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FlashRouters Support Portal

Prioritizing Privacy

  • SETUP GUIDES
    • Privacy Hero Router Setup Guide
    • ASUS-WRT Router Setup Guide
    • AsusWRT-Merlin Router Setup Guide
    • DD-WRT Router Setup Guide
    • ExpressVPN Router Setup Guide
    • GL.iNet Router Setup Guide
    • Roqos Core Router Setup Guide
  • TROUBLESHOOTING
    • Router Access
    • WiFi Connectivity
    • Internet Connection Issues
    • General VPN Issues
    • DD-WRT Firmware
    • TeamViewer Remote Support
  • FAQs
    • Router FAQs
    • VPN FAQs
    • Warranty and Returns FAQs
    • Sales FAQs
    • Shipping FAQs
    • Service Plan FAQs
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Change WiFi name and password on Asus

TeamFlashRouters · Feb 26, 2024 ·

Set a custom WiFi network name and password for your devices to join the Asus FlashRouter’s network.

View our guide for more instructions on how to access AsusWRT firmware settings.

1. Under General select Network Map.

Merlin Wifi change name and pass

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Asus WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

Privacy Hero Change Wi-Fi Name and Password

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero WiFi name and password.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Enter the new Wi-Fi name and password you’d like to set. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Wireless Client Bridge Setup

TeamFlashRouters · Apr 22, 2019 ·

If you need to extend your wired connection capabilities and you are not able to wire directly into your main router, you can setup a FlashRouter as a Wireless Client Bridge. In Wireless Client Bridge mode the FlashRouter connects to your main router via WiFi, and then transmits your internet signal via the FlashRouter LAN ports for wired internet access anywhere in your home or office.

Preparing for Wireless Client Bridge Setup

Verify your wireless information

In order to setup your FlashRouter as a Wireless Client Bridge, you will need the exact SSID and password of your existing wireless network. Make sure you have this information before proceeding.

We recommend using a 2.4GHz network to repeat as this network will have more range.

Locate the Local IP Address of the existing wireless network

Locate the Local IP Address of the existing router that the FlashRouter will be bridged to.

DD-WRT Router Setup for Wireless Client Bridge

Disable Firewall

Navigate to Security > Firewall

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable Firewall and Enable Filter Multicast
  1. Set SPI Firewall to Disable.
  2. Uncheck all boxes except for Filter Multicast.
  3. Click Save.

Disable DNSmasq

Navigate to Services > Services

Wireless Repeater Bridge Setup on FlashRouter DD-WRT - Disable DNSMasqButton
  1. Set DNSmasq to Disable.
  2. Click Save.

Enter Wireless settings

Navigate to Wireless > Basic Settings

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Mode to Client Bridge
  1. In the Wireless Physical Interface settings for the 2.4GHz network set the Wireless Mode to Client Bridge.
  2. Change the Wireless Network Name (SSID) to match exactly with the Wireless Network Name of the network that you will bridge to.
  3. Click Save.

Enter Wireless Security settings

Navigate to Wireless > Wireless Security

Wireless Client Bridge Setup on FlashRouter DD-WRT - Set Wireless Password
  1. Change the WPA Shared Key to match exactly with the Wireless Password of the network that you will bridge to.
  2. Click Save.

Change the FlashRouter's Local IP Address

Navigate to Setup > Basic Setup

  1. Set the Local IP Address to a different address on the same subnet as the existing network that you noted early. (example: if the existing network is 192.168.1.1 then set the Local IP Address to 192.168.1.2)
  2. Set the Gateway to the Local IP Address of the existing network. (example: 192.168.1.1)
  3. Set the Local DNS to the Local IP Address of the existing network. (example: 192.168.1.1)
  4. Click Apply Settings.

Reboot your FlashRouter

Power off the FlashRouter for 30 seconds and then power it back on. When it boots back up you will be able to access the FlashRouter’s settings at the new Local IP Address that you set. Your existing network and the FlashRouter’s network will now be bridged wirelessly.

Your FlashRouter is now providing wired connection access to your main router network. Wireless connections to the FlashRouter are disabled in this setup.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit our Troubleshooting section to diagnose common problems here.

Troubleshoot Here

Privacy Hero Change Wireless Channel

TeamFlashRouters · Feb 8, 2023 ·

Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.

