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VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

IPVanish AsusWRT OpenVPN Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for IPVanish AsusWRT Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

AsusWRT Router Setup for IPVanish

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Fusion tab.

3. Click Add profile.

4. In the Connection Name field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in New York so I have entered in IPVanish New York.

5. In the VPN Type dropdown select OpenVPN.

6. Click Import .ovpn file and select the .ovpn file you downloaded earlier. Then click Upload.

7. In the Username and Password fields paste in the IPVanish email and password you use to successfully login to your IPVanish website account.

8. Click Apply and Enable at the bottom of the page.

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network click into the profile and disable Apply to all devices. Then click Devices and select the devices that you want to connect to VPN.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful IPVanish connection

You should now see a CONNECTED message.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to IPVanish.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Surfshark AsusWRT WireGuard Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for Surfshark AsusWRT Setup

Copy your Surfshark Private Key

If you are not already a Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

2. Click VPN Manual Setup.

3. Select Router as the Setup method.

4. Select WireGuard as the Protocol.

5. Select I don’t have a key pair.

6. Enter FlashRouter as the name of the connection and click Next.

7. Click Generate a new key pair.

8. A Public Key and Private Key will then appear. Use the copy box to copy the Private Key. You will not need the public key.

AsusWRT Router Setup for Surfshark

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Fusion tab.

3. Click Add profile.

4. In the Connection Name field enter in Surfshark.

5. In the VPN Type dropdown select Surfshark.

6. In the Region dropdown select the Surfshark location you want to connect to.

7. In the Private Key field paste in the Surfshark Private Key obtained earlier.

8. Click Apply and Enable at the bottom of the page.

If you only want certain devices to connect to the Surfshark profile you are setting up instead of all the devices connected to the FlashRouter’s network click into the profile and disable Apply to all devices. Then click Devices and select the devices that you want to connect to VPN.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful Surfshark connection

You should now see a CONNECTED message.
Visit Surfshark’s IP Check to verify your new IP address and virtual location.

How to change the Surfshark server

Use the profile service state toggle to disconnect the currently connected location.
Then click into the Surfshark profile in the router’s settings.
Then adjust the Region dropdown to a new location.
Click Apply all settings.
Use the profile service state toggle to connect the new location.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for NordVPN Merlin Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

1. There are two options for obtaining the .ovpn file. The first and recommended is to navigate to NordVPN’s server recommendation page. Click Recommended Server to display the fastest server based on your actual location. You can adjust the country if you don’t want to connect to the recommended country.

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

The second method to obtain a server is for connecting to a specific server number that you know you want to use. This applies to NordVPN Dedicated IP servers if you are signed up for that service. Go to NordVPN’s .ovpn file page. Then search for the server number that you want to use and click Download UDP.

Merlin Router Setup for NordVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in us5835.nordvpn.com so I have entered in NordVPN us5835.

6. Set Accept DNS Configuration to Strict. Set Redirect Internet traffic through tunnel to Yes (all). Set Kill Switch to Yes or No depending on if you want the Internet to be killed if the VPN connection drops.

Merlin Accept DNS configuration Redirect Internet and Kill Switch

If you only want certain devices to connect to the OpenVPN Client profile you are setting up instead of all the devices connected to the FlashRouter’s network please set the Redirect Internet traffic through tunnel to VPN Director. Then complete the instructions on this page and then view our VPN Director guide.

7. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful NordVPN connection

You should now see a CONNECTED message.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPv6 Internet Setup

TeamFlashRouters · Apr 3, 2019 ·

Most ISPs only support IPv4. Unless your ISP supports IPv6 then enabling it on the FlashRouter will not enable it across your network.

For most VPN users IPv6 should remain disabled as the VPN connection was designed to operate under IPv4 addresses only. Enabling IPv6 in this instance may compromise the security of the VPN tunnel.

We typically only recommend enabling IPv6 if you are not using VPN or if your VPN provider requires that IPv6 be enabled.

Enable IPv6

Navigate to Setup > IPv6

Access FlashRouters DD-WRT Admin Settings and Disable Remote Access

Set IPv6 to Enable.
Select Native IPv6 from ISP in the dropdown.
If you have specific IPv6 DNS servers you would like to add you can add them in the Static DNS fields or leave those fields blank.
Click Apply Settings.

Power cycle your FlashRouter

Power your FlashRouter off and then power it back on by unplugging and then plugging it back in or using the button on the back of the FlashRouter.

Verify a successful IPv6 connection

Once the FlashRouter is finished powering back up, connect one of your devices to the FlashRouter via Ethernet or Wireless.

Visit http://ipv6-test.com/ where you should see Supported under IPv6 connectivity if your ISP supports IPv6 and your modem is setup to passthrough IPv6.

Please be aware that we can not replicate ISP specific IPv6 issues, which makes them challenging to troubleshoot. We recommend contacting your ISP as the first step of troubleshooting.

NordVPN Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for NordVPN Asus AX1800S Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

Asus AX1800S Router Setup for NordVPN

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password. Click OK.

7. Click the Activate button.

Verify a successful NordVPN connection

You should now see a check mark in the Connection Status area.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Parental Controls on Roqos

Dave · Dec 16, 2021 ·

The Roqos Core includes a suite of user access settings which can be used as Parental Controls.
You can create individual user profiles and assign specific devices. Using these profiles you can restrict access, block certain content, or even monitor internet usage if you choose to do so.

