Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.
5. In a new tab login to your ProtonVPN account.
6. Go to the Downloads section of your ProtonVPN account page.
7. Scroll down to find the WireGuard configuration section. Name your configuration and then select Router as the platform, and select Standard server configs.
8. Click on the country name that you want to choose, and Download any of the available server files from the list.
9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com.
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. In a new tab login to your ProtonVPN account.
6. Navigate to the Account tab and find your OpenVPN specific Username and Password.
7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.
8. Go to the Downloads section of your ProtonVPN account page.
9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”
10. Click on the country name that you want to choose, and Download any of the available server files from the list.
11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network. Visit the ProtonVPN IP Check to verify your VPN IP address. If it has not changed be sure to double check that you are indeed connected to the Privacy Hero network.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.