Your Privacy Hero router uses Cloud Based router management which means you can access the router settings from anywhere on any device that has an internet connection. You can follow these steps while connected to your phone, other Wi-Fi network, or the Privacy Hero network.
ProtonVPN OpenVPN Setup for Privacy Hero
Use these steps to connect to ProtonVPN OpenVPN servers. First you will need to gather your unique OpenVPN login credentials and download the correct .ovpn file from the ProtonVPN website.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the OpenVPN option.
5. In a new tab login to your ProtonVPN account.
6. Navigate to the Account tab and find your OpenVPN specific Username and Password.
7. Copy and paste the username and password from previous step into the Custom box on your Privacy Hero settings page.
8. Go to the Downloads section of your ProtonVPN account page.
9. Scroll down to find the OpenVPN Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”
10. Click on the country name that you want to choose, and Download any of the available server files from the list.
11. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
12. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
13. Connect to the Privacy Hero via WiFi or ethernet connection on your device and visit an IP checker from a private/incognito browser to verify your new IP address and virtual location.
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.
ProtonVPN Wireguard Setup for Privacy Hero
Use these steps to connect to ProtonVPN Wireguard servers. First you will need to download the correct file from the ProtonVPN website.
1. From any device that has a browser such as a computer, smartphone, or tablet visit app.privacyhero.com
2. Enter your Privacy Hero account email and password. Click Login.
3. Click the VPN symbol.
4. Click the Change button and select Custom from the dropdown and choose the Wireguard option.
5. In a new tab login to your ProtonVPN account.
6. Go to the Downloads section of your ProtonVPN account page.
7. Scroll down to find the Wireguard Configuration Files section. Then select “Router” as the platform, and select “Standard Server Configs.”
8. Click on the country name that you want to choose, and Download any of the available server files from the list.
9. Drag and drop or click to Upload the server file into the Custom box on your Privacy Hero settings page. Then press Save.
10. Your Privacy Hero settings should now show a Connected message, indicating you have successfully signed in to your ProtonVPN server!
11. Connect to the Privacy Hero via WiFi or ethernet connection on your device and visit an IP checker from a private/incognito browser to verify your new IP address and virtual location.
Privacy Hero’s cloud based router settings access makes it so you can change settings while not connected to the Privacy Hero network so if your IP Address has not changed be sure to double check that you are indeed connected to the Privacy Hero network on the device you are checking your IP from.
Keep in mind that the VPN connection will not change the location of the streaming services listed in the Streaming Relocation area of the Privacy Hero settings if the Streaming Relocation feature is Enabled.