Create User Profiles

Using the navigation pane on the left of the screen, select USERS.
Select the ADD USER button at the top of the menu.
Create a name to identify the user. You may also add a photo or picture to associate with this user however this is optional.
Select the SAVE button at the bottom of the menu.

Assign Devices

Once you have created a user, you must assign one or more devices to the user.
Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
You are now in the USER/GROUP PROFILE menu.

Select DEVICES.
Select ADD DEVICE.

The ADD DEVICES menu lists all devices which are currently or previously connected to the Roqos. You cannot assign a device to a user unless it has been connected to the Roqos.
Use the check box to select one or more devices and then select the SAVE button to assign the device to the user.

A device can only be assigned to one user. Access restrictions you place on a user such as scheduled internet access or content restriction will apply to all devices assigned to that user regardless of who in your home is actually using the device at that time.

Turn Off Internet Access

Using the navigation pane on the left of the screen, select USERS. Choose a user from the list
You are now in the USER/GROUP PROFILE menu
Use the PAUSE button next to the user’s name to halt all internet access to the devices assigned to this user. Conversely, you can restore internet access by pushing the PLAY button here as well.

Schedule Internet Access

Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
You are now in the USER/GROUP PROFILE menu.
Select SCHEDULE PAUSES. You can create multiple schedules for each user to pause their internet access on a daily recurring basis for every day of the week.

Enable Content Filters

Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
You are now in the USER/GROUP PROFILE menu.
Select FILTER. Use existing category and content filters provided by Roqos and customize with your own blocked and allowed site lists.
Select SAVE.

Monitor Internet Usage

Using the navigation pane on the left of the screen, select USERS. Choose a user from the list.
You are now in the USER/GROUP PROFILE menu.
Select USAGE HISTORY. Access usage data for all devices assigned to this user. This includes websites visited and activity times.

Please note that in order to collect device information, you must enable this functionality on your Roqos. It is disabled by default.

Using the navigation pane on the left of the screen, select ADVANCED SETTINGS.
Select MISCELLANEOUS.
Activate the COLLECT USER INTERNET USAGE and COLLECT DEVICE DATA USAGE options.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

ProtonVPN Merlin WireGuard Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for ProtonVPN Merlin Setup

Download your ProtonVPN .conf file

If you are not already an ProtonVPN user Sign Up Now.

1. Log in to your account on the ProtonVPN website.

2. Click Downloads.

3. Scroll down to WireGuard configuration and name the device FlashRouter.

4. Select Router as the platform.

5. Select the VPN options that best fit your needs. We typically use the settings as seen in the screenshot here if you are unsure.

6. Next select the server that you would like to connect to and click Create. At the top of the page you’ll see ProtonVPN’s recommended server which we recommend using unless you need to connect to a specific location.

If you need a specific server location find it in the list and click Create.

7. After clicking Create a new window will appear. Click Download to download the .conf file to your computer.

Merlin Router Setup for ProtonVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Select WireGuard as the VPN Protocol.

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here. Our example server was in US-NY#61 so I have entered in ProtonVPN NY-61.

6. Set Enable WireGuard to Yes.

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

8. By default no devices are assigned to the new active WireGuard connection profile. Click the VPN Director tab to assign specific devices to the new WireGuard profile. Your IP will not be changed on your devices yet.

9. On the VPN Director page click the + symbol next to Add new rule.

10. Select the new WireGuard profile in the Interface dropdown.

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

If you only want certain devices to connect to the WireGuard Client profile you have setting up instead of all the devices connected to the FlashRouter’s network please complete the instructions on our VPN Director guide.

12. Then click Apply at the bottom of the page.

Verify a successful ProtonVPN connection

Visit ProtonVPN’s IP Check from a private/incognito browsing window to verify your new IP address and virtual location.

How to change the ProtonVPN server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN TP-Link OpenVPN Setup

TeamFlashRouters · Apr 16, 2024 ·

Preparing for NordVPN TP-Link Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

TP-Link Router Setup for NordVPN

1. Navigate to the Advanced tab.

2. Navigate to the VPN Client tab.

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

4. Click the Add button in the Server List area.

Set the VPN Type to OpenVPN.

In the Username and Password fields paste in the NordVPN username and password we obtained earlier.

Click Browse and select the .ovpn file you downloaded earlier. Then click Save.

By default no devices will be assigned to the VPN Tunnel. With TP-Link firmware you must manually assign the devices that you want connected to the VPN tunnel. Proceed with the next steps to do so for all devices you want connected to VPN.

6. Click the Add button in the Device List area.

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

TP-Link select devices to add to VPN tunnel

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

Verify a successful NordVPN connection

You should now see a CONNECTED message.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) TP-Link OpenVPN Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for PIA TP-Link Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

TP-Link Router Setup for PIA

1. Navigate to the Advanced tab.

2. Navigate to the VPN Client tab.

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

4. Click the Add button in the Server List area.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location. Our example server was New York so I have entered in PIA New York.

Set the VPN Type to OpenVPN.

In the Username and Password fields paste in the PIA username and password you use to successfully login to your PIA website account.

