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ExpressVPN Setup for AsusWRT Firmware Routers

· ·

You can connect to ExpressVPN on your AsusWRT router using OpenVPN.

Quick Options

  • OpenVPN: Download your preferred server .ovpn configuration file from the ExpressVPN website.

:point_right: If you are not already a ExpressVPN user Sign Up Now.

EXPRESSVPN SETUP GUIDE FOR ASUSWRT

1. Log in to your account on the ExpressVPN website.

2. In the “Set up your devices” section, click More and select Manual Configuration from the menu options.

3. Copy the Username and Password that are displayed on the right

ExpressVPN Manual Service Credentials

4. Download a server file from any of the available regions shown in the ExpressVPN Manual Configuration section (Americas, Europe, Asia Pacific, etc)

ExpressVPN Download .ovpn file

5. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

6. Navigate to the VPN tab and then click on the VPN Fusion tab, then click Add Profile

Click the VPN Button
VPN Fusion Add Profile

7.  Fill in your NordVPN information then click Apply and Enable.

  • Connection Name: Choose a name for your ExpressVPN OpenVPN connection.
  • VPN Type: Select OpenVPN
  • Import .ovpn File: Upload the OpenVPN file that you downloaded.
  • Username and Password: Copy and paste your ExpressVPN manual service credentials from step 3.

8. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router.

Asus ExpressVPN Connected

9. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device
  1. Connect your devices to the Asus router network and visit the ExpressVPN website, at the top it should display Your Status: Protected.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

🚫📱Do not run ExpressVPN apps on devices connected to your ExpressVPNrouter. Using the app at the same time as the router VPN may cause conflicts and connection issues.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

NordVPN Asus AX1800S OpenVPN Setup

· ·

Preparing for NordVPN Asus AX1800S Setup

Obtain your NordVPN manual Username and Password

If you are not already an NordVPN user Sign Up Now.

1. Log in to your account on the NordVPN website.

NordVPN login

2. Click NordVPN on the left hand side and then click Setup NordVPN manually.

NordVPN setup manually

3. Enter in the verification code that was sent to your email.

NordVPN verify code

4. Copy and paste your NordVPN manual username and password to a secure location. This is the username and password you will enter into the router settings to connect to NordVPN.

NordVPN credentials

Download your NordVPN .ovpn file

1. There are two options for obtaining the .ovpn file. The first and recommended is to navigate to NordVPN’s server recommendation page. Click Recommended Server to display the fastest server based on your actual location. You can adjust the country if you don’t want to connect to the recommended country.

Then click Show Available Protocols. Click Download Config next to OpenVPN UDP. This will download the .ovpn file to your computer for this server. Do not open this file.

NordVPN Recommended Server

The second method to obtain a server is for connecting to a specific server number that you know you want to use. This applies to NordVPN Dedicated IP servers if you are signed up for that service. Go to NordVPN’s .ovpn file page. Then search for the server number that you want to use and click Download UDP.

NordVPN Download Specific Server

Asus AX1800S Router Setup for NordVPN

Login to Asus firmware settings in a browser on any computer or smart device connected to the FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Asus AX1800S VPN Settings

3. Click Add Profile.

Asus AX1800S VPN Settings

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

Asus AX1800S OpenVPN upload

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your NordVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your NordVPN email login and password. Click OK.

7. Click the Activate button.

Verify a successful NordVPN connection

  1. You should now see a check mark in the Connection Status area.
  2. Visit NordVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to NordVPN.

How to change the NordVPN server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.
  3. Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Mullvad WireGuard Setup

· ·

Preparing for Mullvad WireGuard Setup

Verify your Mullvad login information

If you are not already a Mullvad user Sign Up Now.

Log in to your account on the Mullvad website.

Mullvad Login

Select Manage ports and WireGuard Keys displayed on the account page.

Mullvad Manage ports and WireGuard Keys

DD-WRT Router Setup for Mullvad WireGuard

Navigate to Setup > Tunnels 

Enter Mullvad WireGuard settings

1. Click Add Tunnel.

2. Set Tunnel to Enable.

Setup - Tunnel - Enable Tunnel

3. Select Wireguard from the dropdown.

Setup - Tunnel - Select Wireguard

4. Click Add Peer.

Setup - Tunnel - Add Peer

5. Set Endpoint to Enable.

Setup - Tunnel - Enable Endpoint

6. Set Router Allowed IP’s via tunnel and Use Pre-shared Key to Disable.

Setup - Tunnel - Disable Preshare Key and Allow IP

7. Click Generate Key.

Setup - Tunnel - Generate Key

8. Set Advanced Settings to Enable.

Setup - Tunnel - Enable Advanced Settings

9. Copy the Local Private Key.

Setup - Tunnel - Copy Local Private Key

10. In a new tab (leave the DD-WRT settings opened), go to your Mullvad Account and click Manage Ports and WireGuard Keys.

Mullvad Account - Manage ports and Wireguard Keys

11. Click WireGuard configuration file.

Mullvad - Wireguard configuration file

12. Select Linux as your Platform.

Mullvad - Select Linux

13. Click Manage Keys.

Mullvad - Manage Keys

14. Paste the copied Local Private key to the Manage WireGuard Keys field and click Import Keys.

Mullvad - Import Key

15. Select your Country, City, and Server number that you want to connect to.

Mullvad - Select Location

16. Click Advanced Settings.

Mullvad - Advanced Settings

17. Set the Tunnel Traffic to Only IPv4.

Mullvad - Only IPv4

18. Click Download File.

Mullvad - Download Config

19. Open the config file that was downloaded to your computer with NotePad or Notepad++ for Windows or TextEdit for Mac.

20. In the downloaded config file under [Interface] enter the Address into the IP Addresses/Netmask(CIDR) field in the DD-WRT settings.

Config File - Copy IP Address
Setup - Tunnel - IP Address Netmask Note

Certain DD-WRT builds will show two separate fields here: IP Address and Subnet Mask. If that is the case set the IP Address field to the Address without the /32 added and set the Subnet Mask to 255.255.255.255

21. In the config file under [Peer] copy the PublicKey and paste it into the Peer Public Key field in the DD-WRT Settings.

Config File - Copy PublicKey
Setup - Tunnel - Paste Public Key

22. In the config file under [Peer] copy the Endpoint and paste it into the Endpoint Address field.

Config File - Endpoint
Setup - Tunnel - Endpoint Address

23. At the bottom of the page click Save and then click Apply Settings.

Enter Mullvad WireGuard Commands

Navigate to Administration > Commands

1. Copy and paste the text below and click Save Startup.

sleep 30
echo "Update route table on startup..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
mkdir -p /tmp/etc/config
ln -s /tmp/custom.sh /tmp/etc/config/wg-route-fix.wanup
echo "... Done route table update."

2. Copy and paste the text below and click Save Custom.

#!/bin/sh
sleep 5
echo "Update route table on wanup ..."
WGSERVER=$(/usr/sbin/nvram get oet1_rem0)
WANGW=$(/usr/sbin/nvram get wan_gateway)
WANIF=$(/usr/sbin/nvram get wan_iface)
route add -host $WGSERVER gw $WANGW dev $WANIF
route del default
route add default dev oet1
ip route flush cache
echo "... Done route table update."

3. Copy and paste the text below and click Save Firewall.

WANIF=$(/usr/sbin/nvram get wan_iface)
iptables -t nat -I POSTROUTING -o oet1 -j MASQUERADE
iptables -I FORWARD -i br0 -o $WANIF -m state –state NEW -j REJECT –reject-with icmp-host-prohibited
iptables -I FORWARD -i br0 -p tcp -o $WANIF -m state –state NEW -j REJECT –reject-with tcp-reset

Set Mullvad DNS servers

Navigate to Setup > Basic Setup

Set Static DNS 1 to 10.64.0.1

Set Static DNS 2 to 193.138.218.74

Setup - Basic Setup - Mullvad DNS

Click Apply Settings.

Reboot the FlashRouter

Navigate to Administration > Management

Scroll to the bottom of the page and click the red Reboot Router button. Wait for the FlashRouter to reboot and then reconnect.

Verify a successful Mullvad connection

Navigate to Setup > Tunnels

  1. You should see Endpoint, Latest handshake, and Transfer in the WireGuard status area.
  2. Visit Mullvad’s IP Check to verify your status as using Mullvad.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Getflix SmartDNS Setup

· ·

Getflix offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not both be configured at the same time. When using a SmartDNS connection make sure to disable your VPN connection on the FlashRouter.

Login to Getflix

If you are not already a Getflix user Sign Up Now.

New customer Signup for GetFlix SmartDNS Service

Login to Getflix’s website login page.

Visit Getflix’s DNS servers list page and note the DNS servers of the location you would like to access content from.

Getflix DNS Server Location Addresses for FlashRouter DD-WRT Settings

Enter Getflix SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of Getflix SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Register your IP Address

When the router is fully booted back up visit your Getflix user dashboard and make sure your IP Address is registered with Getflix. If it is not click Force IP Update.

Register IP Address for Getflix use on FlashRouter DD-WRT

Once you are successfully registered you can now access your desired regional content on any device that connects to the FlashRouter’s network.

IPVanish Cudy OpenVPN Setup

· ·

Preparing for IPVanish Cudy Setup

Download your IPVanish .ovpn file

If you are not already an IPVanish user Sign Up Now.