Use these steps to change your Privacy Hero wireless channel.

1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com

App.PrivacyHero.com

2. Enter your Privacy Hero account email and password. Click Login.

Privacy Hero Access Settings

If you have not created your Privacy Hero account yet please follow these instructions.

3. Click the Wi-Fi symbol.

Privacy Hero Select Wifi

4. Click the edit box for the 5GHz network or the 2.4GHz network.

Privacy Hero Edit Wifi network

5. Select the new Wireless Channel that you would like to use. Click Save at the bottom of the page.

Privacy Hero enter new wifi name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Cudy Internet Setup

TeamFlashRouters · Feb 26, 2024 ·

Follow this article when you receive your new Cudy FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port if you purchased a Cudy AX3000 or to ethernet port #1 of the device marked Primary if you purchased a Cudy M1800 or Cudy M3000.

Cudy Mesh internet wiring

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

Cudy local IP access

5. Enter openwrt as the admin password to access the Cudy firmware settings.

Cudy router access

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

Cudy Verify Internet

6. Verify that your Cudy FlashRouter is reporting as Internet and WAN Connected.

7. If you purchased a Cudy M1800 or Cudy M3000 mesh package you can now take the unit labeled Node to the location you want it connecting from and power it up. It will connect to the Primary network that was just setup automatically. You will then see the Mesh Units number increase according to the number that you have purchased shortly.

Cudy Verify Mesh connection

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Windscribe Manual OpenVPN Setup

TeamFlashRouters · Apr 25, 2019 ·

Preparing for Manual Windscribe Setup

Verify your Windscribe login information

If you are not already an Windscribe user Sign Up Now.

1. Log in to your account on the Windscribe website.

2. Click on the Download link at the top of the page.

3. Scroll down to the Config Generators section and Click on the OpenVPN link.

Windscribe Website - Generate OpenVPN Configuration Files

4. Click on Get Credentials and copy the Username and Password. This information will be used later on in the configuration.

Windscribe Website OpenVPN Specific Username and Password

Windscribe Server Addresses

United States

US East:
us-east.windscribe.com
US West:
us-west.windscribe.com
US Windflix:
wf-us.windscribe.com

Canada

Canada:
ca.windscribe.com
Canada West:
ca-west.windscribe.com

Additional Servers

Australia:
au.windscribe.com
Austria:
at.windscribe.com
Belgium:
be.windscribe.com
Brazil:
br.windscribe.com
Bulgaria:
bg.windscribe.com
Czech Republic:
cz.windscribe.com
Denmark:
dk.windscribe.com
Egypt:
eg.windscribe.com
Finland:
fi.windscribe.com
France:
fr.windscribe.com
Germany:
de.windscribe.com
Hong Kong:
hk.windscribe.com
Hungary:
hu.windscribe.com
India:
in.windscribe.com
Ireland:
ie.windscribe.com
Italy:
it.windscribe.com
Japan:
jp.windscribe.com
Latvia:
lv.windscribe.com
Luxemburg:
lu.windscribe.com
Malaysia:
my.windscribe.com
Mexico:
mx.windscribe.com
Netherlands:
nl.windscribe.com
Norway:
no.windscribe.com
Poland:
pl.windscribe.com
Romania:
ro.windscribe.com
Russia:
ru.windscribe.com
Singapore:
ch.windscribe.com
South Africa:
za.windscribe.com
South Korea:
kr.windscribe.com
Spain:
es.windscribe.com
Sweden:
se.windscribe.com
Switzerland:
ch.windscribe.com
Taiwan:
tw.windscribe.com
Turkey:
tr.windscribe.com
Ukraine:
ua.windscribe.com
United Kingdom:
uk.windscribe.com

DD-WRT Router Setup for Windscribe

Navigate to Services > VPN

Enter Windscribe settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and Paste the server you would like to connect to from the server list above. Be sure there are no extra spaces or characters.

If you wish to change Windscribe connection locations, THIS IS THE ONLY FIELD YOU NEED TO CHANGE.

Port

443

Tunnel Device

TUN

Tunnel Protocol

UDP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA512

User Pass Authentication

Enable

Username

Enter your OpenVPN specific Username.