Click Browse and select the .ovpn file you downloaded earlier. Then click Save.

6. Click the Add button in the Device List area.

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

Verify a successful PIA connection

You should now see a CONNECTED message.
Visit PIA’s IP Check to verify your new IP address and virtual location.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPVanish TP-Link OpenVPN Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for IPVanish TP-Link Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

TP-Link Router Setup for IPVanish

1. Navigate to the Advanced tab.

2. Navigate to the VPN Client tab.

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

4. Click the Add button in the Server List area.

Set the VPN Type to OpenVPN.

In the Username and Password fields paste in the IPVanish email and password you use to successfully login to your IPVanish website account.

Click Browse and select the .ovpn file you downloaded earlier. Then click Save.

6. Click the Add button in the Device List area.

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

Verify a successful IPVanish connection

You should now see a CONNECTED message.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) AsusWRT OpenVPN Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for PIA AsusWRT Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

AsusWRT Router Setup for PIA

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Fusion tab.

3. Click Add profile.

5. In the VPN Type dropdown select OpenVPN.

6. Click Import .ovpn file and select the .ovpn file you downloaded earlier. Then click Upload.

7. In the Username and Password fields paste in the PIA username and password you use to successfully login to your PIA website account.

8. Click Apply and Enable at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful PIA connection

You should now see a CONNECTED message.
Visit PIA’s IP Check to verify your new IP address and virtual location.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Service Plan FAQs

admin · May 25, 2021 ·

Service Plan FAQs

Is the service plan a one time purchase or does it renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

What is included with a FlashRouter?

On-demand Installation of enhanced firmware and our exclusive FlashRouters VPN Privacy App.
Custom setup guide.
Power cord and an ethernet cable.
Individual VPN Account Setup/Pre-configuration (On Request)
1 year open source hardware warranty.
30 day satisfaction guarantee.
Initial basic setup assistance via e-mail. For any advanced setups/configurations, live chat or remote assistance, a service plan purchase is required.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

To have your router VPN pre-configured:

Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during check out.
Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
Enter your your VPN username and password
For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note: If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Do I have to buy a service plan?

Our routers are priced for the custom upgrades performed at our warehouse, testing expenses and keeping the FlashRouter App update to date.

Our service plan has three levels as an optional add-on with your purchase to get continued direct assistance from our team. This is especially useful to customers who are less tech savvy and want direct access to our support team to make sure their network is running exactly how they desire. Here is how these plans differ

Bronze – Basic E-mail Support
Silver – E-mail and Live Chat Support.
Gold – E-mail, Live Chat, and Remote One-on-One Sessions

Each situation and user has different needs and expertise. Our team of US-based support agents are highly trained specialists in VPN and DD-WRT router setup. From firmware updates to networking configuration/troubleshooting,solutions, the purpose of our Service Plans is to help our customers in whatever level they deem necessary.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner. However, with a purchase of a Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Can I purchase a router without a service plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

ExpressVPN Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for ExpressVPN Merlin Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

Merlin Router Setup for ExpressVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in New York so I have entered in ExpressVPN New York.

7. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful ExpressVPN connection

You should now see a CONNECTED message.
Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

How to change the ExpressVPN server

Copy the new ExpressVPN server address from the below server list.
Paste the server into the Server Address field.
Click Apply at the bottom of the page.

ExpressVPN Server Addresses

Americas

usa-atlanta-ca-version-2.expressnetw.com
usa-boston-ca-version-2.expressnetw.com
usa-chicago-ca-version-2.expressnetw.com
usa-dallas-ca-version-2.expressnetw.com
usa-dallas-2-ca-version-2.expressnetw.com
usa-denver-ca-version-2.expressnetw.com
usa-kansascity-ca-version-2.expressnetw.com
usa-losangeles-ca-version-2.expressnetw.com
usa-losangeles-1-ca-version-2.expressnetw.com
usa-losangeles-2-ca-version-2.expressnetw.com
usa-losangeles-3-ca-version-2.expressnetw.com
usa-los-angeles-4-ca-version-2.expressnetw.com
usa-miami-ca-version-2.expressnetw.com
usa-miami-2-ca-version-2.expressnetw.com
usa-minneapolis-ca-version-2.expressnetw.com
usa-newjersey-1-ca-version-2.expressnetw.com
usa-newjersey-3-ca-version-2.expressnetw.com
usa-newyork-ca-version-2.expressnetw.com
us-new-york-2-ca-version-2.expressnetw.com
usa-phoenix-ca-version-2.expressnetw.com
usa-saltlakecity-ca-version-2.expressnetw.com
usa-sanfrancisco-ca-version-2.expressnetw.com
usa-sanjose-ca-version-2.expressnetw.com
usa-seattle-ca-version-2.expressnetw.com
usa-tampa-1-ca-version-2.expressnetw.com
usa-virginia-ca-version-2.expressnetw.com
usa-washingtondc-ca-version-2.expressnetw.com
usa-washingtondc-2-ca-version-2.expressnetw.com
canada-montreal-ca-version-2.expressnetw.com
canada-toronto-ca-version-2.expressnetw.com
canada-toronto-2-ca-version-2.expressnetw.com
canada-vancouver-ca-version-2.expressnetw.com
mexico-ca-version-2.expressnetw.com
argentina-ca-version-2.expressnetw.com
brazil-ca-version-2.expressnetw.com
brazil-2-ca-version-2.expressnetw.com
chile-ca-version-2.expressnetw.com
colombia-ca-version-2.expressnetw.com
costarica-ca-version-2.expressnetw.com
ecuador-ca-version-2.expressnetw.com
guatemala-ca-version-2.expressnetw.com
panama-ca-version-2.expressnetw.com
peru-ca-version-2.expressnetw.com
uruguay-ca-version-2.expressnetw.com
venezuela-ca-version-2.expressnetw.com

