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Private Internet Access (PIA) Setup for Privacy Hero

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Privacy Hero supports Private Internet Access (PIA) with WireGuard (recommended) and OpenVPN. You need an active PIA subscription and your PIA VPN username and password.

Important difference: PIA WireGuard has a built-in provider integration in Privacy Hero. Choose Private Internet Access from the VPN provider list—not Custom WireGuard. No WireGuard configuration file or key generation is needed.

By default, Privacy Hero can automatically select an optimal available PIA server based on your location and server conditions. Alternatively, use Advanced Options to enter a specific PIA server hostname from the regional list below.

Privacy Hero is cloud-managed. You can configure your router from any device with an internet connection, whether or not you are on the Privacy Hero WiFi network.

Set Up PIA WireGuard in Privacy Hero (Recommended)

Unlike most other providers, PIA WireGuard does not use Custom VPN file uploads in Privacy Hero. The built-in PIA integration connects using your PIA account credentials and handles the WireGuard configuration for you.

  1. Open app.privacyhero.com and sign in to your Privacy Hero account.
  2. Open the VPN section. Select Change beside your current VPN provider.
  3. Choose Private Internet Access from the provider list. Do not select Custom for this WireGuard setup.
  4. Enter your PIA VPN account username and password (not your Privacy Hero dashboard credentials). You can check your account at PIA Client Control Panel.
  5. For automatic server selection, leave the optional server hostname unset, then click Save to connect. Wait until Privacy Hero displays Connected.
Privacy Hero built-in Private Internet Access provider login settings

Choose the Automatic Server or a Specific PIA Location

Privacy Hero offers two ways to select the PIA WireGuard server:

  • Automatic (recommended for most users): Leave the server hostname field blank. Privacy Hero selects an optimal available PIA location, generally favoring nearby servers and server conditions such as load. You do not need to manually maintain a server address.
  • Specific location: Enter a PIA region hostname under Advanced Options. This is useful when you need an IP address from a particular country or city.
  1. To use a specific location, open the existing Private Internet Access connection and select Advanced Options.
  2. Enter a complete PIA server hostname from the list below, for example us-newyorkcity.privacy.network or uk-london.privacy.network.
  3. Click Save, wait for Connected, then verify your new public IP address. If the selected location becomes unavailable, try another hostname or remove the hostname to return to automatic selection.
Privacy Hero Private Internet Access Advanced Options field for entering a VPN server hostname

PIA Server Hostname List by Region

Use these hostnames in PIA > Advanced Options when you prefer a specific location. Expand a region below and copy the complete hostname, including .privacy.network. This list is retained from the existing FlashRouters guide.

Server availability can change. Some hostnames, particularly those ending in -pf or marked for streaming, are specialized locations and may not be available for every connection. If a hostname no longer works, use automatic selection or check PIA’s current location list for available locations. PIA’s location list names regions; it does not necessarily provide matching hostnames.

North America (65 locations)
bahamas.privacy.networkca-ontario.privacy.networkca-toronto.privacy.networkca-vancouver.privacy.networkca-montreal.privacy.networkgreenland.privacy.networkgt-guatemala-pf.privacy.networkmexico.privacy.networkpanama.privacy.networksanjose.privacy.networkus-alabama-pf.privacy.networkus-alaska-pf.privacy.networkus-arkansas-pf.privacy.networkus-atlanta.privacy.networkus-california.privacy.networkus-chicago.privacy.networkus-connecticut-pf.privacy.networkus-denver.privacy.networkus-florida.privacy.networkus-houston.privacy.networkus-idaho-pf.privacy.networkus-indiana-pf.privacy.networkus-iowa-pf.privacy.networkus-kansas-pf.privacy.networkus-kentucky-pf.privacy.networkus-lasvegas.privacy.networkus-louisiana-pf.privacy.networkus-maine-pf.privacy.networkus-massachusetts-pf.privacy.networkus-michigan-pf.privacy.networkus-minnesota-pf.privacy.networkus-mississippi-pf.privacy.networkus-missouri-pf.privacy.networkus-montana-pf.privacy.networkus-nebraska-pf.privacy.networkus-new-hampshire-pf.privacy.networkus-new-mexico-pf.privacy.networkus-newyorkcity.privacy.networkus-north-carolina-pf.privacy.networkus-north-dakota-pf.privacy.networkus-ohio-pf.privacy.networkus-oklahoma-pf.privacy.networkus-oregon-pf.privacy.networkus-pennsylvania-pf.privacy.networkus-rhode-island-pf.privacy.networkus-seattle.privacy.networkus-siliconvalley.privacy.networkus-south-carolina-pf.privacy.networkus-south-dakota-pf.privacy.networkus-texas.privacy.networkus-tennessee-pf.privacy.networkus-vermont-pf.privacy.networkus-virginia-pf.privacy.networkus-washingtondc.privacy.networkus-west-virginia-pf.privacy.networkus-wisconsin-pf.privacy.networkus-wyoming-pf.privacy.networkus3.privacy.networkus-baltimore.privacy.networkus-honolulu.privacy.networkus-newjersey.privacy.networkus-saltlakecity.privacy.networkus-streaming-2.privacy.networkus-streaming.privacy.networkus-wilmington.privacy.network
South America (9 locations)
ar.privacy.networkbo-bolivia-pf.privacy.networkbogota.privacy.networkbr.privacy.networkec-ecuador-pf.privacy.networkpe-peru-pf.privacy.networksantiago.privacy.networkuy-uruguay-pf.privacy.networkvenezuela.privacy.network
Europe (51 locations)
al.privacy.networkad.privacy.networkaustria.privacy.networkbrussels.privacy.networkba.privacy.networksofia.privacy.networkzagreb.privacy.networkczech.privacy.networkde-berlin.privacy.networkde-frankfurt.privacy.networkdenmark.privacy.networkdenmark-2.privacy.networkspain.privacy.networkes-valencia.privacy.networkee.privacy.networkfi.privacy.networkfi-2.privacy.networkfrance.privacy.networkgr.privacy.networkhungary.privacy.networkitaly.privacy.networkitaly-2.privacy.networkis.privacy.networkireland.privacy.networkman.privacy.networklv.privacy.networkliechtenstein.privacy.networklt.privacy.networklu.privacy.networkmalta.privacy.networkmd.privacy.networkmonaco.privacy.networkmontenegro.privacy.networknl-amsterdam.privacy.networkmk.privacy.networkno.privacy.networkpoland.privacy.networkpt.privacy.networkro.privacy.networksweden.privacy.networksweden-2.privacy.networkrs.privacy.networksk.privacy.networkslovenia.privacy.networkswiss.privacy.networktr.privacy.networkuk-london.privacy.networkuk-manchester.privacy.networkuk-southampton.privacy.networkuk-2.privacy.networkua.privacy.network
Asia (26 locations)
ae.privacy.networkbangladesh.privacy.networkcambodia.privacy.networkchina.privacy.networkcyprus.privacy.networkgeorgia.privacy.networkhk.privacy.networkin.privacy.networkisrael.privacy.networkjakarta.privacy.networkjapan.privacy.networkjapan-2.privacy.networkkazakhstan.privacy.networkkr-south-korea-pf.privacy.networkkualalumpur.privacy.networkmacau.privacy.networkmongolia.privacy.networknp-nepal-pf.privacy.networkphilippines.privacy.networkqatar.privacy.networksaudiarabia.privacy.networksg.privacy.networksrilanka.privacy.networktaiwan.privacy.networkvietnam.privacy.networkyerevan.privacy.network
Oceania (7 locations)
au-adelaide-pf.privacy.networkau-australia-so.privacy.networkau-brisbane-pf.privacy.networkaus-melbourne.privacy.networkaus-perth.privacy.networkau-sydney.privacy.networknz.privacy.network
Africa (5 locations)
dz.privacy.networkegypt.privacy.networkmorocco.privacy.networknigeria.privacy.networkza.privacy.network