1. Log in to your account on the IPVanish website.

IPVanish login

2. Successfully log in with your account information then go to IPVanish .ovpn file page.

3. Click on the .ovpn file for the server location you want to use to dowloand the .ovpn file. Do not open this file.

IPVanish download ovpn

Cudy Router Setup for IPVanish

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

Cudy General Settings

2. Click VPN.

Cudy VPN Tab

3. Toggle the Enable switch to On.

Cudy enable VPN

4. Select OpenVPN Client from the Protocol dropdown.

Cudy select OpenVPN Client

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

Cudy OpenVPN Browse button

6. Enter your IPVanish account login email and password that you obtained earlier in the Username and Password.

Cudy IPVanish enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful IPVanish connection

  1. You should now see a CONNECTED message.
  2. Visit IPVanish’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to IPVanish.

How to change the IPVanish server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Managing User Profiles on Roqos

· ·

User Profiles allow you to organize your devices connected to the Roqos Core. This allow you to see a user profile’s usage history, set a schedule when devices are allowed to connect to the Internet, and filter out specific content such as explicit websites and games.

Login to Roqos Core UI web app in a browser on any computer or smart device.

Adding new User Profile

1. Click the navigation menu and select Users.

2. To add a new User Profile click Add User.

3. In the Name field enter the name for the User Profile. You can add an image for the User Profile here as well.

4. You will see a list of devices connected to the Roqos Core at the bottom of the page. Check the box of the devices that you would like to add to this User Profile. Then click Save.

Tracking Usage History

1. Click the User Profile that you want to review.

2. Select Usage History.

3. On the new page you can view usage by Top Visited, All Activity, and Activity Graph.

Schedule Pauses

1. Click the User Profile that you want to review.

2. Select Scheduled Pauses.

3. Click Add Schedule.

4. From here you can set the name of the schedule, the days that the schedule will be in effect, and if the schedule should be applied all day or during specific hours. Click Save.

Filters

1. Click the User Profile that you want to review.

2. Select Filters.

3. From here you can use the toggle to Block explicit websites and Block explicit search results.

4. In the Safe Youtube dropdown you can select None, Moderate, or Strict.

5. The Blocked Content area allows you to block specific services such as Games and Social Media.

6. Add specific websites to the Block Sites list if the above policies did not cover them.

7. Add specific websites to the Allowed Sites list if you want to block all websites except for a few.

Windscribe Manual OpenVPN Setup

· ·

Preparing for Manual Windscribe Setup

Verify your Windscribe login information

If you are not already an Windscribe user Sign Up Now.

1. Log in to your account on the Windscribe website.

2. Click on the Download link at the top of the page.

3. Scroll down to the Config Generators section and Click on the OpenVPN link.

Windscribe Website - Generate OpenVPN Configuration Files

4. Click on Get Credentials and copy the Username and Password. This information will be used later on in the configuration.

Windscribe Website OpenVPN Specific Username and Password

Windscribe Server Addresses

United States

US East:
us-east.windscribe.com
US West:
us-west.windscribe.com
US Windflix:
wf-us.windscribe.com

Canada

Canada:
ca.windscribe.com
Canada West:
ca-west.windscribe.com

Additional Servers

Australia:
au.windscribe.com
Austria:
at.windscribe.com
Belgium:
be.windscribe.com
Brazil:
br.windscribe.com
Bulgaria:
bg.windscribe.com
Czech Republic:
cz.windscribe.com
Denmark:
dk.windscribe.com
Egypt:
eg.windscribe.com
Finland:
fi.windscribe.com
France:
fr.windscribe.com
Germany:
de.windscribe.com
Hong Kong:
hk.windscribe.com
Hungary:
hu.windscribe.com
India:
in.windscribe.com
Ireland:
ie.windscribe.com
Italy:
it.windscribe.com
Japan:
jp.windscribe.com
Latvia:
lv.windscribe.com
Luxemburg:
lu.windscribe.com
Malaysia:
my.windscribe.com
Mexico:
mx.windscribe.com
Netherlands:
nl.windscribe.com
Norway:
no.windscribe.com
Poland:
pl.windscribe.com
Romania:
ro.windscribe.com
Russia:
ru.windscribe.com
Singapore:
ch.windscribe.com
South Africa:
za.windscribe.com
South Korea:
kr.windscribe.com
Spain:
es.windscribe.com
Sweden:
se.windscribe.com
Switzerland:
ch.windscribe.com
Taiwan:
tw.windscribe.com
Turkey:
tr.windscribe.com
Ukraine:
ua.windscribe.com
United Kingdom:
uk.windscribe.com

DD-WRT Router Setup for Windscribe

Navigate to Services > VPN

Enter Windscribe settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and Paste the server you would like to connect to from the server list above. Be sure there are no extra spaces or characters.

If you wish to change Windscribe connection locations, THIS IS THE ONLY FIELD YOU NEED TO CHANGE.

Port

443

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA512

User Pass Authentication

Enable

Username

Enter your OpenVPN specific Username.

Password

Enter your OpenVPN specific Password.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Adaptive

NAT

Enable

Firewall Protection

Enable

TLS Auth Key

-----BEGIN OpenVPN Static key V1-----
5801926a57ac2ce27e3dfd1dd6ef8204
2d82bd4f3f0021296f57734f6f1ea714
a6623845541c4b0c3dea0a050fe6746c
b66dfab14cda27e5ae09d7c155aa554f
399fa4a863f0e8c1af787e5c602a801d
3a2ec41e395a978d56729457fe6102d7
d9e9119aa83643210b33c678f9d4109e
3154ac9c759e490cb309b319cf708cae
83ddadc3060a7a26564d1a24411cd552
fe6620ea16b755697a4fc5e6e9d0cfc0
c5c4a1874685429046a424c026db672e
4c2c492898052ba59128d46200b40f88
0027a8b6610a4d559bdc9346d33a0a6b
08e75c7fd43192b162bfd0aef0c716b3
1584827693f676f9a5047123466f0654
eade34972586b31c6ce7e395f4b478cb
-----END OpenVPN Static key V1-----

Additional Config

tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----
MIIFozCCA4ugAwIBAgIBATANBgkqhkiG9w0BAQ0FADBAMQswCQYDVQQGEwJDSDEV
MBMGA1UEChMMUHJvdG9uVlBOIEFHMRowGAYDVQQDExFQcm90b25WUE4gUm9vdCBD
QTAeFw0xNzAyMTUxNDM4MDBaFw0yNzAyMTUxNDM4MDBaMEAxCzAJBgNVBAYTAkNI
MRUwEwYDVQQKEwxQcm90b25WUE4gQUcxGjAYBgNVBAMTEVByb3RvblZQTiBSb290
IENBMIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAt+BsSsZg7+AuqTq7
vDbPzfygtl9f8fLJqO4amsyOXlI7pquL5IsEZhpWyJIIvYybqS4s1/T7BbvHPLVE
wlrq8A5DBIXcfuXrBbKoYkmpICGc2u1KYVGOZ9A+PH9z4Tr6OXFfXRnsbZToie8t
2Xjv/dZDdUDAqeW89I/mXg3k5x08m2nfGCQDm4gCanN1r5MT7ge56z0MkY3FFGCO
qRwspIEUzu1ZqGSTkG1eQiOYIrdOF5cc7n2APyvBIcfvp/W3cpTOEmEBJ7/14RnX
nHo0fcx61Inx/6ZxzKkW8BMdGGQF3tF6u2M0FjVN0lLH9S0ul1TgoOS56yEJ34hr
JSRTqHuar3t/xdCbKFZjyXFZFNsXVvgJu34CNLrHHTGJj9jiUfFnxWQYMo9UNUd4
a3PPG1HnbG7LAjlvj5JlJ5aqO5gshdnqb9uIQeR2CdzcCJgklwRGCyDT1pm7eoiv
WV19YBd81vKulLzgPavu3kRRe83yl29It2hwQ9FMs5w6ZV/X6ciTKo3etkX9nBD9
ZzJPsGQsBUy7CzO1jK4W01+u3ItmQS+1s4xtcFxdFY8o/q1zoqBlxpe5MQIWN6Qa
lryiET74gMHE/S5WrPlsq/gehxsdgc6GDUXG4dk8vn6OUMa6wb5wRO3VXGEc67IY
m4mDFTYiPvLaFOxtndlUWuCruKcCAwEAAaOBpzCBpDAMBgNVHRMEBTADAQH/MB0G
A1UdDgQWBBSDkIaYhLVZTwyLNTetNB2qV0gkVDBoBgNVHSMEYTBfgBSDkIaYhLVZ
TwyLNTetNB2qV0gkVKFEpEIwQDELMAkGA1UEBhMCQ0gxFTATBgNVBAoTDFByb3Rv
blZQTiBBRzEaMBgGA1UEAxMRUHJvdG9uVlBOIFJvb3QgQ0GCAQEwCwYDVR0PBAQD
AgEGMA0GCSqGSIb3DQEBDQUAA4ICAQCYr7LpvnfZXBCxVIVc2ea1fjxQ6vkTj0zM
htFs3qfeXpMRf+g1NAh4vv1UIwLsczilMt87SjpJ25pZPyS3O+/VlI9ceZMvtGXd
MGfXhTDp//zRoL1cbzSHee9tQlmEm1tKFxB0wfWd/inGRjZxpJCTQh8oc7CTziHZ
ufS+Jkfpc4Rasr31fl7mHhJahF1j/ka/OOWmFbiHBNjzmNWPQInJm+0ygFqij5qs
51OEvubR8yh5Mdq4TNuWhFuTxpqoJ87VKaSOx/Aefca44Etwcj4gHb7LThidw/ky
zysZiWjyrbfX/31RX7QanKiMk2RDtgZaWi/lMfsl5O+6E2lJ1vo4xv9pW8225B5X
eAeXHCfjV/vrrCFqeCprNF6a3Tn/LX6VNy3jbeC+167QagBOaoDA01XPOx7Odhsb
Gd7cJ5VkgyycZgLnT9zrChgwjx59JQosFEG1DsaAgHfpEl/N3YPJh68N7fwN41Cj
zsk39v6iZdfuet/sP7oiP5/gLmA/CIPNhdIYxaojbLjFPkftVjVPn49RqwqzJJPR
N8BOyb94yhQ7KO4F3IcLT/y/dsWitY0ZH4lCnAVV/v2YjWAWS3OWyC8BFx/Jmc3W
DK/yPwECUcPgHIeXiRjHnJt0Zcm23O2Q3RphpU+1SO3XixsXpOVOYP6rJIXW9bMZ
A1gTTlpi7A==
-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful VPN connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit WhatIsMyIPAddress to verify your new IP address, virtual location, and status as Protected at the top of the page.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to Windscribe VPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the Windscribe server