Europe

uk-berkshire-ca-version-2.expressnetw.com
uk-berkshire-2-ca-version-2.expressnetw.com
uk-docklands-ca-version-2.expressnetw.com
uk-east-london-ca-version-2.expressnetw.com
uk-kent-ca-version-2.expressnetw.com
uk-london-ca-version-2.expressnetw.com
france-paris-1-ca-version-2.expressnetw.com
france-paris-2-ca-version-2.expressnetw.com
france-strasbourg-ca-version-2.expressnetw.com
germany-darmstadt-ca-version-2.expressnetw.com
germany-frankfurt-1-ca-version-2.expressnetw.com
germany-frankfurt-2-ca-version-2.expressnetw.com
germany-nuremberg-ca-version-2.expressnetw.com
italy-cosenza-ca-version-2.expressnetw.com
italy-milan-ca-version-2.expressnetw.com
netherlands-amsterdam-ca-version-2.expressnetw.com
netherlands-rotterdam-ca-version-2.expressnetw.com
netherlands-thehague-ca-version-2.expressnetw.com
spain-barcelona-ca-version-2.expressnetw.com
spain-ca-version-2.expressnetw.com
sweden-ca-version-2.expressnetw.com
sweden-2-ca-version-2.expressnetw.com
switzerland-ca-version-2.expressnetw.com
switzerland-2-ca-version-2.expressnetw.com
albania-ca-version-2.expressnetw.com
andorra-ca-version-2.expressnetw.com
armenia-ca-version-2.expressnetw.com
austria-ca-version-2.expressnetw.com
azerbaijan-ca-version-2.expressnetw.com
belarus-ca-version-2.expressnetw.com
belgium-ca-version-2.expressnetw.com
bosniaandherzegovina-ca-version-2.expressnetw.com
bulgaria-ca-version-2.expressnetw.com
croatia-ca-version-2.expressnetw.com
cyprus-ca-version-2.expressnetw.com
czechrepublic-ca-version-2.expressnetw.com
denmark-ca-version-2.expressnetw.com
estonia-ca-version-2.expressnetw.com
finland-ca-version-2.expressnetw.com
georgia-ca-version-2.expressnetw.com
greece-ca-version-2.expressnetw.com
hungary-ca-version-2.expressnetw.com
iceland-ca-version-2.expressnetw.com
ireland-ca-version-2.expressnetw.com
isleofman-ca-version-2.expressnetw.com
jersey-ca-version-2.expressnetw.com
latvia-ca-version-2.expressnetw.com
liechtenstein-ca-version-2.expressnetw.com
lithuania-ca-version-2.expressnetw.com
luxembourg-ca-version-2.expressnetw.com
macedonia-ca-version-2.expressnetw.com
malta-ca-version-2.expressnetw.com
moldova-ca-version-2.expressnetw.com
monaco-ca-version-2.expressnetw.com
montenegro-ca-version-2.expressnetw.com
norway-ca-version-2.expressnetw.com
poland-ca-version-2.expressnetw.com
portugal-ca-version-2.expressnetw.com
romania-ca-version-2.expressnetw.com
serbia-ca-version-2.expressnetw.com
slovakia-ca-version-2.expressnetw.com
slovenia-ca-version-2.expressnetw.com
ukraine-ca-version-2.expressnetw.com

Asia Pacific

australia-brisbane-ca-version-2.expressnetw.com
australia-melbourne-ca-version-2.expressnetw.com
australia-perth-ca-version-2.expressnetw.com
australia-sydney-ca-version-2.expressnetw.com
australia-sydney-2-ca-version-2.expressnetw.com
australia-sydney-3-ca-version-2.expressnetw.com
hongkong-2-ca-version-2.expressnetw.com
hongkong4-ca-version-2.expressnetw.com
hongkong-1-ca-version-2.expressnetw.com
japan-tokyo-1-ca-version-2.expressnetw.com
japan-tokyo-2-ca-version-2.expressnetw.com
india-chennai-ca-version-2.expressnetw.com
india-mumbai-1-ca-version-2.expressnetw.com
singapore-cbd-ca-version-2.expressnetw.com
singapore-jurong-ca-version-2.expressnetw.com
southkorea-ca-version-2.expressnetw.com
southkorea2-ca-version-2.expressnetw.com
bangladesh-ca-version-2.expressnetw.com
bhutan-ca-version-2.expressnetw.com
brunei-ca-version-2.expressnetw.com
cambodia-ca-version-2.expressnetw.com
indonesia-ca-version-2.expressnetw.com
kazakhstan-ca-version-2.expressnetw.com
kyrgyzstan-ca-version-2.expressnetw.com
laos-ca-version-2.expressnetw.com
macau-ca-version-2.expressnetw.com
malaysia-ca-version-2.expressnetw.com
mongolia-ca-version-2.expressnetw.com
myanmar-ca-version-2.expressnetw.com
nepal-ca-version-2.expressnetw.com
newzealand-ca-version-2.expressnetw.com
pakistan-ca-version-2.expressnetw.com
ph-via-sing-ca-version-2.expressnetw.com
srilanka-ca-version-2.expressnetw.com
taiwan-3-ca-version-2.expressnetw.com
thailand-ca-version-2.expressnetw.com
vietnam-ca-version-2.expressnetw.com