Set Up PIA OpenVPN in Privacy Hero

OpenVPN is the alternative when you need a manually uploaded connection or if the built-in PIA WireGuard method does not work on your network. OpenVPN uses Custom in Privacy Hero, unlike the built-in PIA WireGuard setup.

Download a PIA OpenVPN Configuration File

  1. Sign in to the PIA Client Control Panel using your PIA VPN account.
  2. Open Downloads and scroll to OpenVPN Configuration Generator or OpenVPN Configurations.
  3. If using the generator, choose OpenVPN 2.4 or newer and Linux when these options are offered, then choose an available server location.
  4. Select your preferred configuration. UDP / 1198 (AES-128-CBC) is a standard default. UDP / 1197 (AES-256-CBC) is an alternative. Use a PIA-provided TCP configuration if UDP does not work on your network.
  5. Click Generate or download a suitable pre-made configuration and save the resulting .ovpn file. Each server file is tied to its selected location/settings.

PIA also provides pre-made OpenVPN configuration bundles; see PIA’s OpenVPN file instructions.

Add PIA OpenVPN as a Custom VPN

  1. Open Privacy Hero, go to VPN, click Change, and select Custom.
  2. Choose OpenVPN and upload the PIA .ovpn file downloaded in the previous section.
  3. Enter your PIA VPN username and password in the Custom OpenVPN authentication fields.
  4. Click Save and confirm Privacy Hero shows Connected.
Privacy Hero Custom OpenVPN configuration with file upload and username password fields

Note: If OpenVPN UDP cannot connect, try a TCP profile from PIA or another server. When switching protocols, make sure you upload a matching PIA configuration file.

Verify Your Private Internet Access Connection

  1. Connect a device to the Privacy Hero WiFi or LAN network.
  2. Disconnect any PIA app or other VPN running directly on the device so the router VPN can be tested independently.
  3. Open a private/incognito browser window and visit PIA What Is My IP.
  4. Confirm that your public IP address reflects the VPN connection, and that the approximate location is consistent with either the selected hostname or Privacy Hero’s automatic server selection.

Privacy Hero VPN settings can be changed remotely, but the device used to verify the VPN IP must be connected to the Privacy Hero network.

Streaming Relocation and Your PIA Location

If Streaming Relocation is enabled for a supported service, that service may use the Streaming Relocation location instead of your PIA VPN server location. See Privacy Hero Streaming Relocation.

PIA VPN Not Connecting?

If Privacy Hero reports Failed, stays on Connecting, or connected devices lose internet access, try these checks:

  1. Confirm your PIA subscription is active and enter your PIA VPN login, not your Privacy Hero email/password.
  2. For built-in PIA WireGuard, verify the provider is Private Internet Access—not Custom. No downloaded WireGuard file is required.
  3. Remove any specific server hostname to test automatic server selection. If that connects, the previous hostname may be unavailable.
  4. For Custom OpenVPN, upload a fresh PIA .ovpn file, re-enter the PIA credentials, and try a different server or a TCP configuration.
  5. Turn off the router VPN temporarily to check that normal internet access works. If the VPN Kill Switch is blocking internet traffic, temporarily disable it for testing, then restore your preferred setting.
  6. Check whether a separate VPN app, iCloud Private Relay, Private DNS, proxy, or security software on the testing device is affecting your VPN IP results.

No Internet When the VPN Disconnects?

The Privacy Hero VPN Kill Switch may intentionally block internet access if the VPN goes down. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected but One Device Shows the Wrong IP?