  1. Copy and paste the server IP Address from the server list above into the Server IP/Name field.
  2. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

ExpressVPN Cudy OpenVPN Setup

· ·

Preparing for ExpressVPN Cudy Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

ExpressVPN Download .ovpn file

Cudy Router Setup for ExpressVPN

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

Cudy General Settings

2. Click VPN.

Cudy VPN Tab

3. Toggle the Enable switch to On.

Cudy enable VPN

4. Select OpenVPN Client from the Protocol dropdown.

Cudy select OpenVPN Client

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

Cudy OpenVPN Browse button

6. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

Cudy ExpressVPN enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful ExpressVPN connection

  1. You should now see a CONNECTED message.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ExpressVPN.

How to change the ExpressVPN server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Dashboard Not Updating or Showing Old Information

· ·

If the Privacy Hero dashboard is showing old information, a VPN status does not appear to update, settings you changed are not displaying correctly, or the dashboard behaves unexpectedly, your browser may be displaying cached Privacy Hero website data.

Before changing your router or VPN configuration again, open a fresh browser session and confirm that the dashboard is displaying the current information.

Start With a Private or Incognito Browser Window

The fastest test is to open the Privacy Hero dashboard in a new private or incognito browser window.

  1. Close any existing Privacy Hero dashboard tabs.
  2. Open a new private or incognito browser window.
  3. Visit app.privacyhero.com.
  4. Sign in to your Privacy Hero account.
  5. Check the router, VPN, device, or setting again.

If the correct information appears in the private browser window, the original browser session was likely displaying cached or stale website information.

Refresh the Privacy Hero Dashboard

If the dashboard has been open while you are changing VPN or router settings, refresh the page before assuming that a change failed.

  1. Refresh the Privacy Hero dashboard.
  2. Allow the page to finish loading.
  3. Return to the section you were changing.
  4. Check the current status again.

If the information still appears incorrect, sign out of Privacy Hero, close the browser tab, and sign back in through a fresh browser session.

Clear Cached Privacy Hero Site Data

If Privacy Hero works correctly in a private/incognito window but not in your normal browser window, clear the cached website data for Privacy Hero.

Browser menus vary, but look for settings related to:

  • Cached files and images.
  • Cookies and site data.
  • Website data.
  • Privacy and browsing data.

If your browser allows you to remove data for an individual website, clear the stored data for app.privacyhero.com rather than clearing your entire browser history.

Then reopen app.privacyhero.com, sign in again, and check the dashboard.

Try Another Browser or Device

If the dashboard still behaves unexpectedly, test it from another browser or device.

  1. Open app.privacyhero.com in another browser.
  2. Sign in using the same Privacy Hero account.
  3. Check whether the same router and settings appear correctly.

You can also test from another computer, phone, or tablet.

Privacy Hero is cloud-managed, so you do not need to be connected to the Privacy Hero WiFi to access the dashboard. You can use cellular data, another WiFi network, or another internet connection.

Disable Browser Extensions While Testing

Browser extensions can sometimes interfere with website login, scripts, or dashboard functions.

If the problem occurs only in one browser, temporarily test without extensions such as:

  • Ad blockers.
  • Privacy extensions.
  • Script blockers.
  • VPN or proxy extensions.
  • Security or filtering extensions.

A private/incognito window may disable some extensions automatically, depending on your browser configuration.

VPN Status Still Shows Failed or Connecting?

If a fresh browser session confirms that Privacy Hero is actually reporting the VPN as Failed, Connecting, Disconnected, or showing a timeout error, the problem is no longer just a browser display issue.

NordVPN users should continue with Privacy Hero NordVPN Not Connecting or Showing Timeout Errors.

No Internet After the VPN Failed?

If the dashboard confirms that the VPN has failed and your Privacy Hero network also has no internet access, check whether the VPN Kill Switch is enabled.

See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

One Device Shows the Wrong VPN IP?

If Privacy Hero shows the VPN as connected and working but only one device shows an unexpected IP address or location, the browser cache is probably not the main issue.

Check the device for its own VPN application, Private Relay, Private DNS, browser Secure DNS, antivirus, firewall, or other network settings.

See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

DNS Setup for DD-WRT FlashRouters

· ·

The Domain Name System (DNS) is the phonebook of the Internet. DNS resolves website domain names (www.website.com) to IP Addresses so you don’t have to remember the IP Address of every site you visit.

We setup each FlashRouter with Google DNS (8.8.8.8 , 8.8.4.4) and/or OpenDNS (208.67.220.220 , 208.67.222.222) to prevent your ISP DNS from leaking when connected to the FlashRouter.

By using a trusted DNS server like those listed below, or from your trusted VPN service provider, you can prevent ISP’S from compiling your browsing data and selling it to third parties without your consent.

Recommended DNS servers

GoogleDNS

Primary DNS: 8.8.8.8

Secondary DNS: 8.8.4.4

OpenDNS

Primary DNS: 208.67.220.220

Secondary DNS: 208.67.222.222

Cloudfare

Primary DNS: 1.1.1.1

Secondary DNS: 1.0.0.1

Level 3

Primary DNS: 209.244.0.3

Secondary DNS: 209.244.0.4

How to change the DNS on your FlashRouter

We preset each FlashRouter with GoogleDNS and OpenDNS so there is no need to change the DNS servers unless you have reset the FlashRouter or want to use different DNS servers.

Navigate to Setup > Basic Setup

DNS Setup on DD-WRT FlashRouters
  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of valid DNS servers into Statict DNS fields 1, 2, and 3.
  3. Click Apply Settings at the bottom of the page.
  4. Power cycle your FlashRouter off and back on.

DNS Leak Test

We recommend checking to see if your DNS is leaking when using VPN.

My VPN stopped working on my FlashRouter.

· ·

The VPN connection on the FlashRouter will not drop in most instances however if the VPN stopped working follow the steps below.

In order to use the FlashRouters Privacy App you need DD-WRT build 02/15/22 r48362 or 2/10/20 r42335.

Follow these instructions to upgrade the firmware to 02/15/22 r48362: How do I upgrade the DD-WRT firmware of my FlashRouter?

If you would like the fully featured FR Privacy App version with Simple Setup you must use firmware builds from 2/10/20 r42335.

FlashRouters Privacy App

Navigate to Status > MyPage

  1. If MyPage is not properly loading the FlashRouters Privacy App try reinstalling the FlashRouters Privacy App.
  2. With the Auto Connect to VPN box checked simply power off the FlashRouter and power it back on to connect back to VPN.
  3. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  4. Try a different VPN server location.
  5. If applicable, switch from UDP to TCP or vice versa.
  6. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

DD-WRT Manual VPN

Navigate to Services > VPN

  1. Verify that you have the correct settings entered for your provider. A change in the user information used to authenticate the VPN connection will cause a disconnect.
  2. Scroll to the bottom of the page and click Apply Settings.
  3. Try a different VPN server location.
  4. If applicable, switch from UDP to TCP or vice versa. Check your VPN provider’s website to see if the port needs to change with the protocol.
  5. Make sure that you have any VPN/proxy apps and extensions turned off on all devices connected to the FlashRouter.

Privacy Hero NordVPN Not Connecting or Showing Timeout Errors

· ·

If NordVPN will not connect on Privacy Hero, shows a timeout error, remains stuck on Connecting, or displays Failed, the Privacy Hero router itself may still be working normally.

NordVPN connections can occasionally stop working when servers are placed into maintenance, removed or cycled out of service, account credentials change, or a previously saved NordVPN access token or manual service credential is no longer valid.

Start by confirming that Privacy Hero has normal internet access, then troubleshoot the NordVPN connection.