Middle East and Africa

algeria-ca-version-2.expressnetw.com
israel-ca-version-2.expressnetw.com
kenya-ca-version-2.expressnetw.com
southafrica-ca-version-2.expressnetw.com

Merlin ExpressVPN change server location

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for PIA Merlin Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

Merlin Router Setup for PIA

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in US East Streaming so I have entered in PIA US East Streaming.

7. Enter your PIA account username and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful PIA connection

You should now see a CONNECTED message.
Visit PIA’s IP Check to verify your new IP address and virtual location.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPVanish Merlin OpenVPN Setup

TeamFlashRouters · Jan 11, 2023 ·

Preparing for IPVanish Merlin Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

Merlin Router Setup for IPVanish

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

4. Set Automatic Start at boot time to Yes if you want the VPN connection to begin automatically when the router is powered off and back on.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here. Our example server was in nyc-a50 so I have entered in IPVanish a-50.

7. Enter your IPVanish account email/username and password.

8. Click Apply at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful IPVanish connection

You should now see a CONNECTED message.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for ExpressVPN Asus AX1800S Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

Asus AX1800S Router Setup for ExpressVPN

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

7. Click the Activate button.

Verify a successful ExpressVPN connection

You should now see a check mark in the Connection Status area.
Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

How to change the ExpressVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

IPVanish Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for IPVanish Asus AX1800S Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

Asus AX1800S Router Setup for IPVanish

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your IPVanish account email/username and password.

7. Click the Activate button.

Verify a successful IPVanish connection

You should now see a check mark in the Connection Status area.
Visit IPVanish’s IP Check to verify your new IP address and virtual location.

How to change the IPVanish server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Asus AX1800S OpenVPN Setup

TeamFlashRouters · Feb 26, 2024 ·

Preparing for PIA Asus AX1800S Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

Asus AX1800S Router Setup for PIA

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Click Add Profile.

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location here.

6. Enter your PIA account username and password.

7. Click the Activate button.

Verify a successful PIA connection

You should now see a check mark in the Connection Status area.
Visit PIA’s IP Check to verify your new IP address and virtual location.

How to change the PIA server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.
Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Cudy OpenVPN Setup

TeamFlashRouters · Feb 29, 2024 ·

Preparing for NordVPN Cudy Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

3. Enter in the verification code that was sent to your email.

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

Download your NordVPN .ovpn file

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

Cudy Router Setup for NordVPN

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

2. Click VPN.

3. Toggle the Enable switch to On.

4. Select OpenVPN Client from the Protocol dropdown.

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

6. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password.

Cudy NordVPN enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful NordVPN connection

You should now see a CONNECTED message.
Visit NordVPN’s IP Check to verify your new IP address and virtual location.

How to change the NordVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN TP-Link OpenVPN Setup

TeamFlashRouters · Apr 8, 2024 ·

Preparing for ExpressVPN TP-Link Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

TP-Link Router Setup for ExpressVPN

1. Navigate to the Advanced tab.

2. Navigate to the VPN Client tab.

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

4. Click the Add button in the Server List area.

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here. Our example server was in New York so I have entered in ExpressVPN New York.

Set the VPN Type to OpenVPN.

In the Username and Password fields paste in the ExpressVPN username and password we obtained earlier.

Click Browse and select the .ovpn file you downloaded earlier. Then click Save.

6. Click the Add button in the Device List area.

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

Verify a successful ExpressVPN connection

You should now see a CONNECTED message.
Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

How to change the ExpressVPN server

Follow the steps at the top of the page to obtain a new .ovpn file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Surfshark Merlin WireGuard Setup

TeamFlashRouters · Mar 30, 2023 ·

Preparing for Surfshark Merlin Setup

Download your Surfshark .conf file

If you are not already a Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

2. Click VPN Manual Setup.

3. Select Router as the Setup Method.

4. Select WireGuard as the Protocol.

5. Select I don’t have a key pair.

6. Enter FlashRouter as the name of the connection and click Next.

7. Click Generate a new key pair.

8. Click Choose a location.

9. Select the server location you want to connect to. Unless you need a specific location we recommend using Surfshark’s recommended Fastest server. Click Download to download the .conf file for this Surfshark server location.

Merlin Router Setup for Surfshark

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Select WireGuard as the VPN Protocol.

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here. Our example server was in New York so I have entered in Surfshark New York.

