Search Results for: issues with pro

Private Internet Access VPN Setup Guide for Privacy Hero

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network

Private Internet Access (PIA) Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Private Internet Access from the dropdown.

5. Enter your correct PIA account login username and password and click Save.

Privacy Hero select Private Internet Access

Privacy Hero Private Internet Access enter login

6. Click Save if you want to automatically connect to the ideal server location as recommended by Private Internet Access.

Or, connect to a specific server location click Advanced Options and then type in the PIA server name you would like to use. (All server names are noted below).

Then click Save.

Privacy Hero Private Internet Access enter VPN location

North America

bahamas.privacy.network
ca-ontario.privacy.network
ca-toronto.privacy.network
ca-vancouver.privacy.network
ca-montreal.privacy.network
greenland.privacy.network
gt-guatemala-pf.privacy.network
mexico.privacy.network
panama.privacy.network
sanjose.privacy.network
us-alabama-pf.privacy.network
us-alaska-pf.privacy.network
us-arkansas-pf.privacy.network
us-atlanta.privacy.network
us-california.privacy.network
us-chicago.privacy.network
us-connecticut-pf.privacy.network
us-denver.privacy.network
us-florida.privacy.network
us-houston.privacy.network
us-idaho-pf.privacy.network
us-indiana-pf.privacy.network
us-iowa-pf.privacy.network
us-kansas-pf.privacy.network
us-kentucky-pf.privacy.network
us-lasvegas.privacy.network
us-louisiana-pf.privacy.network
us-maine-pf.privacy.network
us-massachusetts-pf.privacy.network
us-michigan-pf.privacy.network
us-minnesota-pf.privacy.network
us-mississippi-pf.privacy.network
us-missouri-pf.privacy.network
us-montana-pf.privacy.network
us-nebraska-pf.privacy.network
us-new-hampshire-pf.privacy.network
us-new-mexico-pf.privacy.network
us-newyorkcity.privacy.network
us-north-carolina-pf.privacy.network
us-north-dakota-pf.privacy.network
us-ohio-pf.privacy.network
us-oklahoma-pf.privacy.network
us-oregon-pf.privacy.network
us-pennsylvania-pf.privacy.network
us-rhode-island-pf.privacy.network
us-seattle.privacy.network
us-siliconvalley.privacy.network
us-south-carolina-pf.privacy.network
us-south-dakota-pf.privacy.network
us-texas.privacy.network
us-tennessee-pf.privacy.network
us-vermont-pf.privacy.network
us-virginia-pf.privacy.network
us-washingtondc.privacy.network
us-west-virginia-pf.privacy.network
us-wisconsin-pf.privacy.network
us-wyoming-pf.privacy.network
us3.privacy.network
us-baltimore.privacy.network
us-honolulu.privacy.network
us-newjersey.privacy.network
us-saltlakecity.privacy.network
us-streaming-2.privacy.network
us-streaming.privacy.network
us-wilmington.privacy.network

South America

ar.privacy.network
bo-bolivia-pf.privacy.network
bogota.privacy.network
br.privacy.network
ec-ecuador-pf.privacy.network
pe-peru-pf.privacy.network
santiago.privacy.network
uy-uruguay-pf.privacy.network
venezuela.privacy.network

Europe

al.privacy.network
ad.privacy.network
austria.privacy.network
brussels.privacy.network
ba.privacy.network
sofia.privacy.network
zagreb.privacy.network
czech.privacy.network
de-berlin.privacy.network
de-frankfurt.privacy.network
denmark.privacy.network
denmark-2.privacy.network
spain.privacy.network
es-valencia.privacy.network
ee.privacy.network
fi.privacy.network
fi-2.privacy.network
france.privacy.network
gr.privacy.network
hungary.privacy.network
italy.privacy.network
italy-2.privacy.network
is.privacy.network
ireland.privacy.network
man.privacy.network
lv.privacy.network
liechtenstein.privacy.network
lt.privacy.network
lu.privacy.network
malta.privacy.network
md.privacy.network
monaco.privacy.network
montenegro.privacy.network
nl-amsterdam.privacy.network
mk.privacy.network
no.privacy.network
poland.privacy.network
pt.privacy.network
ro.privacy.network
sweden.privacy.network
sweden-2.privacy.network
rs.privacy.network
sk.privacy.network
slovenia.privacy.network
swiss.privacy.network
tr.privacy.network
uk-london.privacy.network
uk-manchester.privacy.network
uk-southampton.privacy.network
uk-2.privacy.network
ua.privacy.network