Jump to a Section

First: Confirm Privacy Hero Has Internet

Before changing your NordVPN settings, confirm that Privacy Hero itself has normal internet access.

  1. Open app.privacyhero.com.
  2. Open the VPN section.
  3. If the VPN Kill Switch is enabled, temporarily turn it Off.
  4. Turn the failed NordVPN connection off.
  5. Connect a device to the Privacy Hero network.
  6. Test normal internet access.

If internet access works normally with NordVPN and the Kill Switch disabled, the underlying Privacy Hero internet connection is working. Continue troubleshooting the NordVPN connection.

If your internet stopped working because NordVPN failed while the VPN Kill Switch was enabled, follow our Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting guide.

Reconnect NordVPN

A temporary NordVPN server or connection issue may resolve without changing your account information.

  1. Open the VPN section at app.privacyhero.com.
  2. Turn the NordVPN connection off.
  3. Wait a few seconds.
  4. Turn NordVPN back on.
  5. Allow the connection time to establish.
  6. Check whether the VPN status changes to Connected.

If NordVPN still shows Failed, Connecting, or a timeout error, continue with the steps below.

Try Another NordVPN Server

NordVPN regularly maintains, replaces, and cycles servers in its network. A specific NordVPN server that worked previously may eventually be taken offline, removed, or temporarily unavailable.

If your Privacy Hero NordVPN connection is configured to use a specific server and suddenly stops working, try another server or return to the normal country selection.

  1. Open app.privacyhero.com.
  2. Open the VPN section.
  3. Select your NordVPN connection.
  4. If you previously entered a specific NordVPN server under Advanced Options, remove or replace that server.
  5. Select the country or location you want to use.
  6. Save the settings.
  7. Reconnect NordVPN.
  8. Check whether the status changes to Connected.

If you specifically need to use an individual NordVPN server, make sure that server is still active before continuing to use it.

Important: A previously working specific server should not be assumed to remain available indefinitely. NordVPN may change its server network over time.

Update Your NordVPN Token for NordLynx

Privacy Hero uses a NordVPN access token to authenticate NordLynx connections.

If the saved token is expired, revoked, replaced, or otherwise no longer valid, NordLynx may show Failed, Connecting, or a timeout error.

Generating a new token is a good troubleshooting step if your NordVPN account information has changed or the existing token is no longer working.

  1. Sign in to your NordVPN account.
  2. Open the NordVPN Access Tokens page.
  3. Generate a new access token.
  4. Select Doesn’t expire if NordVPN provides that option.
  5. Copy the new token.
  6. Open app.privacyhero.com.
  7. Open the NordVPN settings.
  8. Confirm that NordLynx is the selected protocol.
  9. Replace the existing token with the newly generated token.
  10. Save the settings.
  11. Reconnect NordVPN.

Important: NordVPN access tokens are sensitive account credentials. Do not post or share your token publicly.

For complete setup instructions, see Privacy Hero NordVPN / NordLynx Setup.

Update NordVPN Manual Service Credentials for OpenVPN

If you are using OpenVPN instead of NordLynx, Privacy Hero uses NordVPN’s Manual Service Credentials.

These are different from the email address and password you normally use to sign in to the NordVPN website or application.

If the saved credentials are no longer valid, update them:

  1. Sign in to your NordVPN account.
  2. Open NordVPN Manual Service Credentials.
  3. Copy the current service username and password.
  4. Open app.privacyhero.com.
  5. Open your NordVPN settings.
  6. Confirm that OpenVPN is the selected protocol.
  7. Replace the existing manual service credentials with the current credentials from NordVPN.
  8. Save the settings.
  9. Reconnect NordVPN.

Do not enter your regular NordVPN website email address and password in place of the manual service credentials.

Did You Recently Change Your NordVPN Account Information?

If NordVPN stopped connecting after an account change, update the authentication information stored in Privacy Hero.

This is especially important after changes such as:

  • Changing your NordVPN account password.
  • Changing or updating NordVPN account security settings.
  • Generating or replacing NordVPN access tokens.
  • Changes to NordVPN manual service credentials.
  • Renewing, changing, or restoring your NordVPN subscription.

The credentials used by Privacy Hero depend on the VPN protocol:

  • NordLynx: Uses a NordVPN access token.
  • OpenVPN: Uses NordVPN manual service credentials.

Your regular NordVPN website login should not be entered as the router’s OpenVPN credentials.

If you are unsure whether the existing authentication information is still valid, retrieve current credentials directly from your NordVPN account and update Privacy Hero.

Confirm Your NordVPN Subscription Is Active

Privacy Hero cannot establish a NordVPN connection if the NordVPN account being used no longer has active VPN service.

Sign in to your NordVPN account and confirm that your subscription is active before continuing with server, token, or credential troubleshooting.

Try Another VPN Protocol

If your NordVPN account, credentials, and server selection are correct but the connection still fails, try another NordVPN protocol available in Privacy Hero.

For example, if NordLynx is not connecting, testing OpenVPN can help determine whether the issue is specific to the protocol or authentication method.

Remember that changing protocols also changes the required NordVPN authentication:

  • NordLynx requires a NordVPN access token.
  • OpenVPN requires NordVPN manual service credentials.

Important: Do Not Run Two VPNs at Once

Do not leave the NordVPN application connected directly on your phone or computer while testing the Privacy Hero VPN.

Running a VPN application on the device while also routing that device through the Privacy Hero VPN creates a double-VPN connection and can cause routing, connectivity, or IP-location problems.

Disconnect the device-level NordVPN app before testing the router VPN.

Verify the NordVPN Connection

Once Privacy Hero displays NordVPN as Connected:

  1. Connect your device to the Privacy Hero WiFi.
  2. Make sure the NordVPN app on the device is disconnected.
  3. Open a fresh private/incognito browser window.
  4. Visit NordVPN What Is My IP.
  5. Confirm that the public IP address and location correspond to your selected NordVPN location.
  6. Test several websites or applications.

If you use the Privacy Hero VPN Kill Switch, enable it only after confirming that NordVPN is connected and working.

NordVPN Is Connected but One Device Shows the Wrong IP

If Privacy Hero shows NordVPN as Connected and other devices display the correct VPN IP, the NordVPN connection itself is likely working.

Check the affected device’s Privacy Hero VPN assignment and review any VPN, privacy, DNS, browser, antivirus, firewall, or security settings running directly on that device.

See Device Privacy, DNS, VPN, and Security Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

Shipping FAQs

· ·

Shipping FAQs

General Shipping FAQs

What company do you use for shipping?

For domestic shipping, we offer United State Postal Service (USPS), and a FedEx Expedited 2-3 Day delivery option.

For International shipments, we offer USPS and FedEx.

Where do you ship from?

We ship all packages from our New Jersey warehouse.

How much does shipping cost?

Domestic Customers:

  • Free Standard Shipping 3-10 day Delivery when you purchase a router with any Service Plan.
  • $20 Flat Rate FedEx 2-3 Day Express shipping

International Customers:

  • Pricing for USPS, and FedEx will vary by country. You can see rates on the Shipping Estimate tab on any FlashRouters product page. FlashRouters does not add any internal handling fees to international rates.
  • Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind  our support team will be available to assist if you have any setup issues once you receive your router.

Who pays for shipping?

Domestic customers can choose Free standard shipping. Customers pay shipping costs including customs, duties, processing fees, and taxes (if applicable) for all other options.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as Aramex, MyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely for you via our Flash My Router plan. A full list of compatible routers are listed there.

Known excluded countries are:
  • Afghanistan
  • Algeria
  • Angola
  • Bangladesh
  • Benin
  • Bhutan
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • Burkina Faso
  • Burundi
  • Cape Verde
  • Central African Republic
  • Chad
  • Comoros
  • Congo – Brazzaville
  • Congo – Kinshasa
  • Cuba
  • Djibouti
  • Egypt
  • Eritrea
  • Eswatini
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea-Bissau
  • India
  • Indonesia
  • Iran
  • Iraq
  • Kenya
  • Kiribati
  • Kosovo
  • Laos
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Malaysia
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Mozambique
  • Myanmar (Burma)
  • Namibia
  • Nauru
  • Niger
  • Nigeria
  • Niue
  • North Korea
  • Palastinian Territories
  • Russia
  • Rwanda
  • Sao Tome & Principe
  • Senegal
  • Seychelles
  • Sierra Leone
  • Solomon Islands
  • Somalia
  • Sudan
  • Syria
  • Tajikistan
  • Tanzania
  • Togo
  • Tokelau
  • Tunisia
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Wallis & Futuna
  • Western Sahara
  • Zambia
  • Zimbabwe

2025 - Postal Calendar

We will not be able to ship on the dates below. Your package will be shipped the following business day.

  • New Year’s Day: January-01
  • Martin Luther King Jr. Day: January-20
  • President’s Day: February-17
  • Memorial Day: May-26
  • Independence Day: July-04
  • Labor Day: September-01
  • Columbus Day: October-13
  • Veteran’s Day: November-11
  • Thanksgiving Day: November-27
  • Christmas Eve: December-24
  • New Year’s Eve: December-31

 

2025 Holiday Shipping Deadlines
In order to ensure timely delivery of your packages for the holiday season, please refer to the following shipping deadline dates for the following types of mail.

PLEASE NOTE: All deadlines are at 1PM EST of the designated.

