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FlashRouters Support Portal

Prioritizing Privacy

SETUP GUIDES
TROUBLESHOOTING
FAQs
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Router Troubleshooting

TROUBLESHOOTING

Router Access
Why can’t I access router settings?
How do I find my router local IP address?
How do I reset and reconfigure my FlashRouter?
How do I check for static network settings on my devices?

Internet Connection Issues
Why is my router not connecting to internet?
How to fix an Unidentified Network or Limited Connection.
Why are some of my devices not connecting to the internet?
Why is the internet LED red on my router?
Why is the power light on my FlashRouter blinking?

WiFi Connectivity
How do I change my Wireless Network Name (SSID)?
How do I change my Wireless Password?
My 2.4GHz network is not showing up
My 5.0GHz network is not showing up
My WiFi password is not working
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FR Privacy App
Will the Privacy App auto connect to VPN?
Should I be use UDP or TCP for my VPN server?
What is the Global Kill Switch?
Why am I getting an authentication error message?
Why am I getting a server is down message?
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General VPN Issues
What is and how to prevent a DNS leak
Should I be using my computer/phone/tablet VPN app while connected to the FlashRouter?
Why can’t I send emails while connected to VPN?
My VPN stopped working on my FlashRouter.
Why is my connection speed slower?
Why are streaming services blocked while connected to VPN?

DD-WRT Firmware
Why is my DNS showing as 192.168.11.1 on my devices?
Why is my Time Zone set to Europe/Berlin?

Teamviewer Remote Support
Teamviewer FAQs and Setup

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