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FlashRouters Support Portal

Prioritizing Privacy

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    • Privacy Hero Router Setup Guide
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Search Results for: network+access+connection

Private Internet Access VPN Setup Guide for Privacy Hero

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network

Private Internet Access (PIA) Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Private Internet Access from the dropdown.

Privacy Hero Change VPN Providers

5. Enter your correct PIA account login username and password and click Save.

Privacy Hero select Private Internet Access
Privacy Hero Private Internet Access enter login

6. Click Save if you want to automatically connect to the ideal server location as recommended by Private Internet Access.

Or, connect to a specific server location click Advanced Options and then type in the PIA server name you would like to use. (All server names are noted below).

Then click Save.

Privacy Hero Private Internet Access enter VPN location

North America

bahamas.privacy.network
ca-ontario.privacy.network
ca-toronto.privacy.network
ca-vancouver.privacy.network
ca-montreal.privacy.network
greenland.privacy.network
gt-guatemala-pf.privacy.network
mexico.privacy.network
panama.privacy.network
sanjose.privacy.network
us-alabama-pf.privacy.network
us-alaska-pf.privacy.network
us-arkansas-pf.privacy.network
us-atlanta.privacy.network
us-california.privacy.network
us-chicago.privacy.network
us-connecticut-pf.privacy.network
us-denver.privacy.network
us-florida.privacy.network
us-houston.privacy.network
us-idaho-pf.privacy.network
us-indiana-pf.privacy.network
us-iowa-pf.privacy.network
us-kansas-pf.privacy.network
us-kentucky-pf.privacy.network
us-lasvegas.privacy.network
us-louisiana-pf.privacy.network
us-maine-pf.privacy.network
us-massachusetts-pf.privacy.network
us-michigan-pf.privacy.network
us-minnesota-pf.privacy.network
us-mississippi-pf.privacy.network
us-missouri-pf.privacy.network
us-montana-pf.privacy.network
us-nebraska-pf.privacy.network
us-new-hampshire-pf.privacy.network
us-new-mexico-pf.privacy.network
us-newyorkcity.privacy.network
us-north-carolina-pf.privacy.network
us-north-dakota-pf.privacy.network
us-ohio-pf.privacy.network
us-oklahoma-pf.privacy.network
us-oregon-pf.privacy.network
us-pennsylvania-pf.privacy.network
us-rhode-island-pf.privacy.network
us-seattle.privacy.network
us-siliconvalley.privacy.network
us-south-carolina-pf.privacy.network
us-south-dakota-pf.privacy.network
us-texas.privacy.network
us-tennessee-pf.privacy.network
us-vermont-pf.privacy.network
us-virginia-pf.privacy.network
us-washingtondc.privacy.network
us-west-virginia-pf.privacy.network
us-wisconsin-pf.privacy.network
us-wyoming-pf.privacy.network
us3.privacy.network
us-baltimore.privacy.network
us-honolulu.privacy.network
us-newjersey.privacy.network
us-saltlakecity.privacy.network
us-streaming-2.privacy.network
us-streaming.privacy.network
us-wilmington.privacy.network

South America

ar.privacy.network
bo-bolivia-pf.privacy.network
bogota.privacy.network
br.privacy.network
ec-ecuador-pf.privacy.network
pe-peru-pf.privacy.network
santiago.privacy.network
uy-uruguay-pf.privacy.network
venezuela.privacy.network

Europe

al.privacy.network
ad.privacy.network
austria.privacy.network
brussels.privacy.network
ba.privacy.network
sofia.privacy.network
zagreb.privacy.network
czech.privacy.network
de-berlin.privacy.network
de-frankfurt.privacy.network
denmark.privacy.network
denmark-2.privacy.network
spain.privacy.network
es-valencia.privacy.network
ee.privacy.network
fi.privacy.network
fi-2.privacy.network
france.privacy.network
gr.privacy.network
hungary.privacy.network
italy.privacy.network
italy-2.privacy.network
is.privacy.network
ireland.privacy.network
man.privacy.network
lv.privacy.network
liechtenstein.privacy.network
lt.privacy.network
lu.privacy.network
malta.privacy.network
md.privacy.network
monaco.privacy.network
montenegro.privacy.network
nl-amsterdam.privacy.network
mk.privacy.network
no.privacy.network
poland.privacy.network
pt.privacy.network
ro.privacy.network
sweden.privacy.network
sweden-2.privacy.network
rs.privacy.network
sk.privacy.network
slovenia.privacy.network
swiss.privacy.network
tr.privacy.network
uk-london.privacy.network
uk-manchester.privacy.network
uk-southampton.privacy.network
uk-2.privacy.network
ua.privacy.network

Asia

ae.privacy.network
bangladesh.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
georgia.privacy.network
hk.privacy.network
in.privacy.network
israel.privacy.network
jakarta.privacy.network
japan.privacy.network
japan-2.privacy.network
kazakhstan.privacy.network
kr-south-korea-pf.privacy.network
kualalumpur.privacy.network
macau.privacy.network
mongolia.privacy.network
np-nepal-pf.privacy.network
philippines.privacy.network
qatar.privacy.network
saudiarabia.privacy.network
sg.privacy.network
srilanka.privacy.network
taiwan.privacy.network
vietnam.privacy.network
yerevan.privacy.network

Oceania

au-adelaide-pf.privacy.network
au-australia-so.privacy.network
au-brisbane-pf.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network
au-sydney.privacy.network
nz.privacy.network

Africa

dz.privacy.network
egypt.privacy.network
morocco.privacy.network
nigeria.privacy.network
za.privacy.network

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!

Private Internet Access (PIA) OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

5. Enter your PIA Account login as the Username and Password.

6. Now log in to your PIA Account page.

7. Go to the Downloads section.

8. Scroll down to the bottom of the page, and go to OpenVPN Configuration Generator.

9. Choose OpenVPN 2.4 or newer and Linux.

10. From the Select Port section, choose UDP/1198 AES-128-CBC for a faster connection or choose UDP/1197 AES-256-CBC for stronger security as shown in the image below then Click Generate to download the server configuration file.

11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page then click Save.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Private Internet Access IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Sales FAQs

admin · Jan 29, 2019 ·

Sales FAQs

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes you can!

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

 

To have your router VPN preconfigured:

  1. Check the “Connect To VPN For Me” box under VPN – Preconfiguration on the Product Page during check out.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. You’ll receive an email after purchase with detailed instructions. If you have any questions our team is happy to help!
Please note:  If you do give a server location, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

 

Privacy Hero 2 Only:

While our team isn’t able to pre-configure the Privacy Hero 2 VPN Router before shipping it out since you’ll have to make a Privacy Hero user account and register your router, we can assist you with the VPN set up process once you receive the router and create your Privacy Hero user account via 1-on-1 remote session, email, or live chat on our site.

You can also use our step-by-step Privacy Hero VPN Router Setup Guide to complete the process.

Can I Use My Dedicated IP Address With A FlashRouter?

Dedicated IP Addresses from NordVPN, SurfShark, & TorGuard are supported on almost all of our FlashRouter options.

Check out our Dedicated IP Addresses Blog Post for more details!

Can I Use A FlashRouter With My Current Mesh System?

Yes!

You will be able to connect the FlashRouter of your choosing to your current mesh router via ethernet port as shown below:

ISP Modem/Router —- FlashRouter (VPN) —- Main Mesh Router (VPN from FlashRouter) 

This setup will allow you to keep your mesh network with added VPN protection, as well as add the FlashRouter wireless network for your devices.

You can disable the wifi on the FlashRouter also if you only wanted to use the mesh network for wifi.

Can You Flash My Router and Connect me to VPN?

At FlashRouters, we offer expert router flashing and VPN configuration services through our Flash My Router plans. Whether your router needs custom firmware flashing or just a VPN configuration, we ensure it’s set up for maximum security, privacy, and streaming performance with your chosen VPN provider.

The appointment will take place via remote software. During the appointment, our team will also answer any questions you may have about using the VPN on the router. Flashing is done out of the East Coast of the United States – we will do our best to accommodate your time zone difference if you are located in another part of the United States or another country.