US

  • USPS Priority 12/18
  • USPS APO/FPO/DPO 12/11
  • FedEx 12/21

International

International dates are for estimated delivery dates. However, customs can cause issues and may take longer.

  • Puerto Rico 12/21
  • Canada  12/21
  • Mexico 12/21
  • UK 12/20
  • Hong Kong 12/19
  • Australia 12/19
  • Middle East 12/19

Regardless of your carrier or country, we recommend that you place your holiday orders as soon as possible to ensure timely delivery.

Customs and Expenses

Will there be extra customs charges when my FlashRouter arrives?

There may be additional customs fees incurred based on the local importation laws of your country. You (the recipient) are responsible for all customs fees charged by your country’s customs agency.

Customs charges are NOT factored into the FlashRouters shipping cost.

All customs fees will be a separate charge and must be paid for by the recipient of the package.

We do our best to inform you of possible customs fees to the best of our ability, however we will not accept returns because of refusal to pay these fees.

If we receive a return due to failure to pay customs fees, you will be refunded but ONLY for the price of the FlashRouter. Original Shipping charges will NOT be refunded.

We do our best to make FlashRouters’ shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees.

Do you charge sales tax?

We will charge sales tax in any state where we are required to do so. Currently that is within New Jersey, due to the fact that this is the physical location of our business and New York but that is subject to change as law dictates.

Any taxes or customs fees that are incurred to your country’s current policies are out of our hands. We do our best to make the router and the shipping quick and affordable.

ProtonVPN Setup for Privacy Hero

· ·

Privacy Hero supports Proton VPN through WireGuard and OpenVPN using the Custom VPN provider option.

WireGuard is recommended for most users. It uses a downloadable .conf configuration file. OpenVPN uses a downloadable .ovpn file and a separate Proton VPN OpenVPN username and password (not your regular Proton Account login).

Privacy Hero is cloud-managed. You can configure the VPN from a computer, smartphone, or tablet connected to any internet network; you do not need to be on the Privacy Hero WiFi to change settings.

Proton VPN WireGuard Setup (Recommended)

WireGuard uses a configuration file generated by Proton VPN. You do not need an OpenVPN username and password for this method.

Generate Your Proton VPN WireGuard Configuration

  1. Open your Proton VPN account and sign in.
  2. Go to Downloads → WireGuard configuration.
  3. Enter a recognizable configuration name and select Router as the platform.
  4. Choose your preferred VPN options and an available server or country. For a straightforward setup, select a standard server configuration.
  5. Click Create, then Download to save the generated WireGuard .conf file to your device.

Important: A WireGuard configuration contains a private key. Keep the downloaded file private; do not paste its contents into public posts or unprotected support messages. For detailed Proton account instructions, see Proton VPN: Download WireGuard Configuration Files.

Upload WireGuard to Privacy Hero

  1. Open app.privacyhero.com and log in to your Privacy Hero account.
  2. Open the VPN section, click Change beside the VPN provider, and choose Custom.
  3. Select WireGuard and upload the Proton VPN .conf file you downloaded.
  4. Click Save to apply the configuration and connect. Confirm that Privacy Hero reports Connected.
Privacy Hero Custom WireGuard configuration screen showing the configuration file upload

Proton VPN OpenVPN Setup

OpenVPN is an alternative to WireGuard. You need a Proton VPN OpenVPN-specific username and password and a server .ovpn configuration file.

Get Your Proton VPN OpenVPN Credentials

  1. Sign in to your Proton VPN account.
  2. Open Account → OpenVPN username to find your separate OpenVPN username and password.
  3. Copy these credentials or keep the page open. Do not use your usual Proton Account email and password for the manual OpenVPN connection.

For help locating these credentials, see Proton VPN: How to Sign In / OpenVPN Credentials.

Download Your Proton VPN OpenVPN Server File

  1. In your Proton VPN account, go to Downloads → OpenVPN configuration files.
  2. Select Router as the platform and UDP as the protocol (recommended starting point). If UDP does not work on your network, you can try a TCP configuration later.
  3. Select an available country or individual server from the standard configuration list, then click Download to save its .ovpn file.

For additional details about the file download options, see Proton VPN: Download OpenVPN Configuration Files.

Upload OpenVPN to Privacy Hero

  1. Open app.privacyhero.com and sign in to your Privacy Hero account.
  2. Open the VPN section, click Change, and select Custom as the VPN provider.
  3. Choose OpenVPN and upload the Proton VPN .ovpn file you downloaded.
  4. Enter your separate Proton VPN OpenVPN username and password into the Custom VPN fields.
  5. Click Save, then confirm Privacy Hero displays Connected.
Privacy Hero Custom OpenVPN setup with configuration file upload and separate VPN username and password fields

Verify Your Proton VPN Connection

After Privacy Hero reports Connected, confirm that a device on the router network is using your Proton VPN connection.

  1. Connect your testing device to the Privacy Hero WiFi or LAN network.
  2. Disable any Proton VPN app or other VPN application running directly on that device, so it does not create a second VPN connection.
  3. Open a private/incognito browser window.
  4. Visit Proton VPN’s IP Address Checker.
  5. Verify that the public IP address and approximate location correspond to the Proton VPN server configured in Privacy Hero.

Important: You can manage Privacy Hero from another WiFi network or cellular data. However, the device performing the VPN IP test must be connected to the Privacy Hero network.

Streaming Relocation and VPN Location

If Privacy Hero Streaming Relocation is enabled for a supported streaming service, that service may use its Streaming Relocation location rather than the country selected in your Proton VPN configuration. See Privacy Hero Streaming Relocation.

Proton VPN Not Connecting?

If Privacy Hero displays Failed, remains on Connecting, or reports a timeout, work through these checks:

  1. Confirm that you selected Custom as the VPN provider in Privacy Hero and chose the protocol that matches your configuration file.
  2. For WireGuard, create and download a fresh Proton VPN .conf file for an available server, then upload it again. Do not use an OpenVPN .ovpn file in the WireGuard section.
  3. For OpenVPN, verify that you entered Proton VPN’s separate OpenVPN username and password, not your regular Proton Account login.
  4. Download a fresh configuration for a different Proton VPN server and reconnect. Proton VPN occasionally changes server configurations.
  5. If using OpenVPN UDP and the connection still fails, download and try a TCP .ovpn configuration file to test for a protocol-related issue.
  6. Temporarily disable the VPN Kill Switch while checking whether internet works without the VPN. Re-enable your preferred Kill Switch setting once testing is complete.

VPN Disconnects and Devices Have No Internet?

The VPN Kill Switch may be intentionally blocking normal internet traffic when the VPN connection is unavailable. See Privacy Hero VPN Kill Switch: No Internet or WiFi Troubleshooting.

VPN Connected but One Device Shows the Wrong IP?

Check the affected device for a second VPN app, iCloud Private Relay, Private DNS, browser proxy settings, or filtering software. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

What is a DNS leak and how can I prevent a DNS leak in my router?

· ·

What is a DNS leak?

A DNS Leak is an instance where your ISP receives DNS requests despite being connected to a VPN tunnel.

How do I check if my DNS is leaking?

  1. Perform the extended test on DNSLeakTest.com. Be sure to do so on multiple web browsers for best accuracy.
  2. Here you should only find one server and your ISP should not be listed as your actual ISP.
  3. If your actual ISP is not listed there is no DNS leak.

How can I prevent a DNS leak in DD-WRT?

Check your device's browser settings

Updates to web browsers have added DNS settings capabilities, while this often makes your browsing experience more secure it can also effect the results of a DNS leak test. You can go into your browser’s settings and search for “DNS” and disable the DNS of the browser for more accurate DNS leak test results.

A simple web search for “DNS settings [browser name]” should return helpful information for finding the setting in your browser.

Adjust DD-WRT settings

1. On the Setup > Basic Setup page of the DD-WRT settings check the Ignore WAN DNS box.

This setting may not appear in older DD-WRT firmware builds. If it is not appearing for you, upgrade your DD-WRT firmware.

DD-WRT Check Ignore WAN DNS

2. Lower on the same page check the Forced DNS Redirection box.

DD-WRT Check Forced DNS Redirection

3. Click Apply Settings at the bottom of the page and then wait a full minute and power the FlashRouter off and back on. Reconnect to the FlashRouter’s network once it boots back up and then make sure you are connected to VPN by going to https://whatismyipaddress.com then perform the DNS leak test again.

Adding your VPN provider’s DNS servers to the router’s configuration can be helpful as well. The DNS servers are typically found on the VPN provider’s website or you can reach out to their team for a recommendation of what DNS servers to enter.

Surfshark Manual OpenVPN Setup

· ·

Preparing for Manual Surfshark Setup

Obtain your Surfshark OpenVPN information

If you are not already an Surfshark user Sign Up Now.

1. Log in to your account on the Surfshark website.

2. Successfully log in with your account information and Navigate to the Manual Connection Guide. Here you will find the OpenVPN Specific Username and Password required for manual configuration.

FlashRouters Privacy App - SurfShark OpenVPN Specific Username and Password

Surfshark Server Addresses

View a full list of Surfshark servers.

