FlashRouters Support Portal

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Why is my connection speed slower?

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The encryption provided by a VPN connection almost always results in slower connection speed. In some cases you may have noticed that your computer or tablet was working faster when running a VPN client application or program, that is because a computer has a processor that is normally about 4-6x times as strong as a the processor on a router, and that is for managing a single VPN connection. A router has a smaller processor and is managing an entire network of devices. Encrypting an entire network does take considerable processing power.

Speed test results while connected to VPN are never going to be accurate. A speed test measures the rate at which a data packet travels from one server to another, however when you are connecting to VPN the data packets travel to an extra server where they are encrypted and then sent back into the route. We strongly recommend disabling the FlashRouter’s VPN connection when testing speeds to make sure there isn’t and issue with the router.

Connection Types

Ethernet: Wired ethernet connections will almost always be the most stable and reliable connection. To speed up your internet connection, use an ethernet cable to wire your devices to the FlashRouter.

Wireless (5.0GHz): The 5.0GHz WiFi frequency has less range than the standard 2.4GHz WiFi, but also transmits your internet connection at a significantly faster speed. If you were previously using the 2.4GHz network and experiencing slow speeds please connect to the 5GHz wireless network which should improve your speed.

Connect to the closest VPN server

Our supported VPN providers offer many servers in different countries and regions. If a server has slower connection speed we recommend connecting to the server closest to your actual location.

The process for changing servers is detailed in your provider’s setup instructions.

FlashRouters Privacy App

DD-WRT Manual VPN Configuration

Select a UDP server

UDP servers do not authenticate every data packets the way TCP servers do which results in faster connection speeds.

VPN provider server recommendation

Contact your VPN provider for a server recommendation that should provide the fastest speeds for you.

Cudy Access Router Settings

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Follow this guide to access the router settings of your Cudy FlashRouter.

1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

Cudy local IP access

3. Enter openwrt1 or openwrt as the admin password to access the Cudy firmware settings.

Cudy router access

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

Cudy Change Wi-Fi name and password

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Follow this guide to change the Wi-Fi name and password on your Cudy FlashRouter.

1. Connect your computer, phone, or tablet to the Cudy router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to 192.168.10.1

Cudy local IP access

3. Enter openwrt as the admin password to access the Cudy firmware settings.

Cudy router access

3. Click General Settings.

Cudy General Settings

4. Click Wireless.

Cudy Wireless tab

5. Change the SSID and Password fields for both 2.4GHz and 5GHz bands.The SSIDs should be unique and NOT a duplicate of an existing network. Click Save & Apply.

Cudy Change Wifi Name and password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

TP-Link Access Router Settings

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Follow this guide to access the router settings of your TP-Link FlashRouter.

1. Connect your computer, phone, or tablet to the TP-Link router via wireless (FlashRouter24 / FlashRouter50) or via ethernet cable to one of the LAN ports on the router.

The FlashRouter WiFi password is printed on the sheet that came with the router and is set to Wireless#[First 5 characters of your router MAC]. The router MAC can be found on the bottom of your router if you cannot locate the sheet. For e.g. if your MAC is 1459C07E70A8 then your WiFi password is Wireless#1459C

Be sure to capitalize the W.

2. Once connected via wireless or ethernet on your device open your browser and go to tplinkwifi.net

TP-Link URL Access

3. Enter tp-link as the admin password to access the TP-Link firmware settings.

TP-Link admin password

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here

VPN Director for Asus Merlin

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Once you have OpenVPN connected on your Merlin FlashRouter you can manage your VPN connections by device or by VPN servers or even VPN providers. This is a major advantage of Asus Merlin firmware as it allows up to 5 VPN connections at the same.

Login to Asus Merlin firmware settings in a browser on any computer or smart device.

Setup multiple VPN clients

1. Under Advanced Settings select VPN.

2. Click the VPN Client tab.

3. In the Select Client instance dropdown select a new client instance to setup and follow your VPN providers setup guide.

VPN Director select client instance

4. Name the client in the Description field for more clarity for which server or provider is being setup.

VPN Director Description

5. Set the Redirect Internet traffic through tunnel dropdown to VPN Director.

VPN Director Policy

Start or Stop VPN Client

1. Under Advanced Settings select VPN.

2. Click the VPN Director tab.

Merlin VPN Director

3. With multiple VPN clients connected you can start and stop them as needed from this page.

VPN Director

Assign a device to a specific VPN client

1. On the VPN Director page click the + symbol next to Add new rule.

VPN direct add new rule

2. Select the Interface that you want to add the device to.

VPN director select interface

3. Click the Local IP dropdown and a full list of devices connected to the Merlin FlashRouter should appear. Select the device you want to assign to this VPN client.

VPN director select device

4. Click OK and click Apply.

AirVPN Manual OpenVPN Setup

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Preparing for Manual AirVPN Setup

Obtain your AirVPN OpenVPN Information

If you are not already a AirVPN user Sign Up Now.