Asia

ae.privacy.network
bangladesh.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
georgia.privacy.network
hk.privacy.network
in.privacy.network
israel.privacy.network
jakarta.privacy.network
japan.privacy.network
japan-2.privacy.network
kazakhstan.privacy.network
kr-south-korea-pf.privacy.network
kualalumpur.privacy.network
macau.privacy.network
mongolia.privacy.network
np-nepal-pf.privacy.network
philippines.privacy.network
qatar.privacy.network
saudiarabia.privacy.network
sg.privacy.network
srilanka.privacy.network
taiwan.privacy.network
vietnam.privacy.network
yerevan.privacy.network

Oceania

au-adelaide-pf.privacy.network
au-australia-so.privacy.network
au-brisbane-pf.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network
au-sydney.privacy.network
nz.privacy.network

Africa

dz.privacy.network
egypt.privacy.network
morocco.privacy.network
nigeria.privacy.network
za.privacy.network

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!

Private Internet Access (PIA) OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. Enter your PIA Account login as the Username and Password.

6. Now log in to your PIA Account page.

7. Go to the Downloads section.

8. Scroll down to the bottom of the page, and go to OpenVPN Configuration Generator.

9. Choose OpenVPN 2.4 or newer and Linux.

10. From the Select Port section, choose UDP/1198 AES-128-CBC for a faster connection or choose UDP/1197 AES-256-CBC for stronger security as shown in the image below then Click Generate to download the server configuration file.

11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page then click Save.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Private Internet Access IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Windscribe WireGuard Setup

TeamFlashRouters · Oct 13, 2021 ·

Preparing for Windscribe WireGuard Setup

Verify your Windscribe login information

If you are not already a Windscribe user Sign Up Now.

Log in to your account on the Windscribe website.

Go to the Windscribe WireGuard config generator page and select the Server location and Port you would like to use. Click Download Config.

Windscribe Wireguard select server location

Open the .conf file that is downloaded using Notepad in Windows or TextEdit in Mac.

DD-WRT Router Setup for Windscribe WireGuard

Navigate to Setup > Tunnels

Enter Winscribe WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

3. Select Wireguard from the dropdown.

3. Set CVE-2019-14899 Mitigation to Enable. Set NAT via Tunnel to Enable. Set Local Port to 51820. Set MTU to 1420.

4. Check Firewall inbound and Kill Switch.

Windscribe Wireguard enable Firewall and Kill Switch

5. Set Advanced Settings to Enable and copy the PrivateKey from the .conf file and paste it into the Local Private Key field.

Windscribe Wireguard conf file PrivateKey

6. Click Add Peer.

7. Set Peer Tunnel IP to 0.0.0.0. Set Peer Tunnel DNS to the DNS found in the .conf file.

Windscribe Wireguard Peer Tunnel IP and DNS

8. Set Endpoint to Enable. Copy and Paste the Endpoint from the .conf file and paste it into the Endpoint Address field. Enter the same Port that appears next to the Endpoint.

9. Leave Allowed IPs as 0.0.0.0/0. Set Router Allowed IP’s via tunnel to Enable. Set Persistent Keep Alive to 25.

10. Copy and Paste the PublicKey from the .conf file and paste it into the Peer Public Key field.

Windscribe Wireguard conf file PublicKey

11. Set Use Pre-shared Key to Enable. Copy and Paste the Presharedkey from the .conf file and paste it into the Pre-Shared Key field.

Windscribe Wireguard conf file PresharedKey

12. Copy the Address from the .conf file and paste it into the IP Addresses/Netmask(CIDR) field.

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. At the bottom of the page click Save and then click Apply Settings.

Verify a successful Winscribe connection

Navigate to Setup > Tunnels

You should Endpoint, Latest handshake, and Transfer in the WireGuard status area.
Visit whatismyipaddress.com to verify your status as using Winscribe.