United States

Atlanta:
us-atl.prod.surfshark.com
Buffalo:
us-buf.prod.surfshark.com
Chicago:
us-chi.prod.surfshark.com
Dallas:
us-dal.prod.surfshark.com
Las Vegas:
us-las.prod.surfshark.com
Los Angeles:
us-lax.prod.surfshark.com
Miami:
us-mia.prod.surfshark.com
New York City:
us-nyc.prod.surfshark.com
Phoenix:
us-phx.prod.surfshark.com
San Fransisco:
us-sfo.prod.surfshark.com
Seattle:
us-sea.prod.surfshark.com

DD-WRT Router Setup for Surfshark

Navigate to Services > VPN

Enter Surfshark settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and paste the server you would like to connect to from the server list above. Be sure there are no extra spaces or characters.

If you wish to change Surfshark connection locations, THIS IS THE ONLY FIELD YOU NEED TO CHANGE.

Port

1194

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

None

Hash Algorithm

SHA512

Userpass Authentication

Enable

Username

Enter your OpenVPN specific Username.

Password

Enter your OpenVPN specific Password.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Disabled

NAT

Enable

Firewall Protection

Enable

TLS Auth Key

-----BEGIN OpenVPN Static key V1-----
b02cb1d7c6fee5d4f89b8de72b51a8d0
c7b282631d6fc19be1df6ebae9e2779e
6d9f097058a31c97f57f0c35526a44ae
09a01d1284b50b954d9246725a1ead1f
f224a102ed9ab3da0152a15525643b2e
ee226c37041dc55539d475183b889a10
e18bb94f079a4a49888da566b9978346
0ece01daaf93548beea6c827d9674897
e7279ff1a19cb092659e8c1860fbad0d
b4ad0ad5732f1af4655dbd66214e552f
04ed8fd0104e1d4bf99c249ac229ce16
9d9ba22068c6c0ab742424760911d463
6aafb4b85f0c952a9ce4275bc821391a
a65fcd0d2394f006e3fba0fd34c4bc4a
b260f4b45dec3285875589c97d3087c9
134d3a3aa2f904512e85aa2dc2202498
-----END OpenVPN Static key V1-----

Additional Config

remote-cert-tls server
remote-random
nobind
tun-mtu 1500
tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun
ping-timer-rem
reneg-sec 0
cipher AES-256-GCM
log /tmp/vpn.log

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful Surfshark connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit WhatIsMyIPAddress to verify your new IP address, virtual location, and status as Protected at the top of the page.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to Surfshark VPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the Surfshark server

  1. Visit the Surfshark Manual setup page and scroll down to Section 3.
  2. Copy and paste one of the server IP Address into the Server IP/Name field.
  3. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

PrivateInternetAccess (PIA) Cudy OpenVPN Setup

· ·

Preparing for PIA Cudy Setup

Download your PIA .ovpn file

If you are not already a PIA user Sign Up Now.

1. Log in to your account on the PIA website.

PIA login

2. Successfully log in with your account information then go to PIA’s OpenVPN Config Generator.

3. On the OpenVPN Configuration Generator select the following:

OpenVPN Version: OpenVPN 2.4 or newer

Select Platform: Linux

Select Region: Choose the server location you’d like to connect to

Select Port: Typically we recommend UDP/1198 RSA-2048 AES-128-CBC SHA1 for best speeds but feel free to select the one you want to use.

4. Click Generate to download the .ovpn file. Do not open this file once it is downloaded.

PIA Generate .ovpn file

Cudy Router Setup for PIA

Login to Cudy firmware settings in a browser on any computer or smart device connected to the Cudy FlashRouter’s network.

1. Click General Settings.

Cudy General Settings

2. Click VPN.

Cudy VPN Tab

3. Toggle the Enable switch to On.

Cudy enable VPN

4. Select OpenVPN Client from the Protocol dropdown.

Cudy select OpenVPN Client

5. Click Browse and select the .ovpn file you downloaded earlier. You should see the server file name listed next to Current Config File after doing so.

Cudy OpenVPN Browse button

6. Enter your PIA account login username and password in the Username and Password.

Cudy PIA enter username and password

7. Click Save & Apply at the bottom of the page.

Verify a successful PIA connection

  1. You should now see a CONNECTED message.
  2. Visit PIA’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to PIA.

How to change the PIA server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN Director for Asus Merlin

· ·

Once you have OpenVPN connected on your Merlin FlashRouter you can manage your VPN connections by device or by VPN servers or even VPN providers. This is a major advantage of Asus Merlin firmware as it allows up to 5 VPN connections at the same.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

Setup multiple VPN clients

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. In the Select Client instance dropdown select a new client instance to setup and follow your VPN providers setup guide.

VPN Director select client instance

4. Name the client in the Description field for more clarity for which server or provider is being setup.

VPN Director Description

5. Set the Redirect Internet traffic through tunnel dropdown to VPN Director.

VPN Director Policy

Start or Stop VPN Client

1. Under Advanced Settings select VPN.

2. Click the VPN Director tab.

Merlin VPN Director

3. With multiple VPN clients connected you can start and stop them as needed from this page.

VPN Director

Assign a device to a specific VPN client

1. On the VPN Director page click the + symbol next to Add new rule.

VPN direct add new rule

2. Select the Interface that you want to add the device to.

VPN director select interface

3. Click the Local IP dropdown and a full list of devices connected to the Merlin FlashRouter should appear. Select the device you want to assign to this VPN client.

VPN director select device

4. Click OK and click Apply.

IPVanish Setup for Privacy Hero

· ·

Privacy Hero supports IPVanish VPN through WireGuard (recommended) and OpenVPN. Both are configured in Privacy Hero using the Custom VPN provider option. You will need an active IPVanish VPN subscription and the configuration file for the protocol and server location you select.

Choose your method: WireGuard uses a generated .conf file and generally provides better performance. OpenVPN uses a downloaded .ovpn file plus your IPVanish VPN username and password.

Privacy Hero is cloud-managed. You can sign in and adjust VPN settings from a computer, phone, or tablet connected to any internet connection. You do not need to be on the Privacy Hero WiFi network to configure the router.

Download an IPVanish WireGuard Configuration (Recommended)

Use the WireGuard configuration generator in your IPVanish account to create a server file for your router. A generated WireGuard file contains the connection keys and server details, so keep it private.

  1. Open the IPVanish account sign-in page and log in.
  2. Open WireGuard in the account navigation to access the WireGuard Configuration Generator.
  3. Select your preferred IPVanish server location and choose Generate to download the WireGuard configuration file. Save the downloaded .conf file to the device you are using for setup.

Important: Do not publicly share your WireGuard configuration file. To switch server locations later, generate and upload a new configuration.

Add IPVanish WireGuard to Privacy Hero

  1. Sign in to the Privacy Hero dashboard at app.privacyhero.com.
  2. Open the VPN section, select Change beside the provider, and choose Custom.
  3. Choose WireGuard and upload the IPVanish .conf file you just generated.
  4. Click Save to apply the settings. Wait for Privacy Hero to report Connected.
Privacy Hero Custom WireGuard configuration with WireGuard file upload

WireGuard authentication is contained in the generated configuration file; there is no separate OpenVPN username/password step in this method.

Download an IPVanish OpenVPN Configuration File

OpenVPN is a good alternative if WireGuard is unavailable or fails to connect on your network. It requires an IPVanish .ovpn configuration file and VPN login credentials.

  1. Open the IPVanish OpenVPN server configuration list.
  2. Download an .ovpn file for your preferred available server location. If IPVanish provides both UDP and TCP files, start with UDP and keep a TCP file as a fallback.
  3. Have your IPVanish account username and password available for the OpenVPN setup. Use the credentials accepted by your IPVanish VPN account; these are not Privacy Hero login credentials.

If the linked server directory has changed, check the latest manual OpenVPN configuration downloads offered by IPVanish before selecting a file.

Add IPVanish OpenVPN to Privacy Hero

  1. Sign in at app.privacyhero.com and open VPN.
  2. Select Change, choose Custom, and select OpenVPN.
  3. Upload the IPVanish .ovpn file you downloaded.
  4. Enter your IPVanish username and password in the Custom OpenVPN fields. Do not enter the Privacy Hero account login.
  5. Click Save and wait for the connection status to show Connected.
Privacy Hero Custom OpenVPN configuration showing server file upload and username and password fields

Tip: If OpenVPN UDP times out or cannot connect, try an available IPVanish OpenVPN TCP configuration or another server location.

Verify Your IPVanish VPN Connection

After Privacy Hero displays Connected, verify that a device on the router is actually using IPVanish.

  1. Connect the device you want to test to the Privacy Hero WiFi or LAN network.
  2. Temporarily disconnect any IPVanish app, other VPN app, or device-level VPN connection on that device so you test the router VPN alone.
  3. Open a new private/incognito browser window and visit IPVanish What Is My IP Address.
  4. Confirm that your public IP address and approximate location correspond to the VPN server you selected.

Note: Privacy Hero settings can be managed remotely, but the device used for this IP test must be on the Privacy Hero network.

Streaming Relocation and Your VPN Location

If Streaming Relocation is enabled for a supported streaming service, that service may use the configured Streaming Relocation location instead of the IPVanish server location. See Privacy Hero Streaming Relocation.

IPVanish Not Connecting?