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans


🔹 How It Works

✅ Flashing vs. Configuration: Some routers require custom firmware (flashing) to enable VPN, while others can be configured without flashing.
✅ Fully Optimized: Our team ensures your router is ready to securely connect to your VPN, block ISP tracking, and enhance your streaming experience.
✅ Remote Assistance Available: Get expert help setting up your VPN connection remotely if needed.


Flashing vs. Configuration: Router Compatibility

At FlashRouters, we handle VPN setup differently based on your router brand and model. Some routers require flashing custom firmware (like DD-WRT or AsusWRT-Merlin), while others can be configured without flashing.

🛠 Router Setup Types by Brand

🔹 Flashing Required (Custom Firmware Installation)

These routers require firmware flashing (DD-WRT or AsusWRT-Merlin) to enable VPN compatibility.

  • Asus – Flashed with AsusWRT-Merlin or updated to the latest AsusWRT build. Some models only require configuration.
  • Linksys – Flashed with DD-WRT firmware.
  • Netgear – Flashed with DD-WRT firmware.

🔹 Configuration Only (No Flashing Required)

These routers have built-in VPN support and only require proper setup.

  • TP-Link – Configured without flashing.
  • GL.iNet – Configured without flashing.
  • Cudy – Configured without flashing.

📌 Other brands are not supported at this time. If you have a different router, we recommend checking out our pre-flashed router options.


✅ Supported VPN Providers

We work with a wide range of VPN providers, including:

  • NordVPN
  • ExpressVPN
  • Surfshark
  • CyberGhost
  • IPVanish
  • Private Internet Access (PIA)
  • VyprVPN
  • ProtonVPN
  • PureVPN
  • Windscribe
  • IVPN
  • Mullvad
  • StrongVPN
  • AzireVPN
  • AstrillVPN
  • HotspotShield VPN

(If your provider isn’t listed, reach out – we may still be able to support it!)


🔗 Get Started Today!

👉 Explore our Flash My Router plans:
🔗 Flash My Router Plans

🔹 Need help selecting the right option? Contact our support team! We’re happy to assist.

How Can I Add The 1 Year NordVPN Service From My FlashRouters.com Order To My Current NordVPN Account?

You can easily combine the free 1 year of NordVPN included with your FlashRouter purchase once you receive the NordVPN Activation Code Email from FlashRouters.com. The email is typically received within 24 hours of order completion and will contain a link as well as an activation code.

This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

 

Privacy Hero 2 Only:

You can easily combine the free 1 year of NordVPN included with the Privacy Hero 2 VPN Router during the router activation process.

After activating the router, you’ll receive a NordVPN activation code within your privacy hero account dashboard. This code can be entered at nordvpn.com/activate with the email address associated with your current NordVPN account to add the 1 year of free service to your existing service.

What Are the Differences Between New, Recertified, And Open Box FlashRouters?

New

  • Direct from manufacturer, in new box.
  • Custom flashed on demand at time of the order.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Recertified (RM)

  • Direct from manufacturer/reseller, may be reboxed.
  • Custom flashed on demand at time of the order.
  • Specialists tested to guarantee same functionality as NEW routers.
  • 30 Day Satisfaction Guarantee / 1 Year Warranty.

Open Box

  • Limited quantity, discount items reboxed that may have cosmetic imperfections.
  • Same testing and functionality level and New and RM.
  • 30 Day Satisfaction Guarantee / No Warranty.

Will a FlashRouter Work With My Internet Service Provider?

US Customers (Single Router Solution):

Almost all Internet Service Providers(ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

US Customers (Dual Router Solution): 

Yes, FlashRouters are compatible with your ISP in what is called a Dual Router Set Up.

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

 

International Customers (Single Router Solution):

Almost all Internet Service Providers (ISPs) require a modem in place to establish a connection to their service, however a modem by itself doesn’t provide the wifi connectivity needed in the home or office. A FlashRouter can connect directly to all known modems provided by major ISPs to create a wireless network so long as there is an Ethernet port on the modem to connect to the FlashRouter Internet port. 

International Customers (Dual Router Solution):

ISPs should all be compatible. Some providers require VLAN tagging/VID settings when wiring directly from modem to FlashRouter. 

For this type of setup, you would use your current router or modem router to connect to your local ISP while using a FlashRouter to connect to your VPN. This is recommended as you will not overhaul your network with a new router, and you will be able to use your selected VPN service on the devices you wish to use it with.

This set up would result in the creation of two networks, which can be seen as the “Local Network” and the “FlashRouter Network”. All devices connected to the FlashRouter Network will go through the VPN service. 

For any device you would prefer to use without a VPN, you can connect to the local network. The chain of devices would be connected from LAN ton your modem or modem/router to WAN on the FlashRouter, with your current router connected to the FlashRouter via Ethernet cable. 

What Stock Firmware Features Will I Lose If I Flash My Router

Open Source firmware like DD-WRT or Assu Merlin has many features equivalent to what stock firmware has, in addition to adding new features to a router. However, some features are lost from the stock firmware when a router is flashed.

These are typically features that are put into the stock firmware by the manufacturers themselves. Things like the Linksys App and the NetGear Genie are examples of what would not be available or compatible on the router after flashing.

Most routers also have a WPS button. By default, the WPS button’s functionality is disabled when a router is flashed as it can be vulnerable and a security risk. It can be re-enabled by following this guide but we do not recommend it.

Does a FlashRouter or Service Plan Purchase Include a VPN Subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Plug and Play VPN Support

Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase.

To receive a plug and play with VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Shows what to look for when you want to preconfigure your router.

To have your router VPN pre-configured:

  1. Select Yes from the “Want Your Router Preconfigured?” on the Payment Page during checkout.
  2. Select your VPN provider. If you don’t see your VPN listed select “Other” and you will see an additional field to input who your provider is.
  3. Enter your your VPN username and password
  4. For ExpressVPN Firmware Routers there will be an additional box for your activation code.

Please note:  If you do not enter a server location request in “Order Comments”, we will automatically start the device with the closest/optimal server for the location we are shipping the device by default. A location has to be added to the initial configuration for plug and play encryption security to occur on the device.

Can I Use A FlashRouter To Work From Home?

Yes! A large number of our customers use their FlashRouters to “work from home” no matter where your travels take you. Check out our Working Remotely Blog Post for more details.

What is the Difference Between Business VPNs and VPN Services?

Location: VPN Services offer many server locations to encrypt your traffic through. They are located in several countries worldwide for creating a private VPN tunnel for your online activities. A business VPN connects to specific central servers for data or directly to your office, creating a direct tunnel for accessing sensitive work documents and information.

Logging: Most VPN services offer log-free connections for total anonymity and security when connected (it is important to check out their terms of service and privacy policy for full details). A business VPN is monitored and maintained by employers such as corporations, hospitals or universities.

Protection: VPN services secure your family’s personal data while using computers, SmartTVs and various Internet of Things devices. Business VPNs protect the data of the company while you are tunneling into work.

Are There VPN Service Providers That Offer VPN for Business?

There are in fact several trusted VPN providers that have services specially tailored for business use. NordVPN Teams and VyprVPN for Business offer a full suite of solutions like user management tools, dedicated IPs, personal product managers, global server access, business pricing, and more.

These solutions allow you to quickly deploy a safe and secure corporate network without building and maintaining your own servers. If you are a small business looking to quickly secure remote workers as they shift to work from home, and you do not have an in-house IT expert, then you should consider NordVPN Teams or VyprVPN for Business.

Even better, when choosing a business VPN provider like NordVPN or VyprVPN, employees can use routers with direct NordVPN and VyprVPN integration already included through the FR Privacy App. Meaning that a full network kill switch, routing by device, automatic connections, and more are all included as features with your business VPN connection.

Can I use a VPN on a FlashRouter With My Work/Corporate VPN?

Many of our customers have found that they can connect to both their corporate and personal VPN, however due to the variables beyond our control, we cannot guarantee this for every unique situation.

Using two VPNs at once can lead to unpredictable results. Bouncing your network traffic to multiple servers before finally arriving at it’s intended destination can sometimes introduce speed and connection issues.

