Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network
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Private Internet Access VPN Setup Guide for Privacy Hero
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Private Internet Access from the dropdown.
5. Enter your correct PIA account login username and password and click Save.
6. Click Save if you want to automatically connect to the ideal server location as recommended by Private Internet Access.
Or, connect to a specific server location click Advanced Options and then type in the PIA server name you would like to use. (All server names are noted below).
Then click Save.
North America
bahamas.privacy.network
ca-ontario.privacy.network
ca-toronto.privacy.network
ca-vancouver.privacy.network
ca-montreal.privacy.network
greenland.privacy.network
gt-guatemala-pf.privacy.network
mexico.privacy.network
panama.privacy.network
sanjose.privacy.network
us-alabama-pf.privacy.network
us-alaska-pf.privacy.network
us-arkansas-pf.privacy.network
us-atlanta.privacy.network
us-california.privacy.network
us-chicago.privacy.network
us-connecticut-pf.privacy.network
us-denver.privacy.network
us-florida.privacy.network
us-houston.privacy.network
us-idaho-pf.privacy.network
us-indiana-pf.privacy.network
us-iowa-pf.privacy.network
us-kansas-pf.privacy.network
us-kentucky-pf.privacy.network
us-lasvegas.privacy.network
us-louisiana-pf.privacy.network
us-maine-pf.privacy.network
us-massachusetts-pf.privacy.network
us-michigan-pf.privacy.network
us-minnesota-pf.privacy.network
us-mississippi-pf.privacy.network
us-missouri-pf.privacy.network
us-montana-pf.privacy.network
us-nebraska-pf.privacy.network
us-new-hampshire-pf.privacy.network
us-new-mexico-pf.privacy.network
us-newyorkcity.privacy.network
us-north-carolina-pf.privacy.network
us-north-dakota-pf.privacy.network
us-ohio-pf.privacy.network
us-oklahoma-pf.privacy.network
us-oregon-pf.privacy.network
us-pennsylvania-pf.privacy.network
us-rhode-island-pf.privacy.network
us-seattle.privacy.network
us-siliconvalley.privacy.network
us-south-carolina-pf.privacy.network
us-south-dakota-pf.privacy.network
us-texas.privacy.network
us-tennessee-pf.privacy.network
us-vermont-pf.privacy.network
us-virginia-pf.privacy.network
us-washingtondc.privacy.network
us-west-virginia-pf.privacy.network
us-wisconsin-pf.privacy.network
us-wyoming-pf.privacy.network
us3.privacy.network
us-baltimore.privacy.network
us-honolulu.privacy.network
us-newjersey.privacy.network
us-saltlakecity.privacy.network
us-streaming-2.privacy.network
us-streaming.privacy.network
us-wilmington.privacy.network
South America
ar.privacy.network
bo-bolivia-pf.privacy.network
bogota.privacy.network
br.privacy.network
ec-ecuador-pf.privacy.network
pe-peru-pf.privacy.network
santiago.privacy.network
uy-uruguay-pf.privacy.network
venezuela.privacy.network
Europe
al.privacy.network
ad.privacy.network
austria.privacy.network
brussels.privacy.network
ba.privacy.network
sofia.privacy.network
zagreb.privacy.network
czech.privacy.network
de-berlin.privacy.network
de-frankfurt.privacy.network
denmark.privacy.network
denmark-2.privacy.network
spain.privacy.network
es-valencia.privacy.network
ee.privacy.network
fi.privacy.network
fi-2.privacy.network
france.privacy.network
gr.privacy.network
hungary.privacy.network
italy.privacy.network
italy-2.privacy.network
is.privacy.network
ireland.privacy.network
man.privacy.network
lv.privacy.network
liechtenstein.privacy.network
lt.privacy.network
lu.privacy.network
malta.privacy.network
md.privacy.network
monaco.privacy.network
montenegro.privacy.network
nl-amsterdam.privacy.network
mk.privacy.network
no.privacy.network
poland.privacy.network
pt.privacy.network
ro.privacy.network
sweden.privacy.network
sweden-2.privacy.network
rs.privacy.network
sk.privacy.network
slovenia.privacy.network
swiss.privacy.network
tr.privacy.network
uk-london.privacy.network
uk-manchester.privacy.network
uk-southampton.privacy.network
uk-2.privacy.network
ua.privacy.network
Asia
ae.privacy.network
bangladesh.privacy.network
cambodia.privacy.network
china.privacy.network
cyprus.privacy.network
georgia.privacy.network
hk.privacy.network
in.privacy.network
israel.privacy.network
jakarta.privacy.network
japan.privacy.network
japan-2.privacy.network
kazakhstan.privacy.network
kr-south-korea-pf.privacy.network
kualalumpur.privacy.network
macau.privacy.network
mongolia.privacy.network
np-nepal-pf.privacy.network
philippines.privacy.network
qatar.privacy.network
saudiarabia.privacy.network
sg.privacy.network
srilanka.privacy.network
taiwan.privacy.network
vietnam.privacy.network
yerevan.privacy.network
Oceania
au-adelaide-pf.privacy.network
au-australia-so.privacy.network
au-brisbane-pf.privacy.network
aus-melbourne.privacy.network
aus-perth.privacy.network
au-sydney.privacy.network
nz.privacy.network
Africa
dz.privacy.network
egypt.privacy.network
morocco.privacy.network
nigeria.privacy.network
za.privacy.network
8. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. Enter your PIA Account login as the Username and Password.