Password

Enter your OpenVPN specific Password.

Advanced Options

Enable

TLS Cipher

None

LZO Compression

Adaptive

NAT

Enable

Firewall Protection

Enable

TLS Auth Key

-----BEGIN OpenVPN Static key V1-----
5801926a57ac2ce27e3dfd1dd6ef8204
2d82bd4f3f0021296f57734f6f1ea714
a6623845541c4b0c3dea0a050fe6746c
b66dfab14cda27e5ae09d7c155aa554f
399fa4a863f0e8c1af787e5c602a801d
3a2ec41e395a978d56729457fe6102d7
d9e9119aa83643210b33c678f9d4109e
3154ac9c759e490cb309b319cf708cae
83ddadc3060a7a26564d1a24411cd552
fe6620ea16b755697a4fc5e6e9d0cfc0
c5c4a1874685429046a424c026db672e
4c2c492898052ba59128d46200b40f88
0027a8b6610a4d559bdc9346d33a0a6b
08e75c7fd43192b162bfd0aef0c716b3
1584827693f676f9a5047123466f0654
eade34972586b31c6ce7e395f4b478cb
-----END OpenVPN Static key V1-----

Additional Config

tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

CA Cert

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful VPN connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit WhatIsMyIPAddress to verify your new IP address, virtual location, and status as Protected at the top of the page.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to Windscribe VPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the Windscribe server

  1. Copy and paste the server IP Address from the server list above into the Server IP/Name field.
  2. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Separate your WiFi 2.4GHz and 5GHz Merlin networks

TeamFlashRouters · Jan 19, 2022 ·

Change your Merlin FlashRouter’s WiFi Network Name to different names for the 2.4GHz and 5GHz bands so they can be joined separately.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under General select Network Map.

2. In the Network name (SSID) field enter two different names for the 2.4GHz and 5GHz bands.

Merlin Separate 2.4 and 5

3. Click Apply and then rejoin the new wireless network.

ExpressVPN/Aircove FlashRouter Internet Setup and Activation

TeamFlashRouters · Mar 16, 2022 ·

Follow this article when you receive your new ExpressVPN FlashRouter to connect your FlashRouter to the Internet via ExpressVPN and customize your network so it is ready to use.

Obtain your ExpressVPN Activation Code

If you are not already an ExpressVPN user Sign Up Now.

1. Visit ExpressVPN’s website login page.

ExpressVPN on FlashRouters Privacy App Setup - Sign Into ExpressVPN Dashboard

2. Copy your ExpressVPN Activation code and paste it into a document or leave this page open while you proceed with the instructions.

Access Router Settings

1. Connect to the FlashRouter’s network via ethernet cable or wireless.

The wireless network will appear as “Aircove”, “Linksys##”, “Netgear##”, or “Asus” and the password to join the network will be the default wireless password printed on the bottom of the router.

2. Open your web browser and enter expressvpnrouter.com or 192.168.132.1 in the URL.

ExpressVPNrouter.com
192.168.132.1

3. Click Get Started on the ExpressVPN page that is displayed.

ExpressVPN Get Started

4a. If your FlashRouter is wired to the Internet correctly then you will be prompted to enter your ExpressVPN Activation Code found in your ExpressVPN account. Paste that in and click Sign in to ExpressVPN.

ExpressVPN Activation Code

4b. If your FlashRouter is not wired correctly or is not receiving Internet properly make sure you are wired as detailed in the diagram that appears. If you are stuck at this screen we recommend powering off your ISP modem and any other router that the ExpressVPN FlashRouter is wired to and then powering them back up one by one.

Proceed with step “4a” above once the router is receiving Internet and you are prompted to enter the Activation Code.

ExpressVPN Wiring

5. Select if you want to share anonymous crash report data with ExpressVPN to help them improve the firmware for future releases.

ExpressVPN Share Crash Report

6. Set the WiFi name and password your wireless devices will use to connect to the FlashRouter’s network. Make sure the WiFi name is unique and not a duplicate of an existing WiFi name if you change it. You can also leave it as the default information if you like. Click Continue.

ExpressVPN Set WiFi Name and Password

7. Enter the admin password you will use to access the ExpressVPN router settings. Be sure to TYPE CAREFULLY when setting the admin password as a typo will result in needing to reset the router again. Note this password in a secure location or commit it to memory.