If other devices show the expected VPN address, review device VPN apps, iCloud Private Relay, Private DNS, and security settings.

Related Privacy Hero Guides

ProtonVPN Setup for Privacy Hero

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Privacy Hero supports Proton VPN through WireGuard and OpenVPN using the Custom VPN provider option.

WireGuard is recommended for most users. It uses a downloadable .conf configuration file. OpenVPN uses a downloadable .ovpn file and a separate Proton VPN OpenVPN username and password (not your regular Proton Account login).

Privacy Hero is cloud-managed. You can configure the VPN from a computer, smartphone, or tablet connected to any internet network; you do not need to be on the Privacy Hero WiFi to change settings.

Proton VPN WireGuard Setup (Recommended)

WireGuard uses a configuration file generated by Proton VPN. You do not need an OpenVPN username and password for this method.

Generate Your Proton VPN WireGuard Configuration

  1. Open your Proton VPN account and sign in.
  2. Go to Downloads → WireGuard configuration.
  3. Enter a recognizable configuration name and select Router as the platform.
  4. Choose your preferred VPN options and an available server or country. For a straightforward setup, select a standard server configuration.
  5. Click Create, then Download to save the generated WireGuard .conf file to your device.

Important: A WireGuard configuration contains a private key. Keep the downloaded file private; do not paste its contents into public posts or unprotected support messages. For detailed Proton account instructions, see Proton VPN: Download WireGuard Configuration Files.

Upload WireGuard to Privacy Hero

  1. Open app.privacyhero.com and log in to your Privacy Hero account.
  2. Open the VPN section, click Change beside the VPN provider, and choose Custom.
  3. Select WireGuard and upload the Proton VPN .conf file you downloaded.
  4. Click Save to apply the configuration and connect. Confirm that Privacy Hero reports Connected.
Privacy Hero Custom WireGuard configuration screen showing the configuration file upload

Proton VPN OpenVPN Setup

OpenVPN is an alternative to WireGuard. You need a Proton VPN OpenVPN-specific username and password and a server .ovpn configuration file.

Get Your Proton VPN OpenVPN Credentials

  1. Sign in to your Proton VPN account.
  2. Open Account → OpenVPN username to find your separate OpenVPN username and password.
  3. Copy these credentials or keep the page open. Do not use your usual Proton Account email and password for the manual OpenVPN connection.

For help locating these credentials, see Proton VPN: How to Sign In / OpenVPN Credentials.

Download Your Proton VPN OpenVPN Server File

  1. In your Proton VPN account, go to Downloads → OpenVPN configuration files.
  2. Select Router as the platform and UDP as the protocol (recommended starting point). If UDP does not work on your network, you can try a TCP configuration later.
  3. Select an available country or individual server from the standard configuration list, then click Download to save its .ovpn file.

For additional details about the file download options, see Proton VPN: Download OpenVPN Configuration Files.

Upload OpenVPN to Privacy Hero

  1. Open app.privacyhero.com and sign in to your Privacy Hero account.
  2. Open the VPN section, click Change, and select Custom as the VPN provider.
  3. Choose OpenVPN and upload the Proton VPN .ovpn file you downloaded.
  4. Enter your separate Proton VPN OpenVPN username and password into the Custom VPN fields.
  5. Click Save, then confirm Privacy Hero displays Connected.
Privacy Hero Custom OpenVPN setup with configuration file upload and separate VPN username and password fields

Verify Your Proton VPN Connection

After Privacy Hero reports Connected, confirm that a device on the router network is using your Proton VPN connection.

  1. Connect your testing device to the Privacy Hero WiFi or LAN network.
  2. Disable any Proton VPN app or other VPN application running directly on that device, so it does not create a second VPN connection.
  3. Open a private/incognito browser window.
  4. Visit Proton VPN’s IP Address Checker.
  5. Verify that the public IP address and approximate location correspond to the Proton VPN server configured in Privacy Hero.

Important: You can manage Privacy Hero from another WiFi network or cellular data. However, the device performing the VPN IP test must be connected to the Privacy Hero network.

Streaming Relocation and VPN Location

If Privacy Hero Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation location rather than the country selected in your Proton VPN configuration. See Privacy Hero Streaming Relocation.

Proton VPN Not Connecting?

If Privacy Hero displays Failed, remains on Connecting, or reports a timeout, work through these checks:

  1. Confirm that you selected Custom as the VPN provider in Privacy Hero and chose the protocol that matches your configuration file.
  2. For WireGuard, create and download a fresh Proton VPN .conf file for an available server, then upload it again. Do not use an OpenVPN .ovpn file in the WireGuard section.
  3. For OpenVPN, verify that you entered Proton VPN’s separate OpenVPN username and password, not your regular Proton Account login.
  4. Download a fresh configuration for a different Proton VPN server and reconnect. Proton VPN occasionally changes server configurations.
  5. If using OpenVPN UDP and the connection still fails, download and try a TCP .ovpn configuration file to test for a protocol-related issue.
  6. Temporarily disable the VPN Kill Switch while checking whether internet works without the VPN. Re-enable your preferred Kill Switch setting once testing is complete.

VPN Disconnects and Devices Have No Internet?

The VPN Kill Switch may be intentionally blocking normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected but One Device Shows the Wrong IP?

Check the affected device for a second VPN app, iCloud Private Relay, Private DNS, browser proxy settings, or filtering software. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

PPPoE Internet Setup

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Most ISPs do not require PPPoE credentials. If you are certain this is an ISP requirement in your setup, we kindly ask that you get in touch with your ISP to verify that they do in fact require PPPoE authentication and to provide you with the correct credentials to enter into your FlashRouter.

Before you enter your PPPoE credentials, you should have already setup your FlashRouter in a Single Router Setup with correct wiring. Once you enter PPPoE credentials you should then be able to connect to the internet.