6. Set Enable WireGuard to Yes.

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

9. On the VPN Director page click the + symbol next to Add new rule.

10. Select the new WireGuard profile in the Interface dropdown.

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

12. Then click Apply at the bottom of the page.

Verify a successful Surfshark connection

Visit Surfshark’s IP Check from a private/incognito browsing window to verify your new IP address and virtual location.

How to change the Surfshark server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PureVPN Merlin WireGuard Setup

TeamFlashRouters · Jul 20, 2023 ·

Preparing for PureVPN Merlin Setup

Download your PureVPN .conf file

If you are not already an PureVPN user Sign Up Now.

1. Log in to your account on the PureVPN website.

2. Select Manual Configuration.

3. Select the Server Location you want to connect to and then click Download.

4. In the Select Protocol dropdown choose WireGuard.

5. In the Select Device dropdown choose DD-WRT. Then click Generate Configuration. This will save a .conf file to your computer.

Merlin Router Setup for PureVPN

Login to Asus Merlin firmware settings in a browser on any computer or smart device connected to the Merlin FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Client tab.

3. Select WireGuard as the VPN Protocol.

4. Click Choose file and select the .conf file you downloaded earlier. Then click Upload.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location here.

6. Set Enable WireGuard to Yes.

7. Click Apply at the bottom of the page and you should then see a Connected message appear.

9. On the VPN Director page click the + symbol next to Add new rule.

10. Select the new WireGuard profile in the Interface dropdown.

11. In the Local IP field enter in 192.168.50.0/24 if you want ALL devices connected to the FlashRouter’s network to use the WireGuard VPN connection. Click OK.

12. Then click Apply at the bottom of the page.

Verify a successful PureVPN connection

Visit PureVPN’s IP Check to verify your new IP address and virtual location.

How to change the PureVPN server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Router FAQs

admin · Jan 29, 2019 ·

Router FAQs

What is an IP Address?

An IP (Internet Protocol) Address is a numerical assignment for each device (cell phone, iPad, laptop computer, printer etc) inside a network that uses the Internet Protocol for communication. Internet Protocol is responsible for routing information packets across network boundaries. It is the main protocol establishing the Internet.

An IP address serves two predominant functions. First is to host or network interface identification. Second, it provides location addressing. To put it bluntly, an IP address tells wherever you are connecting, to whom you are visiting, and where you are located.

What is DNS?

DNS (Domain Name System) is a protocol within the TCP/IP protocol that uses a set of standards for how computers exchange data on the Internet and on many private networks.

The basic job of DNS is to convert a user-friendly domain name into an IP address that computers use to identify one another. Think of DNS like your cellphone contact list; you tap the name and the phone contacts to a phone number.

It is easier to remember flashrouters.com, rather than its IP address. Imagine if you had to remember all of the IP addresses of your favorite websites!

What is DNSMasq?

DNSMasq is a local DNS server that speeds up host-name searches from your computer/Internet connection after pressing enter.

Basically, DNSMasq gives the router some advanced enterprise functionality – caching DNS records locally so you have a faster browsing experience. Your computer only has to go to the router instead of repeatedly scouring the web for a commonly visited site.

What is Throughput and How Do I Improve it?

Throughput is the average rate of successful delivery of messages through a network. Simply put, throughput measures the speed of message delivery inside a network. If you think about it in relationship to networks and Internet connections, throughput defines the user experience. The key to a pleasing user experience is uninterrupted service and smooth data transfer.

In order to improve throughput, you should get a router with more memory. If you notice that your network is running slowly due to congestion, you could probably benefit by upgrading your router to one with more memory. FlashMemory and RAM on a router add more room to prevent network congestion and improve throughput.

Most of FlashRouters‘ high-end units come with at least 8 MB of Flash memory and 64 MB of RAM which should be more than capable for providing for the average home users’ or small business will need in the future.

What is PPPoE?

PPPoE stands for Point-to-Point Protocol over Ethernet, a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with DSL services where individual users connect to a DSL modem over Ethernet.

With PPPoE, users virtually “dial” from one machine to another over an Ethernet network, establish a point-to-point connection and then data packets are securely transported through the connection.

PPPoE offers an Internet service provider (ISP) an easier way to track exactly how much bandwidth you are using in case they want to charge for it in the future.

What is the Difference Between VPN Encryption and Wireless Network Security?

VPN Encryption: If you are connected to the VPN on your home network, then any data that flows over the Internet is entirely encrypted whether you are connected to the Internet either wired or wirelessly. This means that if your Local ISP was trying to see what you are browsing or downloading, they would not be able to see your data.

Wireless Network Security: If you leave your wireless network open or insecure, it does not matter whether Internet traffic is encrypted, because someone can directly see what you are doing on your network, or even worse, can go in and put a wireless password on your network, locking you out. They may also be able to access folders and files on your computer without your control.

Best thing to do is protect your wireless network with a WPA secured password along with your VPN connection.

Are FlashRouters Affected By the Shellshock Bug?

No.

According to our in-house testing and multiple DD-WRT community reports, we have found that the Shellshock vulnerability will not work on with DD-WRT or TomatoUSB installed router. The vulnerability is based on a shell called BASH (Bourne Again Shell) but DD-WRT & Tomato firmware use BusyBox which is confirmed to not have this issue.

Please be advised that if you are using Optware on your DD-WRT router there is a chance that implementation is BASH based. Only used trusted optware on your router.

