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Options: Why are certain devices not appearing in the device list?

TeamFlashRouters · May 22, 2019 ·

Important Update: DD-WRT Privacy App Discontinued

The FlashRouter Privacy App has been discontinued and is no longer compatible with new versions of DD-WRT firmware. If you are using DD-WRT, you can still set up OpenVPN or WireGuard manually with the latest DD-WRT builds. Our team is available to assist anyone with an active service plan during this transition.

For the easiest and most secure VPN setup experience, we highly recommend our Privacy Hero 2 solution. It’s designed to make home network security simple and comes with exclusive features, including pre-configured VPN and streaming capabilities.

If you need assistance or want to explore Privacy Hero 2, don’t hesitate to reach out!

Follow these steps if your device is not appearing in the device list on the Options page.

  1. Connect your device to the FlashRouter’s network if the device is not appearing in the device list.
  2. Click the Update button above the Device List when connecting new devices to the FlashRouter. Closing the browser entirely and opening a new incognito browser is helpful as well.
  3. Name the device if the Device Name is showing a ‘?’
  4. Setting a Static IP Address for the device within the FlashRouter’s DD-WRT settings will make it appear if the above does not help.
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