1. Log in to your account on the AirVPN website.

AIRVPN OpenVPN Client Login for FlashRouter DD-WRT VPN Configuration

2. Click on the Client Area tab.

AIRVPN OpenVPN Client Area for FlashRouter DD-WRT VPN Configuration

3. Click on the Config Generator subtab.

AIRVPN OpenVPN Configuration Generator for FlashRouter DD-WRT VPN Configuration

4. Click on the Router icon under Choose your Operating System.

AIRVPN OpenVPN FlashRouter DD-WRT VPN Configuration

5. Select a Protocol under the Protocols section. We recommend UDP.

Select AIRVPN OpenVPN Encryption Protocol for FlashRouter DD-WRT VPN Configuration

6. Select one option under the Choose Servers section. AirVPN sorts these servers by Planet, Continent, Country, and Single servers. Choose whichever best suits your needs.

Sort AIRVPN OpenVPN Specific Certificates for FlashRouter DD-WRT VPN Configuration

7. Scroll down towards the bottom of the page and click on Generate.

Generate AIRVPN OpenVPN Specific Certificates for FlashRouter DD-WRT VPN Configuration

Open the file that was downloaded with NotePad++ for Windows or TextEdit for Apple. You will be copying the Server IP/Name, client.crt and client.key from this file.

Please note, all VPN servers have different keys and certificates. If you wish to change servers in the future, you will have to go through steps 1-7 again.

DD-WRT Router Setup for AirVPN

Navigate to Services > VPN

Enter AirVPN settings

OpenVPN Client

Start OpenVPN Client

If you wish to disable your VPN connection simply set this to Disable at any time and click Apply Settings.

Server IP/Name

Copy and paste the server you selected in your account. Be sure there are no extra spaces or characters.

Port

443

Tunnel Device

TUN

Tunnel Protocol

UDP or TCP

Encryption cipher

AES-256-CBC

Hash Algorithm

SHA1

User Pass Authentication

Disable

Advanced Options

Enable

TLS Cipher

None

LZO Compression

No

NAT

Enable

Firewall Protection

Enable

nsCertType verification

Checked

Policy Based Routing

This field can be used for split VPN and Dual Gateway routing.

TLS Auth Key

—–BEGIN OpenVPN Static key V1—–
7bb7a23a0f5f28d01e792df68f1764ab
f2688719288808bf58e8a2d4f9354ecf
132625dfb895fc3f6330ae1e868e4dfa
c164c0931593d7f9a7da9595cf353433
8896e1d0a987a0d19838944af8fea4e5
215a3a0c76f4c67d5a4aee6a53be66a4
c88b84f850030840fb30f8550ed8068f
35c1ef34ee8f40a0ea5862dfb6f8d3c5
7ab5e27ac2799cf93e8765ff63cd8cd8
6b391b813925cd373bb202796f64d16f
003d042ca828d1b07f18ba1d0cb0323d
df3ee9287e9e084e655699efb3cffa92
3626946fa372e7beee245e7a95b4c1d8
7d16cae685218d4b8afc019b22e41083
476ee9883fe666d236301e55b2062551
4d91c8a69467a758293994df1e6fa7ae
—–END OpenVPN Static key V1—–

CA Cert

—–BEGIN CERTIFICATE—–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—–END CERTIFICATE—–

Public Client Cert

Copy and paste all contents between <cert> and </cert> make sure to also include the following lines when copying and pasting:
—–BEGIN CERTIFICATE—–
…
—–END CERTIFICATE—–

Private Client Key

Copy and paste all contents between <key> and </key> make sure to also include the following lines when copying and pasting:
—–BEGIN PRIVATE KEY—–
…
—–END PRIVATE KEY—–

CLICK APPLY SETTINGS

Leave all settings not mentioned above as their default setting.

Verify a successful AirVPN connection

Navigate to Status > OpenVPN

  1. You should now see a CONNECTED SUCCESS message.
  2. Visit whatismyipaddress.com to verify your new IP address and virtual location.

In some cases you may notice that the location is not showing the same location as the server you have input in your router settings; this is because geo tracking tools are often tricked by VPN connections. As long as you see an IP address that is not the same as your normal Internet IP address then you are indeed connected to AirVPN.

Back up your settings

Navigate to Administration > Backup

  1. Click the Backup button.
  2. A file named nvrambak.bin will be saved to your computer.
  3. You can load nvrambak.bin to restore your settings in the event of a reset.

How to change the AirVPN server

  1. Follow the instructions for obtaining the OpenVPN information from above.
  2. Enter the new Server Address in the Server IP/Name field.
  3. Enter the new client.key and private.key
  4. Click Apply Settings.

TROUBLESHOOTING

Still having issues? Visit the VPN Troubleshooting section.

Troubleshoot Here