Back up your settings

Navigate to Administration > Backup

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Adblocking Malware and Phishing Prevention Setup

TeamFlashRouters · Apr 3, 2023 ·

Use these steps to enable Privacy Hero’s adblocking, malware, and phishing prevention settings to add extra security to your network.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

4. Toggle the Adblocking and Malware & Phishing switches to On.

Privacy Hero Adblocking Malware and Phishing

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero VPN Kill Switch Setup

TeamFlashRouters · Apr 3, 2023 ·

Use these steps to enable Privacy Hero’s VPN Kill Switch to make sure that no traffic goes through your router unless it is connected to VPN.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

4. Toggle the VPN Kill Switch setting to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Setup Guide for Privacy Hero

TeamFlashRouters · Aug 14, 2025 ·

Use these steps to connect to ExpressVPN OpenVPN servers. First you will need to gather your unique OpenVPN login credentials and download the correct .ovpn file from the ExpressVPN website.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown.

5. In a new tab login to your ExpressVPN account.

6. Select Manual Configuration from the menu options.

7. Copy and paste the username and password from the blue boxes into the Custom box on your Privacy Hero settings page.

8. Download a server file from any of the available regions shown in the ExpressVPN Manual Configuration section (Americas, Europe, Asia Pacific, etc)

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page and then you will need to add one line to the top of the configuration.

10. At the top of your OpenVPN configuration add in the following line as shown in the picture above
proto udp
Now click the Save button.

11. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ExpressVPN server.

12. Connect to the Privacy Hero via WiFi or ethernet connection on your device and visit an IP checker from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ProtonVPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 17, 2025 ·

ProtonVPN Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

5. In a new tab login to your ProtonVPN account.

6. Go to the Downloads section of your ProtonVPN account page.

7. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.

8. Click on the country name that you want to choose, and Download any of the available server files from the list.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

ProtonVPN OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

2. Enter your Privacy Hero account email and password. Click Login.

3. Click the VPN symbol.

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. In a new tab login to your ProtonVPN account.

6. Navigate to the Account tab and find your OpenVPN specific Username and Password.

FlashRouters DD-WRT Privacy APP ProtonVPN OpenVPN Specific Username and Password

7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

8. Go to the Downloads section of your ProtonVPN account page.

9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”

10. Click on the country name that you want to choose, and Download any of the available server files from the list.

11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the ProtonVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

TROUBLESHOOTING

Still having issues? Contact our Support Team.

Troubleshoot Here

Privacy Hero Bedtime Settings (Internet Scheduler)

TeamFlashRouters · Apr 3, 2023 ·

The Bedtime settings feature allows users to schedule when internet access will be turned off for specific user profiles. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

4. Click the name of the User Profile.

5. Click Schoolnights or Weekends depending on which you need to set rules for.

Privacy Hero Bedtime School Nights Weekends

6. Select the time that you want the Internet to turn off and the days you want this rule to apply to. Click Save.

7. Set the Bedtime toggle to On.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Safe Surf

TeamFlashRouters · Apr 3, 2023 ·

The Safe Surf settings feature allows users to block inappropriate search results, YouTube videos, and adult content. All devices assigned to this profile will have these rules applied.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

2. Enter your Privacy Hero account email and password. Click Login.

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

4. Click the name of the User Profile.

5. Toggle On the settings for Internet Safe Search, YouTube Safe Search, and Block Adult Content as needed.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Why can’t I access router settings?

Dave · May 3, 2019 ·

Be sure to first try the preset details to access your FlashRouter’s settings.

First time setup

Are you connected to the FlashRouter's network?

In order to access the FlashRouter’s settings you need to be connected to the FlashRouter’s network via ethernet or WiFi.

It is possible that if you are connected to the FlashRouter’s network you device might have static IP settings from a previous connection preventing it from being read correctly. Check your device’s static IP settings before proceeding.

Is your FlashRouter wired correctly?

Your FlashRouter should be wired as detailed in our Connect FlashRouter to the Internet setup.