Please consider that some employers and agencies are more vigilant regarding third party VPN use than others. There are tools readily available that detect the use of VPN services.

While these tools cannot decrypt and view your network traffic, they can tell your employer that you are potentially using a VPN, which can be against company policy.

If your corporate and personal VPN do not work together, then you can always set the computer using your work VPN to bypass the FlashRouter’s VPN tunnel by accessing the router admin panel for your device.

This way, your computer would only use the work VPN. Keep in mind however, your location would appear as your actual location to your work.

Every FlashRouter also comes with a 30 Day Satisfaction Guarantee.

If in the event you determine the FlashRouter is not working out for you, you can return the device within the first 30 Days. A $25 restocking fee does apply.

Can I Use a FlashRouter to Connect to a Dedicated Business VPN Network?

Of course! If you have an OpenVPN server running on a local machine or hosted on a cloud provider like Amazon Web Services (AWS), FlashRouters can create a custom router client configuration to connect the entire router and all connected devices to your OpenVPN server. Instead of employees connecting device-by-device, a router-based VPN connection allows for always-on secure VPN tunneling.

Our service team is here to work with you to test and ensure compatibility before purchasing. Interested in a router based custom client VPN solution for your remote workers? Please do not hesitate to contact us.

And, if you’re looking for a specific router, take a look at some of our most popular options!

How can I Reset the Password for My FlashRouters.com Customer Account?

To reset your password, you’ll want to click the “Account” icon in the upper right hand corner on our main website (Flashrouters.com). Once clicked, a menu will open where you can enter your login information, or select the “Forgot Password” button to trigger a reset email.

If you’re still having issues accessing your FlashRouters.com customer account after attempting a password reset, please reach out to us at support@flashrouters.com for further assistance.

What Payment Methods does FlashRouters Accept?

We accept Apple Pay, Google Pay, and all major cred/debit card providers on our payment method options page during checkout.

 

If you’d like to complete a purchase using PayPal as a payment method, please contact our team at support@flashrouters.com to request an invoice.

Can I Make Change/Update/Cancel My Order?

We strive to process and ship all orders within one business day. If you wish to make changes or cancellations, please contact us within 24 hours of placing your order at support@flashrouters.com with your order number and the changes you’d like to make.

While we will do our best to accommodate your request, please note that we cannot guarantee changes or cancellations.

Please note that if you need to update the shipping address, the order will require reapproval through our fraud prevention system with the new address.

Trouble Checking Out

Some customers have found that trying the methods below have helped solve any checkout errors they may have encountered:

⚡️Clearing cache
⚡️Refreshing web page
⚡️Switching web browsers
⚡️Using an incognito/private window
⚡️Confirming all billing information is accurate
⚡️Disable VPN if one is enabled
⚡️Disable Ad & Script Blockers if enabled
⚡️If you’re using a mobile device, switching to a computer or laptop would be ideal.

Wireless Guest Network Setup – Bridged (Advanced)

TeamFlashRouters · Jun 12, 2019 ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a Bridged Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting SSID for Guest Network
  1. Under the 2.4GHz or 5GHz Interface click the Add button.
  2. In the Wireless Network Name (SSID) field enter the unique network name of the guest network.
  3. Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Setting Guest Network Wireless Password
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Click Apply Settings.
  3. Reboot your router.

Create Bridge

Navigate to Setup > Networking

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Create Bridge
  1. Under Create Bridge click Add. Name the newly created bridge br1.
  2. Click Apply Settings

Assign to Bridge

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Assign Bridge
  1. Under Assign to Bridge select br1 from the Assignment dropdown. Select wl1.1 or ath1.1 depending on your router model.
  2. Click Apply Settings.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Network Configuration br1

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure Bridge DNS Redirection
  1. Under Network Configuration br1 select Enable for Forced DNS Redirection.
  2. Set Optional DNS Target to 208.67.220.220
  3. Set IP Address to 192.168.12.1
  4. Set Subnet Mask to 255.255.255.0
  5. Click Apply Settings.

Multiple DHCP Server

Bridged Wireless Guest Network Setup on DD-WRT FlashRouter – Configure DHCP Server Settings
  1. Under Multiple DHCP Server click Add.
  2. Set the first dropdown to br1.
  3. Click Apply Settings.
  4. Reboot your router.

Firewall Rules

Navigate to Administration > Commands

  1. Copy the fire script from below and paste into the empty Commands shell
  2. Click Save Firewall.
  3. Wait one minute and then reboot your router.

iptables -I FORWARD -i br1 -o br0 -m state –state NEW -j DROP
iptables -I FORWARD -i br0 -o br1 -m state –state NEW -j DROP
iptables -I INPUT -i br1 -p tcp –dport telnet -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport ssh -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport www -j REJECT –reject-with tcp-reset
iptables -I INPUT -i br1 -p tcp –dport https -j REJECT –reject-with tcp-reset

You will now have a working Bridged Guest Network on the FlashRouter. By inputting the firewall rules, this will also prevent any guests on your network from gaining access to your router settings.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Wireless Guest Network Setup – Unbridged (Recommended)

TeamFlashRouters · Jun 12, 2019 ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a separate Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter. Be sure to pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

FlashRouter DD-WRT Wireless Guest Network Settings Unbridged

Under the 2.4GHz or 5GHz Interface click the Add button.

Wireless Network Name (SSID)

Enter the a unique network name for the guest network.

Network Configuration

Unbridged

Force DNS Redirection

Enable

Optional DNS Target

208.67.220.220

IP Address

192.168.12.1

Subnet Mask

255.255.255.0

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Click Apply Settings.
  3. Reboot your router.

Enable DHCP for Guest Network

Navigate to Setup > Networking

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged Setting DHCP Server
  1. Scroll to the very bottom of the page and under DHCPD click Add.
  2. Select wl0.1 or ath1.1 depending on your router model.
  3. Click Apply Settings.
  4. Reboot your router.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Which DD-WRT wireless extender setup should I be using?

TeamFlashRouters · Jun 11, 2019 ·

FlashRouters supports four unique DD-WRT wireless extender setups – options similar to an open source Mesh network. Each different wireless extender configuration serves a different purpose. Read below to see which guide fits your configuration requirements!

Wireless Repeater

Why should I choose Wireless Repeater Setup?

  1. If you have a MiFi wireless only internet connection or other type of WiFi internet where there is no access to any ethernet port for a wired internet connection, then you can setup a wireless repeater network to both extend WiFi and add wired connection capabilities.
  2. If you have a large home or office area that requires additional WiFi coverage can use a wireless repeater setup to extend the existing network.
  3. If you want to create a separate VPN WiFi network in your home without placing the FlashRouter in the same room as your primary router you can use wireless repeater to establish a WiFi internet connection and then connect to VPN on your WiFi repeater network.
  4. If you want a wireless Dual Router setup option where you can have local ISP IP address through your main router WiFi network and your VPN IP address through your FlashRouter Wireless Repeater WiFi network, both available for you to connect at all times. Each network is on a unique subnet.

View the FlashRouter Wireless Repeater Setup Guide.

Wireless Repeater Bridge

Use Cases

Wireless Repeater Bridge Setup

  1. Anyone that needs all their devices connected to the same local network.
  2. Anyone with a MiFi internet connection that does not have an ethernet port and has no need for VPN.
  3. Anyone with a large wireless area that requires additional coverage.

Wireless Client Bridge

Use Cases

Wireless Client Bridge Setup

  1. Anyone with a MiFi internet connection that needs wired access.
  2. Anyone that needs additional wired ports instead of using a switch.
  3. Anyone with wired only devices in their home that are too far from your main router.

Wireless Access Point DHCP Forwarder

Use Cases

Wireless Access Point DHCP Forwarder Setup

  1. Anyone that needs their devices connected to the same local network and wants lossless LAN to LAN speeds via wireless and ethernet connection.
  2. Anyone that wants to use their main router to provide DHCP to their router instead of having an additional DHCP server.