If you are using a Dual Router Setup there is no need to enter PPPoE credentials if they are already entered in the existing router. You can disregard this article.

Enter your PPPoE credentials

DD-WRT Firmware

Navigate to Setup > Basic Setup

Access FlashRouters DD-WRT Admin Settings - Enter PPPOE Username and Password
  1. Set the Connection Type dropdown to PPPoE.
  2. Enter your ISP assigned PPPoE username and password.
  3. Click Apply Settings.

Power cycle your network devices

  1. Power off your ISP modem and the FlashRouter.
  2. Power on the ISP modem and wait for it to fully boot up.
  3. Power on the FlashRouter.

Verify a successful Internet connection

Once the FlashRouter is booted up connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit any website and make sure the page fully loads. Once you have verified a successful Internet connection, begin connecting your network devices to the FlashRouter via wired or WiFi.

Please be aware that our support is not able to replicate PPPoE issues on our end, which makes them challenging to troubleshoot. In the event of an issue we recommend using a Dual Router Setup.

How do I save and load a backup file?

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Why should I save a backup file?

Save a backup file of your correctly configured DD-WRT settings to ensure you can load the working settings in a few simple clicks instead of manually configuring each setting in the event of a reset.

Save a backup file

Navigate to Administration > Backup

  1. Click Backup and save / download the file.
  2. Name the backup file “FlashRouter Backup”

Load a backup file

Navigate to Administration > Backup

  1. Click Choose File and find the backup file you previously saved.
  2. Click Restore.
How to Load a Backup File in DD-WRT FlashRouter

Asus RT-AC5300 DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Asus RT-AC5300 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC5300 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC5300 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC #1

View AC5300 DD-WRT FlashRouter 5GHz #1 Settings

5.0 GHz - Wireless-AC #2

View AC5300 DD-WRT FlashRouter 5GHz #2 Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC5300 DD-WRT Wireless Security

The preset Asus RT-AC5300 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View RT-AC5300 DD-WRT FlashRouter WiFi Seucirty Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC5300 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R9000 Nighthawk X10 DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Netgear R9000 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R9000 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View R9000 DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View R9000 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AD

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R9000 DD-WRT Wireless Security

The preset R9000 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

TROUBLESHOOTING

Trouble with your Netgear R9000 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R8500 Nighthawk X8 DD-WRT WiFi Settings

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Recommended DD-WRT WiFi settings for the Netgear R8500 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R8500 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC #1

View R8500 DD-WRT FlashRouter 5GHz #1 Settings

2.4 GHz - Wireless-N

View R8500 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC #2

View R8500 DD-WRT FlashRouter 5GHz #2 Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R8500 DD-WRT Wireless Security

The preset Netgear R8500 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

TROUBLESHOOTING

Trouble with your Netgear R8500 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

How do I change my Wireless Password?

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Change the FlashRouter’s wireless network password to any password you like.

Navigate to Wireless > Wireless Security

Changing Wireless password in DD-WRT Wireless Security Settings
  1. Click Unmask next to the Shared Key field to see what you are typing and enter in the new wireless password you would like to use.
  2. Click Apply Settings.
  3. Reconnect to the wireless network using your new password.

Change WiFi name and password on Asus

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Set a custom WiFi network name and password for your devices to join the Asus FlashRouter’s network.

View our guide for more instructions on how to access AsusWRT firmware settings.

1. Under General select Network Map.

Merlin Wifi change name and pass

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Asus WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Wireless Client Bridge Setup

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If you need to extend your wired connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Client Bridge. In Wireless Client Bridge mode the FlashRouter connects to your main router via WiFi, and then transmits your internet signal via the FlashRouter LAN ports for wired internet access anywhere in your home or office.

Preparing for Wireless Client Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Client Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Client Bridge

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable Firewall and Enable Filter Multicast
  1. Set SPI Firewall to Disable.
  2. Uncheck all boxes except for Filter Multicast.
  3. Click Save.

Disable DNSmasq

Navigate to Services > Services

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable DNSMasqButton
  1. Set DNSmasq to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Mode to Client Bridge
  1. In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Client Bridge.
  2. Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.
  3. Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Password
  1. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
  2. Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

  1. Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
  2. Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
  3. Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
  4. Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.

Your FlashRouter is now providing wired connection access to your main router network. Wireless connections to the FlashRouter are disabled in this setup.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Change WiFi name and password on Merlin

· ·

Set a custom WiFi network name and password for your devices to join the Merlin FlashRouter’s network.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under General select Network Map.

Merlin Wifi change name and pass

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Merlin WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Router FAQs

· ·

Router FAQs

What is an IP Address?

An IP (Internet Protocol) Address is a numerical assignment for each device (cell phone, iPad, laptop computer, printer etc) inside a network that uses the Internet Protocol for communication. Internet Protocol is responsible for routing information packets across network boundaries. It is the main protocol establishing the Internet.

An IP address serves two predominant functions. First is to host or network interface identification. Second, it provides location addressing. To put it bluntly, an IP address tells wherever you are connecting, to whom you are visiting, and where you are located.

What is DNS?

DNS (Domain Name System) is a protocol within the TCP/IP protocol that uses a set of standards for how computers exchange data on the Internet and on many private networks.

The basic job of DNS is to convert a user-friendly domain name into an IP address that computers use to identify one another. Think of DNS like your cellphone contact list; you tap the name and the phone contacts to a phone number.

It is easier to remember flashrouters.com, rather than its IP address. Imagine if you had to remember all of the IP addresses of your favorite websites!

What is DNSMasq?

DNSMasq is a local DNS server that speeds up host-name searches from your computer/Internet connection after pressing enter.

Basically, DNSMasq gives the router some advanced enterprise functionality – caching DNS records locally so you have a faster browsing experience. Your computer only has to go to the router instead of repeatedly scouring the web for a commonly visited site.

