A Server is down message may appear in the FlashRouters Privacy App when trying to connect to VPN. This may happen if:
- The connection did not complete. Try pressing Connect once again.
- Your country is blocking OpenVPN connections. Try changing UDP or TCP protocol if applicable.
- The server is actually down. Try selecting a different server or server protocol.
- The server could be removed from the VPN cluster. Try a different server.
Still having issues?
Feel free to submit a ticket or click on the live chat button for additional assistance. We are available Monday – Friday, from 10AM – 6PM EDT and Saturday and Sunday, from 12PM – 6PM EDT
Mon-Fri: 10am - 5pm EST