ProtonVPN TP-Link WireGuard Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for ProtonVPN TP-Link Setup

Download your ProtonVPN .conf file

If you are not already an ProtonVPN user Sign Up Now.

1. Log in to your account on the ProtonVPN website.

2. Click Downloads.

3. Scroll down to WireGuard configuration and name the device FlashRouter.

4. Select Router as the platform.

5. Select the VPN options that best fit your needs. We typically use the settings as seen in the screenshot here if you are unsure.

If you need a specific server location find it in the list and click Create.

7. After clicking Create a new window will appear. Click Download to download the .conf file to your computer.

TP-Link Router Setup for ProtonVPN

1. Navigate to the Advanced tab.

2. Navigate to the VPN Client tab.

3. Check the Enable box next to VPN Client. Then click Save at the bottom of the page.

4. Click the Add button in the Server List area.

5. In the Description field enter in the name you’d like to use for this WireGuard Client profile. We typically advise entering in the location. Our example server was New York so I have entered in ProtonVPN New York.

Set the VPN Type to WireGuard.

Click Browse and select the .conf file you downloaded earlier. Then click Save.

6. Click the Add button in the Device List area.

7. A list of devices connected to the FlashRouter’s network will appear. Check the devices that you want to connect to VPN. Then click OK.

8. Now that the devices have been assigned to the VPN connection click the Enable toggle in the Server List area.

Verify a successful ProtonVPN connection

You should now see a CONNECTED message.
Visit ProtonVPN’s IP Check to verify your new IP address and virtual location.

How to change the ProtonVPN server

Follow the steps at the top of the page to obtain a new .conf file.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

How to Access Your AsusWRT FlashRouter Settings

TeamFlashRouters · Oct 16, 2025 ·

This quick guide will walk you through connecting to your AsusWRT FlashRouter and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.

Step 1. Connect Your Device to the Router

You can connect by WiFi or Ethernet:

WiFi: Look for a network name like FlashRouter24 or FlashRouter50.
- The WiFi password is set to: Wireless#[First 5 characters of your router’s MAC]
- Example: If your MAC is CC28A07E70A8, your WiFi password is Wireless#CC28A.
- ⚠️ Be sure to capitalize the “W” in Wireless.
Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).

👉 Pro tip: Disconnect from any other WiFi networks during setup.

Step 2. Open the Router Login Page

Open a web browser (Chrome, Safari, Firefox, Edge).
In the address bar, type: 192.168.50.1 or go to asusrouter.com
Press Enter.

This is the local router dashboard address (not a public website). If the page doesn’t load:

Try a different browser.
Clear your cache.
Ensure your device is connected to the FlashRouter network.

Step 3. Log In to the Router Settings

Default username: flashrouter
Default password: asuswrt-admin1
Some older devices may use: asuswrt1 or asuswrt
This is the factory default for AsusWRT routers shipped by FlashRouters.

💡 Once you’re in, you can update your admin password in the settings for extra security.

Next Steps

Now that you’ve accessed your AsusWRT FlashRouter, you can:

Set up your VPN service
Customize your WiFi name and password
Adjust device controls and security settings

Check our support library for your specific VPN setup guide.

How do I check for static network settings on my devices?

TeamFlashRouters · May 8, 2019 ·

Static network settings set on a device from a previous connection will interfere with the FlashRouter’s network. Typically the FlashRouter’s network performs best when connected devices are set to automatically use the FlashRouter’s IP Address and DNS.

Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.

Check for Static IP Address in Windows

1. Open the Window search box, and search “Network Status”

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer

2. Select “Change adapter optons”

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 2

3. Right click on the WiFi and/or ethernet adapter and select Properties.

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 3

4. Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.

5. Delete the values entered for IP address, Subnet mask, Default gateway, Preferred DNS server, and Alternate DNS server.

6. Select Obtain an IP address automatically and Obtain DNS server address automatically.

7. Click OK.

Find Static DNS settings for FlashRouter DD-WRT in Windows Computer 4

Check for Static IP Address in Apple / Mac

1. Open System Preferences, and select Network.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer

2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.

3. Select Advanced.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 2

4. Select the TCP/IP tab.

5. Set Configure IPv4 to Automatically.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 4

6. Select the DNS field and highlight any DNS servers you see there. If they can be removed you should click the minus symbol below.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer 5

7. Click OK.

8. Click Apply.

Check for Static IP Address in iOS

1. Open Settings

2. Select WiFi, and select the blue icon next to your current connection.

Select FlashRouters DD-WRT Wireless Network in order to Check Static IP Network Settings on iOS Mobile Device

3. Make sure Configure IP is set to Automatically.

Check Static IP Network Settings on iOS Mobile Device and set Configure IP to Automatic

Check for Static IP Address in Android

1. From the top of the screen, swipe down to display settings.

2. Select WiFi.

WiFi Icon and Settings in Android Mobile Device

3. Select your current network.

4. Select Advanced.

Advanced Settings Button in Android Mobile Device

5. Make sure that IP settings is set to DHCP.

Check Static IP DHCP Network Settings in Android Mobile Device

Roqos Core Internet Setup and Activation

TeamFlashRouters · Mar 15, 2022 ·

Follow this article when you receive your new Roqos Core router to create your Roqos account, connect your Roqos to the Internet, and customize your network so it is ready to use.