What is Throughput and How Do I Improve it?

Throughput is the average rate of successful delivery of messages through a network. Simply put, throughput measures the speed of message delivery inside a network. If you think about it in relationship to networks and Internet connections, throughput defines the user experience. The key to a pleasing user experience is uninterrupted service and smooth data transfer.

In order to improve throughput,  you should get a router with more memory. If you notice that your network is running slowly due to congestion, you could probably benefit by upgrading your router to one with more memory. FlashMemory and RAM on a router add more room to prevent network congestion and improve throughput.

Most of FlashRouters‘ high-end units come with at least 8 MB of Flash memory and 64 MB of RAM which should be more than capable for providing for the average home users’ or small business will need in the future.

What is PPPoE?

PPPoE stands for Point-to-Point Protocol over Ethernet, a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with DSL services where individual users connect to a DSL modem over Ethernet.

With PPPoE, users virtually “dial” from one machine to another over an Ethernet network, establish a point-to-point connection and then data packets are securely transported through the connection.

PPPoE offers an Internet service provider (ISP) an easier way to track exactly how much bandwidth you are using in case they want to charge for it in the future.

What is the Difference Between VPN Encryption and Wireless Network Security?

VPN Encryption: If you are connected to the VPN on your home network, then any data that flows over the Internet is entirely encrypted whether you are connected to the Internet either wired or wirelessly. This means that if your Local ISP was trying to see what you are browsing or downloading, they would not be able to see your data.

Wireless Network Security: If you leave your wireless network open or insecure, it does not matter whether Internet traffic is encrypted, because someone can directly see what you are doing on your network, or even worse, can go in and put a wireless password on your network, locking you out. They may also be able to access folders and files on your computer without your control.

Best thing to do is protect your wireless network with a WPA secured password along with your VPN connection.

Are FlashRouters Affected By the Shellshock Bug?

No.

According to our in-house testing and multiple DD-WRT community reports, we have found that the Shellshock vulnerability will not work on with DD-WRT or TomatoUSB installed router. The vulnerability is based on a shell called BASH (Bourne Again Shell) but DD-WRT & Tomato firmware use BusyBox which is confirmed to not have this issue.

Please be advised that if you are using Optware on your DD-WRT router there is a chance that implementation is BASH based. Only used trusted optware on your router.

Asus RT-AC68U B1 / C1 / AC1900 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Asus RT-AC68U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC68U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC68U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC68U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC68U DD-WRT Wireless Security

The preset RT-AC68U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View AC68U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC68U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Asus RT-AC66U DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Asus RT-AC66U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC66U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC66U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC66U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC66U DD-WRT Wireless Security

The preset RT-AC66U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View AC66U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC66U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Asus RT-AC56U DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Asus RT-AC56U are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Asus RT-AC56U with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View AC56U DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View AC56U DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

RT-AC56U DD-WRT Wireless Security

The preset RT-AC56U FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

ViewAC56U DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Asus RT-AC56U WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

How do I boost my Wireless Transmission power?

· ·

Boost the wireless transmission power if you need to increase the wireless range of the FlashRouter.

Important Information

We recommend reading the entry in the DD-WRT Wiki to familiarize yourself with what TX Power values represent.

Broadcom routers

  • Netgear R8500
  • Netgear R7000
  • Netgear R6400 V2
  • Netgear R6300 V2
  • Asus RT-AC5300
  • Asus RT-AC66U
  • Asus RT-AC56U

Navigate to Wireless > WL# or ath# Advanced

  1. Set the TX Power to the desired value.
  2. Click Apply Settings.
Boost TX Power in DD-WRT Advanced Wireless Settings page to Increase Wireless Transmission

Atheros routers

  • Netgear R9000
  • Netgear R7800
  • Linksys WRT3200ACM
  • LinksysWRT32X
  • Linksys WRT1900AC/v2/ACS
  • LinksysWRT1200AC

Navigate to Wireless > Basic Settings

  1. Check Advanced Settings under the wireless interface you would like to boost.
  2. Set the TX Power to the desired value.
  3. Click Apply Settings.
Boost TX Power in DD-WRT Advanced Wireless Settings page to Increase Wireless Transmission

We advise to proceed with caution when setting the TX Power. This has been known to negatively effect the hardware if set too high.

Number test

· ·

  1. Visit ExpressVPN’s website login page
    ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard
  2. Successfully log in with your account information. Select Setup on More Devices.
    ExpressVPN on FlashRouters Privacy App Setup - Setup On More Devices
  3. Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.
    ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password

Linksys WRT1200AC DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys WRT1200AC are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT1200AC with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT1200AC DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View WRT1900AC DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

WRT1200AC DD-WRT Wireless Security

The preset WRT1200AC FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View WRT1200AC DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Linksys WRT1200AC WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

IPv6 Internet Setup

· ·

Most ISPs only support IPv4. Unless your ISP supports IPv6 then enabling it on the FlashRouter will not enable it across your network.

For most VPN users IPv6 should remain disabled as the VPN connection was designed to operate under IPv4 addresses only. Enabling IPv6 in this instance may compromise the security of the VPN tunnel.

We typically only recommend enabling IPv6 if you are not using VPN or if your VPN provider requires that IPv6 be enabled.

Enable IPv6

Navigate to Setup > IPv6

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set IPv6 to Enable.
  2. Select Native IPv6 from ISP in the dropdown.
  3. If you have specific IPv6 DNS servers you would like to add you can add them in the Static DNS fields or leave those fields blank.
  4. Click Apply Settings.

Power cycle your FlashRouter

Power your FlashRouter off and then power it back on by unplugging and then plugging it back in or using the button on the back of the FlashRouter.

