providing for the average home users’ or small business will need in the future.

What is PPPoE?

PPPoE stands for Point-to-Point Protocol over Ethernet, a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with DSL services where individual users connect to a DSL modem over Ethernet.

With PPPoE, users virtually “dial” from one machine to another over an Ethernet network, establish a point-to-point connection and then data packets are securely transported through the connection.

PPPoE offers an Internet service provider (ISP) an easier way to track exactly how much bandwidth you are using in case they want to charge for it in the future.

What is the Difference Between VPN Encryption and Wireless Network Security?

VPN Encryption: If you are connected to the VPN on your home network, then any data that flows over the Internet is entirely encrypted whether you are connected to the Internet either wired or wirelessly. This means that if your Local ISP was trying to see what you are browsing or downloading, they would not be able to see your data.

Wireless Network Security: If you leave your wireless network open or insecure, it does not matter whether Internet traffic is encrypted, because someone can directly see what you are doing on your network, or even worse, can go in and put a wireless password on your network, locking you out. They may also be able to access folders and files on your computer without your control.

Best thing to do is protect your wireless network with a WPA secured password along with your VPN connection.

Are FlashRouters Affected By the Shellshock Bug?

No.

According to our in-house testing and multiple DD-WRT community reports, we have found that the Shellshock vulnerability will not work on with DD-WRT or TomatoUSB installed router. The vulnerability is based on a shell called BASH (Bourne Again Shell) but DD-WRT & Tomato firmware use BusyBox which is confirmed to not have this issue.

Please be advised that if you are using Optware on your DD-WRT router there is a chance that implementation is BASH based. Only used trusted optware on your router.

Windscribe WireGuard Setup

TeamFlashRouters · Oct 13, 2021 ·

Preparing for Windscribe WireGuard Setup

Verify your Windscribe login information

If you are not already a Windscribe user Sign Up Now.

Log in to your account on the Windscribe website.

Go to the Windscribe WireGuard config generator page and select the Server location and Port you would like to use. Click Download Config.

Windscribe Wireguard select server location

Open the .conf file that is downloaded using Notepad in Windows or TextEdit in Mac.

DD-WRT Router Setup for Windscribe WireGuard

Navigate to Setup > Tunnels

Enter Winscribe WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

3. Select Wireguard from the dropdown.

3. Set CVE-2019-14899 Mitigation to Enable. Set NAT via Tunnel to Enable. Set Local Port to 51820. Set MTU to 1420.

4. Check Firewall inbound and Kill Switch.

Windscribe Wireguard enable Firewall and Kill Switch

5. Set Advanced Settings to Enable and copy the PrivateKey from the .conf file and paste it into the Local Private Key field.

Windscribe Wireguard conf file PrivateKey

6. Click Add Peer.

7. Set Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to the DNS found in the .conf file.

Windscribe Wireguard Peer Tunnel IP and DNS

8. Set Endpoint to Enable. Copy and Paste the Endpoint from the .conf file and paste it into the Endpoint Address field. Enter the same Port that appears next to the Endpoint.

9. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

10. Copy and Paste the PublicKey from the .conf file and paste it into the Peer Public Key field.

Windscribe Wireguard conf file PublicKey

11. Set Use Pre-shared Key to Enable. Copy and Paste the Presharedkey from the .conf file and paste it into the Pre-Shared Key field.

Windscribe Wireguard conf file PresharedKey

12. Copy the Address from the .conf file and paste it into the IP Addresses/Netmask(CIDR) field.

21. At the bottom of the page click Save and then click Apply Settings.

Verify a successful Winscribe connection

Navigate to Setup > Tunnels

You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit whatismyipaddress.com to verify your status as using Winscribe.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Shipping FAQs

admin · Jan 29, 2019 ·

Shipping FAQs

General Shipping FAQs

What company do you use for shipping?

For domestic shipping, we offer United State Postal Service (USPS), and a FedEx Expedited 2-3 Day delivery option.

For International shipments, we offer USPS and FedEx.

Where do you ship from?

We ship all packages from our New Jersey warehouse.

How much does shipping cost?

Domestic Customers:

Free Standard Shipping 3-10 day Delivery (Orders $200+)
$20 Flat Rate FedEx 2-3 Day Express shipping

International Customers:

Pricing for USPS, and FedEx will vary by country. You can see rates on the Shipping Estimate tab on any FlashRouters product page. FlashRouters does not add any internal handling fees to international rates.
Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind our support team will be available to assist if you have any setup issues once you receive your router.

Who pays for shipping?

Domestic customers can choose Free standard shipping. Customers pay shipping costs including customs, duties, processing fees, and taxes (if applicable) for all other options.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as Aramex, MyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely for you via our Flash My Router plan. A full list of compatible routers are listed there.