A common mistake is to connect from your modem or other router to a LAN/numbered port of the FlashRouter instead of the WAN/Internet port of the FlashRouter as it should be. Doing so results in no access to the FlashRouter’s settings.

Lost access

How to find you FlashRouter's Local IP Address?

It is possible that your Local IP Address was changed at some point. Your Local IP Address is the address that you can access the FlashRouter’s settings with. We recommend finding the Local IP Address of the FlashRouter.

Was your FlashRouter reset?

If your FlashRouter is showing a local IP Address of 192.168.1.1 and you are seeing ‘dd-wrt’ as an available network in your wireless networks, your FlashRouter was reset. Reconfigure your FlashRouter.

Keep in mind that seeing a Local IP Address of 192.168.1.1 can also mean your are wired incorrectly and the router has not been reset. Be sure to check your wireless networks for ‘dd-wrt’. If the FlashRouter’s wireless network name appears as it was set then your FlashRouter was not reset and you should see the above section.

Tried updating firmware

Why can't I access my FlashRouter after a firmware upgrade?

When performing a firmware upgrade there is a dropdown that has Don’t Reset or Reset to Default settings as options.

If you accidentally selected Reset to Default settings you will need to reconfigure your FlashRouter.

If you had Don’t Reset selected and are still unable to connect to the FlashRouter’s network after a firmware upgrade, first make sure you are connected to the FlashRouter’s network as WiFi can disconnect during an upgrade, and then Reboot the FlashRouter.

Why did my WiFi SSID change to ‘dd-wrt’?

Dave · May 3, 2019 ·

If you are seeing ‘dd-wrt’ in your available wireless networks instead of your regular FlashRouter24 and FlashRouter50 wireless network names (SSID) this means the router has been reset to default DD-WRT firmware settings.

Follow our instructions for Resetting and Reconfiguring your FlashRouter to get setup again.

Do not confuse your SSID being replaced by ‘dd-wrt’ with ‘dd-wrt vap’ appearing alongside your regular wireless network names.

If you are seeing ‘dd-wrt vap’ it likely means you did not rename your network when attempting to setup a guest network.

How do I reset and reconfigure my FlashRouter?

Dave · May 3, 2019 ·

When is a router reset needed?

A reset of the FlashRouter should only be performed in the following instances:

You have exhausted all other troubleshooting methods and cannot access your router settings.
A backup file was saved of your previously working settings.
Username and password to access the FlashRouter’s settings are not working.
Power light on the router is blinking steadily.
Firmware upgrade was performed with Reset to Default settings selected.

Reset Router

Asus FlashRouters:

While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
You will see the lights on the router flashing steadily and this is how you know you have reset the router.
Let the router sit for about a minute and then reboot the router.

Linksys and Netgear FlashRouters:

While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
Let the router sit for about a minute and then reboot the router.

Access Router Settings

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

The wireless network will appear as “dd-wrt” and will likely not require a password to join. If it does require a password to join the password will be the default wireless password found on the bottom of the router.

2. Open your web browser and enter 192.168.1.1 in the URL.

Reset FlashRouters DD-WRT Settings Back to Default Settings

3. Delete the dots and enter the new administration login in the Router Username, Router Password, and Re-enter to confirm fields.

TYPE CAREFULLY when setting the administration login as a typo will result in needing to reset the router again.

Change Local IP Address and DNS

Navigate to Setup > Basic Setup

1. Set the Local IP Address to 192.168.11.1

2. Set the Static DNS 1 to 8.8.8.8

3. Set the Static DNS 2 to 8.8.4.4

4. Set the Static DNS 3 to 208.67.220.220

Enter New Local IP Address and DNS Servers After FlashRouter DD-WRT Reset

CLICK SAVE

Setup WiFi

Navigate to Wireless > Basic Settings

Find your FlashRouter model in the WiFi Setup section and replicate the wireless settings on this page.

CLICK APPLY SETTINGS

REBOOT ROUTER

Connect to the FlashRouter's network

You will be able to connect to the newly setup wireless network using the details you set. The router will now be accessible at 192.168.11.1

Back up your settings

Click the Backup button.
A file named nvrambak.bin will be saved to your computer.
You can load nvrambak.bin to restore your settings in the event of a reset.