Verify a successful IPv6 connection

Once the FlashRouter is finished powering back up, connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit  http://ipv6-test.com/ where you should see Supported under IPv6 connectivity if your ISP supports IPv6 and your modem is setup to passthrough IPv6.

Please be aware that we can not replicate ISP specific IPv6 issues, which makes them challenging to troubleshoot. We recommend contacting your ISP as the first step of troubleshooting.

SmartDNSProxy SmartDNS Setup

· ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

SmartDNSProxy SmartDNS Account Sign Up For DD-WRT FlashRouter

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

Getflix SmartDNS Setup

· ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

New customer Signup for GetFlix SmartDNS Service

Login to Getflix’s website login page.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

Netgear R6400V2 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys R6400V2 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of WiFi settings exactly as they appear in the Linksys R6400V2 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R6400 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R6400 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R6400V2 DD-WRT Wireless Security

The preset WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R6400 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R6400 V2 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Linksys WRT1900ACS / ACV2 / ACV1 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Linksys WRT1900AC are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Linksys WRT1900AC with DD-WRT firmware.

Please note there are many versions of the WRT1900AC with the same recommended settings, including WRT1900ACv1, WRT1900ACv2, WRT1900ACS, and WRT1900ACSv2.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View WRT1900ACS DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View WRT1900ACS DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

WRT1900AC DD-WRT Wireless Security

The preset WRT1900AC FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 6038E07E70A8 then your WiFi password is Wireless#6038E

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View WRT1900AC DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Linksys WRT1900ACS WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R6300V2 DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R6300V2 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R6300V2 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R6300 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R6300 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R6300V2 DD-WRT Wireless Security

The preset R6300V2 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R6300 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R6300 V2 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R7800 Nighthawk X4S DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R7800 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R7800 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

5.0 GHz - Wireless-AC

View R7800 DD-WRT FlashRouter 5GHz Settings

2.4 GHz - Wireless-N

View R7800 DD-WRT FlashRouter 2.4GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R7800 DD-WRT Wireless Security

The preset R7800 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R7800 DD-WRT FlashRouter WiFi SecuritySettings

TROUBLESHOOTING

Trouble with your Netgear R7800 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Netgear R7000 Nighthawk DD-WRT WiFi Settings

· ·

Recommended DD-WRT WiFi settings for the Netgear R7000 are based on extensive testing by FlashRouters. Please note that optimal settings may vary depending on external factors such as home size, interference, and the types of WiFi devices you are connecting in your network.

Screenshots below provide a visual display of recommended WiFi and encryption settings exactly as they appear in the Netgear R7000 with DD-WRT firmware.

Navigate to the Wireless > Basic Settings to view or edit WiFi network settings.

2.4 GHz - Wireless-N

View R7000 DD-WRT FlashRouter 2.4GHz Settings

5.0 GHz - Wireless-AC

View R7000 DD-WRT FlashRouter 5GHz Settings

Additional DD-WRT WiFi Information

Intimidated by all the available WiFi settings? The DD-WRT website provides extensive information about all of the available configuration options in the firmware. Learn about everything from Wireless channels to channel widths and more in the Basic Wireless Settings – DD-WRT Wiki.

R7000 DD-WRT Wireless Security

The preset R7000 FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Navigate to the Wireless > Wireless Security to view or edit WiFi passwords.

View R7000 DD-WRT FlashRouter WiFi Security Settings

TROUBLESHOOTING

Trouble with your Netgear R7000 WiFi? Visit the Wireless troubleshooting section.

Troubleshoot Here

Post Links

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What are some extra steps I can take to secure my network?

· ·

DD-WRT open source firmware removes many firmware vulnerabilities and backdoor access issues that may cause problems in stock firmware. DD-WRT is also updated more frequently than stock firmware, so be sure to always check with the FlashRouter support team to see which DD-WRT build we recommend for the highest level of security for your router at any time.

Aside from avoiding common issues and flaws with stock firmware, DD-WRT give you more control over the firmware settings and allows you to take some extra steps to really lock down your network security. In this article we highlight additional options for WiFi network security and also preventative measures for remote execution attacks.

Wireless MAC Filtering

Navigate to Wireless > MAC Filter

Access FlashRouters DD-WRT Admin Enable MAC Filtering
  1. Set Use Filter to Enable.
  2. Select either Prevent or Permit
    • Choose Prevent to add MAC addresses that you don’t want to join your network.
    • Choose Permit to add MAC addresses that you do want to join your network, automatically blocking all others.
  3. Select Edit MAC Filter List.
  4. Add the MAC Address of the wireless devices you want to prevent or permit. Be sure to use the xx:xx:xx:xx:xx:xx format. Hint: You can see a list of connected devices MAC Address by clicking Wireless Client MAC List.
  5. Click Save.
  6. Replicate the steps above for each wireless band.
  7. Click Apply Settings.

Disable Remote Access

Navigate to Services > Services

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access
  1. Set SNMP to Disable – this setting disables Simple Network Management Protocol, which prevents software from polling your network for information about connected devices.
  2. Set SSHd to Disable – disabling the Secure Shell is a simple way to prevent root access and brute force attacks on your network.
  3. Set Telnet to Disable – Telnet is a less secure version of SSH to manage your local router network via command line.
  4. Click Apply Settings.

Navigate to Administration > Management

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access 2
  1. Set Web GUI Management to Disable.
  2. Set SSH Management to Disable.
  3. Set Telnet Management to Disable.
  4. Set Allow Any Remote IP to Enable – Even though this setting is set to Enable there is no remote access because Web GUI Management is already set to Disable. 
  5. Click Apply Settings.

Sales FAQs

· ·

Sales FAQs

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes you can!