ExpressVPN admin password

8. Your ExpressVPN FlashRouter is now fully setup!

ExpressVPN Connected

TP-Link Internet Setup

TeamFlashRouters · Apr 11, 2024 ·

Follow this article when you receive your new TP-Link FlashRouter to connect it to the Internet.

1. Connect the ethernet cable that came with the router from an open LAN ethernet port on your ISP modem or other router to the WAN port of the TP-Link.

2. Connect the power to the router and wait about 2 minutes for the router to fully boot up.

3. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

4. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

TP-Link URL Access

5. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

6. Verify that your TP-Link FlashRouter is reporting as Internet and WAN Connected.

TP-Link Internet Connected

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

StrongVPN WireGuard Setup

TeamFlashRouters · Jan 8, 2021 ·

DD-WRT Router Setup for StrongVPN WireGuard

StrongVPN Wireguard DD-WRT setup is now officially supported by FlashRouters. Follow the steps below to gather all the required information to complete your Wireguard router setup.

Navigate to Security > Firewall

Set SPI Firewall to Disable.

Wireless Client Bridge Setup on FlashRouter DD-WRT - Disable Firewall

Click Save at the bottom of the page.

Select your actual time zone for you physical location from the dropdown and enter 1.pool.ntp.org in the Server IP/Name dropdown.

WireGuard for StrongVPN DD-WRT set Time Zone

Click Apply Settings at the bottom of the page.

Preparing for StrongVPN WireGuard Setup

Obtain your StrongVPN WireGuard Information

If you are not already a StrongVPN user Sign Up Now.

1. Log in to your account on the StrongVPN website.

WireGuard for StrongVPN account login

2. Select Router icon as the Platform

Select Router for StrongVPN WireGuard Platform

3. Select the Advanced Options dropdown and then check Exclude LAN Traffic and set any value between 52000 and 60000 in the Custom Port field.

WireGuard for StrongVPN set Custom Port

4. Select the Server Location from the dropdown that you would like to connect to.

Select the StrongVPN Wireguard server location

5. Select the Generate at the bottom of the page.

6. Click the DD-WRT installer script box to copy.

DD-WRT installer script WireGuard for StrongVPN

Enter StrongVPN WireGuard Script

Navigate to Administration > Commands

Paste the StrongVPN Script that was copied in the empty Commands Shell.

WireGuard for StrongVPN install script

Delete the very last line sleep 8 && reboot.

Click Save Custom (or Save Custom Script may appear depending on your firmware build, they are the same thing)

Copy the line below and paste into the empty Commands Shell.

WireGuard for StrongVPN script 2
sh /tmp/.rc_custom

Click Run Commands.

Wait two minutes and then power the FlashRouter off and back on. Reconnect to the FlashRouter’s network when it has booted back up.

Verify a successful StrongVPN WireGuard connection

Navigate to Setup > Tunnels

  1. You should now see that page filled in with WireGuard info.
  2. Visit StrongVPN’s IP Check to verify your new IP address and virtual location.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Change WiFi name and password on Merlin

TeamFlashRouters · Jan 19, 2022 ·

Set a custom WiFi network name and password for your devices to join the Merlin FlashRouter’s network.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

1. Under General select Network Map.

Merlin Wifi change name and pass

2. In the Network name (SSID) field enter the name you want your Asus WiFi to appear as. This can be the same or different for both 2.4GHz and 5GHz bands. We typically advise setting different names for each so you can connect your streaming devices to the 5GHz band as that is the faster WiFi band.

3. In the WPA-PSK key field enter the password you want to join your devices to the Merlin WiFi network. If your WiFi names are the same for 2.4GHz and 5GHz make sure they have the exact same wireless password set.

4. Click Apply and then rejoin the new wireless network.

TP-Link Change Wi-Fi name and password

TeamFlashRouters · Apr 16, 2024 ·

Follow this guide to change the Wi-Fi name and password on your TP-Link FlashRouter.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.

TP-Link URL Access

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

4. Click Wireless.

TP-Link Wireless tab

5. Change the Network Name (SSID) and Password fields to what you want to use. The SSID should be unique and NOT a duplicate of an existing network. Click Save.

