Important Update: DD-WRT Privacy App Discontinued
The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.
For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.
If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!
VPN connection logs can be very helpful for troubleshooting if you have a connection issue. These are not logs of your VPN activity but rather logs that will report errors for connection failures to your VPN service provider.
Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.
Scroll down and click Logs at the bottom of the page.
Within the Logs area you can take several actions.
- Kill – This is another way to disconnect from VPN.
- Reset – This will revert all changes you have made to the FR Privacy App on the Connect and Options pages. If you reset you will need to select your VPN provider, enter login info, etc…
- Reload – Refresh the readouts of logs if you are in the middle of attempting a connection.
- Download – Save logs to your computer as a text file.
- Copy – Copy logs directly to your clipboard without saving to your computer.