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

 

To have your router VPN preconfigured:

  1. Check the “Connect To VPN For Me” box under VPN – Preconfiguration on the Product Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. You’ll receive an email after purchase with detailed instructions. If you have any questions our team is happy to help!
Please note:  If you do give a server location, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

 

Privacy Hero 2 Only:

While our team isn’t able to pre-configure the Privacy Hero 2 VPN Router before shipping it out since you’ll have to make a Privacy Hero user account and register your router, we can assist you with the VPN set up process once you receive the router and create your Privacy Hero user account via 1-on-1 remote session, email, or live chat on our site.

You can also use our step-by-step Privacy Hero VPN Router Setup Guide to complete the process.

Can I Use My Dedicated IP Address With A FlashRouter?

Dedicated IP Addresses from NordVPN, SurfShark, & TorGuard are supported on almost all of our FlashRouter options.

Check out our Dedicated IP Addresses Blog Post for more details!

Can I Use A FlashRouter With My Current Mesh System?

Yes!

You will be able to connect the FlashRouter of your choosing to your current mesh router via ethernet port as shown below:

ISP Modem/Router —- FlashRouter (VPN) —- Main Mesh Router (VPN from FlashRouter) 

This setup will allow you to keep your mesh network with added VPN protection, as well as add the FlashRouter wireless network for your devices.

You can disable the wifi on the FlashRouter also if you only wanted to use the mesh network for wifi.

Can You Flash My Router and Connect me to VPN?

At FlashRouters, we offer expert router flashing and VPN configuration services through our Flash My Router plans. Whether your router needs custom firmware flashing or just a VPN configuration, we ensure it’s set up for maximum security, privacy, and streaming performance with your chosen VPN provider.

The appointment will take place via remote software. During the appointment, our team will also answer any questions you may have about using the VPN on the router. Flashing is done out of the East Coast of the United States – we will do our best to accommodate your time zone difference if you are located in another part of the United States or another country.

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans

🔹 How It Works

✅ Flashing vs. Configuration: Some routers require custom firmware (flashing) to enable VPN, while others can be configured without flashing.
✅ Fully Optimized: Our team ensures your router is ready to securely connect to your VPN, block ISP tracking, and enhance your streaming experience.
✅ Remote Assistance Available: Get expert help setting up your VPN connection remotely if needed.

Flashing vs. Configuration: Router Compatibility

At FlashRouters, we handle VPN setup differently based on your router brand and model. Some routers require flashing custom firmware (like DD-WRT or AsusWRT-Merlin), while others can be configured without flashing.

🛠 Router Setup Types by Brand

🔹 Flashing Required (Custom Firmware Installation)

These routers require firmware flashing (DD-WRT or AsusWRT-Merlin) to enable VPN compatibility.

  • Asus – Flashed with AsusWRT-Merlin or updated to the latest AsusWRT build. Some models only require configuration.
  • Linksys – Flashed with DD-WRT firmware.
  • Netgear – Flashed with DD-WRT firmware.

🔹 Configuration Only (No Flashing Required)

These routers have built-in VPN support and only require proper setup.

  • TP-Link – Configured without flashing.
  • GL.iNet – Configured without flashing.
  • Cudy – Configured without flashing.

📌 Other brands are not supported at this time. If you have a different router, we recommend checking out our pre-flashed router options.

✅ Supported VPN Providers

We work with a wide range of VPN providers, including:

  • NordVPN
  • ExpressVPN
  • Surfshark
  • CyberGhost
  • IPVanish
  • Private Internet Access (PIA)
  • VyprVPN
  • ProtonVPN
  • PureVPN
  • Windscribe
  • IVPN
  • Mullvad
  • StrongVPN
  • AzireVPN
  • AstrillVPN
  • HotspotShield VPN

(If your provider isn’t listed, reach out – we may still be able to support it!)

🔗 Get Started Today!

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans

🔹 Need help selecting the right option? Contact our support team! We’re happy to assist.

How Can I Add The 1 Year NordVPN Service From My FlashRouters.com Order To My Current NordVPN Account?

You can easily combine the free 1 year of NordVPN included with your FlashRouter purchase once you receive the NordVPN Activation Code Email from FlashRouters.com. The email is typically received within 24 hours of order completion and will contain a link as well as an activation code.

This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

 

Privacy Hero 2 Only:

You can easily combine the free 1 year of NordVPN included with the Privacy Hero 2 VPN Router during the router activation process.

After activating the router, you’ll receive a NordVPN activation code within your privacy hero account dashboard. This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

What Are the Differences Between New, Recertified, And Open Box FlashRouters?

New

  • Direct from manufacturer, in new box.
  • Custom flashed on demand at time of the order.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Recertified (RM)

  • Direct from manufacturer/reseller, may be reboxed.
  • Custom flashed on demand at time of the order.
  • Specialists tested to guarantee same functionality as NEW routers.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Open Box

  • Limited quantity, discount items reboxed that may have cosmetic imperfections.
  • Same testing and functionality level and New and RM.
  • 30 Day Satisfaction Guarantee / No Warranty.

Will a FlashRouter Work With My Internet Service Provider?

US Customers (Single Router Solution):

Almost all Internet Service Providers(ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

US Customers (Dual Router Solution): 

Yes, FlashRouters are compatible with your ISP in what is called a Dual Router Set Up.

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

 

International Customers (Single Router Solution):

Almost all Internet Service Providers (ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

International Customers (Dual Router Solution):

ISPs should all be compatible. Some providers require VLAN tagging/VID settings when wiring directly from modem to FlashRouter. 

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

What Stock Firmware Features Will I Lose If I Flash My Router

Open Source firmware like DD-WRT or Assu Merlin has many features equivalent to what stock firmware has, in addition to adding new features to a router. However, some features are lost from the stock firmware when a router is flashed.