6. Now log in to your PIA Account page.
7. Go to the Downloads section.
8. Scroll down to the bottom of the page, and go to OpenVPN Configuration Generator.
9. Choose OpenVPN 2.4 or newer and Linux.
10. From the Select Port section, choose UDP/1198 AES-128-CBC for a faster connection or choose UDP/1197 AES-256-CBC for stronger security as shown in the image below then Click Generate to download the server configuration file.
11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page then click Save.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your PIA VPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the Private Internet Access IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings.
What do the lights on my Roqos Core mean?
- White (looks blueish white on Teal colored Roqos Cores): System startup
- Solid Red: System is up, but there is no internet connection. Roqos Core cannot detect a network link either.
- Flashing Red: System is up and there is an ethernet cable connected to Internet port, however Roqos Core is unable to reach the internet. Usually happens with bad ethernet cable, or cable modem/ISP modem not giving IP address to Roqos Core due to ISP provisioning issues, or some other type of network setting blocking Roqos Core’s access to the internet. First thing to try in this scenario is to reboot the ISP router/modem upstream of Roqos Core.
- Flashing Blue: Roqos Core is up and connected to the internet, but it is not yet activated. Brand new Roqos Cores, or Roqos Cores that are factory reset will show this behavior when they are ready to be activated again.
- Blue (deep blue color, different from #1): Roqos Core is up and activated, everything is normal.
How to Access Your GL.iNet FlashRouter Settings
This quick guide walk you through connecting to your GL.iNet FlashRouter (Flint, Slate, Beryl, or Marble) and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.
Step 1. Connect Your Device to the Router
You can connect by WiFi or Ethernet:
- WiFi: Look for a network name like FlashRouter24 or FlashRouter50
- The WiFi password has been set to: Wireless#9483C
- ⚠️ Be sure to capitalize the “W” in
- Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).
👉 Pro tip: Disconnect from any other WiFi networks during setup.
Step 2. Open the Router Login Page
- Open a web browser (Chrome, Safari, Firefox, Edge).
- In the address bar, type: 192.168.8.1
- Press Enter.
This is the local router dashboard address (not a public website). If the page doesn’t load:
- Try a different browser.
- Clear your cache.
- Ensure your device is connected to the FlashRouter network.
Step 3. Log In to the Router Settings
- Default password:
glopenwrt1oropenwrt - This is the factory default for all GL.iNet routers shipped by FlashRouters.
💡 Once you’re in, you can update your admin password in the settings for extra security.
Next Steps
Now that you’ve accessed your GL.iNet FlashRouter, you can:
- Set up your VPN service
- Customize your WiFi name and password
- Adjust device controls and security settings
Check our support library for your specific VPN setup guide.
Open Ticket
OPEN SUPPORT TICKET
Please fill out the form below and be sure to use the same e-mail on file so we can streamline our diagnoses of your issue.
[zendesk_request_form]
How to Access Your AsusWRT FlashRouter Settings
This quick guide will walk you through connecting to your AsusWRT FlashRouter and logging into the admin settings page. You’ll use either WiFi or an Ethernet cable, then access the router dashboard through your browser.
Step 1. Connect Your Device to the Router
You can connect by WiFi or Ethernet:
- WiFi: Look for a network name like FlashRouter24 or FlashRouter50.