My WiFi password is not working

Dave · Apr 29, 2019 ·

Keep in mind that passwords are case sensitive.

The preset DD-WRT FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Verify wireless password

Connect an ethernet cable from a numbered port on the FlashRouter to a computer and access the FlashRouter’s settings.

Navigate to Wireless > Wireless Security

Check the Unmask box and note the wireless password that is entered.

Verify the wireless settings

Make sure that you have WPA2 Personal / AES set as the security settings for all bands. For some router models make sure the CCMP-128 (AES) box is checked for all bands.

Forget network on your device

Wireless devices usually offer a “forget” network feature to remove a wireless network from the saved information of the wireless adapter. If you have updated your WiFi password and are trying to connect on a device that previously used the old WiFi password then removing the wireless network and then trying to connect fresh can help with this issue.

Why is my WiFi signal weak?

Dave · Apr 29, 2019 ·

If you find that wireless signal strength is weak while connected to the FlashRouter’s network we recommend that you do the following:

Make sure that you have the external antennas fully connected to the FlashRouter.
“Forget” the wireless network on the device and then rejoin with a fresh connection. This will be different for each device but can be effective.
Make sure you are within an appropriate range for the network you are using. Keep in mind that a 2.4GHz network will always have better range than 5GHz networks. Devices further away from the router should use the 2.4GHz network.
Interference from your wireless environment can also cause this issue. On the Wireless > Basic Settings adjust the Wireless Channel for the network you are experiencing the issue for. Channel interference is a likely cause for weak signal strength.

Why are devices disconnecting from Wireless?

Dave · Apr 29, 2019 ·

If you find that wireless devices are routinely disconnecting from the FlashRouter’s network we recommend that you do the following:

On the Wireless > Wireless Security page make sure you are using WPA2 Personal / AES as your security settings.
On the Wireless > Basic Settings adjust the Wireless Channel. Select a wireless channel with less interference. The best channel will depend on your wireless environment.

Why is my connection speed slower?

TeamFlashRouters · Jun 4, 2019 ·

The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.

Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.

Connection Types

Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.

Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.

Connect to the closest VPN server

Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.

The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Select a UDP server

UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.

Ad blocking on Roqos

Dave · Dec 16, 2021 ·

Enable Ad blocking on your Roqos Core so you are not inundated with ads across the internet.

1. Click the navigation menu and select Cybersecurity > Ad blocker.

2. Toggle the Enable slider and select if you want to apply Ad blocking to all devices or only select profiles and click Save.

Getflix SmartDNS Setup

TeamFlashRouters · Apr 4, 2019 ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

Scroll down to Network Address Server Settings (DHCP).
Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
Click Apply Settings at the bottom of the page.
Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

VPN Director for Asus Merlin

TeamFlashRouters · Jan 19, 2022 ·

Once you have OpenVPN connected on your Merlin FlashRouter you can manage your VPN connections by device or by VPN servers or even VPN providers. This is a major advantage of Asus Merlin firmware as it allows up to 5 VPN connections at the same.

Setup multiple VPN clients

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. In the Select Client instance dropdown select a new client instance to setup and follow your VPN providers setup guide.

4. Name the client in the Description field for more clarity for which server or provider is being setup.

5. Set the Redirect Internet traffic through tunnel dropdown to VPN Director.

Start or Stop VPN Client

1. Under Advanced Settings select VPN.

2. Click the VPN Director tab.

3. With multiple VPN clients connected you can start and stop them as needed from this page.

Assign a device to a specific VPN client

1. On the VPN Director page click the + symbol next to Add new rule.

2. Select the Interface that you want to add the device to.

3. Click the Local IP dropdown and a full list of devices connected to the Merlin FlashRouter should appear. Select the device you want to assign to this VPN client.

4. Click OK and click Apply.

How do I set a Static IP for my device in DD-WRT?

TeamFlashRouters · May 30, 2019 ·

It can be very useful to setup static local IP addresses for devices on your FlashRouter network. By assigning specific IP’s to specific devices you can better control and manage how your network and the internet interacts with each device.