Access FlashRouter DD-WRT firmware settings

TeamFlashRouters · Mar 22, 2019 ·

You must be connected to the FlashRouter network via ethernet or WiFi connection on your device in order to be able to access the FlashRouter’s firmware settings.

Why do I need to access my FlashRouter's settings?

It is important to understand how to access your router if you want to:
  • Change WiFi or admin passwords
  • Switch VPN server locations
  • Attempt custom setups
  • Troubleshoot your network

Connect your device to the FlashRouter network

We recommend using a computer, tablet, or phone to access your FlashRouter firmware settings. You can connect your device to the FlashRouter via Ethernet Cable or Wireless connection.

Please note, you will NOT be able access the firmware settings unless you connect your device to the FlashRouter Network.

via Ethernet

Connect an Ethernet cable to your device’s Ethernet port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 1

Connect the other end of that Ethernet cable to a FlashRouter LAN/numbered port.

Access FlashRouters DD-WRT Admin Settings via Ethernet Connection 2

Be sure NOT to connect your device to the WAN/internet port of the FlashRouter. Please use the LAN/numbered ports to connect your devices.

via Wireless

Navigate to the available wireless networks in your device network settings and join any of the available FlashRouter networks – FlashRouter24, FlashRouter50, or FlashRouter80 (if you have a tri-band router).

Access the FlashRouter settings

We recommend using a Google Chrome or Mozilla Firefox incognito/private browsing window to access the FlashRouter firmware settings. You can access the main DD-WRT firmware GUI or you can go directly into the FlashRouters Privacy App settings to manage your basic router settings and VPN connection settings right away.

Please note, after accessing the FlashRouter Settings at the Local IP Address, you will be prompted to enter an admin username and password. You can find this information in the subsections below.

DD-WRT - Firmware GUI

Local IP Address: 192.168.11.1

Username: flashrouter

Password: ddwrt

Keep in mind that if you enable HTTPS and disable HTTP access you will need to add https:// in front of the Local IP Address to access your FlashRouter’s firmware settings.

If your router has been reset for any reason then you can access the router at a local IP address of 192.168.1.1.

Please note you will be required to set the administration username and password as well as your WiFi and VPN network settings after a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Wireless Repeater Setup

TeamFlashRouters · Apr 16, 2019 ·

If you need to extend your wireless and wired connection capabilities, you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to your main router via WiFi and then creates a completely separate network segment for you. This new “repeater” network then transmits your internet signal via FlashRouter LAN ports for wired internet access while also creating a new Wireless Extender network that will expand your wireless network range throughout your home or office just like a mesh network.

Preparing for Wireless Repeater Setup

Verify your wireless information

To connect your FlashRouter wirelessly to your existing wireless network you will need the Wireless Network Name (SSID) and Wireless Password of the existing wireless network that you will repeat. Verify and note this information.

We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.

DD-WRT Router Setup for Wireless Repeater

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Setup on DD-WRT FlashRouter - Disable SPI Firewall
  1. Set SPI Firewall to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Select Add in the Virtual Interface area.

Wireless Repeater Setup on DD-WRT FlashRouter - Add Virtual Interface

In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater.

FlashRouters with a Broadcom chipset will have Repeater as an option in the dropdown but FlashRouters with an Atheroes chipset will not. Select Client or Client (Routed) if Repeater is not listed for your FlashRouter.

Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will repeat.

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Mode to Repeater

In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.

Wireless Repeater Setup on DD-WRT FlashRouter - Set SSID for Repeated Band

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Password
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will repeat.
  3. Click Apply Settings.

Verify the Internet Connection

In the top right hand corner of the DD-WRT you should see the WAN IP change from 0.0.0.0 to an actual IP Address. Once this changes navigate to any website to test your Internet connection.

Wireless Repeater Setup on DD-WRT FlashRouter - Verify WAN Connection

Back up your settings

Navigate to the Administration > Backup page.

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Wireless Client Bridge Setup

TeamFlashRouters · Apr 22, 2019 ·

If you need to extend your wired connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Client Bridge. In Wireless Client Bridge mode the FlashRouter connects to your main router via WiFi, and then transmits your internet signal via the FlashRouter LAN ports for wired internet access anywhere in your home or office.

Preparing for Wireless Client Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Client Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Client Bridge

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable Firewall and Enable Filter Multicast
  1. Set SPI Firewall to Disable.
  2. Uncheck all boxes except for Filter Multicast.
  3. Click Save.

Disable DNSmasq

Navigate to Services > Services

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable DNSMasqButton
  1. Set DNSmasq to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Mode to Client Bridge
  1. In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Client Bridge.
  2. Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.
  3. Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Password
  1. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
  2. Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

  1. Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
  2. Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
  3. Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
  4. Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.

Your FlashRouter is now providing wired connection access to your main router network. Wireless connections to the FlashRouter are disabled in this setup.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Router FAQs

admin · Jan 29, 2019 ·

Router FAQs

What is an IP Address?

An IP (Internet Protocol) Address is a numerical assignment for each device (cell phone, iPad, laptop computer, printer etc) inside a network that uses the Internet Protocol for communication. Internet Protocol is responsible for routing information packets across network boundaries. It is the main protocol establishing the Internet.

An IP address serves two predominant functions. First is to host or network interface identification. Second, it provides location addressing. To put it bluntly, an IP address tells wherever you are connecting, to whom you are visiting, and where you are located.

What is DNS?

DNS (Domain Name System) is a protocol within the TCP/IP protocol that uses a set of standards for how computers exchange data on the Internet and on many private networks.

The basic job of DNS is to convert a user-friendly domain name into an IP address that computers use to identify one another. Think of DNS like your cellphone contact list; you tap the name and the phone contacts to a phone number.

It is easier to remember flashrouters.com, rather than its IP address. Imagine if you had to remember all of the IP addresses of your favorite websites!

What is DNSMasq?

DNSMasq is a local DNS server that speeds up host-name searches from your computer/Internet connection after pressing enter.

Basically, DNSMasq gives the router some advanced enterprise functionality – caching DNS records locally so you have a faster browsing experience. Your computer only has to go to the router instead of repeatedly scouring the web for a commonly visited site.

What is Throughput and How Do I Improve it?

Throughput is the average rate of successful delivery of messages through a network. Simply put, throughput measures the speed of message delivery inside a network. If you think about it in relationship to networks and Internet connections, throughput defines the user experience. The key to a pleasing user experience is uninterrupted service and smooth data transfer.

In order to improve throughput,  you should get a router with more memory. If you notice that your network is running slowly due to congestion, you could probably benefit by upgrading your router to one with more memory. FlashMemory and RAM on a router add more room to prevent network congestion and improve throughput.

Most of FlashRouters‘ high-end units come with at least 8 MB of Flash memory and 64 MB of RAM which should be more than capable for providing for the average home users’ or small business will need in the future.

What is PPPoE?

PPPoE stands for Point-to-Point Protocol over Ethernet, a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with DSL services where individual users connect to a DSL modem over Ethernet.

With PPPoE, users virtually “dial” from one machine to another over an Ethernet network, establish a point-to-point connection and then data packets are securely transported through the connection.

PPPoE offers an Internet service provider (ISP) an easier way to track exactly how much bandwidth you are using in case they want to charge for it in the future.

What is the Difference Between VPN Encryption and Wireless Network Security?

VPN Encryption: If you are connected to the VPN on your home network, then any data that flows over the Internet is entirely encrypted whether you are connected to the Internet either wired or wirelessly. This means that if your Local ISP was trying to see what you are browsing or downloading, they would not be able to see your data.

Wireless Network Security: If you leave your wireless network open or insecure, it does not matter whether Internet traffic is encrypted, because someone can directly see what you are doing on your network, or even worse, can go in and put a wireless password on your network, locking you out. They may also be able to access folders and files on your computer without your control.

Best thing to do is protect your wireless network with a WPA secured password along with your VPN connection.

Are FlashRouters Affected By the Shellshock Bug?

No.

According to our in-house testing and multiple DD-WRT community reports, we have found that the Shellshock vulnerability will not work on with DD-WRT or TomatoUSB installed router. The vulnerability is based on a shell called BASH (Bourne Again Shell) but DD-WRT & Tomato firmware use BusyBox which is confirmed to not have this issue.