- The WiFi password is set to: Wireless#[First 5 characters of your router’s MAC]
- Example: If your MAC is CC28A07E70A8, your WiFi password is Wireless#CC28A.
- ⚠️ Be sure to capitalize the “W” in Wireless.
- Ethernet: Plug an Ethernet cable from your computer into one of the router’s LAN ports (usually marked or color-coded differently from the WAN port).
👉 Pro tip: Disconnect from any other WiFi networks during setup.
Step 2. Open the Router Login Page
- Open a web browser (Chrome, Safari, Firefox, Edge).
- In the address bar, type: 192.168.50.1 or go to asusrouter.com
- Press Enter.
This is the local router dashboard address (not a public website). If the page doesn’t load:
- Try a different browser.
- Clear your cache.
- Ensure your device is connected to the FlashRouter network.
Step 3. Log In to the Router Settings
- Default username:
flashrouter - Default password:
asuswrt-admin1 - Some older devices may use:
asuswrt1orasuswrt - This is the factory default for AsusWRT routers shipped by FlashRouters.
💡 Once you’re in, you can update your admin password in the settings for extra security.
Next Steps
Now that you’ve accessed your AsusWRT FlashRouter, you can:
- Set up your VPN service
- Customize your WiFi name and password
- Adjust device controls and security settings
Check our support library for your specific VPN setup guide.
How do I reset and reconfigure my FlashRouter?
When is a router reset needed?
A reset of the FlashRouter should only be performed in the following instances:
- You have exhausted all other troubleshooting methods and cannot access your router settings.
- A backup file was saved of your previously working settings.
- Username and password to access the FlashRouter’s settings are not working.
- Power light on the router is blinking steadily.
- Firmware upgrade was performed with Reset to Default settings selected.
Reset Router
Asus FlashRouters:
- While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
- You will see the lights on the router flashing steadily and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Linksys and Netgear FlashRouters:
- While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
- You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Access Router Settings
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “dd-wrt” and will likely not require a password to join. If it does require a password to join the password will be the default wireless password found on the bottom of the router.
2. Open your web browser and enter 192.168.1.1 in the URL.
3. Delete the dots and enter the new administration login in the Router Username, Router Password, and Re-enter to confirm fields.
TYPE CAREFULLY when setting the administration login as a typo will result in needing to reset the router again.
Change Local IP Address and DNS
Navigate to Setup > Basic Setup
1. Set the Local IP Address to 192.168.11.1
2. Set the Static DNS 1 to 8.8.8.8
3. Set the Static DNS 2 to 8.8.4.4
4. Set the Static DNS 3 to 208.67.220.220
CLICK SAVE
Setup WiFi
Navigate to Wireless > Basic Settings
Find your FlashRouter model in the WiFi Setup section and replicate the wireless settings on this page.
CLICK APPLY SETTINGS
REBOOT ROUTER
Connect to the FlashRouter's network
You will be able to connect to the newly setup wireless network using the details you set. The router will now be accessible at 192.168.11.1
Back up your settings
- Click the Backup button.
- A file named nvrambak.bin will be saved to your computer.
- You can load nvrambak.bin to restore your settings in the event of a reset.
Number test
- Visit ExpressVPN’s website login page
- Successfully log in with your account information. Select Setup on More Devices.
- Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.
How do I reset and reconfigure my ExpressVPN/Aircove FlashRouter?
When is a router reset needed?
A reset of the FlashRouter should only be performed in the following instances:
- You have exhausted all other troubleshooting methods and cannot access your router settings.
- Password to access the FlashRouter’s settings are not working.
- Power light on the router is blinking steadily.
- Router is not accessible after upgrading the firmware
Reset Router
Asus FlashRouters:
- While the router is powered off press and hold the WPS button on the back or side of the router. Power up the router while continuing to hold the WPS. Continue to hold for 15 seconds as the router powers on (note this could be up to 45 seconds on some models before lights flash).
- You will see the lights on the router flashing steadily and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Aircove, Linksys and Netgear FlashRouters:
- While the router is plugged in, find the reset button located on the back of the router. You will need a pin or pencil to hold down the button for 15 seconds.
- You will see the lights on the back of the router flash simultaneously and this is how you know you have reset the router.
- Let the router sit for about a minute and then reboot the router.
Access Router Settings
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Click Get Started on the ExpressVPN page that is displayed.
4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.
4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.
Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.
5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.
6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.
7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.