If Privacy Hero remains on Connecting, displays Failed, or reports a timeout, check the following:

  1. Make sure your IPVanish subscription is active and that Custom is selected as the VPN provider in Privacy Hero.
  2. For WireGuard, generate a fresh configuration from your IPVanish account and upload that .conf file again.
  3. For OpenVPN, confirm your IPVanish username/password and upload a fresh .ovpn file for a different server.
  4. Try a different server location. With OpenVPN, also try switching between available UDP and TCP files.
  5. Temporarily disable the Privacy Hero VPN connection and test normal internet access. If enabled, temporarily turn off the VPN Kill Switch for this test, then restore your preferred Kill Switch setting.
  6. Check whether a device-level VPN app, private DNS, proxy, or security software is interfering with the router VPN connection.

VPN Disconnected and No Internet?

The VPN Kill Switch can intentionally block internet access when the VPN disconnects. Review Privacy Hero VPN Kill Switch Setup.

VPN Connected but One Device Shows the Wrong IP?

If only one device shows an unexpected IP address, look for another VPN app, iCloud Private Relay, Private DNS, browser proxy/DNS settings, or security software on that device. See Device Settings That Can Interfere With Your Router VPN.

Related Privacy Hero Guides

Number test

· ·

  1. Visit ExpressVPN’s website login page
    ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard
  2. Successfully log in with your account information. Select Setup on More Devices.
    ExpressVPN on FlashRouters Privacy App Setup - Setup On More Devices
  3. Select Manual Config and copy the Username and Password that are displayed on the right hand side of the screen.
    ExpressVPN on FlashRouters Privacy App Setup - OpenVPN Specific Username and Password

Privacy Hero Change Wi-Fi Name and Password

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Change Wireless Channel

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Streaming Relocation

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps change your location for popular streaming services allowing you to access to regionally restricted content. Privacy Hero uses DNS routing to change your location which is a great way around VPN streaming blocks.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

3. Click the Streaming symbol.

Privacy Hero Streaming

4. Set the Streaming Relocation toggle to On.

Privacy Hero enable Streaming Relocation

5. Click the flag of the country you would like the listed streaming service to use.

Privacy Hero select Region

This streaming relocation feature will not change your IP address in the way that a VPN does. This is why it is not able to be blocked in the same way that a VPN connection can be.

The listed services on the streaming relocation page will not be connected to VPN even if the Privacy Hero has an active VPN connection. These services are set to bypass the router’s VPN tunnel to avoid streaming blocks.

Toggling the streaming relocation feature On will also relocate many other streaming services automatically. They will be automatically optimized for the best connection with no manual selection needed for:
ABC
Adult Swim
All 4
Apple TV Channels
BBC
Britbox
CBC Gem
CBS Sports
Crackle
DirecTV Stream
DSTV Now
Filmrise
Freeform
Freevee
Frndly TV
F1 TV
FX Now
ITV
MGM+
Molotov.TV
My 5
NBC
NBC Sports
Now E
Now TV
Pandora
Paramount+
PBS
Peacock
Philo
Pluto TV
Showmax
Sling
SonyLIV
S Sports Plus
Starz
Stirr
TBS
Tennis Channel
The CW
Tubi
TVPlayer
Vudu
Xumo
Zattoo

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

AirVPN Manual OpenVPN Setup

· ·

Preparing for Manual AirVPN Setup

Obtain your AirVPN OpenVPN Information

If you are not already a AirVPN user Sign Up Now.

1. Log in to your account on the AirVPN website.

AIRVPN OpenVPN Client Login for FlashRouter DD-WRT VPN Configuration

2. Click on the Client Area tab.

AIRVPN OpenVPN Client Area for FlashRouter DD-WRT VPN Configuration

3. Click on the Config Generator subtab.

AIRVPN OpenVPN Configuration Generator for FlashRouter DD-WRT VPN Configuration

4. Click on the Router icon under Choose your Operating System.

AIRVPN OpenVPN FlashRouter DD-WRT VPN Configuration

5. Select a Protocol under the Protocols section. We recommend UDP.

Select AIRVPN OpenVPN Encryption Protocol for FlashRouter DD-WRT VPN Configuration

6. Select one option under the Choose Servers section. AirVPN sorts these servers by Planet, Continent, Country, and Single servers. Choose whichever best suits your needs.

Sort AIRVPN OpenVPN Specific Certificates for FlashRouter DD-WRT VPN Configuration

7. Scroll down towards the bottom of the page and click on Generate.

Generate AIRVPN OpenVPN Specific Certificates for FlashRouter DD-WRT VPN Configuration

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You will be copying the Server IP/Name, client.crt and client.key from this file.

Please note, all VPN servers have different keys and certificates. If you wish to change servers in the future, you will have to go through steps 1-7 again.

DD-WRT Router Setup for AirVPN

Navigate to Services > VPN

Enter AirVPN settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and paste the server you selected in your account. Be sure there are no extra spaces or characters.

Port

443

Tunnel Device

TUN

Tunnel Protocol

UDP or TCP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA1

User Pass Authentication

Disable

Advanced Options

Enable

TLS Cipher

None

LZO Compression

No

NAT

Enable

Firewall Protection

Enable

nsCertType verification

Checked

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

TLS Auth Key

—–BEGIN OpenVPN Static key V1—–
7bb7a23a0f5f28d01e792df68f1764ab
f2688719288808bf58e8a2d4f9354ecf
132625dfb895fc3f6330ae1e868e4dfa
c164c0931593d7f9a7da9595cf353433
8896e1d0a987a0d19838944af8fea4e5
215a3a0c76f4c67d5a4aee6a53be66a4
c88b84f850030840fb30f8550ed8068f
35c1ef34ee8f40a0ea5862dfb6f8d3c5
7ab5e27ac2799cf93e8765ff63cd8cd8
6b391b813925cd373bb202796f64d16f
003d042ca828d1b07f18ba1d0cb0323d
df3ee9287e9e084e655699efb3cffa92
3626946fa372e7beee245e7a95b4c1d8
7d16cae685218d4b8afc019b22e41083
476ee9883fe666d236301e55b2062551
4d91c8a69467a758293994df1e6fa7ae
—–END OpenVPN Static key V1—–

CA Cert

—–BEGIN CERTIFICATE—–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—–END CERTIFICATE—–

Public Client Cert

Copy and paste all contents between <cert> and </cert> make sure to also include the following lines when copying and pasting:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

Private Client Key

Copy and paste all contents between <key> and </key> make sure to also include the following lines when copying and pasting:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful AirVPN connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit whatismyipaddress.com to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to AirVPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the AirVPN server

  1. Follow the instructions for obtaining the OpenVPN information from above.
  2. Enter the new Server Address in the Server IP/Name field.
  3. Enter the new client.key and private.key
  4. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Privacy Hero Creating User Profiles and Adding Devices to Profiles

· ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

The Privacy Hero router allows for User Profile creation. Doing so allows you to group different user’s devices together to customize the following rules:

  • Internet access scheduler (Bedtime settings)
  • Internet Safe Search
  • Youtube Safe Search
  • Block Adult Content

This makes the Privacy Hero a great router option for families and internet addicts.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Profiles symbol.

Privacy Hero Profiles

4. Click Create New Profile.

Privacy Hero Create New Profile

5. Set the Profile Name, select the Profile Icon, and click Save.

Privacy Hero Set Profile Name

6. Click the name of the User Profile.

Privacy Hero Select Profile

7. Select Devices.

Privacy Hero Select Devices

8. Select Manage Devices.

Privacy Hero Select Manage Devices

9. If you have not already connected your devices to the Privacy Hero network via wireless or ethernet you can do so now. Refresh the page after connecting a new device and it will appear in the list where you can select Move to “Profile Name” to move the device to the appropriate profile. By default new devices are in the Shared profile.

Privacy Hero Move to User Profile

If your devices were already connected to the Privacy Hero network and you are having issues identifying them I would recommend the following steps:

  1. Click the Devices icon.
  2. Select the device in question.
  3. Click Nerd and note down the IP Address of the device.
  4. Go to the network settings of your device where it will display the local IP Address and match that to the IP Address noted in Privacy Hero.

This is how you can identify a device that is not properly named.

10. Now that your devices are assigned you can set the Bedtime Settings (Internet Scheduler) and Safe Surf settings for your new Profile.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Wireless Guest Network Setup – Unbridged (Recommended)

· ·

If you would like to prevent visitors from connecting to your main WiFi network then you can create a separate Guest Network that will prevent access to the main router. This setup also allows you to create different rules for different WiFi SSID’s in your home ranging from QoS controls, access restrictions, VPN network segmentation, and more.

Preparing for Wireless Guest Network Setup

If you have a Dual-band or Tri-Band router you can setup a WiFi Guest Network, creating a separate VLAN (virtual local area network) for your visitors, or in order to segment your VPN networks on any band you like. We recommend using the 2.4GHz network for your DD-WRT Guest Wireless Network so it is compatible with the most possible WiFi devices. Setting up a guest network for visitors in your home allows you to keep them off of your main WiFi network.

We recommend performing this setup while connected to the FlashRouter via ethernet cable. If your computer does not have an ethernet port and you must proceed via wireless connection to the FlashRouter. Be sure to pay attention to the wireless connection as you may need to rejoin the FlashRouter’s network after making changes.