TP-Link Change Wireless name and password

If you want both 2.4GHz and 5GHz networks to be bonded and have the same name click the Smart Connect checkbox.

TP-Link Separate Wifi

6. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

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TP-Link Merge or Separate 2.4GHz and 5GHz Wi-Fi

TeamFlashRouters · Apr 17, 2024 ·

Your TP-Link router broadcasts a 2.4GHz and a 5GHz Wi-Fi network. These can be separated to allow you to assign your devices to the network that best suits them or merged into a single network so your devices automatically select the best band to use. Follow this guide to separate or merge your Wi-Fi bands.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to the TP-Link firmware settings.

TP-Link URL Access

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

4. Click Wireless.

TP-Link Wireless tab

5. Check the Smart Connect checkbox to merge the two Wi-Fi bands. Uncheck the Smart Connect checkbox to separate the two Wi-Fi bands. If you have the two Wi-Fi bands separated make sure the Network Name (SSID) fields have different names for 2.4GHz and 5GHz bands. Click Save.

TP-Link Merge Wifi
TP-Link Separate Wifi

6. Connect your devices to the new wireless network.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN FAQs

admin · Jan 29, 2019 ·

VPN FAQs

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPN, NordVPN, IPVanish, PrivateInternetAccess & CyberGhost among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

VPN Security FAQ Answers

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router’s DD-WRT firmware.

Don’t worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, there is an Internet Kill Switch available as well for your router which will block the internet whenever you disconnect from VPN.

What VPN connection standards are supported on a FlashRouter?

Currently we support the OpenVPN protocol for VPN client connections. PPTP VPN has been deemed as insecure by the privacy community and so we no longer offer support for PPTP VPN connections.

Technical VPN FAQ Answers

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT’S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

If you need a recommendation for a VPN service with a specific streaming platform do not hesitate to contact our support team.

ExpressVPN Setup for AsusWRT Firmware Routers

TeamFlashRouters · Apr 29, 2024 ·

You can connect to ExpressVPN on your AsusWRT router using OpenVPN.

Quick Options

  • OpenVPN: Download your preferred server .ovpn configuration file from the ExpressVPN website.

:point_right: If you are not already a ExpressVPN user Sign Up Now.

EXPRESSVPN SETUP GUIDE FOR ASUSWRT

1. Log in to your account on the ExpressVPN website.

2. In the “Set up your devices” section, click More and select Manual Configuration from the menu options.

3. Copy the Username and Password that are displayed on the right

ExpressVPN Manual Service Credentials

4. Download a server file from any of the available regions shown in the ExpressVPN Manual Configuration section (Americas, Europe, Asia Pacific, etc)

ExpressVPN Download .ovpn file

5. Log in to the Asus settings page by connecting to the Asus router’s WiFi (or wired LAN) on your computer. Then, enter 192.168.50.1 or asusrouter.com in the browser.

View our guide for more instructions on how to access AsusWRT firmware settings.

6. Navigate to the VPN tab and then click on the VPN Fusion tab, then click Add Profile

Click the VPN Button
VPN Fusion Add Profile

7.  Fill in your NordVPN information then click Apply and Enable.

  • Connection Name: Choose a name for your ExpressVPN OpenVPN connection.
  • VPN Type: Select OpenVPN
  • Import .ovpn File: Upload the OpenVPN file that you downloaded.
  • Username and Password: Copy and paste your ExpressVPN manual service credentials from step 3.

8. You should now see the Profile say Connected, indicating that the NordVPN server is successfully connected to your router.

Asus ExpressVPN Connected

9. The VPN connection is automatically set to Apply to all devices.

If you only want certain devices to connect to the VPN, then turn off the VPN connection and switch off Apply to all devices.

Now click the pencil next to the Device section and select the devices (computer, phone, etc.) that you want to connect to VPN. Click OK and then click Apply all settings.

Apply VPN by Device
  1. Connect your devices to the Asus router network and visit the ExpressVPN website, at the top it should display Your Status: Protected.
  2. Visit ExpressVPN’s IP Check to verify your new IP address and virtual location.

🚫📱Do not run ExpressVPN apps on devices connected to your ExpressVPNrouter. Using the app at the same time as the router VPN may cause conflicts and connection issues.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here
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