8. Your ExpressVPN FlashRouter is now fully setup!
ExpressVPN/Aircove FlashRouter Internet Setup and Activation
Follow this article when you receive your new ExpressVPN FlashRouter to connect your FlashRouter to the Internet via ExpressVPN and customize your network so it is ready to use.
Obtain your ExpressVPN Activation Code
If you are not already an ExpressVPN user Sign Up Now.
1. Visit ExpressVPN’s website login page.
2. Copy your ExpressVPN Activation code and paste it into a document or leave this page open while you proceed with the instructions.
Access Router Settings
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Click Get Started on the ExpressVPN page that is displayed.
4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.
4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.
Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.
5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.
6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.
7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.
8. Your ExpressVPN FlashRouter is now fully setup!
Change VPN Protocols on ExpressVPN/Aircove firmware
Changing the VPN protocol your ExpressVPN FlashRouter is using can help with obtaining faster speeds while connected to VPN and connectivity issues in some regions of the world. A great advantage of using ExpressVPN firmware is the ability to use multiple protocols such as OpenVPN, IKEv2, and ExpressVPN’s own protocol Lightway.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Select VPN Options on the left hand side of the menu.
5. Select VPN Preferences on the left hand side of the menu.
6. Choose the VPN protocol that best suits your needs. We typically see the fastest speeds while using the Lightway – UDP or IKEv2 protocols. Click Save.
7. Click OK and then select Dashboard.
8. Click Disconnect to turn the VPN connection off.
9. Click Connect to turn the VPN connection back on so it is using the new Protocol you selected.
Change Wireless Channels on ExpressVPN/Aircove firmware
Changing the wireless channel on your ExpressVPN FlashRouter can help with WiFi stability and allows you to use a wireless channel with less traffic in your local environment.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Select Network Settings on the left hand side of the menu.
5. Select Wi-Fi Settings on the left hand side of the menu.
6. Select Advanced Settings.
7. Select the Channel Width and Main Channel you want your ExpressVPN FlashRouter to use. Note that higher 5GHz Wi-Fi channels will not be compatible with older devices. Click Save. Click Continue.
Separate 2.4GHz and 5GHz Wi-Fi bands on ExpressVPN/Aircove firmware
By default ExpressVPN firmware bonds the 2.4GHz and 5GHz wireless networks to a single wireless network name. Your device will automatically choose which one will provide the best connection. You can separate these networks to have unique Wi-Fi names so you can control which network your devices will use.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Select Network Settings on the left hand side of the menu.
5. Select Wi-Fi Settings on the left hand side of the menu.
6. Click the toggle for Separate 2.4GHz and 5GHz Wi-Fi.
7. Separate Wi-Fi details for the 5GHz band will now display. You can change the name and password if you so choose or leave it with the default name and password with “-5GHz” added to the name. Click Save. Click Continue.
Using Device Groups to bypass VPN on ExpressVPN/Aircove firmware
Bypassing the ExpressVPN tunnel on certain devices allows you to have multiple IP Addresses while connected to the same router. This feature is very helpful with certain websites where VPN is blocked such as streaming services and banking information.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Select VPN Off on the right hand side of the menu.
5. Click and drag the device that you want to bypass the VPN tunnel to the No VPN area.
The devices assigned to No VPN will now correct directly to your ISP internet while the devices in the VPN group will remain connected to the VPN server.
Using Device Groups to connect to multiple VPN locations on ExpressVPN/Aircove firmware
ExpressVPN offers a great feature of connecting the FlashRouter to multiple ExpressVPN servers at the same time. You can then assign your devices to the location that you wish.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Select Add Group and name the new group or select one of the pre-named groups below.
5. Click the three dots next to the new server location and type in the location you want to connect to. Click the new location to connect.
5. Click and drag the device that you want assigned to the VPN New Group.
The devices assigned to new group will now connect to that location while the devices in the first VPN group will remain connected to the VPN server selected in that area.
Change server locations on ExpressVPN/Aircove firmware
You can change the ExpressVPN server location at any time so your Internet connection appears as originating from that location.
1. Connect to the FlashRouter’s network via ethernet cable or wireless.
2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.
3. Login with your ExpressVPN FlashRouter admin password.
4. Click the three dots next to the server location.
5. Type in the location you want to connect to. Click the new location to connect.
6. You are now connected to the new server location.
ExpressVPN offers servers in locations all over the world. Typically for speeds it is best to connect to the server closest to your actual location. Clicking a country instead of a city will connect you to the ideal city in that country.