These are typically features that are put into the stock firmware by the manufacturers themselves. Things like the Linksys App and the NetGear Genie are examples of what would not be available or compatible on the router after flashing.

Most routers also have a WPS button. By default, the WPS button’s functionality is disabled when a router is flashed as it can be vulnerable and a security risk. It can be re-enabled by following this guide but we do not recommend it.

Does a FlashRouter or Service Plan Purchase Include a VPN Subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during checkout.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Can I Use A FlashRouter To Work From Home?

Yes! A large number of our customers use their FlashRouters to “work from home” no matter where your travels take you. Check out our Working Remotely Blog Post for more details.

What is the Difference Between Business VPNs and VPN Services?

Location: VPN Services offer many server locations to encrypt your traffic through. They are located in several countries worldwide for creating a private VPN tunnel for your online activities. A business VPN connects to specific central servers for data or directly to your office, creating a direct tunnel for accessing sensitive work documents and information.

Logging: Most VPN services offer log-free connections for total anonymity and security when connected (it is important to check out their terms of service and privacy policy for full details). A business VPN is monitored and maintained by employers such as corporations, hospitals or universities.

Protection: VPN services secure your family’s personal data while using computers, SmartTVs and various Internet of Things devices. Business VPNs protect the data of the company while you are tunneling into work.

Are There VPN Service Providers That Offer VPN for Business?

There are in fact several trusted VPN providers that have services specially tailored for business use. NordVPN Teams and VyprVPN for Business offer a full suite of solutions like user management tools, dedicated IPs, personal product managers, global server access, business pricing, and more.

These solutions allow you to quickly deploy a safe and secure corporate network without building and maintaining your own servers. If you are a small business looking to quickly secure remote workers as they shift to work from home, and you do not have an in-house IT expert, then you should consider NordVPN Teams or VyprVPN for Business.

Even better, when choosing a business VPN provider like NordVPN or VyprVPN, employees can use routers with direct NordVPN and VyprVPN integration already included through the FR Privacy App. Meaning that a full network kill switch, routing by device, automatic connections, and more are all included as features with your business VPN connection.

Can I use a VPN on a FlashRouter With My Work/Corporate VPN?

Many of our customers have found that they can connect to both their corporate and personal VPN, however due to the variables beyond our control, we cannot guarantee this for every unique situation.

Using two VPNs at once can lead to unpredictable results. Bouncing your network traffic to multiple servers before finally arriving at it’s intended destination can sometimes introduce speed and connection issues.

Please consider that some employers and agencies are more vigilant regarding third party VPN use than others. There are tools readily available that detect the use of VPN services.

While these tools cannot decrypt and view your network traffic, they can tell your employer that you are potentially using a VPN, which can be against company policy.

If your corporate and personal VPN do not work together, then you can always set the computer using your work VPN to bypass the FlashRouter’s VPN tunnel by accessing the router admin panel for your device.

This way, your computer would only use the work VPN. Keep in mind however, your location would appear as your actual location to your work.

Every FlashRouter also comes with a 30 Day Satisfaction Guarantee.

If in the event you determine the FlashRouter is not working out for you, you can return the device within the first 30 Days. A $25 restocking fee does apply.

Can I Use a FlashRouter to Connect to a Dedicated Business VPN Network?

Of course! If you have an OpenVPN server running on a local machine or hosted on a cloud provider like Amazon Web Services (AWS), FlashRouters can create a custom router client configuration to connect the entire router and all connected devices to your OpenVPN server. Instead of employees connecting device-by-device, a router-based VPN connection allows for always-on secure VPN tunneling.

Our service team is here to work with you to test and ensure compatibility before purchasing. Interested in a router based custom client VPN solution for your remote workers? Please do not hesitate to contact us.

And, if you’re looking for a specific router, take a look at some of our most popular options!

How can I Reset the Password for My FlashRouters.com Customer Account?

To reset your password, you’ll want to click the “Account” icon in the upper right hand corner on our main website (Flashrouters.com). Once clicked, a menu will open where you can enter your login information, or select the “Forgot Password” button to trigger a reset email.

If you’re still having issues accessing your FlashRouters.com customer account after attempting a password reset, please reach out to us at support@flashrouters.com for further assistance.

What Payment Methods does FlashRouters Accept?

We accept Apple Pay, Google Pay, and all major cred/debit card providers on our payment method options page during checkout.

 

If you’d like to complete a purchase using PayPal as a payment method, please contact our team at support@flashrouters.com to request an invoice.

Can I Make Change/Update/Cancel My Order?

We strive to process and ship all orders within one business day. If you wish to make changes or cancellations, please contact us within 24 hours of placing your order at support@flashrouters.com with your order number and the changes you’d like to make.

While we will do our best to accommodate your request, please note that we cannot guarantee changes or cancellations.

Please note that if you need to update the shipping address, the order will require reapproval through our fraud prevention system with the new address.

Trouble Checking Out

Some customers have found that trying the methods below have helped solve any checkout errors they may have encountered:

⚡️Clearing cache
⚡️Refreshing web page
⚡️Switching web browsers
⚡️Using an incognito/private window
⚡️Confirming all billing information is accurate
⚡️Disable VPN if one is enabled
⚡️Disable Ad & Script Blockers if enabled
⚡️If you’re using a mobile device, switching to a computer or laptop would be ideal.

Privacy Hero Bypass certain devices from VPN

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

If you have certain devices in your network that you do NOT want connecting to VPN you can follow these steps to bypass these devices from the Privacy Hero’s VPN connection.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Devices symbol.

Privacy Hero Devices

4. Click the name of the Device you want to bypass from VPN.

Privacy Hero Select Device

5. Set the VPN toggle to Off. You can also do the same for Adblocking and Device Protection as needed.

Privacy Hero VPN off by device

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here