Create your Roqos account

1. From any device that has a browser such as a computer, smartphone, or tablet visit login.roqos.com

2. Select Create Account.

3. Enter the Email address and password you want to set for your Roqos account. This will be your login to the Roqos settings moving forward. Click Next.

4. Enter the name and phone number you want associated with your Roqos. Click Next.

5. Enter the address where your Roqos is located. This section may require a CAPTCHA to be completed to authenticate you are human. Click Create Account.

6. You have now created your Roqos account. In a new tab proceed to open the email from Roqos and click the Activate account button.

Activate your Roqos Internet

1. From the Account created page click Next to begin the Internet Setup of the Roqos.

2. Select the Roqos model Teal RC10-P. Click Next.

3. Connect the ethernet cable that came with your Roqos from the port labeled INTERNET on the back of your Roqos to an open ethernet port on your ISP Modem or other router in your network.

4. Then connect the power adapter that came with the Roqos to the back of the Roqos. Wait for the light on the Roqos to begin blinking blue. Once your see the blinking blue lights on the Roqos click Next.

If your Roqos lights does not begin blinking blue after a long while please see the steps in this article and contact us.

5. Enter in the Roqos serial number found on the bottom of the device exactly as it appears there. Click Next.

Setup your Roqos Network

1. Enter in a name that you would like to call the Roqos. This is just the Roqo’s device name and it is not the WiFi network name. Click Next.

2. Select the Time Zone of your actual location from the dropdown. Click Next.

3. Set the WiFi name and password for the Roqos. The WiFi name should be unique and not a duplicate of an existing wireless network. This will be the name that appears in your wireless devices available network list and the password to join the devices to the network. Click Next.

4. Select the custom alert settings as you best see fit using the toggle switches. We typically recommend having the first two toggles selected for Email Alerts and Consolidate Security Alerts. Click Next.

Begin connecting your devices to the Roqos network

You are now done setting up your Roqos to connect to the Internet and can begin joining your wireless devices to the Roqos network and exploring the Roqos Core Features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

CyberGhost AsusWRT OpenVPN Setup

TeamFlashRouters · Apr 29, 2024 ·

Preparing for CyberGhost Setup

Obtain your CyberGhost OpenVPN information

If you are not already a CyberGhost user Sign Up Now.

1. Log in to your account on the CyberGhost website.

2. Select VPN.

3. Click Configure New Device.

4. Set Protocol to OpenVPN. Select the Country you would like to connect to. Select the Server Group. Name the device in the Device Name field. Click Save Configuration.

5. Press View configuration.

6. Copy the Username, and Password that appear to a notepad, since you will need this information later in the setup process. Click Download Configuration.

CyberGhost Website OpenVPN Configuration Files Generator 1

Open the folder that was downloaded. Then open the ca.crt the client.crt, and client.key files with NotePad++ for Windows or TextEdit for Apple. All CyberGhost servers have different keys and certificates.

AsusWRT Router Setup for CyberGhost

Login to AsusWRT firmware settings in a browser on any computer or smart device connected to the AsusWRT FlashRouter’s network.

1. Navigate to the VPN tab.

2. Navigate to the VPN Fusion tab.

3. Click Add profile.

5. In the VPN Type dropdown select OpenVPN.

6. Click Import .ovpn file and select the openvpn.ovpn file from the folder you downloaded earlier. Then click Upload.

7. In the Username and Password fields enter in the CyberGhost assigned username and password that you obtained earlier.

8. After uploading the openvpn.ovpn file you will get a message that says “Complete, Lack of Client Key!, Lack of Client Certificate, Lack of Certificate Authority”. For CyberGhost you need to enter in these details manually. Click Import the CA file or edit the .ovpn file manually and then click the edit icon next to Content modification of Keys and Certificate.

9. In the Certificate Authority field paste in the entire content of the ca.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

10. In the Client Certificate field paste in the entire content of the client.crt file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

11. In the Client Key field paste in the entire content of the client.key file.

—– BEGIN xxx —– / —– END xxx —– block (including those two lines).

Then click OK.

8. Click Apply and Enable at the bottom of the page.

9. At the top of the page set the Service State toggle to ON to activate the VPN connection.

Verify a successful CyberGhost connection

You should now see a CONNECTED message.
Visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

How to change the CyberGhost server

Follow the steps at the top of the page to create a new CyberGhost location profile in your account.
Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Flint/Slate GL.iNet Change Wi-Fi name and password

TeamFlashRouters · Apr 20, 2023 ·

Follow this guide to change the Wi-Fi name and password on your GL.iNet FlashRouter.

1. Connect your computer, phone, or tablet to the GL.iNet router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.8.1

3. Enter openwrt as the admin password to access the GL.iNet firmware settings.

4. Click Wireless.

5. Click Modify under the 5GHz or 2.4GHz band.

The 5GHz and 2.4GHz information must be changed at separate times. Keep in mind that if you are connected to wireless when changing one band you may need to reconnect with the new info you set to be on the network again to make changes to the other band.

6. Change the Wi-Fi Name (SSID) and Wi-Fi Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Apply.

7. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

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