Please be advised that if you are using Optware on your DD-WRT router there is a chance that implementation is BASH based. Only used trusted optware on your router.

NordVPN Setup for AsusWRT Firmware Routers

TeamFlashRouters · Oct 15, 2025 ·

You can connect to NordVPN on your AsusWRT router using NordLynx, OpenVPN, or a Dedicated IP.

Quick Options

  • NordLynx: Choose your preferred country from NordVPN’s server list

  • OpenVPN: Choose your preferred city or country from NordVPN’s server list.

  • Dedicated IP (optional): Enter your unique configuration file if you’ve been assigned a static NordVPN IP.

:point_right: If you are not already a NordVPN user Sign Up Now.

NordVPN NordLynx Setup for AsusWRT

1. Get your NordVPN Access Token for NordLynx connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Services Section

2. At the bottom of the page click Get Access token and you will receive a code via email. Enter this code to proceed.

NordVPN Access Token

3. After you enter the email code select Generate new token and set it to Doesn’t expire. Copy this token.

NordVPN Generate new token
NordVPN Copy Token

4. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

5. Navigate to the VPN tab and then select the VPN Fusion tab, then click Add profile.

Click the VPN Button
VPN Fusion Add Profile

6. Fill in your NordVPN information, then click Apply and Enable.

  • Connection Name: Choose a name for your NordLynx connection.
  • VPN Type: Select NordVPN
  • Region: Choose your VPN server location
  • Token: Copy and paste your NordVPN token.
Apply NordLynx Settings

6. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router!

VPN Fusion NordLynx Connected

7. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device

NordVPN OpenVPN Setup for AsusWRT

1. Get your NordVPN manual service credentials for OpenVPN connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Services Section

2. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.

NordVPN Manual OpenVPN
NordVPN Service Credentials

3. Click on OpenVPN config files. Search and download the server file for your preferred NordVPN location, UDP is recommended.

NordVPN OpenVPN Config Files

4. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

5. Navigate to the VPN tab and then click on the VPN Fusion tab, then click Add Profile.

Click the VPN Button
VPN Fusion Add Profile

6. Fill in your NordVPN information then click Apply and Enable.

  • Connection Name: Choose a name for your NordVPN OpenVPN connection.
  • VPN Type: Select OpenVPN
  • Import .ovpn File: Upload the OpenVPN file that you downloaded.
  • Username and Password: Copy and paste your NordVPN manual service credentials.
AsusWRT OpenVPN Connection File Load

6. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router!

Asus NordVPN Connected

7. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device

NordVPN Dedicated IP Setup for AsusWRT

1. Get your NordVPN manual service credentials for OpenVPN connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Services Section

2. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.

NordVPN Manual OpenVPN
NordVPN Service Credentials

3. Now download your Dedicated IP configuration file from the NordVPN website.

4. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

5. Navigate to the VPN tab then click on the VPN Fusion tab, then click Add Profile.

Click the VPN Button
VPN Fusion Add Profile

6. Fill in your NordVPN information then click Apply and Enable.

  • Connection Name: Choose a name for your NordVPN Dedicated IP connection.
  • VPN Type: Select OpenVPN
  • Import .ovpn File: Upload the Dedicated IP OpenVPN file that you downloaded.
  • Username and Password: Copy and paste your NordVPN manual service credentials.
AsusWRT OpenVPN Connection File Load

6. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router!

Asus NordVPN Connected

7. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device
  1. Connect your devices to the Asus router network and visit the NordVPN website, at the top it should display Your Status: Protected.
  2. Visit NordVPN’s IP Check to verify your new IP address and virtual location.

🚫📱Do not run NordVPN apps on devices connected to your NordVPN router. Using the app at the same time as the router VPN may cause conflicts and connection issues.

Still having issues?

Feel free to submit a ticket and we will get back to you as soon as possible.

Wireless Repeater Bridge Setup

TeamFlashRouters · Apr 22, 2019 ·

If you need to extend your connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Repeater Bridge. In Wireless Repeater Bridge mode the FlashRouter connects to your main router on the same subnet via WiFi, and then transmits your internet signal via the FlashRouter for internet access anywhere in your home or office.

Preparing for Wireless Repeater Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Repeater Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Repeater Bridge

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable Firewall and Enable Filter Multicast
  1. Set SPI Firewall to Disable.
  2. Uncheck all boxes except for Filter Multicast.
  3. Click Save.

Disable DNSmasq

Navigate to Services > Services

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable DNSMasqButton
  1. Set DNSmasq to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Select Add in the Virtual Interface area.

Wireless Repeater Setup on DD-WRT FlashRouter - Add Virtual Interface

In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater Bridge.

Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.

Set Wireless Mode to Repeater Bridge in FlashRouter DD-WRT Basic Wireless Settings Page

In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.

Wireless Repeater Setup on DD-WRT FlashRouter - Set SSID for Repeated Band

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Password
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
  3. Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Set Local Router IP, Gateway, Local DNS
  1. Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
  2. Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
  3. Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
  4. Click Save.

Change the FlashRouter's Operating Mode

Navigate to Setup > Advanced Routing

Set Operating Mode to Router in FlashRouter DD-WRT Basic Wireless Settings Page
  1. Set the Operating Mode to Router.
  2. Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

Why can’t I access router settings?

Dave · May 3, 2019 ·

Be sure to first try the preset details to access your FlashRouter’s settings.

First time setup

Are you connected to the FlashRouter's network?

In order to access the FlashRouter’s settings you need to be connected to the FlashRouter’s network via ethernet or WiFi.

It is possible that if you are connected to the FlashRouter’s network you device might have static IP settings from a previous connection preventing it from being read correctly. Check your device’s static IP settings before proceeding.

Is your FlashRouter wired correctly?

Your FlashRouter should be wired as detailed in our Connect FlashRouter to the Internet setup.

A common mistake is to connect from your modem or other router to a LAN/numbered port of the FlashRouter instead of the WAN/Internet port of the FlashRouter as it should be. Doing so results in no access to the FlashRouter’s settings.

Lost access

How to find you FlashRouter's Local IP Address?

It is possible that your Local IP Address was changed at some point. Your Local IP Address is the address that you can access the FlashRouter’s settings with. We recommend finding the Local IP Address of the FlashRouter.

Was your FlashRouter reset?

If your FlashRouter is showing a local IP Address of 192.168.1.1 and you are seeing ‘dd-wrt’ as an available network in your wireless networks, your FlashRouter was reset. Reconfigure your FlashRouter.

Keep in mind that seeing a Local IP Address of 192.168.1.1 can also mean your are wired incorrectly and the router has not been reset. Be sure to check your wireless networks for ‘dd-wrt’. If the FlashRouter’s wireless network name appears as it was set then your FlashRouter was not reset and you should see the above section.

Tried updating firmware

Why can't I access my FlashRouter after a firmware upgrade?

When performing a firmware upgrade there is a dropdown that has Don’t Reset or Reset to Default settings as options.

If you accidentally selected Reset to Default settings you will need to reconfigure your FlashRouter.

If you had Don’t Reset selected and are still unable to connect to the FlashRouter’s network after a firmware upgrade, first make sure you are connected to the FlashRouter’s network as WiFi can disconnect during an upgrade, and then Reboot the FlashRouter.

How to fix an Unidentified Network or Limited Connection.

Dave · May 2, 2019 ·

There are several common reasons that an Unidentified Network or Limited connection message may appear in your device’s network adapter.

  1. Wire the FlashRouter correctly for Internet access. Incorrect wiring is the most common cause of this issue. Make sure you are not wired into the FlashRouter WAN port for access, and make sure the FlashRouter is wired correctly to your main modem or router.
  2. Check that your connected device does not have static settings configured.
  3. Disable and reenable the wireless and/or ethernet adapter on your computer to refresh the network.
  4. Make sure you are not connected to multiple router networks at the same time, via WiFi and wired connection simultaneously.