DD-WRT Router Setup for Wireless Guest Network

Enter Wireless settings

Navigate to Wireless > Basic Settings

FlashRouter DD-WRT Wireless Guest Network Settings Unbridged

Under the 2.4GHz or 5GHz Interface click the Add button.

Wireless Network Name (SSID)

Enter the a unique network name for the guest network.

Network Configuration

Unbridged

Force DNS Redirection

Enable

Optional DNS Target

208.67.220.220

IP Address

192.168.12.1

Subnet Mask

255.255.255.0

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Click Apply Settings.
  3. Reboot your router.

Enable DHCP for Guest Network

Navigate to Setup > Networking

Wireless Guest Network Setup on DD-WRT FlashRouter Unbridged Setting DHCP Server
  1. Scroll to the very bottom of the page and under DHCPD click Add.
  2. Select wl0.1 or ath1.1 depending on your router model.
  3. Click Apply Settings.
  4. Reboot your router.

Depending on the router model and WiFi band you are using, the wireless interfaces will be labelled differently.

This setting can be labelled wl1.1, ath0.1, wl2.1, and so on. Make sure when you get up to the bridge assignment section that you are using the correct guest network Virtual Interface.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Wireless Repeater Setup

· ·

If you need to extend your wireless and wired connection capabilities, you can setup a FlashRouter as a Wireless Repeater. In Wireless Repeater mode the FlashRouter connects to your main router via WiFi and then creates a completely separate network segment for you. This new “repeater” network then transmits your internet signal via FlashRouter LAN ports for wired internet access while also creating a new Wireless Extender network that will expand your wireless network range throughout your home or office just like a mesh network.

Preparing for Wireless Repeater Setup

Verify your wireless information

To connect your FlashRouter wirelessly to your existing wireless network you will need the Wireless Network Name (SSID) and Wireless Password of the existing wireless network that you will repeat. Verify and note this information.

We recommend using a 2.4GHz network to repeat as this network will have more range. Be sure to click Add under the 2.4GHz settings and not the 5GHz settings.

DD-WRT Router Setup for Wireless Repeater

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Setup on DD-WRT FlashRouter - Disable SPI Firewall
  1. Set SPI Firewall to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Select Add in the Virtual Interface area.

Wireless Repeater Setup on DD-WRT FlashRouter - Add Virtual Interface

In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Repeater.

FlashRouters with a Broadcom chipset will have Repeater as an option in the dropdown but FlashRouters with an Atheroes chipset will not. Select Client or Client (Routed) if Repeater is not listed for your FlashRouter.

Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will repeat.

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Mode to Repeater

In the Virtual Interfaces settings change the Wireless Network Name (SSID) to FlashRouter24 or any other unique SSID.

Wireless Repeater Setup on DD-WRT FlashRouter - Set SSID for Repeated Band

CLICK SAVE

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Repeater Setup on DD-WRT FlashRouter - Set Wireless Password
  1. Duplicate the wireless security settings that are set for the other bands for the newly created virtual interface.
  2. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will repeat.
  3. Click Apply Settings.

Verify the Internet Connection

In the top right hand corner of the DD-WRT you should see the WAN IP change from 0.0.0.0 to an actual IP Address. Once this changes navigate to any website to test your Internet connection.

Wireless Repeater Setup on DD-WRT FlashRouter - Verify WAN Connection

Back up your settings

Navigate to the Administration > Backup page.

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

ProtonVPN Manual OpenVPN Setup

· ·

Preparing for Manual ProtonVPN Setup

Verify your ProtonVPN login information

If you are not already an ProtonVPN user Sign Up Now.

1. Log in to your account on the ProtonVPN website.

2. Navigate to the Account tab and note your OpenVPN specific Username and Password.

FlashRouters DD-WRT Privacy APP ProtonVPN OpenVPN Specific Username and Password

ProtonVPN Server Addresses

Click on the following link to Download the .ovpn file containing the Server IP Address you wish to connect to.

Open the .ovpn file that is downloaded to your computer with NotePad++ for Windows or TextEdit for Apple.

DD-WRT Router Setup for ProtonVPN

Navigate to Services > VPN

Enter ProtonVPN settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

At the top of the .ovpn file you downloaded above, there is a line e.g.:
remote 206.226.72.27 1194
206.226.72.27 is your ProtonVPN server IP address. Enter that IP Address in this field.

Port

1194

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA512

Userpass Authentication

Enable

Username

Enter your OpenVPN specific Username.

Password

Enter your OpenVPN specific Password.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Adaptive

NAT

Enable

Firewall Protection

Enable

TLS Auth Key

-----BEGIN OpenVPN Static key V1-----
6acef03f62675b4b1bbd03e53b187727
423cea742242106cb2916a8a4c829756
3d22c7e5cef430b1103c6f66eb1fc5b3
75a672f158e2e2e936c3faa48b035a6d
e17beaac23b5f03b10b868d53d03521d
8ba115059da777a60cbfd7b2c9c57472
78a15b8f6e68a3ef7fd583ec9f398c8b
d4735dab40cbd1e3c62a822e97489186
c30a0b48c7c38ea32ceb056d3fa5a710
e10ccc7a0ddb363b08c3d2777a3395e1
0c0b6080f56309192ab5aacd4b45f55d
a61fc77af39bd81a19218a79762c3386
2df55785075f37d8c71dc8a42097ee43
344739a0dd48d03025b0450cf1fb5e8c
aeb893d9a96d1f15519bb3c4dcb40ee3
16672ea16c012664f8a9f11255518deb
-----END OpenVPN Static key V1-----

Additional Config

tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful ProtonVPN connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit WhatIsMyIPAddress to verify your new IP address, virtual location, and status as Protected at the top of the page.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ProtonVPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the ProtonVPN server

  1. Download and open a new .ovpn file from ProtonVPN.
  2. Copy and paste the server IP Address into the Server IP/Name field.
  3. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

SmartDNSProxy SmartDNS Setup

· ·

SmartDNSProxy offers a SmartDNS service for unblocking geo-restricted content without the encryption of a VPN service. SmartDNS routes DNS servers to different regions which “tricks” the website to allow access to previously restricted content.

SmartDNS does not change your IP Address or provide the encryption that a VPN connection does. This can result in faster speeds and unblocked content.

SmartDNS and VPN should not be configured at the same time. When using a SmartDNS connection, make sure to disable your VPN connection on the FlashRouter.

Register your IP Address

If you are not already a SmartDNSProxy user Sign Up Now.

Click on Sign Up and fill in the requested information.

SmartDNSProxy SmartDNS Account Sign Up For DD-WRT FlashRouter

Access the e-mail you entered and Verify your new account.

SmartDNSProxy SmartDNS Activate DNS for DD-WRT FlashRouter

Your account will now be verified.

Activate SmartDNSProxy SmartDNS Service and Subscription

Login to SmartDNSProxy

SmartDNSProxy Server Location Addresses for FlashRouter DD-WRT Settings

Visit SmartDNSProxy’s DNS servers list and note the DNS servers of the location you would like to access content from.

Enter SmartDNSProxy SmartDNS servers on your FlashRouter

Navigate to Setup > Basic Setup

  1. Scroll down to Network Address Server Settings (DHCP).
  2. Enter in any combination of SmartDNSProxy SmartDNS servers you noted into Static DNS fields 1 and 2.
  3. Click Apply Settings at the bottom of the page.
  4. Reboot the FlashRouter.

Once the router is fully booted back up, you can access your desired regional content on any device that connects to the FlashRouter’s network.

ExpressVPN Asus AX1800S OpenVPN Setup

· ·

Preparing for ExpressVPN Asus AX1800S Setup

Obtain your ExpressVPN OpenVPN Information

If you are not already an ExpressVPN user Sign Up Now.

1. Log in to your account on the ExpressVPN website.

ExpressVPN login page

2. Successfully log in with your account information. Select More.

3. Select Manual Configuration and copy the Username and Password that are displayed on the right hand side of the screen.

ExpressVPN Manual Configuration
ExpressVPN username and password

4. Click the Server Location that you want to connect to. This will download a .ovpn file to your computer that we will use later on. There is no need to open the file. For this example I have selected New York but feel free to select any server listed there.

ExpressVPN Download .ovpn file

Asus AX1800S Router Setup for ExpressVPN

Login to Asus firmware settings in a browser on any computer or smart device connected to the FlashRouter’s network.

1. Navigate to the VPN tab.

Merlin VPN Tab

2. Navigate to the VPN Client tab.

Asus AX1800S VPN Settings

3. Click Add Profile.

Asus AX1800S VPN Settings

4. Click Choose file and select the .ovpn file you downloaded earlier. Then click Upload.

Asus AX1800S OpenVPN upload

5. In the Description field enter in the name you’d like to use for this OpenVPN Client profile. We typically advise entering in the location or server number here.

6. Enter your ExpressVPN username and password that you obtained earlier in the Username and Password. Note that these are different from your ExpressVPN email login and password.

7. Click the Activate button.

Verify a successful ExpressVPN connection

  1. You should now see a check mark in the Connection Status area.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to ExpressVPN.

How to change the ExpressVPN server

  1. Follow the steps at the top of the page to obtain a new .ovpn file.
  2. Then proceed with the settings same as initial setup.
  3. Be sure to deactivate a previously active connection before activating the new one. You do not want to connect to two at the same time.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here