Once you setup a static IP you can set access restrictions, monitor and control bandwidth, as well as bypass a router VPN connection or setup a device specific Kill Switch. Without a static IP assignment you may lose device specific settings when the DHCP lease to the router expires.

Navigate to Services > Services

Set Static IP by Device MAC Address in FlashRouter DD-WRT Settings

Under Static Leases click Add once.
Fill in the newly appeared fields.
- MAC Address: Enter the device’s MAC address which can be found on the device itself or on the Status > LAN page.
- Hostame: Enter a name for the device. Make sure that there are no spaces.
- IP Address: Enter the desired static IP Address of the device. It should be on the same subnet as the FlashRouter (192.168.11.x)
- Client Lease Time: Leave this field blank.
Click Apply Settings
Repeat the steps above for each individual static IP address you would like to setup. If you click Add before clicking Apply Settings you will lose the configuration.

If a device has wireless and ethernet capabilities the MAC Addresses will be different for a wireless connection and an ethernet connection. Make sure to set a static IP for both MAC Addresses in this case.

How do I schedule a reboot of my FlashRouter?

TeamFlashRouters · May 30, 2019 ·

Schedule a reboot of the FlashRouter to restart your connection. A reboot of your network can help with stability and prevent the connection from slowing down over time.

Navigate to Administration > Keep Alive

Schedule a Reboot in FlashRouter DD-WRT Settings

Enable Schedule Reboot.
Select At a Set Time, and select the time of the day and day of the week you wish to schedule your reboot.
Click Apply Settings.

Using Device Groups to connect to multiple VPN locations on ExpressVPN/Aircove firmware

TeamFlashRouters · May 12, 2022 ·

ExpressVPN offers a great feature of connecting the FlashRouter to multiple ExpressVPN servers at the same time. You can then assign your devices to the location that you wish.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Select Add Group and name the new group or select one of the pre-named groups below.

5. Click the three dots next to the new server location and type in the location you want to connect to. Click the new location to connect.

5. Click and drag the device that you want assigned to the VPN New Group.

The devices assigned to new group will now connect to that location while the devices in the first VPN group will remain connected to the VPN server selected in that area.

Change server locations on ExpressVPN/Aircove firmware

TeamFlashRouters · May 12, 2022 ·

You can change the ExpressVPN server location at any time so your Internet connection appears as originating from that location.

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

3. Login with your ExpressVPN FlashRouter admin password.

4. Click the three dots next to the server location.

5. Type in the location you want to connect to. Click the new location to connect.

6. You are now connected to the new server location.

ExpressVPN offers servers in locations all over the world. Typically for speeds it is best to connect to the server closest to your actual location. Clicking a country instead of a city will connect you to the ideal city in that country.

Change WiFi name and password on Roqos

TeamFlashRouters · Nov 14, 2021 ·

Change your Roqos’ WiFi Network Name and Password to anything you like. Make sure it is not a duplicate of an existing WiFi name.

1. Click the navigation menu and select Basic Settings > WiFi Settings.

2. Click Main WiFi.

3. Click Settings.

4. Enter the new Network Name and Network Password. Click Save.

Roqos WiFi Settings - Enter new name and password

5. Reconnect your WiFi devices to the new network with the password you just set.

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Preparing for Windscribe WireGuard Setup

Verify your Windscribe login information

DD-WRT Router Setup for Windscribe WireGuard

Enter Winscribe WireGuard settings

Verify a successful Winscribe connection

Back up your settings

First time setup

Are you connected to the FlashRouter's network?

Is your FlashRouter wired correctly?

Lost access

How to find you FlashRouter's Local IP Address?

Was your FlashRouter reset?

Tried updating firmware

Why can't I access my FlashRouter after a firmware upgrade?

When is a router reset needed?

Reset Router

Access Router Settings

Change Local IP Address and DNS

Setup WiFi

Connect to the FlashRouter's network

Back up your settings

Verify wireless password

Verify the wireless settings

Forget network on your device

Connection Types

Connect to the closest VPN server

Select a UDP server

VPN provider server recommendation

Login to Getflix

Enter Getflix SmartDNS servers on your FlashRouter

Register your IP Address

Setup multiple VPN clients

Start or Stop VPN Client

Assign a device to a specific VPN client

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