NordVPN Setup for GL.iNet Routers

TeamFlashRouters · May 29, 2023 ·

You can connect to NordVPN on your GL.iNet router using NordLynx, OpenVPN, or a Dedicated IP.

Quick Options

  • NordLynx: Choose your preferred city or country from NordVPN’s server list

  • OpenVPN: Choose your preferred city or country from NordVPN’s server list.

  • Dedicated IP (optional): Enter your unique configuration file if you’ve been assigned a static NordVPN IP.

:point_right: If you are not already a NordVPN user Sign Up Now.

NordVPN NordLynx Setup for GLiNet

1. Get your NordVPN Access Token for NordLynx connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Services Section

2. At the bottom of the page click Get Access token and you will receive a code via email. Enter this code to proceed.

NordVPN Access Token

3. After you enter the email code select Generate new token and set it to Doesn’t expire. Copy this token.

NordVPN Generate new token
NordVPN Copy Token

4. Login to GL.iNet firmware settings (usually 192.168.8.1) in a browser on any computer or smart device connected to the GL.iNet FlashRouter’s network.

View our guide for more instructions on how to access GL.iNet firmware settings.

5. Navigate to the VPN tab and select Wireguard Client then choose NordVPN. Enter your Token then click Save and Continue

GLiNet NordVPN Wireguard

6. Select your preferred server locations, and click Apply.

GLiNet Select NordLynx Servers

7. Start a connection by clicking the 3 dots (…) > Start next to your chosen server.

GLiNet NordLynx Start

8. A green dot confirms success. You can also switch between Global Mode or Policy Mode for routing in the VPN Dashboard.

GLiNet NordLynx Connected

NordVPN OpenVPN Setup for GLiNet

1. Get your NordVPN manual service credentials for OpenVPN connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Service

2. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.

NordVPN Manual OpenVPN
NordVPN Service Credentials

3. Login to GL.iNet firmware settings (usually 192.168.8.1) in a browser on any computer or smart device connected to the GL.iNet FlashRouter’s network.

View our guide for more instructions on how to access GL.iNet firmware settings.

4. Navigate to the VPN tab and select OpenVPN Client.

GL.iNet VPN OpenVPN Client

5. Select the NordVPN group, enter your manual credentials, then click Save Credentials & Get Servers.

GL.iNet NordVPN Group
GL.iNet NordVPN Login

6. Choose UDP (recommended), select your preferred server locations, and click Apply.

GL.iNet NordVPN select servers

7. Start a connection by clicking the 3 dots (…) > Start next to your chosen server.

NordVPN GLiNet OpenVPN Start

8. A green dot confirms success. You can also switch between Global Mode or Policy Mode for routing in the VPN Dashboard.

GLiNet VPN Dashboard

NordVPN Dedicated IP Setup for GLiNet

1. Get your NordVPN manual service credentials for OpenVPN connections. Log in to your NordVPN account and select NordVPN from your list of Services.

NordVPN Service

2. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.

NordVPN Manual OpenVPN
NordVPN Service Credentials

3. Login to GL.iNet firmware settings (usually 192.168.8.1) in a browser on any computer or smart device connected to the GL.iNet FlashRouter’s network.

View our guide for more instructions on how to access GL.iNet firmware settings.

4. Navigate to the VPN tab and select OpenVPN Client.

GLiNet VPN Dashboard

5. Download your Dedicated IP configuration file from the NordVPN website.

6. Click +New Group and name your NordVPN Dedicated IP connection, then upload the configuration file, enter your manual service credentials and click Apply.

GLiNet Dedicated IP Address Load

7. Start a connection by clicking the 3 dots (…) > Start next to your chosen server.

GLiNet Dedicated IP

8. A green dot confirms success. You can also switch between Global Mode or Policy Mode for routing in the VPN Dashboard.

GLiNet Dedicated IP Dashboard
  1. You should now see information appear in the Server Address, Server Listen Port, Traffic Statistics, and Client Virtual IP areas.
  2. Visit NordVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to NordVPN.

🚫📱Do not run NordVPN apps on devices connected to your NordVPN router. Using the app at the same time as the router VPN may cause conflicts and connection issues.

Still having issues?

Feel free to submit a ticket and we will get back to you as soon as possible.

SmartDNSProxy SmartDNS Setup

TeamFlashRouters · Jun 13, 2019 ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

SmartDNSProxy SmartDNS Account Sign Up For DD-WRT FlashRouter

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

IPVanish VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

IPVanish Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

Privacy Hero Change VPN Providers

5. In a new tab login to your IPVanish account.

6. Click WireGuard on the left menu to access the WireGuard Configuration Generator.

Then select the server location and click Generate to download the WireGuard configuration file.

7. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

IPVanish OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

Privacy Hero Change VPN Providers

5. Download an .ovpn file from the IPVanish server list.

6. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page.

7. Enter your IPVanish account login as the Username and Password. Then press Save.

8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your IPVanish VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the IPVanish IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Setup Guide for Privacy Hero

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.

Follow the steps below to connect your Privacy Hero to NordVPN NordLynx or OpenVPN servers. By default, you’ll automatically connect to the fastest, most reliable server available based on your location. If you prefer, you can also select a specific country server and input it directly into your Privacy Hero for more control.

:point_right: Don’t have a Privacy Hero yet? Get your Privacy Hero NordVPN Router here

NordVPN Nordlynx Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select NordVPN from the dropdown.

Privacy Hero Change VPN Providers

5. Click the Change button and select NordVPN from the dropdown and choose the NordLynx option. Next you will need to obtain your Token.

NordVPN Protocol Privacy Hero

6. In a new tab login to your NordVPN account and select NordVPN from your list of Services.

NordVPN account

7. At the bottom of the page click Get Access token and you will receive a code via email. Enter this code to proceed.

NordVPN Access Token

8. After you enter the email code select Generate new token and set it to Doesn’t expire. Copy this token.

NordVPN Generate new token
NordVPN Copy Token

9. Paste the token and then Click Save to connect to the server address recommended by NordVPN within your country.

NordVPN Protocols Privacy Hero

10. To connect to a specific location, click the Country dropdown menu and scroll or type to search from the available options. Choose your preferred country and you will automatically connect to the recommended server within that country at the time. Then click Save.

Nordlynx VPN Country Selection Privacy Hero

11. If you prefer to enter a specific server address number click Advanced Options and then type in the NordVPN server you would like to use as shown below e.g. uk1784.nordvpn.com. Then click Save.

Nordlynx Advanced Privacy Hero

Use the NordVPN’s server recommendation tool to select a specific country and receive a recommendation for the fastest server based on your actual location. You can then enter that server in the Privacy Hero settings manually.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your NordVPN NordLynx VPN server!

Privacy Hero Nordlynx Connected

NordVPN OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select NordVPN from the dropdown.

Privacy Hero Change VPN Providers

5. Choose the OpenVPN option to connect to OpenVPN servers or to setup a NordVPN Dedicated IP address. Next you will need to obtain your Manual Service credentials.

NordVPN Protocol Privacy Hero

6. In a new tab login to your NordVPN account and select NordVPN from your list of Services.

NordVPN login
NordVPN account

7. At the bottom of the page in the Manual Setup section click Setup NordVPN manually then under the Configuration section go to Service credentials. Click Verify email to receive a code via email and enter the code to view and copy your credentials.

NordVPN Manual OpenVPN
NordVPN Service Credentials

8. Enter these credentials into the OpenVPN Username and Password sections in your Privacy Hero and Click Save if you want to connect to the server address recommended by NordVPN within your country.

NordVPN OpenVPN Privacy Hero

9. To connect to a specific location, click the Country dropdown menu and scroll or type to search from the available options. Choose your preferred country and you will automatically connect to the recommended server within that country at the time. Then click Save.

Nordlynx VPN Country Selection Privacy Hero

10. To connect with a NordVPN Dedicated IP Address or if you prefer to enter a specific server address number click Advanced Options and then type in the NordVPN server you would like to use as shown below e.g. uk1784.nordvpn.com. Then click Save.

Nordlynx Advanced Privacy Hero

Use the NordVPN’s server recommendation tool to select a specific country and receive a recommendation for the fastest server based on your actual location. You can then enter that server in the Privacy Hero settings manually.

11. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your NordVPN Dedicated IP address or preferred OpenVPN server!

NordVPN OpenVPN Connected Privacy Hero

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the NordVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

Still having issues?

Feel free to submit a ticket and we will get back to you as soon as possible.

Privacy Hero VPN Setup Guide for Privacy Hero

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to connect to Privacy Hero’s own WireGuard VPN servers. You will automatically be connected to the ideal USA or Canada server based on your location.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Set the VPN toggle to On.

Privacy Hero Enable VPN

5. Connect to the Privacy Hero’s via wireless or ethernet connection on your device and visit What is my IP Address from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Setup Guide for Privacy Hero

TeamFlashRouters · Aug 14, 2025 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to connect to ExpressVPN OpenVPN servers. First you will need to gather your unique OpenVPN login credentials and download the correct .ovpn file from the ExpressVPN website.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown.

Privacy Hero Change VPN Providers

5. In a new tab login to your ExpressVPN account.

6. Select Manual Configuration from the menu options.

7. Copy and paste the username and password from the blue boxes into the Custom box on your Privacy Hero settings page.

8. Download a server file from any of the available regions shown in the ExpressVPN Manual Configuration section (Americas, Europe, Asia Pacific, etc)

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page and then you will need to add one line to the top of the configuration.

10. At the top of your OpenVPN configuration add in the following line as shown in the picture above
proto udp
Now click the Save button.

11. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ExpressVPN server.

12. Connect to the Privacy Hero via WiFi or ethernet connection on your device and visit an IP checker from a private/incognito browser to verify your new IP address and virtual location.

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ProtonVPN Setup Guide for GL.iNet Routers

Dave · Mar 23, 2026 ·

You can connect to ProtonVPN on your GL.iNet router using Wireguard or OpenVPN.

Quick Options

  • Wireguard: Download your preferred server .conf configuration file from the ProtonVPN website.

  • OpenVPN: Download your preferred server .ovpn configuration file from the ProtonVPN website.

:point_right: If you are not already a ProtonVPN user Sign Up Now.

ProtonVPN Wireguard Setup for GLiNet (Recommended)

1. Login to your ProtonVPN account and go to the Downloads section of your ProtonVPN account page

2. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.

3. Click Create button to choose the recommended server or scroll down to choose and Download any of the available server files from the list.

4.  Login to GL.iNet firmware settings (usually 192.168.8.1) in a browser on any computer or smart device connected to the GL.iNet FlashRouter’s network.

View our guide for more instructions on how to access GL.iNet firmware settings.

5. Navigate to the VPN tab and select WireGuard Client then click + New Group and name your connection and click the check to save.

6. Upload the configuration file and click Apply.

7. Start a connection by clicking the 3 dots (…) > Start next to your chosen server.

8. A green dot confirms success. You can also switch between Global Mode or Policy Mode for routing in the VPN Dashboard.

ProtonVPN OpenVPN Setup for GLiNet

1. Log in to your ProtonVPN account and navigate to the Account tab. Scroll down to find your OpenVPN specific Username and Password.

2. Go to the Downloads section of your ProtonVPN account page

ProtonVPN Downloads

3. Scroll down to find the OpenVPN configuration Files. Select Router as the platform, UDP as the protocol, and select Standard server configs. Choose your preferred country and download the configuration file.

4. Login to GL.iNet firmware settings (usually 192.168.8.1) in a browser on any computer or smart device connected to the GL.iNet FlashRouter’s network.

View our guide for more instructions on how to access GL.iNet firmware settings.

5. Navigate to the VPN tab and select OpenVPN Client.

GL.iNet VPN OpenVPN Client

6. Select Add Manually then click + New Group and name your connection and click the check to save.

7. Upload the configuration file and input your username and password, click Apply.

8. Start a connection by clicking the 3 dots (…) > Start next to your chosen server.

9. A green dot confirms success. You can also switch between Global Mode or Policy Mode for routing in the VPN Dashboard.

  1. You should now see information appear in the Server Address, Server Listen Port, Traffic Statistics, and Client Virtual IP areas.
  2. Visit ProtonVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ProtonVPN.

🚫📱Do not run ProtonVPN apps on devices connected to your ProtonVPN router. Using the app at the same time as the router VPN may cause conflicts and connection issues.

Still having issues?

Feel free to submit a ticket and we will get back to you as soon as possible.

How do I find my router local IP address?

Dave · May 3, 2019 ·

The Local IP Address is the address that you can use to access a router’s firmware settings. Use the below instructions to find the local IP Address of the router you are connected to.

Make sure you are connected to the FlashRouter’s network via ethernet or WiFi. Keep in mind these instructions may vary based on your current software version.

Find IP Address in Windows

1.  Open the Window search box, and search “command prompt”

How to Find IP Address using Windows Command Prompt

2. Type “ipconfig” and press Enter.

3. Your router’s local IP address will be listed next to Default Gateway.

How to Find IP Address using Windows Command Prompt 2

Find IP Address in Apple / Mac

1. Open System Preferences, and select Network.

Find Static DNS settings for FlashRouter DD-WRT Using a MAC Computer

2. Select the adapter that is connected via ethernet or wireless. This will vary based on your current connection.

3. Select Advanced.

How to Find IP Address using a MAC Computer 2

4. Select the TCP/IP tab.

5. Your router’s local IP address will be listed next to Router.

Find IP Address in iOS

1.  Open Settings

2. Select WiFi, and select the blue icon next to your current connection.

Select FlashRouters DD-WRT Wireless Network in order to Check Static IP Network Settings on iOS Mobile Device

3. Your router’s local IP address will be listed next to Router.

How to Find IP Address on IOS 2

Find IP Address in Android

1. From the top of the screen, swipe down to display settings.

2. Select WiFi.

WiFi Icon and Settings in Android Mobile Device

3. Select your current network.

How to Find IP Address on Android Device

4. Click on the gear next to Network Name (note this may be different on varying Android devices)
5. Click Advanced
6. Your router’s local IP address will be listed as the Gateway under Network Details.

Find Router IP on Android

Once you have followed these instructions to find the Local IP Address of the router you can enter the Local IP address in your web browsers URL to access the router’s firmware settings.

Getflix SmartDNS Setup

TeamFlashRouters · Apr 4, 2019 ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

New customer Signup for GetFlix SmartDNS Service

Login to Getflix’s website login page.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

Surfshark VPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 23, 2025 ·

Your Privacy Hero NordVPN Router uses cloud-based management, which means you can securely access and adjust your router settings from anywhere, on any device with an internet connection. Whether you’re connected through your phone, another Wi-Fi network, or directly to the Privacy Hero network, setup and management are always within reach.

Follow the steps below to connect your Privacy Hero to Surfshark WireGuard® or OpenVPN servers.

:point_right: Don’t have a Privacy Hero yet? Get your Privacy Hero Router for Surfshark here

Surfshark Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

Privacy Hero Change VPN Providers

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose Wireguard and go to the Router section.

8. Now go to Locations, and click on the server location you wish to use. Then, download the server file.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Surfshark OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

Privacy Hero Change VPN Providers

5. In a new tab login to your Surfshark account.

6. Navigate to the VPN > Manual Setup tab.

7. Now choose OpenVPN and go to the Router section.

8. Now go to Credentials and find your OpenVPN specific Username and Password.

9. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

10. Now go back to the Surfshark account page, and press Locations. 

11. Click on the country name that you want to choose, and Download any of the available server files from the list. (We recommend download the UDP version of the server file).

12. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

13. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your Surfshark VPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Surfshark IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Streaming Relocation

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the Streaming symbol.

Privacy Hero Streaming

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

Privacy Hero select Region

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Creating User Profiles and Adding Devices to Profiles

TeamFlashRouters · Apr 3, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Privacy Hero router allows for User Profile creation. Doing so allows you to group different user’s devices together to customize the following rules:

  • Internet access scheduler (Bedtime settings)
  • Internet Safe Search
  • Youtube Safe Search
  • Block Adult Content

This makes the Privacy Hero a great router option for families and internet addicts.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click Create New Profile.

