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top-questions

How do I upgrade the DD-WRT firmware of my FlashRouter?

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The following DD-WRT builds are from 01/19/23 r51440. Keep in mind that these builds are for upgrading routers that already have DD-WRT firmware flashed. To flash a stock firmware router with DD-WRT firmware see our Flash My Router plan! In order to use the FlashRouters Privacy App you must update to build r48362 or greater. [...]

Roqos VPN Connected, but my device IP is unchanged

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If your VPN Out page in your Roqos settings is reporting that you are Connected to your VPN provider but your IP Address and location have not changed when you visit What is my IP address? follow the below checklist. Double check that your device is connected to the Roqos network Since the Roqos UI is being [...]

How do I access my Roqos device settings?

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Your Roqos Core's settings or UI (User Interface) is accessible via a secure cloud based connection rather than the typical local access of other routers. This means that you can manage your Roqos from anywhere in the world not just at home. Visit the Roqos Login URL From any device that has a browser such [...]

Why can’t I access router settings?

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Be sure to first try the preset details to access your FlashRouter's settings. First time setupAre you connected to the FlashRouter's network? In order to access the FlashRouter's settings you need to be connected to the FlashRouter's network via ethernet or WiFi. It is possible that if you are connected to the FlashRouter's network you [...]

How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?

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When is a router reset needed? A reset of the FlashRouter should only be performed in the following instances: You have exhausted all other troubleshooting methods and cannot access your router settings. Password to access the FlashRouter's settings are not working. Power light on the router is blinking steadily. Router is not accessible after upgrading [...]

How do I reset and reconfigure my FlashRouter?

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When is a router reset needed? A reset of the FlashRouter should only be performed in the following instances: You have exhausted all other troubleshooting methods and cannot access your router settings. A backup file was saved of your previously working settings. Username and password to access the FlashRouter's settings are not working. Power light [...]

How do I change my Wireless Password?

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Change the FlashRouter's wireless network password to any password you like. Navigate to Wireless > Wireless Security Click Unmask next to the Shared Key field to see what you are typing and enter in the new wireless password you would like to use. Click Apply Settings. Reconnect to the wireless network using your new password.

My 2.4GHz network is not showing up

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If you ever have an issue with WiFi, you can always wire directly into the FlashRouter to verify and/or update your current WiFi settings. Enter the recommended wireless settings Our team has tested the wireless functionality for each FlashRouter that we offer and shared our recommended wireless settings in our Wifi Setup area. Replicate the [...]

My 5.0GHz network is not showing up

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Verify the device supports 5GHz 5.0GHz networks are not compatible with all devices so first make sure that you device's wireless adapter supports 5GHz wireless frequencies. If you are not sure, find out if your device support 5 GHz via Google search or by looking in the wireless hardware details in the device's network settings. [...]

My WiFi password is not working

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Keep in mind that passwords are case sensitive. The preset DD-WRT FlashRouter WiFi password is Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C Verify wireless password Connect an ethernet cable from [...]

Why can’t I connect to WiFi using the WPS button feature?

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DD-WRT firmware automatically disables the WPS feature as it is a known security vulnerability. This makes your router more secure with DD-WRT than with factory firmware. For any device that uses a WPS WiFi connection there should always be an alternate method to connect the device via WiFi.

Access FlashRouter DD-WRT firmware settings

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You must be connected to the FlashRouter network via ethernet or WiFi connection on your device in order to be able to access the FlashRouter's firmware settings. Why do I need to access my FlashRouter's settings? It is important to understand how to access your router if you want to: Change WiFi or admin passwords [...]