All DD-WRT FlashRouters are shipped with the FlashRouters Privacy App installed.

Check your VPN provider’s website for custom install information for the FlashRouters Privacy App.

1. For remote flashing and setup of a DD-WRT compatible router that you did not purchase from us we offer Support Plans.
2. For existing FlashRouters customers we offer discounted rates on support plans specifically to install the FlashRouters Privacy App. Contact support@flashrouters.com for access to these Support Plans.

1. First make sure you are connected to a FlashRouter network via wired or WiFi and then you can access the FlashRouters Privacy App by visiting flashroutersapp.com or by navigating to http://192.168.11.1/MyPage.asp
2. Access your FlashRouter’s DD-WRT settings and then navigate to the Status > MyPage tab.

Changing VPN providers on your FlashRouter has never been easier thanks to the FlashRouters Privacy App. There are currently more than 25 VPN providers to choose from in the default FR App installation.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.

Choose your VPN provider from the dropdown menu options and be patient as your provider settings load into the FR Privacy App. If you are using a provider that has 1000+ servers it may take a bit longer to load.

Now you can go ahead and follow your VPN provider setup to connect to your preferred VPN server location. Most providers simply require a username and password to complete the setup, but certain providers require additional certificate and key information as well.

VPN connection logs can be very helpful for troubleshooting if you have a connection issue. These are not logs of your VPN activity but rather logs that will report errors for connection failures to your VPN service provider.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.

Scroll down and click Logs at the bottom of the page.

Within the Logs area you can take several actions.

1. Kill – This is another way to disconnect from VPN.
2. Reset – This will revert all changes you have made to the FR Privacy App on the Connect and Options pages. If you reset you will need to select your VPN provider, enter login info, etc…
3. Reload – Refresh the readouts of logs if you are in the middle of attempting a connection.
4. Download – Save logs to your computer as a text file.
5. Copy – Copy logs directly to your clipboard without saving to your computer.

Global Kill Switch is a very important feature if you want to keep your internet connection secure at all times, even in the rare case that your VPN connection unexpectedly drops for any reason at any time.

By enabling Kill Switch this will block internet access entirely if the VPN disconnects, and the internet will only be accessible again once the VPN connection starts up again.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.

Check Global Kill Switch to have your FlashRouter disconnect from the internet if the VPN connection drops.

Uncheck this box to stay connected to the internet if the VPN is disconnected.

Check the Auto Connect to VPN box so that anytime you reboot the FlashRouter, the FR Privacy App VPN connection will start up automatically with the internet.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Connect page.

Check the Auto Connect to VPN to have your FlashRouter connect to VPN when it boots up. This is assuming you have internet on the FlashRouter and you have entered valid VPN connection information into your Privacy App settings.

Uncheck the box if you would like to manually connect to VPN each time the router powers up and connects to the internet.

Update the Privacy App to make sure your FlashRouter’s VPN connection is stable and secure with all the latest FR App features. Updates are made on our end when new features and new VPN servers are added or possible bugs are fixed.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

If an update is available for the FlashRouters Privacy App you can click the Update button that appears at the bottom of the page.

Once the page reloads you can verify the latest App version by going to the Logs section at the bottom of the Connect page and checking that the “installed app version” matches the “latest app version”. Please note this image is a sample view and may not represent the latest FR App version.

With many people working from home these days, connecting to VPN for work and while keeping your home devices secured through your FlashRouter’s VPN network is often required. Since it is not recommended and often not possible to “stack”, or connect a device that is already connected to a VPN tunnel to a second VPN, we recommend using the FlashRouters Privacy App’s Policy routing by device feature to bypass the FlashRouter’s VPN connection on your work computer.

You will then be able to connect to your work VPN without issue as well as keep all of your other devices secured by the FlashRouter’s VPN network.

Policy routing by network allows for you to select specific networks that you want to bypass VPN or connect to VPN. First Setup your Guest Network via the FlashRouters Privacy App (LINK).

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

Select Networks under Policy Routing and identify the network that you plan on adding a policy routing rule for and then select the Action option that you would like to use.

• Default means the device will go through VPN if active and through ISP if VPN is inactive.
• Kill-switch disables the internet connection on the specific device if the VPN connection drops.
• VPN Off send the device traffic directly through your ISP and bypasses the VPN connection.

Click Apply at the bottom of the page.

Policy routing by device allows for you to select specific devices that you want to bypass VPN or connect to VPN.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

Identify the device that you plan on adding a policy routing rule for via the device name or the HW (MAC) address and then select the Action option that you would like to use.

• Default means the device will go through VPN if active and through ISP if VPN is inactive.
• Kill-switch disables the internet connection on the specific device if the VPN connection drops.
• VPN-bypass send the device traffic directly through your ISP and bypasses the VPN connection.

Click Apply at the bottom of the page.

Name your devices connected to the FlashRouter’s network using the FlashRouters Privacy App. The ability to name and thus quickly identify your devices within the FlashRouters Privacy App will go a long way to keep your network organized.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

In the Device column, click on the device that you would like to rename, enter the desired device name and click the check mark.

Click Apply at the bottom of the page.

Check your IP Address from within the FlashRouters Privacy App – an easy way to double check that you are sending all internet traffic through a VPN IP address rather than through your ISP.

Access the FR Privacy App and then pop out the FlashRouters Privacy App logo in the navigation area and make sure you are on the Options page.

Click What is my IP? and a notification will appear at the top of the page saying: “Your IP Address is now…”

Check your IP address again by clicking on your current IP address or by refreshing the page and clicking What is my IP? once again. 

The Simple Setup tab in the FlashRouters DD-WRT Privacy App gives you an easy way to change the most common router settings without ever having to exit from the FlashRouters Privacy App.

The Router Local IP Address is the address you enter into your browser URL to access router settings. If you would like to change your Router IP then simply enter your new IP in the box and a popup will appear asking “Change router local IP address now?” If you click “Cancel” the IP will remain the same. If you click “OK” the IP will change and you will see a message “Please Wait, the page will refresh automatically. You may need to re-connect to your FlashRouter.”

At this time you will need to disconnect and reconnect to the FlashRouter network to gain access to the router at the new IP address. If you refresh the connection to your computer the FR App will load automatically. Otherwise manually enter the new IP address into your browser URL to access at the new IP address.

The Username and Password are used to access the Administration settings of your router as well as the FR App. If you would like to change your admin access credentials then enter your preferred username and password, then click “Apply”.

As soon as you click Apply you will be prompted to enter the new Username and Password to regain access to router settings.

Remember not to forget this login or make any typos when changing as you will need to reset the router to default DD-WRT settings and install the FR App again if this happens.

Certain VPN providers and ISP’s may require you to Enable IPv6 in your router settings. To Enable, simply Check the box, then Click Apply. Your router will automatically Reboot and IPv6 will be Enabled.

Enter any custom DNS servers from a trusted source like Google, OpenDNS, or your VPN provider. If you subscribe to SmartDNS then you may also enter those servers here then click Apply. Your router will automatically Reboot and DNS servers will be updated.

View and/or edit your FlashRouter 2.4Ghz and/or 5Ghz Wi-Fi network SSIDs or Passwords. Click “Apply” and your router will automatically Reboot and 2.4Ghz WiFi network info will be updated.

1. Click the Backup button.
2. A file named nvrambak.bin will be saved to your computer.
3. You can load nvrambak.bin to restore your settings in the event of a reset.