Privacy Hero Create New Profile

5. Set the Profile Name, select the Profile Icon, and click Save.

Privacy Hero Set Profile Name

6. Click the name of the User Profile.

Privacy Hero Select Profile

7. Select Devices.

Privacy Hero Select Devices

8. Select Manage Devices.

Privacy Hero Select Manage Devices

9. If you have not already connected your devices to the Privacy Hero network via wireless or ethernet you can do so now. Refresh the page after connecting a new device and it will appear in the list where you can select Move to “Profile Name” to move the device to the appropriate profile. By default new devices are in the Shared profile.

Privacy Hero Move to User Profile

If your devices were already connected to the Privacy Hero network and you are having issues identifying them I would recommend the following steps:

  1. Click the Devices icon.
  2. Select the device in question.
  3. Click Nerd and note down the IP Address of the device.
  4. Go to the network settings of your device where it will display the local IP Address and match that to the IP Address noted in Privacy Hero.

This is how you can identify a device that is not properly named.

10. Now that your devices are assigned you can set the Bedtime Settings (Internet Scheduler) and Safe Surf settings for your new Profile.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ProtonVPN Setup Guide for Privacy Hero

TeamFlashRouters · Sep 17, 2025 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

ProtonVPN Wireguard Setup for Privacy Hero (recommended)

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.

Privacy Hero Change VPN Providers

5. In a new tab login to your ProtonVPN account.

6. Go to the Downloads section of your ProtonVPN account page.

7. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.

8. Click on the country name that you want to choose, and Download any of the available server files from the list.

9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

Wireguard connection

ProtonVPN OpenVPN Setup for Privacy Hero

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the VPN symbol.

Privacy Hero Setup VPN

4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.

Privacy Hero Change VPN Providers

5. In a new tab login to your ProtonVPN account.

6. Navigate to the Account tab and find your OpenVPN specific Username and Password.

FlashRouters DD-WRT Privacy APP ProtonVPN OpenVPN Specific Username and Password

7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.

8. Go to the Downloads section of your ProtonVPN account page.

9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”

10. Click on the country name that you want to choose, and Download any of the available server files from the list.

11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.

12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!

Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the ProtonVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.

Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.

TROUBLESHOOTING

Still having issues? Contact our Support Team.

Troubleshoot Here

Why can’t I send emails while connected to VPN?

TeamFlashRouters · Jun 4, 2019 ·

Can’t send or receive emails? Connecting to a VPN server can result in your email client not being able to send or receive emails. This can happen for several reasons:

  • The VPN provider you are connected to is blocking the ports the email client is using (SMTP).
  • Your email service is blocking access to datacenter IPs
  • Your email service is only allowing access to residential IPs
  • Your email service is only allowing access to IPs of its own country
  • Your email service is only allowing access to certain ISPs

This issue will only occur with email client applications and not with web browser email.

Steps to take if your email is not working

Change SMTP port

Access the settings of your email client and change the SMTP port to 587 or 465.

Change the VPN server

Connect to a different VPN server. The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Disconnect from VPN

Disconnect from VPN on the FlashRouter and use your ISP Internet connection when using email.

Dual router setup users can leave the VPN running on the FlashRouter and simply connect to the other router’s network when using email.

Contact your VPN Service Provider

In some cases if you contact your VPN service provider they will be able to give you access to a specifically requested e-mail service.

Privacy Hero Activation and Setup

TeamFlashRouters · Feb 8, 2023 ·

Follow this article when you receive your new Privacy Hero router to create your Privacy Hero account, connect your Privacy Hero to the Internet, and customize your network so it is ready to use.

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone or your other Wi-Fi network.

Create your Privacy Hero account

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Select Create Account.

Privacy Hero create Account

3. Enter the Email address you want to set for your Privacy Hero account. This will be your login to the Privacy Hero settings moving forward. Click Create Account.

Privacy Hero Enter account email

4. Go to your Email inbox and check for an email from Privacy Hero and click the Confirm email address link. This email may be in your Promotions or Spam inbox if it is not appearing in your main inbox.

Privacy Hero Confirm Email

5. Enter the password that you want to use for your Privacy Hero account. Be sure to note this in a secure location so you do not forget. Click Submit.

Privacy Hero create password

6. You have now created your Privacy Hero account. You will use this login to access the Privacy Hero router settings.

Activate your Privacy Hero Internet and setup Wi-Fi

1. You will then be taken to the Router Activation steps. Connect the ethernet cable that the Privacy Hero came with from an open Ethernet port on your ISP modem or other router to the WAN/Internet (blue) port of the Privacy Hero.

Then power the Privacy Hero device on by connecting the power supply. This is shown in the video on the page as well. Wait about a minute or so for the Privacy Hero router to fully boot up and then click I’m Connected.

Wire Up Privacy Hero

2. The next page may say Router Found or ask you to enter the Activation Code. If it asks for the Activation Code that will be the code printed on the bottom of the Privacy Hero. Enter this code and click Next.

Privacy Hero Router Found

3. Set the Wi-Fi name and password for connecting your devices to the Privacy Hero network. Make sure it is not a duplicate name of an existing Wi-Fi network. Click Next.

Privacy Hero Set wifi name and password

4. To activate your 1 Year NordVPN code:

Click on Claim NordVPN 1 Year Code Now

NordVPN Claim Code

Go to the Account section of your router settings.

Copy the NordVPN code shown under Claim NordVPN 1 Year Code.

PH Nord Code

Go to the NordVPN activation page.

This code can be used with a new or existing NordVPN account.

NordVPN Activate Page

5. You are now all set to begin joining your devices to the new Privacy Hero network with the Wi-Fi name and password you entered and setting up some of the Privacy Hero features.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Setup on Roqos

TeamFlashRouters · Dec 24, 2021 ·

Preparing for PIA Setup

Obtain your PIA login information

If you are not already an PIA user Sign Up Now.

1. Visit PIA’s website login page.

PIA login

2. Successfully log in with your account information.

Connecting to PIA in the Roqos Core

Access the Roqos Core UI

1. Login to the Roqos Core web app in a browser on any computer or smart device.

2. Click VPN from the navigation menu and then click VPN OUT.

Roqos VPN Out

3. Click the Connect to box.

Roqos PIA Connect to

4. In the Connect dropdown choose 3rd Party VPN Providers and for the VPN Provider dropdown choose Private_Internet_Access.

Roqos PIA select provider

Enter your PIA information

In the Username and Password field enter the PIA Username and Password that you logged in with.

Roqos PIA enter username and password

Select a PIA server

Click the Server dropdown and type in or scroll to your preferred server location.

Roqos PIA server select

Click the Save button.

Roqos PIA Save Settings

Connect to PIA

Once you click Save you will be returned to the VPN OUT menu.

Click the Connect button to start your PIA connection. Please be patient as the router connects your entire network through VPN.

Roqos VPN Connect

Assign devices to connect to VPN

By default there are no devices assigned to the VPN tunnel. Click Included Devices. From this page you can choose if all devices should connect to PIA or only certain devices.

Roqos PIA Included Devices

From the dropdown select Include all devices if you want every device that connects to the Roqos to connect to PIA. Then click Save.

Roqos VPN Include All Devices

If you only want specific devices to connect to PIA while others bypass the VPN connection select Include selected devices from the dropdown and then toggle the sliders for the devices you want connected to VPN. Click Save.

Roqos VPN Include Selected devices

Verify a successful PIA connection

Make sure you are connected to the Roqos network via WiFi or ethernet connection on your device.

Visit PIA’s IP Check to verify your new IP Address and virtual location.

You should see Connected at the top of the page underneath Private_Internet_Access.

Connect to a different PIA server

To change your server click Disconnect on the VPN OUT page then return to the Connect To section to select a new server from the Server dropdown and click Save. Now click Connect once again on the VPN Out page.

Disconnect from PIA

To disconnect from PIA click the Disconnect button.

TROUBLESHOOTING

Still having issues? Visit the FR Privacy App Troubleshooting section.

Troubleshoot Here
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