Known excluded countries are:

Afghanistan
Algeria
Angola
Bangladesh
Benin
Bhutan
Bosnia & Herzegovina
Botswana
Brazil
Burkina Faso
Burundi
Cape Verde
Central African Republic
Chad
Comoros
Congo – Brazzaville
Congo – Kinshasa
Cuba
Djibouti
Egypt
Eritrea
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea-Bissau
India
Indonesia
Iran
Iraq
Kenya
Kiribati
Kosovo
Laos
Lesotho
Liberia
Libya
Madagascar
Malawi
Malaysia
Mali
Mauritania
Mauritius
Mayotte
Mozambique
Myanmar (Burma)
Namibia
Nauru
Niger
Nigeria
Niue
North Korea
Palastinian Territories
Russia
Rwanda
Sao Tome & Principe
Senegal
Seychelles
Sierra Leone
Solomon Islands
Somalia
Sudan
Syria
Tajikistan
Tanzania
Togo
Tokelau
Tunisia
Turkmenistan
Tuvalu
Uganda
Wallis & Futuna
Western Sahara
Zambia
Zimbabwe

2025 - Postal Calendar

We will not be able to ship on the dates below. Your package will be shipped the following business day.

New Year’s Day: January-01
Martin Luther King Jr. Day: January-20
President’s Day: February-17
Memorial Day: May-26
Independence Day: July-04
Labor Day: September-01
Columbus Day: October-13
Veteran’s Day: November-11
Thanksgiving Day: November-27
Christmas Eve: December-24
New Year’s Eve: December-31

2025 Holiday Shipping Deadlines
In order to ensure timely delivery of your packages for the holiday season, please refer to the following shipping deadline dates for the following types of mail.

PLEASE NOTE: All deadlines are at 1PM EST of the designated.

USPS Priority 12/18
USPS APO/FPO/DPO 12/11
FedEx 12/21

International

International dates are for estimated delivery dates. However, customs can cause issues and may take longer.

Puerto Rico 12/21
Canada 12/21
Mexico 12/21
UK 12/20
Hong Kong 12/19
Australia 12/19
Middle East 12/19

Regardless of your carrier or country, we recommend that you place your holiday orders as soon as possible to ensure timely delivery.

Customs and Expenses

Will there be extra customs charges when my FlashRouter arrives?

There may be additional customs fees incurred based on the local importation laws of your country. You (the recipient) are responsible for all customs fees charged by your country’s customs agency.

Customs charges are NOT factored into the FlashRouters shipping cost.

All customs fees will be a separate charge and must be paid for by the recipient of the package.

We do our best to inform you of possible customs fees to the best of our ability, however we will not accept returns because of refusal to pay these fees.

If we receive a return due to failure to pay customs fees, you will be refunded but ONLY for the price of the FlashRouter. Original Shipping charges will NOT be refunded.

We do our best to make FlashRouters’ shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees.

Do you charge sales tax?

We will charge sales tax in any state where we are required to do so. Currently that is within New Jersey, due to the fact that this is the physical location of our business and New York but that is subject to change as law dictates.

Any taxes or customs fees that are incurred to your country’s current policies are out of our hands. We do our best to make the router and the shipping quick and affordable.

ProtonVPN WireGuard Setup

TeamFlashRouters · Jun 15, 2022 ·

Preparing for ProtonVPN WireGuard Setup

Verify your ProtonVPN login information

If you are not already a ProtonVPN user Sign Up Now.

Log in to your account on the ProtonVPN website.

1. On the left hand side select Downloads.

2. Then select WireGuard Configuration.

3. Enter the Device Name to assign the FlashRouter to identify it among your ProtonVPN connections.

4. Set the Device platform as Router.

5. Select the VPN Options that you would like to connect with.

6. ProtonVPN will recommend the ideal server for you to connect to based on your location. Click Create or scroll down and select the server you wish to connect to and click Create next to the server number.

7. Click Download to download the .conf file of the server you selected.

ProtonVPN WireGuard download configuration

DD-WRT Router Setup for ProtonVPN WireGuard

Navigate to Setup > Tunnels

Enter ProtonVPN WireGuard settings

1. Click Import Config and then select Choose file. Select the .conf file that was downloaded earlier.

ProtonVPN WireGuard Import Config and Choose File

2. All settings will be loaded into the DD-WRT firmware the only field that needs to be adjusted is setting Persistent Keepalive to 25.

ProtonVPN WireGuard Persistent Keep Alive

3. Click Apply Settings at the bottom of the page.

4. After 30 seconds or so refresh the page until you see the WireGuard Status on the page is populated as seen below.

Verify a successful ProtonVPN connection

Navigate to Setup > Tunnels

You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit whatismyipaddress.com to verify your status as using ProtonVPN.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Block Websites by Country on Roqos

Dave · Dec 16, 2021 ·

Country Block allows you to select countries that you identify to be an unsafe and block internet traffic between your network and those countries.

1. Click the navigation menu and select Cybersecurity > Country Block.

2. Toggle the Country Block setting.

Roqos Cybersecurity - Enable Country Block

3. In the Mode dropdown select Detect & Block or Detect Only.

Roqos Cybersecurity - Country Block Mode

4. Under Regions you can select the regions you want to block or specific countries within that region. Once your selections are made click Save.

Roqos Cybersecurity - Select Blocked Countries

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